2008-01-25
India
Dear Marwa and Mohsen, How are you? Thank you very much for the wonderful trip in Egypt. We had a great time. Everyone did an outstanding job and we enjoyed every single day. The guides in Luxor/Aswan and Bahariya were awesome. Everyone did their best to make our journey as comfortable as possible. It was a wonderful experience. If we plan to come back again, we will definitly contact Memphis Tours. I have already recommended you to some of my German and Indian friends. Thanks, Garima
2008-03-09
India
Dear Mr Ahmed,
First of all me and my wife thank u very much for the wonderful arrangement made during our trip to Egypt
We take this opportunity to extend our special thanks to Mr Mohsen who was extremely helpful in all respects
Also our thanks go to Mr Ahmed the driver who was very co operative in all respects
The thanks extend the guides - both at Cairo and Alexandria whose name is same - the 2 Mohameds Finally our thanks to the complete team of Memphis Tours
The best thing about the trip was ur promptness and the responses to offer all the help we received
However we were sad to note that the hotel u booked us in - Kouda - Delta group was not at all satisfactory.
Your arrangement for the cruise was also very very good and we both are happy
We shall never forget the wonderful trip and we shall recommend to all friends - except the hotel arrangement
About the photographs - yes I will send by next mail because I have to sort them and give the titles and tomorrow being a holiday - I will do the same
So u should get it by Saturday
Thanks once again
Regards
Rao
2008-02-19
South Africa
1. What was the most memorable or exciting part of your holiday? The whole Egypt holiday was memorable and each part was different and equally exciting. Spent a few days in Cairo seeing the sights - the Pyramids are phenomenal; then did Aswan to Luxor Nile cruise which was quite luxurious; spent a few days travelling through Western desert and spent a night under the stars in White desert - what a pleasure to commune with nature and be away from the hustle and bustle of city life; then on to Alexandria and the magnificent library. Treat yourself and see all of Egypt - there is more to Egypt than you can imagine! 2. What tips would you give other travellers booking this holiday? Take enough spending money and this should include the 'baksheesh'; take enough time to enjoy the rich cultural heritage and meet the local population - your life will be enriched; eat Arabic food rather than Western - you can get Western at home and every where else; see Egypt by day and by night and attend at least one Sound an Light show; go with an open mind when visiting Egypt and allow your mind to be filled with cultural diversity and a most interesting history. 3. Did you feel that your holiday benefited local people, and minimized impacts on the environment? Yes and Yes to both questions. 4. Finally, how would you rate your holiday overall? Great, marvellous and wonderful. Something to be repeated. Finally, how would you rate your holiday overall? Some wonderful memories, I would not hesitate to recommend it to a friend
2008-03-08
United States
Hi there Marwa, Just a quick note to say thank you for all you did to make our holiday in Egypt a really enjoyable and memorable one. Our mothers loved the whole experience, as did we, and the reps we had, especially Mahmoud from Luxor , were excellent. Everything was really well organised and we can't thank you enough for all you did.....once again! Memphis tours should be proud to have such a great tour operator as yourself. Thanks, Marcus and Joanne Wild
2008-03-13
United States
Hello Ahmed, We had a great time in Egypt, although I think that our tourguide Ahmed Khalifa had to spend considerable effort reorganizing our itinerary, which was incorrect when it was sent to us. But overall, we were pleased. All the staff was friendly, our guides were great and the transportation setup was top notch. Here are some links to our photos, from a website called Flickr. http://flickr.com/photos/20681391@N00/ Thanks, Aaron and Gayle
2008-03-15
United States
Dear Sherif, I would like to say big thank you to you and your team from Memphis tours for the great expereince my group has had in Egypt and the warm attitude! All the people called me and they also want to write a thank you letter from the church, which we will send to you officially! I am very happy that even small the group has received all your support and immediate response to their needs and likes. Please, let me also thank specially to Ashraf, and Hassan for their professionalism and warmth, for creating a wonderful atmosphere throughout the difficult trips and for their support and cooperation. Best regards Melanie Holcom
2008-02-17
United States
Hello Hend, Thank you for your email. The cruise was excellent and I will highly recommend Memphis Tours to other travellers. The organisation was superb - there were always drivers to pick us up and we never felt lost or lacking in support. Ahmed, our guide, was also very good and made our trip more enjoyable. Thank you for your professionalism. I am happy to provide a recommendation to anyone who wants to know more about Memphis Tours. Best wishes, Rebecca
2008-03-17
United States
Hi Marwa,
It is Alex here. I want to let you know that we all arrived safely. Thank you for the lovely experience in Egypt, it was a real pleasure to work side by side with your team, to meet you all, including Mr Walid! And thank you so much for the beautiful present from Memphis! I really love it!
Many best regards,
Alex Ardussi
2008-03-10
United Kingdom
Had a fantastic holidy! Met some wonderful people through Memphis tours make our experience of seeing Egypt very memborable.
2008-03-26
United Kingdom
Dear Waleed. Greetings from the UK. Thank you so much for the most interesting and well thought out Christian tour we had with you. Your arrangements were perfect in every detail and you looked after us so well. We have already spoken very highly of you and Memphis Tours and hope that you get a lot of custom from our enthusiastic recommendation. I am not sure how to send email photos but I will send 3 until I find someone to explain a better way. Sincerely and with many thanks. Isabelle Glover
2007-03-17
Canada
Thank you Fatma for the great tour you organized for us. We had a fantastic time and got to appreciate Egypt,the Egyptians and the great heritage of Egypt. Mahmoud our Cairo Guide was very knowledgeable and flexible. Emad our Driver was formidable; no one in Canada can equal his driving skills. Ahmed took care of us as his family. During the whole trip we felt safe and very well looked after. The flights were well organized, everything went smoothly, the food was excellent, the hotels were first class and we hope to come back to tour Egypt in the near future. We will certainly recommend your services to our friends and family. Amira, Anna, Elsie, Helene, Leslie ,Theresa Feb 23 to March 11, 2007
2007-09-23
United States
Dear Ahmed, I am back in San Diego with my husband :) I had a wonderful time in Egypt and in Italy. My parents are still in Italy and are having a wonderful time as well. We have told many people about our trip and have recommended it to many as well. Everything was so nice and well planned out. You did a great job making everything work out for my father, my mother, and myself. It was a truly enjoyable trip of a lifetime. We will never forget our time in Egypt. You are also more than welcome to use any of the photos you took to put on the website. Please let me know if there is a special way that you need me to send my comments about the trip. I hope all is well in Egypt!! Best Regards, Samantha Abrams
2008-04-02
Canada
This is a video of a Canadian client during her visit to the White Desert & Oases in Egypt.
2008-04-16
United Kingdom
Dear Shaimaa, Thanks for your note. Yes we had a very nice time in Cairo. Your staff were attentive and on time for all our arrangements. We were a little disappointed with the Sheraton at first as they had twin rooms for us and we would have preferred doubles. This was fixed on the second night and so there were no problems. When we first enquired you said the accommodation would be similar to the Marriott; however I have to tell you that the Sheraton is a very 'old' hotel desperately due for renovation and is far below Marriott standards. So, I would advise you not to compare the standards of these hotels in future. Also the Marriott golf course is 90% Korean membership and for European golfers this is a big no no! Koreans are very slow and have no course etiquette which will deter many guests from rebooking this course. I hope this feedback is useful. Kind regards, Chris Moore.
2008-04-16
United Kingdom
Dear Shaimaa Kotb
Thank you for your email. Every part of our holiday in Egypt was well organized and we enjoyed it very much.
All your staff were very good but there were two people who gave excellent service - they were Mohsen Tawfek who kept in regular contact with us throughout and Amr Hamdy who was our tour guide in Cairo. Both deserve a special thank you. Finally pass on our best wishes to Mohammed Amer - he can be assured we will recommend Memphis Tours to our friends.
Best Regards
Duncan and Dorothy Burgess
2008-04-09
United States
It’s funny how a particular theme immerses one at various points in time. It is happening to me now, after having returned from an incredible 10 days in Egypt. First there was the Iron Maiden concert and DVD ‘ Powerslave’ – where all the imagery is centred upon iconic Ancient Egypt – King Tut’s death mask, pyramids and of course their mascot Eddie, who happens to be draped in bandages like a mummy. Then there are the Grade 5 classes in Jersey City, where four of my schools lie, studying Ancient Egypt. There was the visit to ‘The Strand’ and ‘Barnes and Nobles’ bookstores, I was looking for material for Black History Month and Free Verse poetry and I stumbled inadvertently into a display on Ancient Egypt. The movie 10,000 Years BC, with its CGI construction of the pyramids. On A and E TV Channel – a special on King Ramses the 2. New students arriving in a Grade 4 class at PS. 11 – from Egypt. Certainly I’m more attuned to Egypt because of my experience – and it seems to be following me everywhere… Egypt…the ancient place of mysteries, so much to learn and so much left unexplained. Tales of the depravity and heroics of ancient pharaohs, phenomenal architectural feats from a hard working and industrious nation of many long years ago. I think of epic journeys through unforgiving desert regions, famine and death, prosperity and riches and all tied to the worship of Ancient Gods and a level of determination that is difficult to fathom in the modern age. Then there is the ‘modern day’ culture immersed within the contrast of old and new. All this is Egypt! The ancient buildings dotting the landscape in a third world country gradually coming to grips with the insanity and fast pace of modern times. Freeways through the 20 Million strong populated Cairo where waiting at lights in a tour mini bus, you can find yourselves flanked by a BMW transporting an affluent sheik and a horse and cart piled 20 feet high in palm leaves with six children sitting on top. The gigantic river of life known as the Nile, lifeblood of the country and from where all things lead flanked by unlimited miles of undulating desert mountain and plains … On the 15th of February after working until 3:30 p.m. at Brooklyn school PS 251. my good buddy Dennis dropped me off at Terminal 7 at JFK to catch my 6:30 p.m. Egyptair flight. As usual the week preceding such a trip was spent with preparing but also catching up and getting ahead of work requirements so one can ‘relax’ on such an adventure. Although 18 hour travel days are contradictory to this anyway… The flight was 9 and half hours direct to Cairo and 11 and a half back, beyond my understanding! Upon arriving at Cairo airport I was met by the main tour leader, from ‘Memphis Tours’, 25 year old Hussan, dressed in an immaculate three-piece suit. I paid the $15 for my visa and Hussan led me out to the bus to meet my driver, baggage carrier and trainee tour guide – I felt like Kid Rock with an entourage like that! I had thought of just winging it around Egypt on my own, but with just ten days, so much to see and do, plus a level of wariness being the first time I’d travelled through the Middle East, I thought it prudent to package it up. Additionally, negotiating my way around the third biggest city on earth, Cairo, the ‘Mother Of The World’, swayed my decision and I was grateful that I went this way in the end. Hussan and I hit it of immediately, he spoke excellent English and we were trading barbs within no time. When I told him my nickname was Ram after being asked he immediately retorted ‘No, not while in Egypt, I now christen you Ramses!’ OK, fair enough, not being sure why, but happy to roll with it. Those of you more up on Ancient Egypt would have picked up the significance but blissfully happy in my ignorance I laughed and marvelled as the bus driver negotiated his way on a four lane highway, 6 and 7 wide with traffic – New York is like Winchelsea in comparison. Within an hour we were stopped for a bite to eat, a swarma of course, and the best I’d ever had, before arriving at the mighty Pyramids of Giza! No photos, magazine shoots or TV shows can prepare one for the moment the last remaining ancient wonder of the world explodes into view. At approximately 500 feet tall and covering 13 acres the Great Pyramid stretches opulently, effortlessly into the sky. Having been constructed since around 2,500 BC they make one feel small and insignificant. It must surely the most incredible man made creation I have laid eyes on. The Pyramids of Khafre and Menkaure, the two smaller pyramids, sit in concession in the distance but are no less marvellous to look at –just smaller. Immediately we made out way to the ideal vantage point to be bombarded by touts and ‘sales folk’. Fortunately I had Hussan to guide me plus some travel ‘gut feel' myself so after a long while staring and soaking in these vast structures I was up for a camel ride! The spitting, moody animals of rumour proved an exaggeration and I enjoyed an engrossing experience, riding over mountains of sand until arriving at the photo spot where you can stand on your beast, point to the top of the pyramid and hold your hands at a distance so as to demonstrate the depth of the pyramid. Cheesy tourist stuff – but hey, you got to do it! It was not lost on me that only 15 hours before I had been working at a school in New York City. On the leaving the pyramids I was already negotiating with Hussan to come back for a second visit, when I returned to Cairo in a week for the final leg of the tour. It was at the fragrance store where the contradiction within the tour guide fraternity raised its ugly head for the first time. Hussan wanted to look after me but of course wanted to get his people some business as well, so I obliged, spending a small amount on some after shave, which I’ll probably never use. We also went to the Golden Eagle papyrus factory, where I did not spend, even though enthralled by the process of making the ancient paper and the masterpieces on offer- prudent to get the lay of the land first I figured! At 7 p.m. Hussan gave me my ticket and loaded me on the train for Aswan, the ancient Nubian city, far South of Cairo, close to the Egyptian and Sudanese borders. This was an overnight train trip from where I would really begin ‘my adventure’ before gradually working my way North towards Cairo and taking in as much as possible on the way. Jetlagged, I decided on a meal and a couple of beers, and then some sleep to recover and be refreshed upon arriving in Aswan. Of course all good intentions come unstuck, especially when one discovers a party carriage that serves alcohol and some good company! On entering the carriage I spotted a 30 year old Aussie and he spotted me! Ash was on his honeymoon, a New Yorker until he was 13 then a Melbournian ever since – we had a bit in common then. He had followed his sweetheart to Abu Dhabi and been there three months. He hated the place and being an Aussie didn’t like the no alcohol rule much either! His wife was exhausted and catching up on sleep and Ash was thirsty! We immediately hit it off and started on the Luxor beers. Shortly we were joined by a group of ten students, 6 girls and 4 guys from the UK on a study trip – they were already delirious, drinking top shelf and Ash and I laughed hysterically at their 20 year old party tricks – the old backwards cigarette trick, skolling, smoking through the nose, erotic dancing…you can imagine! All this to the back drop of Donna Summer’s ‘Hot Stuff’ blaring from the tinny speakers with four or five amused Egyptian staff looking on. We had a blast, long, long into the night and when I left I remember being shocked at the bill – not the price, the quantity consumed! Must have been a good night as Ahmed woke me at 7:30 a.m. calling ‘Mister Mister! We in Aswan soon – breakfast is here!’ ‘Aw. Ahmed another half hour’ I replied, as though we had known each other 15 years, and it felt like it. I struggled up for breakfast, scraped the fur off the tongue, washed, repacked and in walked Ahmed with my carry bag! ‘Er… Sir you left this in the party car last night!’ ‘Oh, er, no problems, thanks mate’ I replied glad to get my two cameras, Ipod and other stuff back! Sloppy that – and rare for me on the road, El Micko would not be impressed! After a terrible breakfast and feeling groggy I tipped Ahmed and was met in Aswan by Mohammed – I learned quickly that seemingly everyone is named Mohammed or its abbreviation Ahmed! We dropped off the belongings at Hotel Cleopatra (naturally!) and headed off on the three hour journey to Abu Simble. That was enjoyable, for the first 20 minutes – seas of desert in a comfortable car, but that was all I saw, I woke up 2 and a half hours later in Abu Simble 300 odd km’s from Aswan! Perfect I thought – the same back – catch up on jet lag and hangover all at once! Groggily strolling along we spent some time getting in and then ambled along a desert track around a large mound of sand and then I was floored… I had come face to face with the Abu Simble statues of King Ramses the 2nd – surely one of the mightiest warriors that ever lived. I don’t want to make this a history lesson, as it well could be, I am not qualified for it, but I will mention some details- although if you search Wikipedia or world’s populations you’ll get conflicting numbers everywhere! The Abu Simble statues are around 35 meters wide and 20 meters high, they are all carved out of one stone. After being originally carved in the 13th century B.C. they were moved in the 1960’s in sections to avoid being flooded over and they sit there as intimidating and as grand as they must have 3,000 years ago. They were designed to protect the Nubia region of Egypt from attack and were visible the 50 miles or so to the Sudanese border making a clear statement of who ruled the area. Each of the statues was of Ramses of course, why bothering honouring anyone else when you are the legend! I could go on about Ramses the 2nd and he will pop up intermittently, but a few quick figures are worth nothing, again disputable, depending on your source – but I’m going on my Egyptian tour guides and subsequent readings as a reference! Ramses 2 came to power as a Pharaoh at 16 ahead of his older brothers. Quickly thereafter he led the country to a significant victory over the Hittites from Syria. The Syrian victory was particularly memorable in that this precocious 16 year old, leading his first army, when surrounded by the enemy drove back against them, breaking their defence and ultimately decimating them. Ramses 2 led the country for 67 years and died at 83 when the average life span was about 35. He built over two hundred monuments, temples and tombs to himself and his family and he also had 37 wives, most at the same time. From these women he fathered 106 sons and 96 daughters…he was quite the legend then! Standing back and looking at the temples was at once, incredulous, intimidating and inspiring, the details are meticulous and life like. The second statue is damaged only adding to the effect. I walked inside, under the shadow of these giants spending an hour or so marvelling at my first close up look at cartouches, hieroglyphs and smaller statues – many with their colour still in tact. This was to become a common experience! Next I walked to the smaller temples, built for the Goddess Hathor! Much like the smaller pyramids to the Great Pyramid these were no less significant. Again stunning to look at, I spent another hour inside and came to the early conclusion that female tombs were better maintained than men! This was one of the first times statues had been visible of the Queens – Ramses did love his lady friends after all, and Queen Nefertari, his favourite wife, was well represented, with two tall feathers between the goddess Hathor on her head. On reflection this experience was only second to the Pyramids for me, out of the way but an absolute must do for an Egypt trip – thanks Rob Jones for the great tip! I duly slept the way back and was in fine fettle on arriving back at the old Cleo. I rested up and then wandered down the market, sauntering in and out amongst herbs, spices, trinkets, and tourist gear and yet with a distinctive seductiveness to everywhere else I have been. A friendly yet pushy feel, with a mixture of turban wearing Muslims and casually dressed Christians (the country is divided 75% - 25% according to stats) and people calling out to me in English all over the place. I brought some sunglasses after I’d lost my originals on the train and hung out drinking Hibiscus tea and smoking sheshka in a local bar with the soccer on. No booze – no problems, the apple and liquorice smoke was just right! Mohammed and the driver met me at 8 a.m. the next morning and we headed to the Unfinished Obelix, these structures are prevalent over much of Egypt and are stunning in their markings, placement, and sheer size. This one had split down the middle before the workers could complete it. That must have been heartbreaking when one considers how they make these giant structures. Marking out the measurements on a solid rock the ancient Egyptians used a rock no larger than a softball and pounded away on the marked lines until getting the object to the depth required! This took months, they then placed soaked wood at the base of their diggings, waited for the wood to expand therefore cracking the rock and freeing the obelix from its moorings. It was then lifted into position – a monumental task and on this occasion, quite devastating, as they were close to finished. Via boat we then set of for the Philae Temple on Agilkian Island. These marvellous temples were almost lost to the distant past as the Old Aswan dam ensured they were flooded six months of the year. UNESCO moved in during the 1960’s and moved the structure, stone by stone, from Philae town nearby to the Island that will now be their permanent home. The Island was even sculptured to look like the ancient bird/man God Isis – nothing done by half measure in ancient Egypt! It is thought the structure has been around since 690 BC.The temple of Isis forms the main attraction and its central court contains a mammisi (birth house) dedicated to the God Horus. I got my photo taken with a policeman’s hat one here …for a 1 pound tip of course! We then headed to the ‘The Aswan High Dam’, the colossal structure which divides the Lake Nasser with the mighty Nile and allows the Egyptians to control the water flow avoiding flooding and ensuring a consistent water supply. Built from 1960-1970 it has been a saviour for many, many Egyptians… All in all, a great work of modern art but…uninspiring...I wanted more of the ancient monuments! That evening Mohammed wanted to take me for a tour of the market – ignoring my protestations that I could negotiate this myself he insisted that it would ensure I didn’t get ripped off. I relented in the end although I had had enough of Mohammed for the day – no problems with him at all, just that 10 hours of tour guide babble is ample for me – one can only retain so much! My first market experience that day was an uncomfortable one. I had begun to suspect that there was something in it for Mohammed as he was more passionate and intense about selling certain products than the market folk! I ended up buying some cheap bookmarks and spices, as presents, and that was fine, but resisted buying anything else, saying no quite clearly and often. Later, at the end of the market I got talking to a young Egyptian named Ali, who offered me tea and a chat, not really interested in selling me anything just to hear about the US and OZ. His mates came along as well and I was enjoying relaxing, chewing the fat with locals, even though they were difficult to understand at times. Mohammed was getting impatient and wanting me to shop but I told him I’d had enough and he could head back to the Nile Empress if he liked as I was happy hanging here and would make my own way back. That was not well received and Mohammed refused to leave, making all manner of excuse. Ali told me that he only wanted me to buy stuff so he could collect a commission! The dots started to connect. To get rid of Mohammed I relented and walked with him back to the Nile Empress, which we had left our bags at earlier (Mohammed was on the journey for the next three days with me and I now holding out some doubts about this!) I was unpopular for wanting to walk back quickly and was thinking that I should not be feeling like this! Mohammed insisted that if I go out later on, then he should accompany me. Of course after dinner, unpacking and a rest, I snuck off the boat and back to the market area without him. Sure enough the sly devil had been back to the three places were I brought something and collected his cut! He had even tried to pester Ali and his mates for a cut of the 8 Pounds ($1) I shouted them for a packet of Marlboro Golds. This really pissed me off! I hung out with Ali and his mates in their store and at one stage was left all alone while they attended to other stuff, I even served a customer and sold them some blue indigo just as Ali came back. He laughed hysterically and told me I was a natural and it wasn’t lost on me that this happened on my second night in Egypt! I had told the lads I wanted to buy ‘Aladdin’s Lamp’ – not the crap brass jobs that were everywhere, something classy and stylish – they took me to an old woman’s store and amongst endless cobwebs she had one such lamp, it was stunning with intricate design and in a stylish pewter – I brought it after the standard haggling and it is now the prize of my Egyptian trip. Later on the lads brought out the sheshka and some hash! I decided not to partake, even though I was tempted. Wandering back the couple of miles to the ship off my face probably wasn’t a smart idea! Still it was 11 p.m. before they packed up the shop and after many cups of tea I bade the lads’ farewell and headed back to the Nile Empress for the 2 a.m. departure time. The next morning as we were sailing along the Nile Mohammed asked me were I had gone, I told him and he was p****ed off. So then and there I decided to lay some ground rules, especially as he was to be with me for the next 4 days. Firstly, this was my trip and I would do what the hell I liked, second he was great as a tour guide and I was happy to have him guide me around the attractions, but I would not be attending any more markets or ‘ extra events’ concocted by him. That established, I had breakfast and a grumbling Mohammed took me on a tour of the stunning Edfu temple along the banks of the Nile. We rode to the ruins on a horse and cart where I made an innocent but misplaced faux pas commenting to Mohammad that the horse ‘looked skinny’. He told the driver (nice tact) who slid across the driver seat so I couldn’t see the horse. He was very poor, embarrassed and could barely feed his family and the horse was way down in the pecking order. The Edfu temple is the most completely preserved of all ancient temples. It contains the impressive Temple of Horus created during the Dynastic period around 57 BC and took much excavation to rediscover. There is the Great Court, Outer Hypostyle Hall, the very narrow Passage of Victory, the offering chamber – where foods, flowers and valuable possessions were laid out for the Gods and the Sanctuary of Horus, which still contains the polished granite shrine that once housed the gold cult statue of Horus. All around there are smaller shrines of other Gods; Hathor, Ra, Osiris and Jimi Hendrix (only kidding – just seeing if you were paying attention!) and I must have looked like a child set loose in Santa’s workshop to an onlooker. Just fascinating stuff. We again boarded the ship and had some relaxing hours cruising the Nile and marvelling at the farmers and crops along the East and west riverbanks, the desert in the background and the seemingly pristine cleanliness of the river! In the afternoon we stopped at the Kom-Ombu Temple another fine example of the splendour of the Egyptian monuments and testimony to countless hours of patience, skill and perseverance of the ancient Egyptians. Kom-Ombu was constructed largely by Cleopatra’s father, Ptolemy XII Neos Dionysos and features a completely symmetrical main axis, twin entrance, courts, colonnades, hypostyle halls and sanctuaries – a staggering work of architectural brilliance! What impressed me the most however was the giant mummified crocodiles and their clay coffins that had been dug up from the sacred-animal cemetery! That night on the boat was boring, I felt trapped and wanted to get off and spend more time wandering around the ancient cities and towns. Most of the guest were couples, in their 60’s or older and from Germany, Italy and France. The boats crew hosted a games night, but er… pouring glasses of wine from between your legs while blindfolded into a female's empty glass, also nestled between her legs failed to excite me much. Fortunately I had spent an hour or two photographing both a stunning sunset and moonrise at the same time from the top deck. Humbly I reckon the moonrise shots would make a great Pink Floyd album cover! Lying back in my surprisingly comfortable bed with the curtains open watching the Nile sale past under a moonlight sky with the Ipod on was an enjoyable to fade off into a comfortable sleep. The next day we arrived into the ancient city of ‘Thebes’ or Luxor as the conquering Arabs renamed it - Al-Uuqsur (The Palaces) rendered to Luxor in English. Welcome then to the "world's greatest open air museum” I knew in an instant that my Luxor experience was going to be a highlight! The Western bank of the river holds the farms, the poor, the factories and the Valley of the Kings and Queens. And this is where we headed first. The ancient Valley of the Kings, now that is something! Massive mountains of alabaster and sand housing the tombs of almost all the ancient pharaohs. I was able to visit four tombs in the time we had here. Basically one drives into a huge valley of mountains, caves and miles of sand and then walks into a den of history. Most of the ancient Egyptian Kings were buried here, including King Tut, Ramses 1-6, Thutmoses 1, Horemoheb and others of fame and repute. To get to the tombs mostly required steep walks up steps, crawling down through tunnels and then into a labyrinth of staircases, rooms, carvings, statues and burial chambers – all heavily tattooed in hieroglyphs. To describe this experience or indeed each of the four tombs would be a near impossibility – think a 4 –5 bedroom house inside, under ground and each room standing out for the other in either the message given, historical significance, colours used, thoughts behind it etc. Incredible experiences each and every one of them with the one real standout. The tomb of King Tut-Anhn-Kaman! Now we all know of the Ancient King Tut – gee whiz he is almost a pop culture superhero – like Jim Morrison or Che Guevara. The mythologies behind King Tut are everywhere and he was even played as a villain in the campy ‘Batman’ series of the 1960’s. If Tut were alive today you’d imagine he’d be sitting next to Bono, Nelson Mandella, The Dali Lama and Sting at ‘save the world’ meetings and the Queen’s honour list, revered as one of the great pop culture/ leaders of the world! A more modest size than the others, the pharaoh who led his country from age 9 until his mysterious death at19 still contains his mummy! Astonishing to look up close at my first real life mummy. The intricate details still clearly evident in the face, the fingers, the body in general makes it easy to understand and quite believable that the CGI image the experts have made of the ancient king are extremely accurate! The rest of the tomb was more modest than some of the others. This is because everything had been taken out and is now housed in the Egyptian museum in Cairo. More on that later. I spent about 40 minutes in Tut’s tomb –looking at absolutely every image, drawing, colour used, and also at one of the outer wooden casings which contained the mummy. Stunning and a must for any traveller! Next we visited the Delr Al- Bahari. Rising out of the desert in a series of plains, the Temple of Hatshepsut merges with the sheer limestone cliffs as if built by nature itself! It is partly rock-cut, partly freestanding and is acknowledged as one of the finest monuments of ancient Egypt. It was uncovered between 1891 and 1896 and houses the Chapel of Anubis – God of Mummification, the Punt Portico, the Hathor Chapel and the Temples of Montuhotep and Tutmosis III. Another eye-opener carved out of rock, the photo enclosed cannot do it justice but this was a highlight and I spent an hour looking over as much as I could. Next Mohammed, up to his old tricks, took me to an alabaster shop. Foolishly I had asked if I could look through one. It became clear once more that I was in a place of Mohammed’s mates and the bitter taste of this had me prickly, even while I was trying not to show irritation while listening to how the alabaster was made into jars, statues and the like. Eventually I brought two small statues, one of Anubis because his role in history fascinated me and, well, the statue looked cool! Also a scarab beetle – not the blue ‘under the skin’ crawling monster from the fictional ‘Mummy’ movies but the revered and worshipped holy beetle that give anyone good luck if they walked around them 10 times. I was happy, so was Mohammed! Following this it was the Valley of the Queens, similar to the Pharaoh tombs, yet smaller in structure, yet more in common with the Abu Simble temples; prettier, more colourful and more detailed than those of the men. I went through three tombs here 'Amunherkhepshef’ ‘Khaemwaset’ and ‘Tito’ – unfortunately unable to get into the most famous of all Ramses 2 favourite love- Queen ‘Nefertari’s’ tomb as it was closed for construction. Each was beautiful and splendid with its paintings remarkably preserved, perhaps the best I had seen in this regard and worthy of much more discussion and debate than I can afford here! Unforgettable in the sense of the beauty and wonder but unfortunately as I took a spell from 'mental' note taking I can offer little in detail. Still, you must see them if in Egypt! Upon returning to Luxor's East bank and population concentration it was time to visit the massive Karnak Temple. Again pictures can’t adequately describe the 5 acre 128 pylon ancient masterpiece. The king’s pool was double the length and five times the width of an Olympic swimming pool, the Rams heads lining the entrance and affording the structure a guard of honour stretched 30 or 40 wide along a huge entrance and the statues of Ramses, Tut and other legendary kings and queens were plentiful. At the centre the enormous ‘Amun Temple Enclosure’, place of worship for the Thebian triad (Amun, Mut and Khons) contains the famous hypostyle hall and a spectacular forest of giant papyrus-shaped columns. The two giant Obelisks and one that had fallen were fascinating as were the remains of a stone lever used to lift the heavy stones of the structure into place. An easy two hour stroll! I’d had enough for the day now, and certainly of Mohammed stilted commentary, but our last stop for the day right on sunset was the staggeringly impressive the Luxor Temple right in the centre of the waterfront road. A bonus that enabled me to take some stunning photographs as the sunset on the Nile drifted in slowly. Flanked by an entrance of mini sphinxes – incredibly only discovered 6 years ago, the temple is again awe inspiring, whisper talk, ‘shut up and drink it in while you have the chance’. It begged the obvious speculation, if those mini sphinxes are right in the middle of the main street and only discovered six years ago what other treasures must lay out in that entire desert and specifically, in places like Abu Simble, The Kings and Queens Valleys and the plethora of temples, tombs and ancient sites I had already been through? No market this night – much to Mohammed's chagrin, instead I burnt him off and headed into Luxor proper on a horse and cart. I found a bloke that I could trust, we hit it off well, he took me to the only beer shop around and I cracked a couple of warm ones while touring around the not so touristy areas of Luxor. This was gold! Definitely not places a tourist would come – the Egyptian market, where I had to duck my head to avoid the carpets and clothing hang from above as we wound through the narrow streets. Vendors sat crossed legged on the ground amid a sea of potatoes and onions, babies suckled from their mothers while they sewed and sold. A thriving, bustling place with no other tourist – and here in Thebes I was in ancient Egypt – the part of the city that although only has the population of Geelong – is 6,000 years old. Drink that in for a moment! My three hour tour of the streets, shops, bookstores, sheshkah shops and markets was priceless although in practical terms it cost me about $30 – probably triple what I should have paid but I was happy and so was the driver. A refreshing change to see parts of the city that 98% of tourists travelling here would not! The next day I made a mistake hiring Mohammed for the day to take me to two museums. Our tour formally had finished but he had pressed me for the extra day, as I wasn’t heading to Cairo by train until 8 p.m. that night. Under the pressure of a long, long day walking through tombs, tunnels and temples I was utterly exhausted and, wanting to blow Mohammed off for the night, I was too hasty in agreeing to this for an extra $70 or so. The Luxor Museum was stunning but was 10 minutes walk from the ship, the Mummification Museum was equally enthralling but that was only five minutes from the ship. In hindsight I should have held firm, said no, and explored Luxor and the two museums by myself. What happened was after rushing me through the Luxor museum Mohammed tried to lead me shopping again. This time I confronted him and said ‘Look, I’ll meet you at the Mummification museum at 5’, this would give 6 hours to myself and then a short wait to be picked up for the train afterwards and, admittedly less time with Mohammed who by now, I couldn’t stand the sight of! Mohammed exploded at this raving on about all sort of things, I basically walked off and said 'See ya later!' The Luxor Museum contained a variety of interesting exhibits – The Head of the Cow Goddess, Tutakhamna as Amun Amenhoteb III and the God Sobek (Pig) together – but the highlight was the new wing which houses two royal mummies – Ahmose I (founder of the 18th Dynasty) and the reputed and much debated mummy of Ramses I (founder of the 19th dynasty). The mummies are housed in a darkened room and make for a compelling if gruesome sight! One of the really interesting exhibits is the ‘Wall of Akhenaten’ that consists of series of small sandstone blocks part of Amenhotep IV’s contribution to the Karnak temple and mind blowing in the explicitness of the attention to minutiae in detail. After wandering Luxor, drinking in the city, checking email for the first time and drinking tea in sheshkah bars in the beautiful sun I met Mohammed at the Mummification museum. (The weather was around 18-24 Celsius during the day and 12 –15 at night right throughout my stay, perfect time to be in Egypt then!) I could have toured the tiny exhibit myself and read all what I was told, but anyway I marvelled at the techniques for creating a mummy. On display is the well-preserved mummy of a 21st Dynasty high priest of Amun and a host of mummified animals. Pets, wild animals, animals revered for their spirituality and status, animals from all levels of importance within ancient Egyptian society. The tools used were gruesome and visions of someone brains being vacuumed out of their head via their nose like sucking on a slurpy, sounded like something Rob Zombie may invent for his latest horror flick – but, they were real and it happened this way! One only needs 30 minutes here and a very clear sense of the specifics of mummification can be gained. One final shot from Mohammed was that despite him asking me earlier could he organize a Felucca boat ride and I declining the offer he went and did it anyway! This caused a major problem as while wandering to the mummification museum along the waterfront I had negotiated my own deal. This caused Mohammed’s guy to explode at me and argue strongly with my guy almost ending in fisticuffs. I angrily told Mohammed he could sort this out as I was going with whom I chose anyway! He was highly embarrassed but I didn’t care a hoot! I had a brilliant two hours cruising on sunset, taking turns to steer the boat with a couple of young lads (one whom was 8 years old, had no parents and the Felucca boat riders sponsored so he could go to school, paying them back by working for free – I gave him a fat tip, separate to the other payment) Mohammed even had the cheek to ring the driver, while I was on board, and ask for commission! We fixed him though, I made an arrangement with the boat rider which he was happy with and then we decided the amount what we would tell Mohammed and that just happened to be 80 Egyptian pounds, the cut off for commission. F*** you Mohammed! On getting back I could wait to get on the train and see the back of my guide. I couldn’t stand the sleaze ball now and it was an effort even to talk to him! A shame really and I know he was just trying to make a buck as are all the Egyptians, and truly this is the most intense place I’ve seen for bartering deals. Still, he was compromising his job, the company and my stay and I wasn’t having that. I gave him the minimal tip I could and got on the overnight train for Cairo looking forward to meeting up again with Hussan and seeing so much more of Cairo and its surrounds. Catching up with Hussan was terrific and after we mucked around for a couple of hours with hotel hassles we drove all the way into the heart of Cairo and the Khan al Kali market. Talk about packed, narrow and chaotic! Still – heaps of fun! At one stage we sat down for a tea and someone whipped my sandals off to clean them – when they hadn’t returned after 10 minutes I was resigned to buying a new pair of shoes. The dude eventually returned my sandals and they we sparkling – for about 25 cents! Hussan was piss taking me for my paranoia and we laughed heartily with me retorting at least we don’t have to wait until we get married to have sex – sounds cheeky I know, but this was our banter and he loved it! We spent some time looking for the ancient ‘Book of the Dead’ with no luck and after a couple of hours we returned to the hotel around 5 pm. I went exploring locally and had the most amazing falafel imaginable before hitting the sack at around 8 pm and sleeping straight through until 8 the next morning – the pace of things was starting to get to me. Day 8 was pyramid day! My new guide for the day Ahmed, a top bloke, took me back to the Pyramids of Giza and this I time crawled deep inside the Great Pyramid, this was physically taxing, crawling along a couple of hundred meters of tunnels that were just over a metre square. Geez it was well worth it though, getting deep inside and marvelling at how these structures were ever put together – I guess I’m not the only one. From here we visited the Dahshur region. Almost on par with the mighty Pyramids of Giza the Black, Red and Bent pyramids are an essential stop on any visit to Cairo. The Black pyramid of Amenemhat III has begun to collapse due to limestone thieves. The Bent Pyramid was an n architectural stuff up yet is beguiling in its appearance encouraging a long look. The red pyramid is the world’s oldest true pyramid – worth the visit then, just on that statement alone, the same architects who screwed up the bent pyramid learnt from their mistakes and build on a 43-degree angle making the structure more sustainable. I wandered around this area for some time; it was far less hectic than the Giza pyramids and was serene, almost eerie as I was one of about 5 visitors! Next was the original settlement the Cairo region (Cairo is somewhat modern compared to trets of Egypt) called ‘Memphis’ – after the requisite Elvis jokes we set out exploring and the broken statue, yet again of Ramses 2, was the highlight as well as the head of the Goddess Hathor. Every other statue is of either, you guessed it, Ramses II or the less famous but still omnipresent Amenhotep III. Memphis doesn’t really exist anymore but is more a collection of artefacts in a tiny area 24 km’s from Cairo and 3 kms’ from the Saqqara region. Finally the Saqqara region itself, a giant burial ground and cemetery for the ancient city of Memphis. Old kingdom pharaohs were built within its 11 major pyramids and hundreds of their servants were placed in smaller tombs in the great necropolis. This is a massive area! Again hardly any other visitors here as well so I spent a couple of quiet hours with Ahmed, still slack jawed by views from every angle. The incredible Stepped pyramid or Mit-Rahina is unique simply because, well, it is stepped and made unlike any other of the pyramids other sights included the Pyramid of Userkaf, closed to the public and now unfortunately, little more than a pile of rubble. Serdab is a stone structure right in front of the Heb-Sed Court ancient house of Zoser and it is incredible to stare at the ancient graffiti in the houses of the North and South. The Pyramid of Teti and its famous pyramid texts are next and the experience goes on an on and on. I would need to look through reference books to comment further somewhat embarrassingly and have already read through any notes I made in the lonely planet – when it is this hard to keep up with all the details or even some of the details ones gets the picture – other worldly, vast, captivating! We visited the carpet schools, where students learn to speak, read and write English and Arabic, do their math and then spend the afternoon learning the intricate and labour intensive skill of carpet stitching, embroidery and camel hair rug weaving. It was great to see the kids in action, learning a life enhancing skill in the poverty surrounding them and I marvelled at just how good their work was! I ended up purchasing a camel hair rug of the Sphinx image bathed in moonlight – quite the stunning piece! We then returned to the Golden Eagle Papyrus shop – were I had learned how the unique paper was made 8 days earlier. Seeing it was ‘spending day’ I purchased a light colored papyrus piece of the ‘Final Judgement’ a famous image all over Egypt and also an original piece from renown Egyptian artist Monsef Labib of, who else, Kings Ramses II– flanked by a God and His favourite Queen – Neferteria. That night it was back to the Pyramids of Giza for the third and final time to watch and listen to the sound and light show – tacky, yet informative and fun. The driver Mohammed had leant me his jacket! A great guy, his daughter had married an Australia reporter and they live here in the capital. Together with Ahmed the three of us had a meal of Koshary together with a few smokes from the sheshka – I couldn’t help wonder how these blokes would go with half a dozen VB’s under the belt! Koshary was delicious and is pasta, rice, corn, bean, onion, herbs and vinegar based dish that is very filing and goes down well with a cup of tea! The next day was the last – I couldn’t believe it had flown so fast and an extra couple of days to visit Alexandria and the Bahariyya oasis would have been ideal. Unfortunately both of these would take considerable time, something that I didn’t have much of anymore! On the final day we visited the Citadel of Salah al-Din, the residence of modern Egyptian icon Muhammad Ali Basher whose family led the country from 1800 until democracy in 1952 when his grandson Farooq handed over the country’s reins. I got some terrific ‘over Cairo’ pictures from the Citadels’ elevated position. Then it was the Egyptian museum and what a place… This deserves and essay on its own (I can hear the groans!) BUT instead I bought a beautiful giant coffee table book which will be great to look back on in the future but the main highlights for me were…King Tut’s room, simply astonishing, the solid 24 Karat gold Death Mask is the iconic image you have all seen but it was just one of three outer casing – all solid gold. Then there was the room itself, devoted to 12-15 glass case of jewellery that the King was adorned in, 15 rings, countless necklaces, belts, all gold and filled with jewels and a overabundance of sundry items, each of extraordinary value. I’d imagine, melted down, that this hoard would be worth between 500 Million and I billion dollars on its own. Staggering! Then, for a value plus 100 Egyptian pounds I entered the ‘Room of the Ancient Mummies’ – all the legends were there, of course, as though in some BC Hall Of Fame. After marvelling at the details still very distinct I came face to face with the King of them all …Ramses II – the old legend still looked grand, apart from clearly evident arthritis in the fingers and a few abbesses on his teeth the 83 year old still looked distinguished – after all, some 3,600 years on he still has his long, straggly white hair – I kid you not! The ‘Animal Mummy Room’ was next and intriguing as well, dogs, cats, birds, fish, deer, geez I don’t know, heaps of many different animals, all in mint nick, were visible. And on the way out, a final small highlight for me…face to face with the original image I’d seen everywhere the past 9 days – The original ‘Day of Judgement’ – black and white, torn, and part missing it was still a grand old scroll of paper – wished they’d made copies of the original piece rather than the pretty, but still cool image I mange to purchase. Marvellous! After two hours I wanted to stay! This is a museum you come back to for a full day and a half over three if comfortable immersion is what one desires… Finally to Old Cairo to the heart of the community and an area so serene and quaint it seemed like a picture. The Mosque of Amr Ibn al-A's was impressive, a very strict area where sensible dress is essential which was no problem – it was cold! The oldest synagogue in Egypt is housed in Old Cairo the Ben Ezra Synagogue and access to this entire area is via a sunken staircase giving the impression one is delving into another lost world, within a lost world, within a lost world – if that makes sense. Details here are sketchy, I managed to purchase the ‘Book Of The Dead’ off an old stall holder, visited the Hanging Church, named thus as it is built on top of the water gate of Roman Babylon - not anything more sinister. Next it was into Islamic Cairo for a look through several structures, the most notable being the Al-Azhar Mosque in use as a University for over a thousand years and the Mosque of Ibn Tulun one of the oldest in Egypt. After lunch we attempted to gain admission to a school unsuccessfully. I told Ahmed (and later Hussan) that this was my only complaint, as I had wanted this organized from day one and was told it would happen! Still, I got to see a Principal/Manager at the door – with no teeth or shoes! That night I walked on a road next to my Giza hotel that gave terrific views of the Pyramids once more and I took many snap shots kind of a last gasp, get all you can from ever minute type, camera shoot ala: my old buddy Mick Mirovic! And so, back at my hotel for the last night I was looking for a fitting way to end the evening and decided that Belly dancing had to be on the agenda. Through the door staff at the hotel I managed to secure a taxi driver who drove me to a club and entered as a companion as well, a good bloke and beer drinker and we had some beers for the third time since I was in the country. No one else was in the club so I ended up with a dancer, cleaner, DJ, manager and two other young ladies for company. We stayed on for a few hours and the driver went beer for beer with me……………I had a blast here and gave each of the girls a present on leaving. The driver drove me back to the hotel via the bottle shop for some more booze – not for me – for him! The next morning the driver, Mohammed and Hussan took me to the airport and warmly wished me the very best and, could I send this report and photos onto them. I will do so; I had spoken about some of Mohammed’s tricks – the only real down side of the full 10 days. Egypt is an incredible place and has surpassed Cuba, Italy, Israel, Mexico and Vietnam as the must go destination in my mind. The people are wonderful and incredibly patient, multi lingual despite a lack of formal education and have as much time for you as you have for them. The monuments and sites are unparalleled anywhere in the world for age and history and sheer quantity. The Nile River and its endless desert is a continual marvel and the foods and general culture are to be savoured. I even discovered the pleasant pop music of Amr Diab, kind of laid back easy on the ears, Egyptian Ricky Martin. (Well, no trip would be complete without some music now would it?) Memphis tours were outstanding in the service and reliability, value for money, pleasantry making one feel like family and I would recommend that anyone consider using their services if visiting Egypt! If there is one place you are going to visit before the day you die make sure it is Egypt!
2008-04-13
Italy
Dear Eman Rashad, I wolud like to thank you for changing the hotel immmediatly. No words to explain how awful was it. Anyway I really want you to know that our guide was FANTASTIC. His italian was fluently, he was very patient, comprehensive, and prepared on everything. Let me tell you something else, there is the possibility that some friend of mine will come to Cairo next week. If they will contact you I would like that you will do your best to let them have the same guide. Ismail is nice guy, pls let him know from me. Tks again Frine
2008-05-14
South Africa
Hi Marwa,
This is just to thank you and Memphis tours for a truly wonderful and memorable holiday. We did so much, saw so much and loved every minute of it.
Mohsen was a tour leader par excellence and our two guides Shema and Mustafa were great.
They didn't just tell us about the sights, but gave us so much more in terms of understanding the culture, history and life in Egypt generally. Both have excellent knowledge and communicated well. our hotels and the boat accomodation were even better than we had anticipated and the whole tour was very professionally and well organised. With the various agents, everything just went so smoothly and not a single problem. Our tourist industry could learn a lot from you!
We were very sad about Megan passing away and must thank your company and especially Mohsen for his excellent support and kindness. Ed's words to us were that he was "like a brother to him and nothing was too much trouble". He organised everything on his behalf and it is much appreciated, especially when you are in a strange country where you don't speak the language or understand the system. The funeral was last Friday and we were grateful that we were back in time for it. Megan was a very good friend to me and I will miss her a great deal. We are looking after Ed and trying to help ease the pain of his loss.
Once again a very big thank you. I have recommended Memphis Tours to everyone and am also selling Egypt as a really great vacation destination so will point any future tourists going there, in your direction.
Keep well and we will stay in touch Regards Penny de Villiers
2008-06-03
United Kingdom
Hello Ahmed, Yes, yes, I enjoyed my recent Egypt trip...the extensions were everything they were promised to be, and the service I received through Memphis Tours was wonderful. And yes, should anyone inquire of me, I would gladly recommend your service. Many thanks for a productive and enriching tour. Robert
2008-06-04
United Kingdom
The trip exceeded our expectations our guide mohamed mokhtar and ahmed his driver were fantastic in everyway!! our guide round the pyramids asraff was brilliant his knowledge was outstanding there wasnt one question that he couldnt answer.i would not change anything about the tour or the guides you have it spot on!! i will definately be recommending you to all my friends and family!! thanks again for everything and i look forward to using memphis tours again in the near future sally
2008-06-01
United Kingdom
Hi Ahmed Just to say that I am backj in the UK; give thanks to Hassan, Mossin, Fady, who gave me great assistance in Egypt. It is a very busy ( and hot!) country. I had a great time and would always recommend Memphis to other people. Shukran! Ian Gray
2008-06-19
United States
Hello Ahmed,
Got home just fine and back to work. We want to take this opportunity to thank Memphis Tours, Marwa Samir, Ahmed Mahgoub, Sam, Fady, Ayman and all the other members of your fine company who made our vacation time in Egypt one to remember forever.
Memphis Tours made our vacation safe, informative, fun, educational and exhilerating. What a great group of people you all truely are...Thank You so very Much..
King
2008-06-19
United States
Dear Ahmed, I've written this recommendation of your work to share with other LinkedIn users. Details of the Recommendation: "Ahmed is a professional in every aspect of his work. He was waiting for us as we arrived at the airport in Cairo and never stopped holding our hands thru our travels. He had thoughtfully prepared a surprise birthday celebration on the Nile and even loaned us money when we didn't have time to stop at an ATM. He is prompt and trustworthy and above all, very very patient. He is instantly like family. Just the person you want to have in your court when traveling in a foreign country. I can not wait until I can use his services again and make a return trip to Egypt. He is the best in the business!"
2008-07-02
United States
Attention: Marwa Samir We were looking for a way to post comments about our tour from June 8 to June 16. To simply put it, the Egypt experience was the tour of a lifetime. From our arrival at the airport to our departure, Memphis tours performed not only as promised but beyond the call of duty. As a result we can not wait to come back and see more of Egypt. Special thanks go to our tour guide Badawy Mahmoud in Aswan and Luxor. He stayed with us the entire time and taught us more than we could ever hope to know about Egyptian Pharos and gods. He is a great asset to your company. Thanks to all at Memphis tours. Steve & Marci Lovejoy United States
2008-06-21
Germany
Hello Amira,
Thank you for all. It was a wonderful stay in Kairo, best organization of you. Your equipe is very nice, courteous and friendly. We enjoyed our trip and your tour very much.
It was professional and we had fun. Here are some photos.
Take care.
Best greetings from
Barbara and Vera
2008-07-06
United States
Memphis Tours, I am very happy to write a very positive report about our recent trip to Egypt. I am very happy that we used Memphis Tours and would recommend you to any traveler to Egypt. We sincerely appreciated how well we were taken care of during our stay, including: Getting us through passport control at the airport, dropping us off and picking us up at the train stations, tours including tour guides & drivers, hotel accommodations, etc. I feel our tour was the best it could possibly be. All Memphis Employees were wonderful. I would like to recognize several that made a lasting impression. First Nubie, our guide at Aswan. I have traveled considerably in Europe and had many tour guides, however Nubie was the best Tour Guide I have ever had. His explanations of the sites were wonderful. He obviously loves his work and it shows. He was such a pleasure. Second, Ahmed – our Driver in Cairo and Alexandria. We sincerely liked him; he is a very good person. Third, Ziad – I am glad he was our tour coordinator. I was impressed that a person at his age could show so much maturity. Also he helped us get through an issue that I will address later in this report concerning the one area I can suggest improvement. I also want to recognize our guide & driver to Memphis & the step Pyramid (I am sorry I forget both their names). We also enjoyed our tour guides Jasmine & Mohammed. The gentleman who got us through passport control at the airport was very polished. All Memphis employees were great. We also appreciated that our tours were private – we did not tour with 20 or 30 other tourist. Since we were the only people on the tour, we were able to spend as much time as we wanted viewing each site. This made the entire experience extra special. We also had the flexibility to adjust our itinerary based on tour guide suggestions. One of our best days was with Nubie and the adjustments we made to our itinerary based on his suggestions. As mentioned, I recommend Memphis Tours to any Traveler in Egypt. If I return to Egypt, it will definitely be with Memphis Tours. One area of improvement I suggest would be better tracking of tour itinerary. When we paid for our tour, it included two days of excursions in Cairo. When we arrived in Egypt, the second day of excursion was left out of our itinerary. I am happy to say that Ziad took care of correcting the itinerary to our satisfaction. We are happy that we received everything we expected from our excursions. Thank you for a wonderful vacation. Memphis Tours will be our first and only recommendation for touring Egypt. Sincerely, David Armentor July 6, 2008
2008-07-18
Ireland
Everyone was very friendly, helpful and informative from beginning to end. We enjoyed the entire trip & are especially grateful to Mohamed for his tours & Ahmed for all his help. We felt relaxed & comfortable. The air conditioned bus was great. We would recommend this tour to anyone, a must to get deals & avoid touts. The one thing we would change was the late light times. We weren't informed we'd be flying out so late. However, Ahmed went out of his way & got us earlier flight times – which we really appreciated.
2008-07-21
India
I have had real pleasure and happiness being a client of the Memphis tours from 19-07 till 20-07-2008. In one word, I would like to say it as a non stop service for all kinds of needs during my trip in Cairo. Just not my opinion it's what I think every client will feel if they are with Memphis tours. I will guarantee it 100% with my experience. Service: 90% / Hospitality: 100% / Organization: 100% / Recommended places: 100% satisfied / Staff: welcoming & friendly / Transportation: 80% / Guide: confident & to the point: 100% / Helpfulness: 100%
2008-07-26
South Africa
All Excursions of high quality and great service. On time, speeding excellent. Will do more tours in future if time permits. Like the Pyramids & tour guide well trained. Professional service, friendly team. No complaints.
2008-07-22
Argentina
Travel Arrangements:
Response Time: outstanding
Accuracy of information: outstanding
Clarity of website: Outstanding
Meet & Assist:
Cairo: outstanding

Hotels:
Cairo: outstanding

Guide:
Cairo:
courtesy Level: outstanding
knowledge: outstanding
Ability To Meet Client needs: outstanding

Transportation & Driver:
Cairo:
Driver: outstanding
Transportation: outstanding

Overall impression of Mmphis Tours services: outstanding

I recommend Memphis Tours to my friends
2008-07-30
Thailand
We Have a good trip. It was interesting to visit many places. We were amazing with different pyramids. Alexandria was a nice city. Catacombs was very impressive. We were enjoy the trip. Thank you very much for the guide and good arrangement. Travel Arrangements:
Response Time: Good
Accuracy of information: good
Clarity of website: good

Meet and Assist:
Cairo: good

Hotels:
Cairo: average

Guide
Cairo:
Courtesy Level: good
Knowledge: good
Ability to meet client needs: good

Transportation & Driver
Cairo:
Driver: good
Transportation: good

Overall impression of Memphis Tours services: good

I would recommend Memphis Tours to my friends
2008-06-25
Finland
Our tour was handled by Mr Sherif from the internet division. The service which he provided throughout the tour was excellent and also before the tour when I was planning it. I am very grateful for all his help. the tour itself ran smoothly without any problems, our hotels were good and buses & drivers excellent. No problems. We were especially happy with our representative in Cairo but all the representatives were good. I have previously worked with a number of Egyptian travel agencies (about 5) but I think Memphis Tours was one of the best, or maybe the best even. I'm hoping that there will be co-operation between us even in this future. THANK YOU VERY MUCH
2008-08-14
United States
Very accommodating visit .they ensured we saw all highlights of Cairo & Giza in 1 1/2 day with ease, guides and driver were spectacular.
2008-08-14
United States
Very considerate to ensure we experienced key highlights in short time. Driver and guides were excellent, informative. Pyramids, ancient Cairo, museum were wonderful. Driver was astounding!
2008-08-14
United States
We appreciate the courtesy and professionalism extended to us during our brief yet comprehensive tour. Our guides were extremely knowledgeable. We also appreciate the opportunity to provide input into our itinerary, particularly how much time we wanted to spend in the Egyptian museum. The last minute efforts to secure an additional hotel room were also appreciated!
2008-08-15
Belgium
Just to say that I am impressed with the service provided. Mohammed my tour leader has been very efficient and all well organized. Mahmoud my Egyptology guide was very knowledgeable and gave me a great insight into Egyptian history and culture. Hope the rest of the trip is as good David Palmer
2008-09-01
Japan
Dear Fatma,
When we arrived home my wife and I were looking for a way to post comments about our trip to Egypt, on your web site. Having found no way to do so I thought I'd email them to you.
It was from start to finish an amazing experience and one that we someday hope to do again. From our arrival at the airport to our departure, Memphis tours performed not only as promised but worked hard to make last minute adjustments to our schedule, to help make our trip more than even we had planned.
Special thanks go to our tour guide Badawy Mahmoud in both Aswan and Luxor. He stayed with us the entire time and explained to us more than we could ever hope to know about Egyptian Pharos and gods, in a way that was simple to understand without missing anything out. His use of English and expressions made it such, that my wife who speaks English as a second language, not only enjoyed his explanations and company, but had no difficulty understanding the long story that Egypt has to tell. He truly is a great asset to your company.
Additional thanks must also go to Ahmed Shalpy who made every effort to change and alter our schedule when we required it to be done. He did more to make our trip to Egypt a memorable experience then was required by him to do so.
When we return again these are 2 people that we will definatly be wanting to see again. Together they made this the best tour that we have ever been on.
Thank You
Regards
John and Tomoko Kennedy
2008-09-17
United States
I wanted to compliment you and your colleagues. My wife and I really enjoyed our Memphis Tours in Cairo, Mt. Sinai, and Sharm. Shalpy was first class attending to our every request and answering every question. We had fun with him and consider him a friend!! Maha was very knowledgeable in our tours and we really learned a lot from her. She was very patient and answered all of our questions! Kamal and Reda offered one of the best adventures seeing them drive. They were safe but watching them navigate through Cairo streets was a lot of fun!! I really appreciate you organizing all the tours for us ahead of time. Shalpy executed the itinerary perfectly and even let us join in for breakfast at Sharm which we will never forget.
2008-09-09
United Kingdom
I wish to thank you and your colleagues for the enjoyable programme that you arranged for me in Egypt during the last 4 days. I greatly enjoyed my visit to your country, and was impressed with the professionalism and knowledge of Islam, and also the individual tour guides in Alexandria and the Egyptian Museum etc. I apologise for the misunderstanding of the pick-up time at the hotel yesterday and sincerely hope that has not caused any problems. I shall definitely use Memphis Tours when I next visit Egypt, and shall strongly recommend your company to any friends or acquaintances who might be planning an Egyptian holiday. I should be grateful if you would copy this e-mail to your relevant colleagues
2008-09-10
United States
We just got back from our trip and I must tell you that we enjoyed our time in Egypt very much; especially due to the service of our English Tour Guide, Mr. Ashraf Abd Elmaksoud. He was very informative and attentive throughout our entire two days. He is an asset to your company. He, along with his assistant tour guide, Mohammad, and our driver and security person made everything wonderful. I had no complaints from my group, they all felt the same. I would recommend your tour to others. Thank you.
2008-09-23
United Kingdom
Hi - we are safely back in the UK after our airline went bust but just a quick note to thank-you very much for your great work in organizing the personal tour for us. We had a great day and the Egyptologist guide was brilliant - please pass this on to him again. I have left a review about our hotel on a website here called Trip advisor and I have recommended Memphis tours and you especially on the guide - so hopefully you will get more tours from this.
2008-09-18
United States
I would like to thank you for taking such great care of us upon our recent visit to Cairo and Luxor. There were three in our party, and we were especially pleased with our visit to Cairo. Mohsen Tarik, our tour host, Muhammad, our driver in Cairo, and Meha, our tour guide to the Egyptian Museum and the Pyramids at Giza and the Great Sphinx were a delight to be with. Mohsen and Meha were especially informative, energetic, considerate and pleasant. Muhammad was gentlemanly and helpful at all times. We would recommend Memphis tours to our friends as a great resource for anyone visiting Egypt, especially in Cairo. Thank you for your assistance in planning the trip prior to our visit.
2008-09-10
Canada
Dear Dina and everyone at Memphis tours We wanted to thank you for organizing our tour from Port Said to Giza to see the Pyramids and Sphinx. It was quite an adventureous trip!!! Everyone was just so nice with us, and we truly had a fabulous time. We were laughing and enjoying our trip to the pyramids, as it was quite a long car ride. As you know, we were a little late getting back to the ship in the evening due to traffic and Ramadan festivities on the streets, since it was after sundown. Regardless, the trip was very memorable and we wanted to thank yourself, Ahmed, Osama and Lamaie for your kind hospitality. Hoping everything was in order and until the next time we visit Egypt
2008-10-27
United Kingdom
Hello Dina- We just wanted to say thank you for arranging our holiday so excellently. We had a wonderful time and all our arrangements worked smoothly. Our tour leader Mohsen was great - nothing was too much trouble and he made sure everything we wanted to do was arranged calmly and efficiently - an ideal tour leader. We hope he goes far in his career! All the local guides were very knowledgeable with adequate English. The only area of slight negative comment is that occasionally we sensed one or two of the guides were rather bored with the job and weren't really enjoying it much. The ones we most appreciated were the cheerful enthusiastic guides who communicated their love of the history and architecture etc as well as their knowledge. Of course we realise that all guides are freelance and do not have secure employment so it is very difficult for them and they are under pressure - and we very much appreciated all the knowledge and experience they shared with us. We have sent more detailed feedback to Responsible Tourism in answer to the questions on their feedback form and I think they will send this to you.We also gave some direct feedback to Mohsen before we left. In the meantime our thanks once again for ensuring our holiday went so smoothly and was so enjoyable. We would be happy to recommend Memphis Tours to anyone else wishing to visit Egypt.

1. What was the most memorable or exciting part of your holiday?
The wonderful ancient monuments we visited - in particular Queen Hatshepsut's mortuary temple - but also Luxor temple, Kom Ombo and Karnak. Also the beautiful vistas on the Nile and sailing in a felucca.

2. What tips would you give other travellers booking this holiday?
Ensure you spend at least 2 hours in the Egyptian Museum in Cairo - it needs that amount of time as a minimum. Also add on an optional additional excursion to visit the wonderful mosques of old Cairo and the Citadel. Finally, the museum of antiquities in Luxor is definitely worth a visit as is Karnak at night.

3. Did you feel that your holiday benefited local people, and minimized impacts on the environment?
Yes insofar as we used a local tour company and local guides etc. Also we hope that cruising was relatively green although having airconditioning on all the time is not at all good for the environment and we tried switiching it off as much as we could. The option of travelling by train from Cairo to Luxor or Aswan and back again is something to be considered as a greener option than flying and we think this should be offered as an option.

4.Finally, how would you rate your holiday overall?
Very very good - the local operators Memphis Tours were truly excellent. All our arrangements worked smoothly and our tour leader Mohsen was great - nothing was too much trouble and he made sure everything we wanted to do was arranged calmly and efficiently - an ideal tour leader. We hope he goes far in his career! All the local guides were very knowledgeable with adequate English; however, occasionally one sensed one or two of them were rather bored with the job and weren't really enjoying it much. The ones we most appreciated were the cheerful enthusiastic guides who communicated their love of the history and architecture etc as well as their knowledge. Of course as all the guides in Egypt are freelance and are not employed - their livelihood is precarious and it would help if they had more security.....
Some wonderful memories, I would not hesitate to recommend it to a friend.
2008-10-30
United Kingdom
1. The tour guide and drivers, namely Ahmed, Mar & Iman were all good people from heart. They knew their stuff and explained things as required. They have left a personal touch.

2. Facilities were OK , but could have been better. Perhaps a good tent+sleeping bags at White Desert camp site would have been appreciated.

3. Food and restaurants that were arranged were excellent!

4.Overall, a good trip
2008-10-31
United Kingdom
Dear Dina

Just want to thank you all for providing us with a lovely holiday in Cairo and Alexandria. We arrived back safely today in the UK, with many good memories of our time in Egypt.
We were very impressed with the work of Hassan and Islaam and their colleagues, who could not have done more to make our stay a pleasurable one.

Yours sincerely

Alexandra Thompson
2008-11-28
United Kingdom
Dear Dina,

I just wanted to write to thank you and your staff for arranging such an exciting and informative trip to some of Egypt's Christian sites. Nabil is one of the best guides I have ever known, very cultured, very knowledgeable and very sympathetic to all I wanted. I have learnt so much from him! Shilby (as I learnt to call him) is a great guy. He has a big job to do and he is managing very well. He was fun to be with and I liked him very much. Give him all the encouragement you can and he will gain confidence and be a great success.

The Pyramisa Hotel was fine, more or less what I expected, but do try to get your guests accommodated on the upper floors. I was on the first floor, just above the function room. There were noisy wedding parties and one night 200 belly-dancers!!

With many thanks and best wishes, Ann
2008-11-17
United States
Thankfully, our trip had very definitive highlights. The best part of our trip, without a doubt, was Jordan. Petra Nights tours was, from the beginning, a highly organized and professional agency. All the logistical plans were well laid out with start times ranging from 7 a.m. to 9 a.m. We had the same driver the whole trip.

A gentleman named Hussein Almuti who was courteous, helpful, professional and spoke perfect English. We had plenty of opportunity to rest in Jordan as we explored the magnificent sites.

I would also like to commend Islam, our Aswan and Luxor guide for his good work and Mohamed Mokhtar for working furiously to find us flights to and from Jordan and for working hard to make our stay agreeable.
2009-01-18
Brazil
Dear Hala, Now we are back home. The trip was really good. I and the girls enjoyed Egypt a lot. We loved ever place we were. It´s amazing! Memphis tours really have a good structure and a good time to help and lead us to every place. Congratulations. In general the trip was really good and we enjoyed a lot. I´d like to tell you thar two of your employees are really outstanding – Ahmed (Ota) and Mahmoud (our driver). Congratulations! And, again, thank you very much for everything. Best regards, Celia
2008-12-11
United Kingdom
Hello Mohamed,

It was a pleasure to meet you during our very memorable tour to Egypt. Many thanks for taking such good care of us.
Please can you ensure Osama receives the message below:

Dear Osama,
We were so pleased to have you as our driver during our recent visit. You are without doubt the best!
Thank you so much for looking after us so well & we hope we will have the pleasure of meeting you again.
We hope you have managed to spend some time with your family as we know you worked through the Eid festival.
Our very best regards,
Stephen & Helen Fairs-Hall
2009-01-13
Norway
Hello again,
Just wanting to thank you for the trip to Luxor, which was very interesting. Our guide, Jasmin, is a very nice girl and we enjoyed spending time with her. We are definitely visiting your country again as a week is really too short time.
Best Wishes
Pirjo Laakso
2009-01-15
United States
Thank you so much, Really enjoyed and, fully appreciated the tour, and tour lady was great. Driver was great. I tipped both with my appreciation, job well done. Thank you, and will recommend your tour service to anyone I talk to.
Thank you great time,
Tom Crouch
2009-01-26
Australia
Hi Walid,
We have just got back to Australia and wanted to thank you, Dina and the whole Memphis Tours team for organising such a great trip to Egypt and Jordan.
You and your team looked after my daughter and I so well and helped us feel safe and comfortable during our trip. We had such a fantastic time and enjoyed the experience so much that my whole family now plans to visit Egypt in the future.
Thank you Walid and Memphis Tours for being so friendly, professional and caring throughout our entire trip - we hope to travel with you again on our next trip to Egypt.
شكرا
Best wishes
Doug & Lowana Thomas
2009-02-26
France
Dear Ahmed,
Now that we are back to normal life, I would like to thank you for EVERYTHING you did for our wonderful trip to Egypt. We were very very happy with our trip, yesterday I spent my whole day telling everyone the wonderful time we had and the agency's professionalism. They were all very very interested I am as i said sending out emails informing them that if they need information or whoever is going to Egypt I will give them your email address and of course as soon as I have developed all my pictures i will show them the marvelous things that Egypt can offer you.
I am just attaching the first page of a magazine (not the most important) but is the one you get as soon as you go into the metro and i was so sos so sad to see how can publicity destroy something so beautiful. I know this because my country Colombia has suffered from the publicity that only ruins people's ambition to travel. We hope to got that it will not in detriment to Egypt's tourism.
Thank you so much again and we will keep in touch. I will be going to the south of France tomorrow and will not be back at work but on Monday. Thank you again and it was really lovely to have had the opportunity to have met you personally. I will complete the paper which we received from Mohamed and will send it directly to the agency.
Best regards and have a lovely weekend.
2009-02-07
India
Hello Dina,
We arrived home a week ago and have been very busy, but I thought you might like an update of how our trip with Memphis Tours went. We had a great day, the pyramids and sphinx were out of this world and we just loved the Museum. However, perhaps you might be interested to know that our guide had his own agenda. He introduced us to 2 other destinations during the day, one to a perfume house and the other to a papyrus shop. Whilst these were a bit interesting, they did take up time we could have spent at the museum or the pyramids and he was so very obviously taking a cut of any proceeds and neither place added anything to our trip, in fact it meant we spent more time in the Cairo traffic. We did enjoy our day and should we travel to Egypt again would definately consider using Memphis Tours, I would like some assurance that we wouldn't be subject to extras we neither want nor require.
kind regards,
Gay Howes
2009-03-02
India
Dear AZIZ ,
We are very happy regarding your tour program. We went to Europe tour in 2005 through SOTC, definitely we can rate Memphis tours as best, as it has given best services to us.
We enjoyed a Lot, Especially care taken by your tour coordinators Mr. Mohamed Mansour, Mr. Magdis( Luxor coordinator )and Aswan tour coordinator.
We cannot rate who is the best but all are best coordinators and gave us excellent cooperation and support to complete our tour. One of the guides Mr.Nube ( Aswan tour guide) was very good as he explained each and every point in Aswan with clear understandable English to each one of us . And second guide is Mr. Nabeil( Cairo tour guide ). Luxor tour guide was ok but his English is not much understandable.
In future We will recommend our friends to your Memphis tours.
2009-03-04
United States
Dear Radwa,
I had a fabulous time in Egypt. I enjoyed every day and all the places that I visited in Egypt. It was awesome to see the Pyramids and go inside and visit the ancient temples and tombs. It was fascinating to find out making mummies, the stories about Gods and Goddesses of ancient Egypt. Our guides were very good. They gave me answers to all the questions that I had and very accommodative.
Only thing was that I wish that our Nile cruise boat was better.
The crew were very nice, but the food was average and the room was O.K.
Even though we upgraded out room to the suite with a balcony, we could not really enjoy the view. Because the few boats were docked together, so our view from the balcony was the room of the next boat and smelled fume.
Also I would have preferred more upscale dinner cruise on Nile at the last night of our trip.
But over all, I am very happy about the trip and I appreciate that you and your staff worked hard to try to meet our needs.
I would like to thank our tour leader, Mohsen for his help, too.
All the best,
Kei Benoit
2009-03-07
United States
Dear Rehab,
We are back home now and have settled into our regular routines working and going to school. We have finally overcome our jetlag and have returned to "normal".
I wanted to touch base with you one more time to thank you again for the wonderful experience that you gave us on our visit to Egypt. The depth of your knowledge enhanced our learning experience but your cheerful personality and willingness to adapt to our requests made you the perfect Egyptian guide. The girls and I were fascinated with your very honest descriptions of Muslim culture and your explanation of the basics of the Muslim religion. All of us were amazed by the fact that you seemed to have the answers to every question that we had, regardless of the area, period in history, or subject. And, on top of being able to see the monumental structures in and around Cairo, how cool was it to run into Zahi Hawass in the Cairo Museum?!
Unbelievable!...Without you, I know that our trip would not have been nearly as fun or as interesting.
We absolutely loved your country...It is a mystical place that everyone should visit at least once in their lifetime. We could tell that you were proud to show it off to us and we would be honored to do the same for you one day if you ever want to make a trip to the U.S.. We live in a part of the country that is the complete opposite of Cairo. Our landscape has green hills, trees, and mountains. There is an abundance of rivers, lakes and streams. Our "downtown" area is fairly small and our house is outside of the city in the woods. Unfortunately, we don't have incredible ancient structures to show off but we have lots of other things to see and do!
Thank you again for making our trip to Egypt the "trip of a lifetime".
All the best,
Lynn Ashton

"Lynn's comment visiting Egypt in the 7th of March,2009":
To Rehab,
Thank you for a wonderful tour of Egypt! You have been the perfect guide. You are so knowledgeable about all of the sites and all of the history, our first day with you we knew that you were perfect for us.
The tour of the pyramids at Giza was really impressive and your recommendations of things to see and do were the best. We loved the camel ride and you gave us the perfect amount of free time. The then part of the day at Memphis and Saqqara was so informative, we learned so much from you. We were lucky to have you to tell us all of the history and to tell us what things we didn't need to bother with!
Today our tour of the museum and churches/mosques was equally as good. We were happy to see your smiling face again this morning and we had looked forward to your being the one to give us the tour of the museum. We knew we would get a morning of information a as good as watching the discovery channel!
You are so knowledgeable; you could answer all of our questions and have such a good way of making everything interesting. You are honest with your answers and you take much time to make sure that we all understand. You were pleased to tell us all about your culture and your country. By the time we are leaving today we feel like you are our good friend. We would love for you to come to Chattanooga, Tennessee to visit us in our home anytime!
Rehab, we could not have asked for a better guide. You have helped to make our trip to Cairo fabulous. You are the perfect happy personality to be a tour leader and will recommend you to all of our friends!
2009-03-07
United States
Ahmed Hasan,
Just a note to let you know that my family had the most memorable vacation of their life. Thanks to your people, Hasan, Hasan (the driver) and Rehab. Memphis Tours is truely a tour company that can be trusted to exceed the expections of the client.
Thank you so much,
Joe Ashton
2009-03-13
India
Memphis Tours Egypt is excellent. We had a memorable vacation. Staff was courteous. Cairo map with hotel & all attractions marked on map can be provided to us. Website is excellent and there is a great accuracy of the information. Accommodation was outstanding and transportation was excellent.
2009-02-21
United Kingdom
Service has been excellent, from initial response by e-mail, to our header Ahmed in the field.
Suggested itinerary was further enhanced, with a few added extras based on the super knowledge of our guides. All guides have been very friendly & good humored.
Ahmed & Sharbini have provided the best lunches we've had.
Mohamed & Ahmed made a great team & camping under the stars of the White Desert was amazing.
You could provide a good map of the route taken, with approx distance & major sights highlighted.
I would recommend Memphis Tours to anyone thinking of planning a trip to Egypt.
2009-03-14
United Kingdom
Memphis Tours Egypt is friendly, helpful, flexible, knowledgeable and energetic. Good map of route would be nice. Additional information packs for places visited.
21 Feb 2009


Paul's comment in the 14th of March after going back to England:
Hi Ahmed,
Hope you're well - and thanks again for showing us all the interesting bits of the desert we never would have seen without you!
I've been back in England for a week but went straight back to work so haven't managed to unpack or recover yet :)
Arriving back to the rain and cold was a bit of a shock to the system!
I've starting trawling through my hundreds of photos but it's going to take me a few weeks to weed out the good ones, I'll send you the best ones when I'm done.
A friend from work (a mad Polish lady called Magda :) has just gone to Egypt for ten days but she hadn't planned any trips, so I recommended you and gave her your Memphis Tours email, you might get an email from her...
Hope you're keeping busy,
Paul
2009-03-16
United Kingdom
Hi Fatma,
I'm just writing to say a big Thank You for all your hard work, My Holiday was wonderful, both Guides were excellent, and I felt like a VIP. Both Hotel in Giza and Nile Boat Farida were exceptional. My last day 15th March was my Birthday, and I caught up with friends, who gave me a fantastic time !!
Very Best Wishes
Susan
2009-03-24
Spain
Dear all,
I would like just to let you the excellent job done by Iman Mohamed regarding the organization of a cruise by the Nile River for 4 people coming from Spain.
In every moment I have received quick answers with detailed information and everything has been solved perfectly.
Thank you all and congratulations to Iman
Best Regards
María Carrillo
2009-03-27
Australia
Hi Ahmed,
Firstly thank you very much for organising an excellent tour. My husband and I give you and your company excellent ratings for website, accuracy, response, airport representatives (Mario), punctuality, language fluency, transportation, drivers, accommodation and the 2 egyptologists that we had. The cruise boat was also excellent. We have other friends who are interested in Egypt and I would recommend your company to them. I found you through www.responsibletravel.com which is an excellent website when researching holidays.
I only have one complaint. The Egyptologist that we had from Aswan to Luxor was very good indeed. However he left us no choice with the tipping. I know the tipping is optional and only if the service was good. We don’t mind tipping, but to be told to tip was unsatisfactory.
So thanks again for a wonderful holiday.
Vanessa and Jason
2009-04-11
United States
Ahmed,
We are back home now and I wanted to send you an e-mail to thank you for such a wonderful experience while we were in Egypt. Mohamed was very knowledgable with his history of Egypt, you set up a great itinery for us and were flexible with what we were going to see, your driver made us feel completely comfortable on the roads and your security was amazing. He never was far away from us and we could see that he was always counting heads. This comes not only from me but the entire party of us. They were all very impressed with the tour and would not hesitate to use Memphis again and would recommend you to all of their friends, specifically your crew.
Again, thank you for all of your time and effort to make our stay one that will be remembered always.
Bethel Sage
2009-04-20
United Kingdom
Hello Yosri Just wanted to say a huge thank you for such a brilliant trip with your company from Hurghada to Cairo and Luxor. Everything went perfectly and was an absolute joy for us all - better than we could ever have imagined. Both guides were superb and the accommodation in Luxor great and we will without any hesitation recommend Memphis Tours to friends and family. We hope one day to return an maybe try a Nile cruise - so of course we will be in touch with you again in the future. Thank you again from a very happy Kennedy family!! Mrs Lynne Kennedy
2009-04-24
United Kingdom
"We bought a package of tours from Memphis, including transfers, and wondered if we had done the right thing. We needn't have worried, Memphis tours were professional, efficient and extremely informative. Our friendly, English speaking guides Mustafa and Mohsen guided us expertly around all the major attractions and enhanced our experience of Cairo and all its mysteries. Our final tour was quad biking in the Sahara, behind the pyramids while the sun set. It was amazing and extremely good value. Thanks for a wonderful trip" Thanks Mitchell
2009-04-26
France
Bonjour je suis désolé de ne pas avoir pu vous répondre pour le musée mais nous nous trouvions sur le bateau sans moyen rapide de vous répondre. Avant tout merci pour vos services et votre compétence qui nous a permis vraiment d'apprécier nos excursions et votre beau pays. Je voudrais vraiment remercier Mohamed Hassan pour son professionnalisme, sa gentillesse , et sa joie de vivre communicative. Un gros merci pour notre guide d'alexandrie Mogha qui nous a fait passer son amour pour Alexandrie et son pays ainsi qu une journée inoubliable dans alexandrie. En attendant de pouvoir revenir dans votre pays peut-être grâce à votre agence merci pour tout et sincères salutations. Julien et Severine Marconnet
2009-04-15
United States
This is a letter of appreciation. On April 4th my wife and I arrived in Alexandria aboard the cruise ship Costa Europa. When we booked the cruise, some two months prior to actually sailing, we had also booked a pyramid tour with your firm at the same time. However, we mistakenly thought Memphis Tours Company was associated with Costa Cruises, so we failed to bring aboard any paperwork regarding our pyramid tour. When we discovered the ship personnel had no knowledge or record of our planned - and paid for - tour - we became concerned, not knowing how - or who - to contact to make sure we received the tour we had paid for.
I cannot tell you how pleased and relieved we were to see your employee, Mohamed Mokhtar, standing patiently at the foot of our off ramp, displaying a sign with my wife's name on it. But that was only the beginning of our wonderful experience. Osama, our driver, showed extraordinary skill in driving under conditions that even New Yorkers can't envision! Yet we felt safe at all times.
And Maha. What a delightful, knowledgeable young lady she is! She showed patience and graciousness as we progressed through your shrines. Her speaking voice - and command of English - was heard and understood perfectly, even in noisy backgrounds.
In short, I want to thank Mohamed, Osama and Maha for their contributions to our memorable day - and to your company for the caring and pampering of your visitors and guests.
To anyone visiting Egypt, touring with Memphis Tours Company will turn their visit from merely okay into something spectacular!
Thank You,
B. K. (Rob) & Alisa Robinson Anchorage, Alaska
Hi Osama,
I must tell you, I was a professional truck driver for many years here in Alaska. I hauled heavy equipment up and down the Alaska Pipeline; delivered fuel to places where a tractor had tow me in-and out. I have driven in snow, ice and steep mountains pulling loads as wide as 14 feet and as long as 70 feet... but in spite of all my experience I would Not drive in Egypt! To have a car come hurtling towards you on the wrong side of the road- nosing into an unbroken stream of traffic at roundabouts- or blending into five lines of traffic where there are only three painted lanes on the road.. I'm too old to learn that!
But you not only handled all that- you managed to do it while we felt safe! No small achievement as my wife is a very nervous car passenger.
Anyway-enclosed is a gratuity that more accurately conveys our appreciation. Also a few photos for your scrapbook.
We wish you continued success in all you do and wherever you go.
Thank you,
B. K. (Rob) & Alisa Robinson
2009-04-26
Costa Rica
Dear Mr. Amer We are back in Costa Rica after a beautiful, and enriching trip to Egypt and Jordan. The tour was just wonderful and everything went as planned. The agents, guides, and drivers were all very good and very nice persons. So we want to thank you again for making the trip such a success we can recommend Memphis Tours anytime. Best regards, Damaris Jimenez
2009-04-28
United Kingdom
Hi Yosri, I am just writing to you to let you know what a fantastic time myself and my girlfriend had on your tour. It was very well organised and the tour guides were friendly and informative. The help I had to get some medicine when I had a tummy bug was amazing and the hotel in Giza was awesome. We will be back again in the future to book another trip with you. Many thanks Lee & Abby
2009-05-06
United States
Hi Ahmed- We had a fabulous time with all of the folks you arranged to guide us around your beautiful country. I have email addresses for each guide and will send each another recommendation. We arrived home last evening, so give me a day or 2 to get organized. I will be happy to send some photos. I used google to find you initially then went to a couple of independent sites to see independent ratings and reviews (which were all good). I will be going to those sites as well now that we are home to add my favorable review. I can’t thank you enough for arranging such a fantastic adventure. Mohammed was wonderful at adjusting things so that we could experience a little of “non tourist” Egypt as well as the famous sites. Yes, I will recommend you to all my friends. Pat Lines
2009-04-30
United States
Memphis Tours,
You provided more than we expected. Many thanks to you and especially Ahmed Fayez for helping me to arrange our tour of Alexandria and Cairo before we arrived.
After our arrival, Mohammed was right on time to meet our ship and get us started on our wonderful adventure.
Our driver Sayed and Hany our guide in Alexandria were great. Our guide Mustafa was excellent and very well informed about ancient Egypt and also the country today.
You all made us feel so welcome, we will miss our new Egyptian friends.

Memphis Tours,
This is to say our driver, Sayed, is the best.
He is always on time and so cheerful and nice.
Most importantly he drove us safely through Alexandria and Cairo. We felt comfortable and safe with him.
Thank you for having him as our driver,
sincerely,
Patricia Liues
2009-05-07
United States
Lots to tell you about Memphis Tours; very good score with one exception which can be easily fixed.
Will probably give you the recap when we see you because Diana may not be pumping out too many more e-mails. We are sort of winding down and are really thankful that we did not sign up for any of the Cairo tours which all leave at 4:30 AM.
(I will let you know what the one exception is when I find out but it sounds very minor)
2009-05-07
United States
We loved our stay at the Winter Palace. Yousri was an earnest and helpful young man who accompanied us the whole time. A surprise from Memphis was a silver cartouche for me but which, much to Yousri's embarrassment, spelled out "Mr. Karl". They presented me with another one the next day which spelled out "Diana". They're very nice. Another amazing thing about the Winter Palace was the food, absolutely delicious.
For my birthday dinner I had roast lamb, rare. It not only was rare but succulent and tender. Karl's fish wasn't quite as good but certainly was beautifully presented. The next morning his coffee was cafe presse and much better than my cappuccino and his pancakes were even better than the Swedish pancakes in the ship's Grand Dining Room!
2009-05-12
United Kingdom
We have thoroughly enjoyed our day with Memphis Tours.
From the first contact through e-mail to our greeting on the dock at Safaga, we have been impressed by the organization and details of the trip.
Our representative Hamdy has been very welcoming and has made us feel relaxed about our tour. He and the driver have given us their attention and we thank them for their efforts.
The whole experience has been very positive. Our Egyptologist, John, was excellent, giving us just the right amount of information at each stop, in very clear English, and he impressed us with his use of English and his vocabulary.
We enjoyed the itinerary and were delighted by river crossing after lunch.
A most pleasant day, which suited us very well, and good value for money.

Andrew & Erica Johnstone
2009-03-06
Spain
Hola amigo! ¿que tal estas? Nosotros nos lo pasamos muy bien en Egipto, a mi me faltó ver a mujeres guapas pero esas ya las llevaba yo en el autobus, no?
La excursion que sin duda alguna más nos gustó fue la que hicimos a Giza. Una pena no haber podido ver el mercado pero eso lo reservo para una próxima vez.
De todas las que iban el autobus, cual fue la chica que te gustó más?
Mandaré tus saludos y el beso se lo daré en persona a Beatriz, jeje.
Saludos desde España y mucha suerte!
Jorge H.
2009-05-13
Spain
Dear Miss Iman,
Thank you for all your patience with my delayed answers, etc. Our tour would never have been so good with out your help and knowledge.
All our tour guides were great. Both their knowledge and friendliness made the tour unforgettable for me. As we say in Spanish, they were, "the cherry on the top of the cake" and how Mohsen managed to be everywhere at once when we were in Cairo, I don´t know.
In other words, if anybody asks about going to Egypt, Menphis Tours will be my recommendation.
My only wish is that I had enough money to do it all again!!!!!
Thanks so much and best regards to everyone at Memphis,
Vivian Perry
2009-05-26
United States
Dear Hamdy,
Thanks for your inquiry. We were very pleased with our tour. The pieces all fit together very well, we saw everything that had been agreed on, and received a great deal of individual attention - much more than we noticed for other tour groups. The accommodations and transportation were always very comfortable and the tour guides eager and well informed. I will certainly recommend your tours to others.
I think, though, that we, and especially me were a bit of a challenge to the tour guides. We both have a great and somewhat specialized interest in the art. Partly this is for professional reasons (I write about art), and partly we just have always loved art. This meant often me in particular wanting to spend time quietly looking at things rather than have them explained to me. The guides at first found this different from what they were used to, but as the tour progressed they began more and more to make initial comments and then leave us to explore on our own, or ask questions, which I liked very much. I am sure many tourists prefer the running explanations, but perhaps there will also be others like us who prefer more silent time.
We also found as we were traveling that we preferred to avoid some of the usual tour destinations, substituting instead further opportunities to look at art in places less frequently visited. I traveled with several guide books that were very helpful. The tour usually accommodated these wishes, though I realize sometimes it was difficult. We are very grateful for these modifications. They included some of the most memorable experiences. Here again, others with a special interest in art might profit from seeing these things. We are very grateful that our visit to the tombs in Saccara was on the agenda, that we visited the Artisan tombs in Luxor, had ample time for the Nubian Museum, and that we had ample time for the two special museums at the Alexandria Library.
Thank you and Memphis tours for a great experience.

Best,
Martin F. Gardiner, Ph.D.
2009-05-31
United States
Dear Mansour,
Yes, we all arrived back home safely. It was a very long flight (14 hours), but we were able to sleep some of the time.
We all had a wonderful time in Egypt, and your company (Memphis Tours) did a great job in providing us with quality meals, accommodations, and tour guides. As I told you on our last night in Cairo, your company was the best I have ever used in bringing American groups to Egypt. I hope to use Memphis Tours again when I bring another group to Egypt.
I plan to get our group together and have a reunion party at my home, so we will be sending you some photos of our trip....especially photos that include you with our crazy group.
Thanks again, my friend, for being so kind and giving our American visitors a great example of Egyptian hospitality.

Best wishes,
Dr. Bob
2009-06-04
United Kingdom
I was thinking of emailing you today to say thank you for organising the tour which went so well. Everyone was extremely helpful and everything went according to plan - we both enjoyed it very much. When we found we did not want to go to Abu Simbel - because it was one-tour-too-far with a nine year old, another option was worked out for us in Aswan- Mahmoud Nubi was a wonderful guide, a real character and very knowledgable. Being able to check into hotels early was a real bonus because finding yourself fresh off an overnight train - with 6 hours to hang around to book into your hotel would have been despiriting. I was pleased to be able to renegtite start times so that we could enjoy a relax in the hotel at the pool too- those considerations are important especially when the hotles have been chosen for those facilities - there has to be time to enjoy them. I will return to Egypt and recommend your service to friends and family take care and thank everyone for their professional and friendly service Julie
2009-04-02
United States
I am writing in reference to the service that was bestowed upon Dr. Barry & myself given by Mr. Hamdy (tour leader)..
This young gentleman took care, well and truly above his normal duties and professionally represented Memphis Tours. He was compassionate,honest, caring person. Without his dedicated service, and patience, and in my handicapped position, I truly believe that I wouldn't have been able to fulfill my life long dream to visit your most hospitable land of pharaohs.
He is a very special human being that should be highly valued and acknowledged in your organization. We wish him all the very best in his chosen career.
2009-06-09
Greece
Hello there...
I had a great time in Cairo, specially because of the nice guide and driver I got. they were professional and kind. I Felt I was in great company.
I will recommend this service to people coming to Egypt and will contact you when I get back. Tks again,
Ana
2009-06-18
United States
Our two day overnight Egypt tour with Memphis Tours was outstanding! It has been a highlight of our trip so for, ( quite a feat considering we've been in Rome and Pompeii)!! Our expert guides, Mahmoud, and Mohammed spoke English beautifully and offered extensive historical information, as well as a warm and personal glimpse of modern Egyptian life. Somehow, our driver, Mamdouh got us safely to each destination - quite something save Cairo traffic! Thanks to our wonderful staff we have fantastic memories to last us a lifetime.
2009-06-29
United States
Hi Hamdy,
I hope you are doing well. I'm sorry for my delay in getting back to you; but I wanted to respond to your request for detailed comments about the tour. I also cc'd Stefan in case he has anything to add.

Overall, I really enjoyed the trip to Egypt. I am an avid traveler and have visited 51 countries now; and Egypt is definitely one of the top 5 countries I have traveled to. I will definitely recommend it. And I certainly want to return to see more!

Specific feedback:
Mahmoud was an excellent guide. He was always on time, very knowledgeable, very professional, friendly and speaks English very well. We were on a cultural tour, and he was knowledgeable enough to meet those expectations. I would highly recommend him.

Likewise, the drivers were all very good -- they kept clean vans, drove safely and were always on time. And the vans were comfortable and nicely air-conditioned. However, no one ever provided any water or soft drinks in the vans as was indicated on the itinerary, even after I let you know this.

The Memphis representatives were good -- well dressed, professional and punctual.

About the tours:
The Islamic Cairo tour was excellent! Very thorough and interesting. I really liked it and will definitely recommend it to others. I had lunch that day at Abu Tareq and I very much enjoyed having a typical meal among Egyptians. I will suggest that restaurant to others.

It seemed like a long drive to Alexandria for a day tour. If I did the trip again, I would want it to be for two days (maybe combined with another site such as Rashid or Wadi Natrum) or not go at all. The sites in Alex did not strike me as remarkable enough to warrant such a long day trip.

We were disappointed that the Abu Simbel trip was not fully planned, and the last-minute, haphazard solution was not good. It is such an impressive site that we needed a private guide.

The Wadi Natrun tour was fascinating! It was a very different experience from everything else we saw and did in Egypt. I am very happy you were able to arrange that for us on the last day. I would definitely do it again.

The tour to Giza, Memphis and Saqqara was great. The restaurant at which we ate lunch that day (Egyptian restaurant right next to Saqqara) was very good.

The tour of the Citadel, Old Cairo and the Egyptian Museum was good but it felt rushed to be all in one day. I wish we could have spent more time in Old Cairo and at the museum. Since we were looking for a cultural tour, we were really interested in such sites and could have spent much more time exploring. For me, Old Cairo is one of the most interesting places on the trip -- where else in the world can you find a mosque, church and synagogue right next to each other!? That's really special and remarkable. We had lunch that day at the Hard Rock which was only okay. Again, since we were on a cultural tour, I would have preferred a dining experience more authentically Egyptian.

The Movenpick cruise was acceptable. The rooms were very nice and the food was excellent; but I am not sure I will recommend it to others for two main reasons: the tours were too crowded and the itinerary was unreliable. Since my goal was to have a private, cultural tour of Egypt, the Movenpick just didn't fully meet my needs.

Crowded tours:
The guide was absolutely EXCELLENT. He was one of the best guides I have ever had because he can clearly and enthusiastically explain details about everything we saw. But we were in a group of about 30 people on a large coach, which made it difficult to hear him and ask questions, etc. I was very pleased with the private tours you arranged for us elsewhere and wish the tours in Aswan and Luxor had also been private.

Itinerary: The cruise ended up leaving half a day later from Aswan from the itinerary you provided, and then arrived in Luxor half a day later. As a result, we had more time in Aswan than we wanted and less time in Luxor to visit some of the sites was wanted to see. If I could plan the trip again, I would have made sure we had more time in Luxor and less in Aswan.

Hotels:
--Obviously we didn't stay at the St. Joseph so I cannot comment. But I'm surprised they refused the cancellation on the spot. I will not recommend the hotel to other travelers because of this.

The President Hotel in Cairo was good -- I was very happy with the friendly service, location and restaurant. I know we really wanted to stay at the Longchamps instead; but in the end, the President met all of our needs. I will recommend it to others.

The Basma hotel in Aswan was wonderful! I really like it -- nice rooms, great views, friendly staff and excellent restaurant. I would certainly go back to it.

I hope you find this information helpful Hamdy. Let me know if you have any follow-up questions.

Bryce
2009-07-02
United States
Hello Ahmed, I thought I’d send my comments to you. 1. Memphis tours (in particular, you) were very helping in planning, arranging, and organizing our trip to Egypt. Although we were on a tight time line (12 days), you managed to fit in everything that we wanted to do. Plus you were very helpful in offering suggestions of additional things that we should see/do. Particularly, I was a bit apprehensive about the Nile Cruise at first. I didn’t think that that was something that I wanted to do… but you insisted that it was top-of-the-line and a great way to see the temples along the Nile. In retrospect, I’m very glad that I followed your advice and booking that portion of our trip. The cruise was absolutely fantastic. This was my wife’s favorite part! 2. The Bedouin overnight portion of our trip was my favorite. The food that I ate that night was better than any I have ever had! The only suggestion I would make is skip the black dessert after breakfast and head back to Cairo first thing in the morning. The black dessert was nice… at that point I was just ready for a shower! Haha. 3. The trip to Alexandria was fun, but definitely not worth the money. For $130/person we went to Alexandria for the day, saw some sights, had lunch, and came back. In retrospect, I wish I would’ve spent the night there and made it a two day event… that would’ve allowed me to see more and I would’ve felt like it was worth the money. Our tour guide in Alexandria was not very good. He didn’t introduce himself until midway through the tour. He also kept talking on his cellphone while we were with him. At one point, we waited 10 minutes while he finished up his phone call. He was very unprofessional. Also, he really didn’t explain much of the history. I still don’t know the significance of Pompey’s Pillar or the Library at Alexandria. 4. The tour guide (Mr. Ashrof) who took us to the Egyptian Museum, the Citadel, and the Pyramids was absolutely great! He was a very captivating story teller… I would absolutely recommend him to anyone. All in all, I think my experience with Memphis was favorable, and I would absolutely recommend this travel agency to anyone. Ahmed is a top of the line professional who will help you plan the trip of a lifetime! Thanks for all you did for us! Jeremy & Danielle Blaney
2009-07-04
United States
Our package was a two day overnight private guided tour that included our own private driver and guide. Our guide was excellent. He was extremely knowledgeable and enjoyed his work. The sites we visited were exactly what we wanted to see. I wish we had more time than 2 days, but we were on a cruise so we were limited in time. The price was about half of what the cruise line wanted to charge, except this was private! We heard the other passengers had an OK time, but were at the mercy of slower passengers, and did not get to see everything we did. Plus, our tour guide allowed us to skip things we did not want to do. Our guide was also VERY GOOD AT KEEPING THE STREET VENDERS AWAY! We were not mobbed like the passengers in the big groups. Over all, Memphis Tours was perfect and exactly what we wanted. I would definitely use them again. I know I sound like a commercial but the tour was that good. If anyone has any questions about the tour, they can e-mail me directly, I don't mind. Mr. Fayez, thank you for a great tour. Joe and Kelli Newsome
2009-07-06
United Kingdom
Hi Guys, Just want to say what a fantastic team you all are. We had such a lovely time with you all . It was great to have our own car so we could come and go as we pleased... The Sheriton Hotel was just superb, top floor, opened the doors and looked straight down the Nile for miles and the view of Cairo at night is really something else.. Our egyptologist was just lovely and very well informed he also took us to places that were a real surprise we especially liked the al fresco lunch at the restaurant (down the lane where the carpets are made, which we also visited) I cannot remember the name of the place, but it was so different. You held our hands all the way and we cannot thank you enough. We have already spoken to the girls at the travel agency opposite where I work and they are going to come on your tours rather that throught the company where they work so they have the same freedom of choice that we had. Thank you, Lesley & Tom Special thanks to Hamdi for the return of Johns sunglasses (We will be in touch with him soon)
2009-07-05
Netherlands
Dear Marwa, Back now in the Netherlands we realize that we have had a marvelous stay in Egypt. The country has left an overwelming impression on as which was greatly due to the friendly and professional way you and your people have guided us during our tour to Cairo and Luxor and then back to Hurghada. We have greatly appreciated the personal and skilled care with which we were treated by your staff and also by the high standard of transport throughout the tour. This all has added an extra dimension to our Egypt trip which will therefore always stay in our memory. Whenever possible we shall with pleasure recommend Memphis Tours to other people planning a trip to Egypt. Thank you very much again and best regards to your brother in Hurghada who learned us the taste of the sugarcane! Yours sincerely, Mary de Vries Gaby Rozendal
2009-07-03
United States
Dear Fatma, The trip was incredible! Sayed was a very kind, experienced driver. He took us directly to all our destinations, along with our guide Islam. Islam is a very educated Egyptologist and I learned more than I could imagine in one day. Islam was also professional, helpful, and friendly. My brother also enjoyed the adventure as well. We have already recommended Memphis Tours to our friends and will look to book a trip again through your company on our next vacation to Egypt! Also, thank YOU Fatma for being very helpful in booking our tour. Thank you, nancy tomaino
2009-07-04
Malta
Dear Fatma,
I wish to thank you on behalf of my family for an excellent service which made our holiday in Hurghada and Cairo a very memorable one. We had a bad start because the taxi broke down close to Cairo Airport but it was sorted and were back on the road within an hour. The drivers drove very carefully and all the representatives were cordial and very helpful. Please say hello to Zee on our behalf. We would definitely recommend you and your colleagues to those who want to travel to Hurghada and Cairo.
Regards,
Roberta
2009-07-06
United States
Dear Mohsen,
Thank you for being such a wonderful guide. You represent Egyptians so well & I really admire how you are able to stay so happy and cheerful even after working so hard. I hope to see you again soon.
Ratia
2009-07-08
United States
Dear Marwa,
I just wanted to thank you for the wonderful trip we had in Egypt and Jordan. My Family all enjoyed your country very much and we are having a great time telling everyone about our adventure. Both Eslam and Hamdy did a great job leading our tour. Eslam really went above and beyond by running all over Cairo in order to track down the charger for my power wheelchair. I greatly appreciated his work in taking care of this so I could have my mobility back. We also really appreciated him lining up dinner for us at our Taba Heights hotel when it was not easily accessible for us to find a place to eat outside the hotel. In addition, the coordination he did to line up the accessible van in Israel in transferring us to Jordan worked out really well.

We greatly appreciated all his hard work. His coordination and efforts made our trip go very smooth. Hamdy also had the big job of pushing me around all over Luxor and Aswan which my children appreciated. I think my children really liked having young guides as they could relate much better to them and enjoyed their company. They learned quite a bit about your culture and were introduced to many new things. Overall, we had a wonderful time and I thank you for all your help in coordinating this trip with me.

On another note, is it possible for you to send me an invoice showing the total cost we paid to you? Unfortunately, I had a heart attack on June 21st while we were in Israel. So, I am in the process of filling out trip interruption insurance forms for the Israel portion of the trip. The insurance documents require us to submit supporting documents for the cost of the entire trip, which would include Egypt and Jordan. We will only be putting in a claim to get a some money back for the Israel portion as I was in the hospital until the 28th - the day we were scheduled to come home. I appreciate your help in getting this information.

Thanks again for the amazing trip.
Sincerely,
Ward
2009-08-27
United States
Want to say a big thanks for our day in Cairo on August 27. He was a wonderful guide with tons of information. We appreciate him so much and we will definitely recommend Memphis Tour and Ashhraf. Thank you, thank you.
David and Theresa Bard
2009-09-01
United States
Dear Mohamed,
Although I did not get to meet you personally, I wanted to take this opportunity to thank you for putting together a wonderful tour of Egypt with my daughter Amie.
Your staff and tour guides were charming, humorous, most helpful and generous with their knowledge of your country, customs and history.
I particularly want to commend Chico and Nabil who met with us in Cairo and went above and beyond any expectations of a professional tour guide and driver.
Your gentlemen that met us in Luxor were also quite helpful.
The hotel was wonderful, the train to Aswan was unique, the Nile Cruise was fantastic and I truly appreciate the time and attention Memphis Tours expended in helping Amie plan this trip for me.
I have always been fascinated with Egyptian History and the country is beautiful, the people welcoming, and the sites breath-taking..
Thank you again for making this trip one the most fantastic experiences I could ever dream of with memories I will cherish for years to come.
Cherri Woeber
2009-08-28
United Kingdom
Hi,
I just wanted to drop you a line to thank you for the way in which you dealt with our booking for the trip to the Pyramids. Since I first booked with Memphis Tours so many months ago the communication from you has been excellent and at no time did I ever feel that anything could go wrong......and nothing did!Your staff are very professional and the guide on the day, Mustafa, was pleasant, informative and funny. We had an amazing experience on our tour of the Pyramids and that is all thanks to your people at Memphis Tours.
Thank you all so much!!
Regards
Laurence Summers
2009-09-06
United States
Dear Hamdy,
Our tour with you to Alexandria and Cairo/ Giza was a highlight of our trip. You were extremely knowledgeable, friendly and your pride in what you do was evident. We could not have asked for a better two days. If we have friends traveling to Egypt we would not hesitate to recommend you and your tour company. We had a fabulous time. Thank you for all that you did!!!
Regards,
Marilyn and Ron Pobiner
2009-09-10
United Kingdom
Dear Mr Hamdy,
It seems a long time since we were in Egypt. We had a very good trip with your representative and driver and were delighted with the egyptologist you provided.
From the moment we left the ship, your representative was attentive and helpful. He took us straight away to the comfortable air-conditioned transport and we set off shortly after.
Your representative gave us useful and informative information throughout our journey to Luxor and made the journey pass quickly.
Once we were in Luxor the Egyptologist was attentive and extremely interesting. Our itinerary was perfect and we really enjoyed the River Nile crossing after our lunch.
We were most impressed by what we saw in Luxor and the manner in which your staff behaved.
We would recommend your company to all of our family and friends. It goes without saying that next time we are in Egypt we will contact you for another tour.
Yours,
Andrew Johnstone
2009-09-27
United Kingdom
Ahmed,
I just wanted to write you and tell you thank you so much for a wonderful trip!!!! Your brother was an absolutely amazing addition to the day(s). He made the trip so memorable. We will definitely be using your company again if we come or have any family or friends coming to Egypt! Again, thank you for everything that you and your brother did for us. We wil never forget it. Also, congratulations again on your new baby girl! We hope all is well and your family is happy and healthy.
Sincerely,
Mandi Pugh
2009-08-10
United Kingdom
Dear Shaimaa and Memphis Tours,
I am just writing to say thank you so much for my excursion! I had such a wonderful day with my girlfriend in Cairo and if we return to Egypt I would definatly book through you. I will certainly be recommending Memphis Tours to all of my friends!
If you could thank everyone who assisted with my excursion I would be ever grateful! The egyptologist was so helpful and friendly!
Thanks again,
Laurence Gagen and El Riches
2009-10-07
United States
Greetings from Iraq!
I have returned from my trip to Egypt (safely). I had a fantastic time from start to finish!
Going alone, I was a bit apprehensive and not too trusting. I soon would learn that not only my tour leader(s) (Mohsen/Ahmet) and all my guides/drivers, Ahmet, Mustafa, Maged, and Eman were supreme and professional. I had the adventure of a lifetime; something I only dreamed about. Because of Memphis Tours, my dreams of visiting Egypt were met (ten fold!). I went from Cairo, Giza, Aswan, Edfu, Esna, Ki Mombo, Luxor and Hurghada and each step of the way was amazing! Sleeper trains, carriage rides, Sailing on The Nile, flying to Hurghada, Scuba diving in the Red Sea----Top Notch and unforgettable!
Each moment was perfection. I still cannot believe how flawless everything was. How professional and well educated each of the guides are---with a special thanks to Ahmet (during my Nile Cruise from Aswan to Luxor)!
I was really impressed by everything, not to mention all the wonderful sites and places I visited. I have not stopped talking about Memphis Tours since my return, and so many of my fellow co-workers here in Iraq are very eager to make the same trip. Rest assured, I am sending many people your way!
Thank you again, for your well thought-out itinerary, your professionalism, and the care you gave me during my 10-days in Egypt. It was something I will never forget!
With Highest Regards,
Frances Quintana
2009-10-12
United Kingdom
Dear Mr Fayez,
We are back in Belgium after a wonderful cruise on the Nile. This organisation was Memphis at his best. We had the feeling that we had a very complete schedule and have seen most of the temples.
Of course was a big part of this our guide Ahmed Darweesh (in order not be mistaken here his mobile number +2/0164954531). He was very punctual and helpful. Never too late on our meetings and helping out for all kind of small things like changing money, checking emails etc.. On top of that he had a lot of knowledge about ancient Egypt history which lead to an excellent guidance at our visit to the temples. We had, in between the visits, nice talks about the way of living in Egypt.
The Nile Vessel MS Nile Style was well managed. Cabin service was more then sufficient. Every day the cabin was cleaned and the staff from cabin over reception to the restaurant were very friendly. Unfortunately the air-conditioning was somewhat cold and many people, me included, were caching a cold. The food was clean but this was then also the only positive item about this. Breakfast was ok but lunch and dinner had no variation and were tasteless. Always thin slices of beef and one preparation of chicken. Most of things were cooked without any sauces. This food was in no relation to the class of the vessel. It is of course not easy for Egyptians to prepare European food but this vessel is always filled with the majority of European people.
For the rest nothing then positive about our visit. It was perfectly organised and very satisfying.
We would like to thank you and do not hesitate to use me as a reference. Your customers can always call me for a reference.
Best Regards,
Robert Dederen
2009-10-24
United Kingdom
Dear Mohsen,
Thank you very much for all your excellent work. The S. Alban's Piligrimage tour was a great success, and things went very smoothly.
Omar and - especially - Nabil and Hisham also helped enormously to make the tour go well. The four of us who arrived early are also very grateful to Ayman and the driver we had that day. The tour was also excellent value for money (and this made it possible for some who would not normally be able to afford such a tour to join us), and I would certainly recommend Memphis Tours to others wishing to have a great time in Egypt.
Best wishes to you and all your colleagues at Memphis Tours.
Richard
2009-09-20
United States
Dear Ahmed,
Thank you for taking such excellent care of us. Everyone was highly professional and accommodating. The driver did a great job of negotiating the traffic, Rahab was very knowledgeable and patient with us all and answered all of our questions, Mohamed made sure all arrangements were made in an efficient manner and worked very hard in order to make sure we got to see all we wanted to see and on time. Lunch at the restaurant out in the countryside was a real treat. The food was delicious and we were treated very well. What was the name of it? I would like to recommend it to friends. All in all, your company made our trip extremely enjoyable. I would give you the highest recommendations. Thank you.
Doris Minneman
2009-10-21
United States
Dear All,
Since many of you told me that you could not open the file I sent, I decided to reconstruct everything in this email. In the process, I also made substantial changes and corrections. Please note, what I wrote was my own thoughts and observations. Those of you went with us in this trip would no doubt have reflections of your own. As our Historian, Wu-Ching Pan would also give us a much better depiction of our trip as a group.
Yes, we are safely back from a cruise of 13 days to Egypt and Aegean on Grand Princess which took us from Rome Civitavecchia to Naples, Athens, Kusadasi, Istanbul, Mykonos, Port Said, Alexandria, Civitavecchia, and then back to the States. It covered Italy, Greece, Turkey, and Egypt, traversing Europe and Asia.
Iris and I had considerable trepidation, apprehension, and hesitation, right from the beginning of our trip. You see, four days before our embarkation, I twisted my left ankle badly while working in the backyard. A quick visit to Kaiser's Minor Injury Center and several x-rays later, I was pronounced fit to travel. However, deep in my mind, I was wondering if that was a warning sign for things to come?
When we arrived in the Rome Fiumicino Airport, I stubbornly adhered to my plan and hurled the luggage to the train station with Iris and took the local train to Civitavecchia Port. The train ride was down right cheap, smooth, and if it were not because of the heavy luggage, it would have been rather comfortable. By the time we reached Sunbay Park Hotel, we were in good spirits and satisfied that we did manage everything properly. Even with the sudden gust of wind and heavy rain, I decided to walk about the complex and look for fruit vendors. Not a few steps later, I stumbled on the uneven pavement under the strong wind and fell. One lens of my glasses was broken into 4 pieces. When I got up, blood began to trickle down my face. I hurried back to the hotel, cleaned up a little, put some Vaseline on the cut and then applied the ice pack under the watchful eyes of the totally shocked Iris. When I showed my face to the hotel manager, he immediately called the ambulance and off we went to the emergency room of the local hospital. The nurse and the doctor there looked at by then the golf sized lump under my right eye and asked for a MRI, which was performed after some considerable delay because it was late in the day and only one technician remained on duty. Afterwards, I was told that nothing was broken and I could go on with my cruise. All that process took about 3 hours, and since I was a US citizen and guaranteed by the hotel, it would be free of charge. No bandage was applied and no medication was given to me. During the dinner at the hotel that night, my feeling was quite mixed. I was grateful for the professional treatment received, but angry at myself. How could I be so careless, especially when my left ankle was still in discomfort: I was also wondering, could that be an indication that my body and mind coordination was slipping?
The next day, I appeared in front of Iris' classmates and friends who joined our trip on board the ship, I was consoled for being so lucky that it was not anymore serious. Lin Ching Hsien told me that I must have accumulated enough good deeds, that the broken lens didn't hurt my eye. I was particularly grateful to Judy's hubby Dr. Thomas Lin for his care that day and many days afterwards during our trip together. Remarkably, the swelling was lessened to only a small shadow of bruises when we concluded our trip. But I was left with many pictures showing one horrified looking face.
Before the trip, I had planned three shore excursions with friends and venturesome folks. One of these was from Piraeus to Athens. Twenty seven of us took the Metro on that excursion. Neither my own misfortune nor the untimely rain dampened our spirit. A 3 Euro day pass allowed us to use the train for the whole day. David Yang and I led the group through the streets in between Monastireki and the Syntagma Square under the guidance of a young lady who not only helped us buying the metro ticket but took us to her shop and gave us a detailed map with directions to many of our visiting sites. our first stop in Acropolis was the newest museum in Athens which only opened to public for less than 4 months. The exhibit was enormous and included many artifacts which were unearthed in the surrounding area and from Acropolis itself for protection. While many others in our remaining group of 50 took official tours offered by Grand Princess with considerable more money and were sulked in rain during its heavy downpour without covering at the top of Acropolis, we had the luxury of enjoying the marvelous view of the entire Acropolis through the 2nd floor window in the restaurant, all for 1 Euro entrance fee. After much resting, we then visited the Arch of Hadrian nearby and took some pictures of the first Olympic site and the ruin of the Zeus' Temple which took 170 years to complete but only moments to fade in the history. We walked the rock paved narrow streets of Plaka, and one complete round of Acropolis below its foot hill. One regret I had was not being able to see the changing of guards at the Unknown Soldiers' Monument which we missed by only 10 minutes because having to walk to our young lady's shop at Monastireki. We found out later on that neither did other people who took the Princess tours. The other regret was that I should have followed my original plan of using the bus on the return trip from metro station to the port terminal. Instead, I listened to another fellow traveler on metro who declared that there was no need to take the bus. Walking would suffice. I watched Diana Tang struggling along and felt rather miserable. However, For 4 Euros, we really had our money's worth of site seeing that day.
Our next stop after Athens was Kusadasi of Turkey. Iris and I joined Holly (Liu Hang), Michael and Jeanne Wu, Felicia, Wu-Ching and two of their friends and went to the Bazaar close by. That turned out to be the best shopping opportunity we've had of our entire trip. We bought porcelain mugs from a local factory, cell phone porches and trinkets from street vendors. Never realizing how cheap things were then, we regretted later that we didn't spend more and shop longer.
The trip to Istanbul was a little chaotic, since the main bridge linking the port terminal to the old town was blocked for traffic due to a Marathon. The occasional drizzle didn't help the matter either. So, instead of taking the Tram, we took the shatter bus offered by Princess and went on foot to see St. Sophie, the Blue Mosque, and Topkapi Palace. We cheered on the Marathon runners along the way. The 18 KM run up and down the hilly city seemed to take them forever to complete. In my mind, the view of St. Sophie and the Blue Mosque from outside was already worth our trip. I was told that the interior of the Blue Mosque had to be repainted every 5 years. The heavy perspiration and odor coming from people wearing socks only and sometimes even bare feet probably didn't help the matter. After the visit of Blue Mosque, the Topkapi Palace became a nice stroll on its huge ground. The crown jewels on display looked small in the darkened room which seemed to connect one and the other in a maze, but the air was too stuffy for me to linger. There was also a luminous jay vase given by one of the Emperors of China on display. I didn't care to stay long to read the history because of the crowd and thick air. The view of the harbor from one of its terraces with gentle wind blowing in my face was refreshing, however, When we reached Mykonos of Greece the next day, the sun was shining brightly. The entire island was dotted with completely white match box type, one to two story houses and blue rimed windows. Nearly every house had a church of its own. Being a gay heaven in Europe, we marveled if that could be the reason of not seeing any children during our entire visit.
Of the 3 shore excursions I spent most of my time doing research, which included Athens and Istanbul we just visited, none was more challenging than the one from Port Said to Cairo. I was quite apprehensive about the safety of the trip at the beginning which was heightened by the fact that any tour bus going and leaving Cairo must be traveling in a police escorted convoy, in addition to the need of a guard on board the bus. The trip from Port Said to Cairo and back took about 12 hours, but our ship only stayed for 13 hours. Meeting the tight schedule became the other challenge. This was particularly so since the Nile Cruise and Lunch option chosen by us would require more time. When I did my research and selected Memphis Tours Egypt through Memphistours.com to take us through this journey instead of taking the options offered by Princess and others, cost was one important factor. The low cost offer by Memphis Tours Egypt was very attractive but the doubt remained whether it was as reliable as Princess, even though many web sites presented upbeat comments about the company. My confidence gained rapidly after many candid discussions with its Tourism Manager, Ahmed Faez, however. I was particularly heartened when Ahmed offered 2 large buses with WC just for us 52 people. For that, our entire group was divided into 3 teams with distinct origins The Classmates and two friends of Wu-Ching were in bus 1 with Rosalind Lee as its lead. Being our Treasurer, she could settle any remaining financial matters with the Representative from Memphis Tours Egypt. In the meantime, bus 2 was led by Zong Hou with his Chicago team of 15 and Simon Peng's 13 people coming from Ohio. Such dedicated teams each with its own leader made people managing much easier. I felt even more assured when I was told that bus 2 would also have one Egyptologist Tour Guide and a Memphis Tours' Representative to take care of things and maintain order. Since the large buses would travel in the same police guarded convoy with Princess and others, all that remained would be time control and people management for us to ensure that we had an enjoyable and safe trip.
Thus, our buses started the journey to Cairo from Port Said on October 21 at 7:45 AM, 15 minutes later than originally planned but much orderly than I envisioned. We were at the fore front of the bus convoy with a siren sounding, light flashing police escort leading the pack. Inside the limit of Port Said, there were police cars blocking the intersections and directing traffics to allow the bus convoy smooth passage. The police escort left us when we were outside the city limit and on the open highway. There was heavy presence of police and armed guards at every toll gate, however. At one location, I even saw a cannon on the road side but with its jacket covered. Along the way, we saw tall ships with cargos not far from us, seemingly motionless. Those ships were actually moving inside the Suez Cannel but almost seemed to be on land. We also saw from time to time pigeon coops which shaped like pyramids with openings. Soon we passed the 4 mile long bridge spanning the highway and Suez Cannel, and desert gradually replaced houses and fields. When we were close to Cairo, large mansions began to dot the sand dunes with more trees and shrubs lining the highway. We soon passed a large industrial complex and the traffic became quite congested, By the time we reached our first destination, the Step Pyramids, we were late by nearly one hour.
The view of the pyramids among the high rise buildings and numerous apartment complex before we even reached the site was already sobering. But seeing it up close and touching the stones was exhilarating. Julia Sun was beaming with delight that this visit finally capped her long held desire of seeing the towering time tested structures herself. I believe the pictures we took with her touching the pyramids would give us fond memories of this trip for years to come.
We drove by the three pyramids, and took a camel ride through the valley of temples. With the view of the three pyramids in front and silhouette of Cairo behind it, an enormous satisfying feeling soon swept through me. The one humped docile animal was not hard to handle with the guide tugging on its ropes, but the aroma of the animal lasted through our entire trip.
After the visit of the three pyramids, the view of the Sphinx from distance became anticlimactic. So was the visit to the papyrus paper making shop. But the use of the Chinese flour making rounded stick to roll the papyrus into paper showed us that history of our two countries did intermingle after all.
Our two buses left the pyramids and the papyrus paper shop behind and joined others for our lunch cruise on a 5 star cruise boat. Memphis Tours Egypt had chartered the boat for our group and their other guests who came with different buses but were traveling with us on Grand Princess. We had a rather delightful lunch buffet. The food was surprisingly appetizing, and the inside of the ship was clean to the touch with no flies nor flying insects, as described by other travelers in the past. However, most of us did skip the salad and bread and stayed only with the cooked items.
There was dancing and singing performance on board, but the music was too loud for comfort, and many of us opted to go on upstairs for picture taking and looking at the banks of Cairo. Being the largest group Memphis Tours Egypt had booked on this trip and the inaugural party of this itinerary which included Nile Cruise with lunch, its Public Relations Manager gathered the representatives and tour guides and conducted an interview with us for broadcasting to its offices worldwide. I had the honor of speaking for the group, thanking Memphis Tours Egypt for a job well done, and wished their staff success in future bookings. By then I had totally forgotten my own nearly eye-popping accident. I only regretted afterwards that I did not ask Rosalind Lee, our Treasurer, to come out and also say a few words. She did a magnificent job in handling the account and ensured the smooth trip for us. No doubt her good looking face would have been a much better show than mine.
We left Nile River right on time around 3:45 PM. Again, the bus convoy picked up a siren sounding light flashing police car. We streamed back through traffic and left Cairo behind. The long bridge which spanned the highway and Suez Cannel was lit up like a string of pearls above us when we passed it. The cargo ships were also illuminated but ghostly looking from afar. By the time we reached Port Said at close to seven, darkness already settled down to much of the suburb, and the lights of Grand Princess were visible from far away. We were tired but more than satisfied that nearly everything went according to plan. To show our appreciation to the hard work and efficient handling of our trip, Rosalind and I stayed behind and gave Mohamed, the representative from Memphis Tour Egypt who had been traveling with us in Bus 1, the tip which included $5 collected earlier and $4 extra from our slush fund for each of us to be divided among the people helping us in both buses. The heavy burden carried in my heart for so many months was finally let go, and I slept that night like a log.
The next day, we reached Alexandria around noon. Twenty seven of us decided to take a walking tour of the city. Half way, we wondered in the bazaar and could not find our directions. A local took us around and showed the direction of Fort Qai Bey, and collected a decent amount of tips in the process, but seemingly looking for more. Not being able to agree on how to proceed, the group decided to part our own ways. Most of us just settled down to strolling around close by the port entrance and shopped. I was told later on a unsettling story of the strange encounters of the group of seven who left us to find taxis. I was also told that the tours offered by Princess did not even stop for picture taking, and only pointed the various scenic spots to people on bus while the bus was moving through the chaotic traffic. So, after Cairo, the visit to Alexandria had become meaningless.
The day when we said good bye to Grand Princess, most of us who took a next day flight home joined a half day tour of Rome. We dropped off our luggage at Hilton Garden Inn at the Fuimicino Airport, and visited Colosseum, Trevi Fountain, and the Spanish Steps. Iris and I tasted the ice cream and pizza and I also had a sip of the ice cold spring water from the fountain. The half day tour turned out to be much more rewarding than the full day trip to Amalfi Coast on our first day in Naples. That trip was totally disorganized and full of confrontation, which I would rather forget entirely. Unlike my first visit to Trevi Fountain years ago, I managed to throw a coin smartly right in the middle of the fountain. I hope my next visit there would have a rather uneventful beginning. But I must be thankful that everything turned out to be so nice, particularly during the highlight of our trip, visiting Cairo pyramids with a leisurely lunch cruise on Nile River.
Oh yes, how could I forget the jam packed programs Joyce and Zong Hou had spent countless hours to manage for us. We had a wonderful celebration to celebrate Felicia and Wu-Ching Pan's proud parenthood of raising a daughter whom had just become a Federal High Court Judge. There were also many birthdays to be celebrated, including Richard Lee (at his perpetuating 49?), David Yang and many others whom I couldn't remember. The lecture sessions provided by 6 MD's in our group was illuminating. I was no less blessed by their presence because of my injury. Wu-Ching even arranged to have the doctor turned renowned painter, Dr. Shee to give me a copy of the booklet which included his paintings displayed in an exhibit in Paris, for the effort I contributed in managing the trip to Cairo. I was also touched by Hwang Da-Shong, who sang a Taiwanese lyric in Iris and my honor. I was truly humbled. Oh yes, how about Shirley Yang's dancing performance, who won the first prize in talent contest? As usual, we also had some Mahjong games, in which I was the consistent looser, and the winner was Wu-Ching. However, he did loose in the dice and David was the only winner for being the host.
One final note, Iris and I were really surprised to see two old friends, Ellen and Danny Hwang on board Grand Princess, after missing contact for close to 30 some years. Danny was literally the matchmaker pulling Iris and I together, when I was studying in Ga. Tech. for my Ph. D., and Iris was visiting in Atlanta. They had joined the team led by Simon Peng to come along for this trip. They were part of my core group touring Athens, Istanbul, and Cairo and provided much needed support during difficult and uncertain times. We had many wonderful days together, but few chances to catch up on our missing years.
Iris and I are now recovering from our jet lag. Already, I am thinking about our next year's Reunion in Taiwan with a side trip probably to Hai-Nan, which will be managed by Lin Ching Hsien and Fu Reng-Hsiung. I am sure that it will be a terrific gathering and much less stressful on my part.
Chiwen Lin
2009-11-02
Australia
Dear Mr Ahmed Fayez,
Hope you are well.Just to let you know that my wife & I arrived back in Australia yesterday 4th November 2009.
I would like to take this opportunity in thanking you and your company,for the way the whole tour took place.Everything was well planned on your part,and therefore made the whole tour most enjoyable.If we should wish to visit Egypt in the future,then we would have no hesitation in contacting you and your staff.
I must say that what made the whole tour so enjoyable,was the way your tour guide Mohamed Hassan,made himself avallable, and accessible at all times. He was always on call if we got ourselfs in any trouble or difficulty.He showed that he was a real asset to your company.
Thank you again,
Regards.
David & Maureen Faulkner.
2009-11-09
United States
We had an amazing experience! Your staff was exceptional and I will recommend Memphis to my clients and our office staff.
Susan Flame
2009-11-03
Germany
Dear Sirs,
The trip from 23.10. to 03.11. was very nice, beginning at the airport with the heardy receipt of Ahmed who was leading the group in a competent, helpfully and humoursly way. It was a very good organization and very informative and interesting. I learned a lot. All the drivers were great, friendly and the cooking was really tastefull. Especially that Ahmed speaks English very well and also the drivers speak English were fantastic. Only at the last two days it was a little bit messy, and I had preferred to sleep the last night really in the desert, not in the camp, but this was also based on the fact that were not longer the same group and good team as we have been the days before in the desert. Alltogether I was very contended with the journey, especially as I was little excited before the trip as it was my first time going to the desert. But I felt in "good hands" and safe from the arrival at Cairo till back to the airport.
Yours sincerely,
Marita Schneider
2009-11-15
Germany
Dear Sir or Madam,
I've taken part in the desert tour from the 24th of October to the 2nd of November led by Ahmed Hasan and my expectations have even been exceeded. The trip was at all points fantastic. We felt secure during the drives, the camps were extremely comfortable, everything was clean and the food was just overwhelming. But what amazed me most, was the relationship that developped between us and the guides and drivers. They've been, without the slightest trace of oficiousness, undescribably funny, friendly, open-hearted and pleasant. Although they've shown us such beatiful places, which made me very sad when I had to leave them, it's the guys themselves I miss the most since I'm back.
There was one negative aspect and I don't mention it because it would have been to bad, but only because it might be a help for you. While we've been in the desert, with the same cars, same people, same camp and so on, the journey went on perfect. But before and after we got the impression that there were some confusions. We were for example often waiting for something but didn't know for what. Or we used different cars and nobody knew where he or his luggage would be in the end. Or on the second-last evening, we were surprised with a change of drivers for the next day.
Apart from that, I enjoyed every single moment of the tour and I really hope I'll be able to visit Egypt again.
Yours sincerely,
Ellen Korge
2009-11-11
United States
Dear Eman Rashad,
I would like to thank you again for your professional assistance in making tour arrangements for my group. Even though at 27 persons it was a fairly large group, every detail seemed to be well thought out on your end. I was pleased with everything. The itinerary gave our group enough time to see some of the major historical sites in the country. The hotels, the sleeper car train and the cruise ship were excellent choices. The bus drivers and security guards were also very professional. I want to give special appreciation to your tour representative, Nabil and our Egyptologist, Mahmoud. Both gentlemen stayed with us and helped to make everyone comfortable. Mahmoud was very knowledgeable regarding Egyptian history and really helped the travelers in our group to learn about Egypt.
Thank you again for your professionalism. I have given your name and the name of Memphis Tours to a woman from my church who has expressed an interest in organizing another tour of Egypt. Her name is Rochelle Riley.
Again, thank you for everything and also thank you for the flowers and meeting our group at the train station. If I every make another trip to Egypt I will certainly call upon you and Memphis Tours. Thank you.
Sincerely,
Rev. Dr. Nicholas Hood III
2009-11-16
Germany
I say HELLO to you from Germany!
From 24th of October until 2nd of November I travelled with 7 other women from Germany to the Western Desert.
Our tour guide was Ahmed Hassan.
First I am very sorry that I write so late. But when I came back to Germany I had a lot of work. But no it is time for me to say: THANK YOU SO MUCH FOR THIS TOUR!!!!!!!!!!! We all enjoyed travelling with the crew we had! We always felt save in the desert.
First of all I say 1001 Thanks to Ahmed: During all the time he was patient, very kind, he always looked for us and helped were ever he could. He gave us a lot of information about the desert, Egyptian history and traditions. I congratulate Memphis Tours for such a beautiful tour guide! Next time when we travel we only want to have Ahmed as our guide!
I have to say “Thank you” to Sayed, Senussy and Jussuf, our drivers. We always felt save in their Jeeps. They are beautiful drivers. They have been very kind and friendly. They always worked hand in hand when they prepared our nice camp or when one had a problem with the car.
Sayed is the best cook! The meals he prepared have been so delicious! His desert-kitchen was very clean. You know that this is very important for us! Thanks to Sayed, I dream of his Shak-shooka! Special thanks for the invitation to his family in Siwa. We really enjoyed the time! In Siwa we enjoyed the hospitality of Abdul. Thank you very much!
The time in the desert with this wonderful crew was too short! We had such a lot of fun. We know that it is not easy to travel with 8 ladies from Germany - always laughing and joking!
Last but not least: Thank you, Memphis Tours! I had only the informations from internet about your company. But from the first moment I had a good feeling. Therefore I chosed your company. Now I recommend Memphis Tours to anyone! Thanks for the beautiful shirts and the nice caps. They are really very nice!
It is hard for us to wait one year for the next trip!
With 1001 desert-dreams in our heart!
Senah ......now we have a lot of rain in Germany. And it is so cold!
2009-11-15
Spain
Dear Mr Fayez:
First of all I want to thank you for the fantastic tour your company has provided us. The time we have spent in Egypt will be unforgettable for all of us. Hotels and cruiser have been very nice; all hotels have been of a very good quality and we found them nice clean and cosy and we have enjoyed very much the stay.
I, my cousins and my daughter want to highlight to you the high professionality and dedication of ALL the Memphis tours representatives who have taken care of ourselves during the whole tour.
Among all Memphis Representatives, we want to do a special mention to the dedication and help given to us by both Mr Ahmet of Aswan and Mr. Ahmet of Luxor, realising a very good and professional job who always leaves your company on a very high position.
We want also to thank all the guides provided by Memphys, all of them have been very professional, helpfull, polite, human, and extremely patient with our questions to them (Jazmine in Luxor has a deep knowledge of egypcian archeology and speaks very fluent spanish).
And at the end we want to thank your, Mr. Fayez, for all your advices and patience in preparing our tour. I will recommend your agency services to interested people who will ask me for a travel through Egypt.
Many, many thanks and I do not disregard to come back to your marvellous country again, in these case we will be in contact. Take care !!!! Always yours sincerelly,
Concha
2009-11-18
United States
We had a terrific day with our great driver and guide in Alexandria. I will be sure to remember and recommend you in the future.
Thanks,
Maggie
2009-11-19
United States
Dear Mr Fayez and Mr Masadeh,
Thank-you for organizing our incredible tours of Egypt and Jordan. Both my husband and I had a wonderful time and an experience we will cherish for the rest of our lives.
We wish to thank some of the people that were involved personally. Mohsen our Egypt tour leader was extremely efficient and personable and we felt comfortable with him handling all our details while we were in Egypt. It was reassuring to find that he had our Visas in hand upon arrival in Cairo. Ahmed our Cairo tour guide was friendly and very knowledgeable- from him we learned a great deal about the architecture and the history of Egypt.
Khaled, our tour coordinator and driver in Jordan was great too. He spoke about the music, food and culture of Jordan and he arranged for some informative guides to show us around the key sites. We also felt very comfortable with his navigation of the high mountain roads. Thanks to him too for some cds with music from this region.
We would also like to mention that we were upgraded to a senator suite on the Sonesta Sun Goddess which gave us beautiful views of the Nile and excellent service. We were also upgraded in our hotels in Jordan which was totally unexpected!
Thanks to you all for making this is beautiful experience for both of us.
Best Wishes,
Frank and Linda Dello Stritto
2009-11-23
Czech Republic
Dear Ahmed,
I would like to thank you once again for arranging this tour for me and my son with such professional presicion. It was an unforgetable experience, the tour guide was absolutely fantastic and attentive, the representatives and driver were fabulous. Everyone went out of their way to ensure not only that everything went smoothly, but that out visit to Cairo exceeded all our expectations. Please thank everyone involved for me.
I would like to come back to Egypt within the next year and cincerelly hope that I may contact you with regard to visiting Alexandria.
Best regards
Kveta
2009-11-17
United States
Dear Mr. Fayez,
We have just returned from our trip to Egypt and I want to express to you how much we appreciate the professional service we received from your representatives during our travels. They were all excellent and we could not have been more pleased. Thank you for your assistance. Egypt was a wonderful experience that we will never forget, and the efforts of Memphis Tours Egypt made it perfect.
Sincerely,
Doug Baird
Oldsmar, FL USA
2009-11-22
Australia
Hello Ahmed Sorry about not replying to this e-mail before but it arrived after we left for Europe and we haven't been checking our e-mail while we were away.We arrived back home last night and are delighted to tell you that everything went very well in Egypt. Our tour guide Hosny and Hassan the driver were without fault. They looked after us very well and our Egypt experience was better than we had hoped for. Thank you and the team at Memphis Tours.
We will have no hesitation in recommending you to our friends
Regards Geoff and Chee Chee Kerr
2009-11-23
United States
Dear Ahmed,
We have just returned from our cruise and I wanted to take a moment to compliment the tour guide and driver that hosted our two-day excursion to Cairo. Our guide Hoda and driver Mohammed were exceptional and a credit to your company. We greatly enjoyed our tour and the tour was exactly as you described in your emails to me. If we ever return to Egypt, we will certainly use the services of your company for our touring.
Paul Sherman
2009-12-16
United States
in my recent trip to egypt with you company my tour guide was Ahmed abd El latif was my guide, he is a well virsted person in his knowlege and history and presents this with an energy that is of interest and honor with his country. i was treated wonderfully, and with rrespect, i chose things that did not interest me on the tour, not to see, so it was very relaxing just to do and see the wonders of egypt without any hassel. he must be a great tresure to you company, he great all at the restraunt, police, and people with a smile and hand shake, which i find very inportant in relationship with the people of egypt. very impressive young man
my driver was driver yosry with your guide, made my tour a frindly and enjoyable two days i will recomend my tour guide to my friend coming to egypt
thank you for an enjoyable two days in your country
ken wilson
2009-12-11
India
Dear Fatma,
Good Day!
We thank you and Memphis tour team for there excellant service. Especially all the representatives and tour guides including Drivers. they were very cooperative and helpful. We would especially like to thank Our representatives Mr. Mustafa in Luxor & our driver Mr. Sayyed in Cairo & Alexandria.
Also our Egyptologist in Luxor who has vast knowledge of History Of luxor. He was excellant.
All the arrangements were good. Except we felt that we lost money since we did not go to Aswan ( which we heard from all that it is very good)and From ourside it was not well organised tour. There was lot of free time. where we could have seen more places. Especially in Alexandria we felt there was nothing worth seeing. We simply wasted money & time there.
lastly we would like to thank Mr. Mohammed- who ran all the way to find us out from Train when we arrived to Cairo. and also taking us to Indian Restaurant.
Lastly Once again Thanks from all of Us for your excellant Service and We wish You and your Organisations a VERY hAPPY nEW yEAR 2010.
Regards,
Nalini & all here in Dubai.
2009-12-13
Canada
Dear Mr. Fayez,
This is just a note of appreciation for the excellent tour that you arranged for Prof. Eadie and me. We were most ably served by your Memphis Tours team, from the time we were met at the airport by Nabil until the end of the tour in Cairo. I remember particularly the knowledgeable commentaries of Rehab and the incredible driving skills of Osama in Cairo, and the similar services by Isis and your driver (I’m sorry that I have forgotten most of the names of your staff; we were so busy sightseeing that my note-taking suffered!) in Luxor and Aswan. We were particularly pleased by the care that your staff took in ensuring that we made all of our connections; we would surely have been in difficulty if we had been left to our own devices. The accommodations and meals were of a very high standard.
We had an exceptionally enjoyable, memorable, and informative visit to Egypt, thanks to you and your team.
Sincerely,
Bill Tyson
2009-12-22
United Kingdom
Ahmed,
Just wanted to say that all the staff and guides in Cairo and Luxor were excellent. Very friendly, informative and very helpful, especially with Mike in his wheelchair.
Everyone made this a trip to remember.
Please pass on our sincere thanks and best wishes and wishing you, your staff and families a very Merry Christmas and a prosperous and healthy new year
Kind regards. Canty and Warburton families
2009-12-16
United States
Dear Ahmed,
Just wanted to tell you that our overnight trip to Cairo on Dec. 15/16 was a great success. Our guide Ahmed was wonderful and very well-informed about everything he showed us. Our driver, whose name I can't remember, was great at dealing with the terrible Cairo traffic and made sure we got everywhere safely.
I also would like to thank you for organizing our trip and setting the itinerary. The sights were breathtaking. The hotel you switched us to, Mena House, was top-notch and the view was incredible. I was also pleasantly surprised by the carpet weaving school and the papyrus institute, we made a small purchase there.
It won't be long before we visit Egypt again, and I will be using Memphis Tours, hopefully for a longer stay next time.
Thanks again,
Jonathan Hukill
2009-12-12
United States
Fatma,
Our Cairo trip was flawless and perfect. Our representative, Egyptologist and drivers were all wonderful. Tony, Steve and I will definitely recommend Memphis tours to any of our friends traveling to Egypt. Thank you very much for arranging such a wonderful trip for us! Sincerely,
Tricia, Steve and Tony
2010-01-01
United States
We had a wonderful time. All arrangements went smoothly and we enjoyed the cruise immensely. Thanks for all your assistance.
2009-11-28
New Zealand
Hi Fatma,
My tour was excellent thanks. The guide was superb, knew the area and the history well and was really outgoing and easy to talk to.
We did not have to hurry and I had a great day out. I would recommend your company to anyone who asks.
Rohan McN
2010-01-05
United Kingdom
Fatma
Thank you and good wishes for the New year to all at Memphis.
We had a great time on our tour and would like to thank you for all your help with the arrangements.
We were were very pleased with the whole of the tour and with your very helpful staff We would suggest only one very small adjustment, we would have liked just a little more time to take a longer look at the SPHINYX with a little less time at the Perfume and spice Palace
Thank you once again and hope to use your company in the future
Regards
Rosemary
2009-12-26
United States
Dear Ahmed Fayez,
Thank you for contacting me. The tour was very enjoyable; our tour guide Amro was very knowledgeable and friendly, our driver did his best to make up for the time lost due to road closures and we got to see everything we had planned though we had to rush through the Egyptian Museum again because of the time lost during the road closures in the morning. We have already recommended Memphis Tours to some acquaintances and will be happy to use your services again in the future.
Many thanks,
Arturo Munoz
2009-12-15
United States
Fatma,
Sorry for the late reply. I have only just returned to the country. I was in Ethiopia the past month visiting my fiancee.
The tour was excellent. I was told much about the culture and enjoyed my time. After visiting the giza pyramids, the tour guide offered many suggestions of other cultural sites and activities I could do before leaving for the airport. I really appreciated their insight and suggestions. We went to the Papyrus store where unfortunately I got sick. I think I was too tired form my trip. I really enjoyed my time and would do it again.
I thank you so much for putting it together for me. I will pass on to my family and friends your good service. Thank you so much!
Elizabeth Bower
2009-12-31
United States
Dear Mr Fayez,
Our trip to Egypt with Memphis Tours was all that my daughter Anna and I hoped it would be...and much more! You asked for specific feedback:
Egyptologist/Guides
On our Nile cruise (Royal Lily), the guide was Hossam Mohamed Ali. He was great -- not only very knowledgeable about Egyptian history and culture, but an excellent English speaker. (In fact, I told him his vocabulary was better than most Americans'!)
In addition, Hossam was patient, helpful -- always happy to answer questions -- and he has a wonderful sense of humor. I heard everyone in our group commenting about how "professional" he was. We were very sorry to say goodbye to him at the end of the cruise.
Our other guide -- for the 2 days in Cairo and day in Alexandria -- was Ahmed (don't know his last name). He's a very nice man and also knowledgeable about Egypt...but his English is not nearly as good as Hossam's. I often had to work hard to understand what he was saying. And often he didn't seem to understand us very well, either. If Ahmed could have additional instruction/practice and improve his English-speaking skills, he would be a much more effective guide.
I should also note we really liked your representative Hussein in Cairo, who met us the first day at the papyrus store to get my "balance due" payment for the tour, met us at the airport when we arrived from Sharm and also took us to the airport at the end. He was very efficient and personable.
Schedule
If I were going to do it again, I would skip Alexandria and spend an extra day at Sharm, returning to Cairo for only the "Museum" day before leaving for home. We didn't think the sights of Alexandria were worth a 6 hour roundtrip car ride, which is how long it took including the rush hour traffic jam coming back into Cairo. (Abu Simbel, on the other hand, definitely is worth a long car trip.)
Hotels
The Movenpick Pyramids was fine (though I certainly wouldn't call it a "5-star" hotel!) We loved the Basma in Aswan -- spectacular view from our balcony of the pool and mountains beyond. The Royal Peninsula in Sharm is gorgeous, but the food there was the worst we had. Besides that, there was live "entertainment" for the dinner buffet each night: two girl singers who were not only bad, but way too loud! After the first night, we ate outside on the patio, next to a heat lamp.
I would love to return to Sharm, but next time at a hotel on the beach (like the Savoy, which we visited with Pam and Bill Burke, our fellow Memphis clients from the river cruise).
Our best accommodations overall were on the Royal Lily -- beautiful ship, excellent service and great food too! The Christmas celebration and "Egyptian Night" were really fun.
By the way, on Tues Dec 29 in Cairo we insisted Ahmed NOT take us to the Hard Rock Cafe for lunch! No Americans we know would ever want to go there, but would much prefer a more Egyptian-type restaurant.
Communications
We were impressed by how punctual our Memphis guides and drivers were -- always on time or even a little early, except...
You already know that when I finally arrived after my 29 hour journey from Minneapolis (all those snow delays in Amsterdam!) there was nobody at the airport to greet me.
However, I called and you answered; Nabil appeared 3 minutes after you said he would.
In Sharm, we arrived at the Royal Peninsula Reception at 8 am Sun Dec 27 for our first snorkel cruise, as directed. The Memphis van did not arrive until about 40 minutes later, however. In the meantime, we grew concerned watching other hotel guests leave for snorkeling, carrying towels and equipment with them (we later learned they had booked their trips thru the hotel, so they were provided snorkel equipment).
We would have appreciated someone from Memphis calling the Royal Peninsula front desk to say the van would be late (15 min OK, but this was much longer). And we would have liked to know that we needed to bring our own towels from the hotel, but that snorkel equipment would be provided by the Dive Center.
On our list of things "included," you always wrote cell phone and water. But we were never offered either! I used my own phone briefly a few times (like calling my mother on Christmas Day), and we learned to take along water bottles we bought at the hotel.
I'd also like to say that, looking back, I think your notes about tipping were a little misleading. I'm always happy to tip for good service...but it sometimes seemed like everyone we encountered expected to get a tip! That was the only big negative about visiting Egypt -- feeling like we constantly had to be handing out money, or fending off aggressive vendors.
Conclusion
These were minor problems in what was overall an incredible, truly awesome experience. I want to compliment you as well. We heard from our tablemates on the Royal Lily that their Memphis tour managers were not nearly as responsive and professional as you have always been. I regret we never had the pleasure of meeting you while we were in Cairo!
Thank you, from the bottom of my heart, for a trip my daughter and I will remember vividly for the rest of our lives. And do feel free to give my name/email/phone to any prospective Memphis clients who would like a "reference."
Wishing you all the best, with warm regards ~ Carol
2010-01-11
United States
Dear Fatma,
i had the most wonderful time. Please send my regards to Ahmed, Mohamed and the drivers. The itinerary was wonderful and they all made me feel very safe. thank you for putting it all together in such a short time!!!!
love and thanks,
lorin latarro
2009-10-29
Norway
Dear Ahmed,
I am sorry that it took us so long to reply but we want to thank you for a great tour in Cairo. Your representatives were highly professional and the driver did a great job. Our guide, Shima, was very knowledgeable and patient with us, answered all of our questions and she took great pictures for us.
Thank you for an unforgettable experience!
Best regards,
Florentina Grama
Norway
2010-02-05
United States
Dear Mr. Fayez,
We apologize for not getting our comments out to you sooner. My husband has passed this to me to provide our comments.
First I must say, we were very very happy with the two main tour guides you provided us. Both were informative, friendly, and spoke excellent English. Our Cairo tour guide, Hanan, was lovely and a joy to work with.
We would be happy to use her services again and would recommend her to any American/British family visiting the area. We didn't have our kids with us on this trip, but based on our interaction with her, I think she would be particularly great for families with kids, for groups with women in them, and for groups with people who are just as interested in learning about the people of Egypt as they are about seeing the sights.
I must say that seeing the sights came second to the great time we had just talking with her during our visit and hearing about the history of some of the places we visited. We saw other groups with tour guides that didn't seem to engage with their people on a personal level and I felt sorry for them and felt very blessed to have had her instead.
As for the tour guide that met us in Luxor. She was amazing. Clearly, very experienced and knowledgeable. We could not have asked for better. She was also very pleasant to talk to and her English was excellent. Her knowledge of Egyptian history and the sights was outstanding and we would recommend her to anyone visiting Luxor. We were blessed to have had both tour guides and thank you for all your help in learning more about your great country.
Oh, I should also mention that the drivers did there jobs well (I would never drive in Cairo!) and should also be commended. There was also a young man that rode with us to Luxor (not the driver and not the main guide in Luxor). He was very friendly and pleasant, but we had a hard time communicating with him. Often we couldn't understand him and he couldn't understand us. Despite this difficulty, he did his best to serve us and provide anything we needed, and that was greatly appreciated.
Overall, we were happy with the services we received and would use your services, and particularly the two tour guides, again.
With sincere thanks,
Mrs. Alsandor
2010-02-11
France
Un grand merci à Ali notre guide, à Mohamed, l'organisateur, et Osama super chauffeur pour l'excursion rapide au Caire. Même les enfants étaient attentifs à toutes les explications. C'était notre plus belle journée durant notre croisière. Les alsaciens
2010-02-05
United States
Dear Hossein, Thank you for a very nice trip. Your attention to all the details was greatly appreiatiated especially considering it was our first trip to your country. All the sites were well worth spending the time to visit and your guides kept things moving perfectly with plenty to see and do. We appreciated the private tour aspects and being able to make some detours on a couple of occasions. The three drivers we had were all very good and pleasant to be with. The tour guides were all very knowledgeable and willing to share there experience. The hotel was also a good choice for us and the tours we picked. Breakfast and dinner buffets at the hotel were always fun to go to and plenty of Egyptian dishes to try out. Egypt is differently a most see. Thank you and I wish you the very best, Preston and Stacie Cavner
2010-02-14
France
Bonjour, en réponse à votre mail, je tenais à vous dire que nous avons été très satisfaits de notre excursion à Alexandrie. Le chauffeur et le guide étaient très compétents, serviales et ont répondu sans problème à toutes nos demandes. Les visites ont toutes été interessantes et se sont déroulées sans problème. Le restaurant était parfait. Si nous devons retourner en egypte, je ferai de nouveau appel à vos services. Amicalement Anne-Marie Zampa
2010-02-25
Canada
Hello Ahmed Firstly, I apologise for not writing to you earlier. There is no real excuse, but we were away for a couple more weeks after our visit to Alexandria and I came home to find a lot of outstanding things to deal with. Somehow the email we promised you was overlooked. Our tour to the pyramids with Maha was fantastic. The weather on the day was a problem with thick fog and we were told by the ship's crew that trips ashore were all held up and could even be cancelled. After a while the weather did improve but instead of meeting Memphis at 7.30 am as arranged we did not get onto the dock until after 9.00. You may recall that I was concerned about meeting your team before we booked and this delay made us think that we would miss the trip. We need not have worried as Maha was there to meet us, just as you said, by the dock gate. She told us that they had started to return to Cairo when the fog looked really bad, but turned around and came back for us when it lifted. Once we were underway, everything went very smoothly. The driver made us feel comfortable and Maha kept us informed at all times. She is so knowledgeable and every question we had was answered fully. We did not know what to expect in Cairo as this was our first visit but we learnt so much. The pyramids were much more impressive than I expected and the treasures in the Museum almost unbelievable. Because of the late start and our need to get back to the ship by 7.30 pm, we had to hurry a little. Maha was able to trim the times at each destination so that we were not too late back and even apologised for asking us to hurry, although we never felt rushed. Lunch was excellent and very enjoyable. All in all, I would recommend Memphis Tours to everyone. I would definitely ask for Maha as our guide next time if that was possible. We all felt very pleased with the tour and that it was excellent value for money. Thank you for arranging it for us, Regards, Roger
2010-02-27
United Kingdom
Dear Ahmed, We are now back in the UK and we would like to say that we had a great trip to Cairo and Luxor with Memphis Tours. Our guide in Luxor Momen was particularly good. Thank you for the good service throughout. regards Martin
2010-02-28
Finland
Dear Ahmed Fayez, We are happily back in Finland. I have nothing else to say than everything was great. All your arrangements were accurate and very well organized. Your staff are very friendly and true professionals. Special thanks to Egyptologist Nesreen and the driver Sayed. Kind Regards, Sakari Saikka
2010-03-26
United States
Dear Fayez,
I wanted to write a letter to recognize the incredible service we experienced during our trip in Egypt. The entire trip ran smooth and free of problems. All of our guides and representative were great and made us feel safe. Our favorite guide was Yahia Abdou Ahmed in Luxor. It is rare to find people who take as much pride in their work as he does. He was knowledgeable and enthusiastic. His pride and understanding of his country greatly enhanced our experience. His English was well articulated and he attended to our needs attentively. He was an excellent guide and truly memorable.
Thank you again for all the hard work that went in to planning our trip. I was extremely pleased and would recommend your tour company to friends and family.
Deantha Gutierrez
2010-05-26
United Kingdom
Hi Eman,
Most happy to supply feedback
We were a little concerned booking all our transfer and tour arrangements with one company off the web. We needn't have worried. Thanks for a great service which proved to be excellent value for money. All our transfers and tours were delivered on time and as requested. Our guides and drivers were very helpful and extremely knowledgeable. Our trip to Egypt was made much more interesting with your help. A special thanks to Hassan in Cairo.
Could not fault your arrangements, we will not hesitate to use your services again and have no problem whatsoever in recommending your company.
Thanks once again
Martin Puzey
2010-05-02
New Zealand
Hi Zizou,
We got back safely to NZ with the prospect of returning to work. Oh well holidays must come to an end one day!
I'll be putting up a posting about Memphis on the Tripadvisor site. Here is a copy of it...
"My wife and I booked a 7 day tour with Memphis that included the sights in Cairo, Luxor, Aswan, Abu Simble, the Bahariya Oasis and Western Desert. We found all the people we dealt with to be flexible and very willing to accommodate our needs. For example my wife's flight was cancelled so she arrived a day late but our schedule was reorganized to accommodate a new itinerary.
The guides were knowledgeable and easy to understand.
We were interested in experiencing the 'grass-routes' Egyptian culture and in the Oasis we were treated to a visit to the home of one of the friends of the company representatives. We consider ourselves to be very fortunate to have had this opportunity for a behind-the-scenelook into Egyptian life.
If the number of photographs taken in a particular place is ameasure of our interest then the Western Desert easily takes first prize. Camping the night in the White desert was a very special experience and one we will treasure forever.
In summary I have no hesitation in recommending Memphis we could not have seen so much of Egypt in such a short space of time without their superb organization. They certainly took all the hassle out of our whistle-stop tour of Egypt and 'went the extra mile' to make sure we were comfortable and safe.
This post would not be complete without a special mention of Zizou, our tour leader. He's not only a very well organized professional who understands what customer service is, but is also a genuinely nice person and a great travel companion.
Thank you Memphis for a great holiday experience in Egypt!"
Enjoy the spot light. You are free to use this posting or parts of it however you like.
We have LOTS of photos and I'll put up some of the desert and other monuments on my Facebook page.
Chris & Tineke
2010-04-29
Canada
Hello to all of you! We have arrived home safely! Just wanted to take a minute to send our thanks again for such a wonderful stay in Cairo. Karen, Shirley & myself enjoyed our time there very much. The tour leader Mohsen was very organized, & well informed and we would recommed him to anyone! Our tour guide Ashraf was just wonderful! He was always willing to take a few minutes to answer our "many" questions, he was prompt & on time each day, reliable and a very well informed tour guide. When & if we return, we will certainly request these two ......they were just great. Air Niarobi lost our luggage and between Mohsen & Ashraf, and our wonderful hotel staff at the Fairmont, we felt safe, & very well taken care of! The rooms & meals were wonderful, and the 4 tours we chose to take were exceptional and we enjoyed every minute of them.
Thank you again to all who helped to make our vacation a special one!
Sheryl
2010-04-25
United States
I hope I am contacting the right office to express my gratitude and offer my compliments to one of your employees. I recently returned from a visit to Cairo with the group Head Out Adventures who partnered with your tour company while we were there. Your employee, Hasan, worked above and beyond any expectations when my flight to Amsterdam was cancelled on April 18, 2010. He remained at the Cairo airport with three of us until we had booked new flights, arranged for accommodations, and drove us to our hotel. It was almost midnight before he left us. He even called the following day to see how we were doing. That level of service was so appreciated! Please extend my regards to Hasan and thank him once more for his assistance in a very stressful situation. You really have a valuable employee in him!
Sincerely,
Vicki Steadman
2010-05-06
United Kingdom
Hi Nabil,
here is the review I have put on trip advisor. It will be ready in 24hours.
"Memphis Tours made our trip!!"
Memphis Tours Egypt
ander88 Dumfries, Scotland Memphis tours were EXCELLENT from start to finish!!
The website is clear and easy to use and has excellent details about each trip, and with the Live Help function booking was made very easy with the help of Yosri Abd Allah (Memphis Tours) who guided me through each step and was there to help whenever needed. Yosri sent all the confirmation emails as soon as he could and ensured the booking process was easy and simple.
Altogether we booked two trips with Memphis. We booked a trip to Cairo by flight from Sharm, and also a Bedouin Camel Safari and meal in the desert.
In the morning we were picked up from our hotel by two very friendly and helpful gentlemen from Memphis who drove us to Sharm Airport in our private air conditioned vehicle. They guided us through the airport checkin procedures and waitied until we were all safely checked in and heading to the departure lounge. At the other end in Cairo, we were met by Nabil Abaza, who with his driver took us from the airport in the Centre of Cairo. On the way Nabil was very very friendly and knowlageble about Cairo as we drove through. On the way to the museum we stopped to take some pictures on a bridge over the river nile at Nabils suggestion.
When we arrived at the museum we were met by our own personal Egyptologist, Nabil 2 :) who showed us around the museum and told us about the most important pieces. Nabil 2, then accompanied us to a local Papyrus museum and perfumery, then took us to a lovely restaurant for lunch overlooking the Pyramids of Giza. Later after lunch he took us into the pyramid area and toured us around all three pyramids and told us all about them. We then ventured inside the 2nd Pyramid.
After the pyramids we moved to the Sphinx area and learned about the history further into the Platuea. Later in the afternoon Nabil 2 took us to the local market to do some haggling!!
In the evening we were met again by Nabil 1 from the airport where he took us for drinks at a local cafe, then onto the Sound and Light show at the pyramids.
All in all the day was perfect and both Nabil, Nabil 2 and our driver were really helpful through the day and really looked after us!
Our experience of the Memphis staff was then hightened when we were then met by more staff who took us into the Desert and on camel safari to a Bedouin village. After our safari under the starlight, we sampled a bedoiun dinner and entertainment from the locals.
To some up, Memphis tours made our holiday and our trips excellent. I would highly recommend them to anyone who wishes to tour anywhere in Egypt.
2010-05-25
United States
To Yasser, Waleed and Gamal,
Just a short note to say THANK YOU for a truly wonderful and memorable day in Egypt. This day is something that will live with us forever. We are just sorry the rest of our family could not be with us to experience Egypt as we did.
We have attached a few photos to remember us by. Thank you again, and we hope to meet up with all of you in the future.
Best Regards,
Paul Rutter, David Rutter and Regina Rutter
2010-05-30
Germany
Hallo Frau Amira Mohammed,
Noch einmal vielen Dank für die Organisation des Ausfluges. Er hat uns sehr gut gefallen und wir werden sicherlich bei einem neuerlichen Stop in Kairo auf Sie zurückkommen.
Mit freundlichen Grüssen
Stefan Riemert
2010-06-28
United States
Dear Ahmed,
I have just returned from Turkey where I had been working for the past two weeks. It has been long time since I have been home.
I want to thank you. The tour of egypt for my daughter and I was great. We enjoyed ourselves seeing the sights of your country. The staff of Memphis tours was always helpful, courteous, friendly and would go out of their way to help us on our journey. They were prompt and on time and knowledgeable.
The private guides in Cairo (I cannot remember his Name) and the one in Luxor (Salem) were very nice and explained lots of things to us. The guide in Cairo was friendly and knowledgable. I enjoyed the company of Salem. He made our visit special in his part of egypt. He had good knowledge of the sights and was able to communicate well. He answered our questions that we had. He even arranged one night in a Nubian village for us (see picture). He also shared his home and family with us which was special.
We only had one problem. The cruise ship was below your standards I believe. The food was ok but the hot food usually was not hot. Also, my daughter and I both became ill there. In fact, three other people on the Memphis tour with us also became ill. In fact, others on the boat also became ill. We did drink bottled water but I think the food made us ill. The one person who did not get ill only ate bread and rice most of the time. So I missed one morning tour and my daughter missed Ramses temple in Luxor which I really wanted her to see. In all of the traveling that I have done, this was the first time I became ill.
As I said the sights were great and the representatives and tour guides did a great job. A trip we will remember. Thank you for putting the tour together for us. I attached a couple of pictures for you.
regards,
Lonnie Guralnick
2010-07-07
United States
Good Morning Ahmed,
Thank you for your mail. Yes, we were very much satisfied with the Cairo tour. We certainly prefer the private tour over the cruise sanctioned tour. We loved the Egyptian Museum and I am sorry that I cannot remember the lovely lady who was the tour guide, but she was excellent. The pyramids and the ride on the camels were very organized. We were mesmerized by the driving and our driver was total excellent in every way on the highway. As you know, we arrived back at Alexandria BEFORE the ship had arrived.
Yes, I would recommend MEMPHIS TOURS to my colleagues and my new clients.
Thank you.
Best Regards,
Lois E. Smith
Travel Consultant
2010-10-15
United States
Last week, my friend and I participated in Memphis Tours "short break". I have traveled to every continent both solo and on tours, in my travels I have never felt the need to write the tour operator but this time I felt compelled to write and thank your company for what was the best time I have ever had on a trip. I was looking for a quick look at Cairo and the classic sites (pyramids and museum). What my friend and I got was a trip that gave us positive memories that will last a lifetime. Our guide (Nabil Safien) was not only more than knowledgeable but truly seemed proud of Cairo and more importantly seemed to enjoy sharing his city. This attitude was infectious and both my friend and I left the city not only in awe of the sites but with a full appreciation of the city. To be honest, as Americans, I was a little nervous about traveling to the region but soon my trepidations were put to rest with the full service and care the Memphis Tours provided. I am not only recommending your tour to all my friends but telling them that Memphis tours is the “only” choice for their travels to Cairo and Egypt. I will be returning to Egypt in about a year with my wife to participate in one of Memphis Tour’s extended tours with Nile cruise. With the service and care provided on a quick tour like your “short break” I can only imagine the how wonderful a longer tour will be. Thank you for your service and care, it was and is greatly appreciated. Sincerly Paul Skrable
2010-10-01
United States
Mr. Fayez,
We have returned home from our travels and I just wanted to send a heartfelt thank you to you and our amazing tour guide and driver from our time in Egypt. Our trip was perfect from start to finish. The professionalism and personal touches that both our tour guide and driver gave to the trip were unmatched and extremely appreciated.
I am slightly embarrassed as cannot for the life of me remember the name of our wonderful tour guide while in Cairo (our drivers name was Kahmel). She truly was wonderful. Would you mind sending me her name so I can send a proper thank you to her. She was a wealth of knowledge that was truly appreciated.
I would also like to thank you for taking the time to call me and follow up on my email request for quotes. Very few companies take the time to personally respond to email request and this is just one of the few personal touches that set Memphis apart from the rest.
Additionally, we are looking to head back to Egypt in November and look forward to working with your company again on our future trip.
Again, I can't thank you for Memphis enough for helping make our travels wonderful.
Kind regards
Sarah Privette
2010-10-11
South Africa
Hello Mr. Fayez,
It is a pity that we didn’t get to meet during our vacation. Everything happened so fast & all the drama with Maya didn’t help.
Anyway, I wanted to thank you for the excellent service from all at Memphis tours. The itinerary was perfect and the tours were excellent. Egypt is really all they say it is, if not more.
You can be rest assured that I will definitely recommend your company to anyone who wants to travel.
Best regards & thank you again!
Elisha.
2010-10-09
United States
Mr. Fayez,
We have returned from our trip to Egypt and wanted to thank you for Memphis Tours assistance. Our tour coordinator, Osama, was wonderful. He had everything planned and arranged so that everything went smoothly. We were impressed with his professionalism and willingness to help us in any way.
His friendly personality was an added bonus. He arranged for our Giza tour guide, Nasreen, who was excellent. She made the day especially meaningful and fun.
Thank you again and please know that we will definitely recommend Memphis Tours to our friends and will suggest to them to request Osama as he did a great job.
Regards,
Cheryl Lange
Bloomington, Minnesota USA
2010-08-15
United States
Dear Abdo,
the tour was amazing. The representatives, the guides, the drivers, the hotels, the cruise, the program, etc. We really had a wonderful time and look forward to visiting Egypt again. We would definitely recommend Memphis Tours to anybody planning a trip to Egypt.
Thank you very much for everything once again.
Best regards,
Eduardo
2010-08-14
United States
Dear Mr. Fayez,
Just wanted to say thanks a million for making our trip in Egypt a wonderful experience. Without your help, we would not have enjoyed our trip there. You made our vacation very memorable and your staff – Mr. Ahmed Al Said, Osama, Mr. Pepsi and Amir had been the best tour guides we ever met. They are very warm, caring and professionals. They have made us feel we were in good hands and in the company of very good people. They made us feel safe and our fear of being in a strange country-(since we have not been there)all went away. We even had so much fun with Osama’s dance and singing. He really knew how to entertain us and made us laugh all the time. We all miss them and hope we will see them again in the future and that’s including yourself.

We can’t thank you enough for taking good care of us while we were there by entrusting us to your best staff and the best hotels.
Sincerely Yours,
Josephine Chuang
2010-11-21
France
Bonjour,
J' ai été très satisfaite de mon excursion à Alexandrie.Merci à mon guide(Emad je crois)et à mon chauffeur.
Acceuil ponctuel et courtois à mon hotel et belles visites à Alexandrie,j'aurais cependant aimé faire une petite promenade dans les jardins du palais, mais peut-être n'est-ce pas permis, néanmois j'ai bien apprécié ma journée.
Merci
Sandra Philibert
Hi - I travelled to Cairo and was pre-arranging my tours from home before I arrived. I had found Memphis tours website and found their pricing competitve for their private tours. When I searched for feedback on the company on Trip Advisor I found little written and the odd complaint from a couple of folks. I found that Memphis was a great company. The tours were fantasic, the guides were professional and knowledgable. I really couldnt complain. I'd definitly use them again if I ever travelled back. Good luck and safe travels.
2009-10-18
We had very little time to visit Egypt and contacted Ahmed Fayez at Memphis tours. Actually we met him online via a chat on their website, very resourceful. We checked on the company and proceeded to book hotels and tours with them. Everything met our expectations and more!!! We were greeted at the airport by them and provided us with a Cell phone for our private use. The we were walked through the passport office and made sure we had all that we needed. When our tours started they have very new and comfortable vans, private for my family. The Egyptologist (Ashraf) was very kind and knowledgeable throughout the tours. He provided information and gave us time to explore on our own. I strongly recommend this tour agency Memphis Tours, that went out of its way to make our experinece wonderful in the little time we had in Egypt. ronaldo luna
2009-10-24
We arranged shore excursions with Marwa Samir of Memphis Tours at [--] for our port stops in Port Said and Alexandria, Egypt. The guide and driver were excellent and most informative and accomodating, and the bus was very clean and comfortable. To add to the perfect days of touring was the fact that we saved more than 50 % on the cost of the same tour with the cruiseline and we had only 16 persons on a 50 passenger air conditioned bus versus the 45 or so on the cruiseline tours. My wife and I have traveled to many places and we consider these excursions equal or better than anyplace we have ever been.
2009-10-28
We had an amazing time in Egypt. We felt very looked after by Memphis Tours from the time we got off the plane, to when we were returned to the airport. Memphis organised all our accommodation, transport, tours, tickets to the U20 FIFA World cup etc, and their staff were very knowledgable and lovely. It was very affordable, and a must-see destination! I recommend Memphis Tours for anybody visiting Egypt.
2009-10-29
1. Memphis tours was very helping in planning, arranging, and organizing our trip to Egypt. Although we were on a tight timeline (12 days), they managed to fit in everything that we wanted to do. Plus they were very helpful in offering suggestions of additional things that we should see/do. Particularly, I was a bit apprehensive about the Nile Cruise at first. I didn’t think that that was something that I wanted to do… but Ahmed Fayez insisted that it was top-of-the-line and a great way to see the temples along the Nile. In retrospect, I’m very glad that I followed his advice and booked that portion of our trip. The cruise was absolutely fantastic. This was my wife’s favorite part! 2. The Bedouin overnight portion of our trip was my favorite. The food that I ate that night was better than any I have ever had! The only suggestion I would make is skip the black dessert after breakfast and head back to Cairo first thing in the morning. The black dessert was nice… but at that point I was just ready for a shower! Haha. 3. Mohsen, our coordinator, met us at the airport and helped us fly through customs without any problems. During the first part of the trip he was very friendly, anxious to help us in any way that we could. Specifically, on our way back from St. Catherine the AC went out in the van. Mohsen was eager to fix it for us… eventually he stopped at a local repair spot, got some freon, and fixed it. We were extremely grateful that he went out of his way. On the last day of our trip, we asked Mohsen to check the status of our flight (which was supposed to leave the following day). Mohsen called the airport, gave them the flight number, and responded that it was on time. Later that night, I decided to double check and was surprised to find out that our flight had been canceled and rescheduled to the following day. I don’t know if Mohsen didn’t ask the appropriate question or he was given bad information… either way it created a problem for us as we had to spend nearly $100 USD in long distance calls trying to figure out why our flight was canceled, when it was canceled (months before), and what to do. Plus, we had to book another night in the hotel, which Memphis helped us, and pay for another day of unbudgeted expenses. I did blame Mohsen for our headache… not for the cancellation but for obtaining bad information. It would have been more appropriate to verify the date and time as well as the flight number of the flight to be certain he was obtaining accurate information. Regardless of if it was his fault or not, it is his responsibility as our tour operator to obtain and report accurate information. Imagine if I would’ve checked out of my hotel, gone to the airport, he dropped us off and found out it was canceled… I would’ve been extremely upset for the inconvenience. Once that happened, Mohsen attitude changed completely. He was no longer fun loving and helpful. Instead, he treated us as if we were an obligation and an inconvenience. He took us to Khan El Khelili on our final day (the day that we were supposed to leave) and made it extremely awkward for both my wife and I. He only said maybe 10 words to us… and kept saying things like “And that is why you are mad at me” or “I don’t know if I can do that for you or you might get mad” as well as other similarly stand-offish comments. It was very unnecessary… we were willing to bury the hatchet, forget this one instance, and move on… he wasn’t…and it became very unpleasant. 4. The trip to Alexandria was fun, but definitely not worth the money. For $130/person we went to Alexandria for the day, saw some sights, had lunch, and came back. In retrospect, I wish I would’ve spent the night there and made it a two day event… that would’ve allowed me to see more and I would’ve felt like it was worth the money. Our tour guide in Alexandria was not very good. He didn’t introduce himself until midway through the tour. He also kept talking on his cellphone while we were with him. At one point, we waited 10 minutes while he finished up his phone call. He was very unprofessional. Also, he really didn’t explain much of the history. I still don’t know the significance of Pompey’s Pillar or the Library at Alexandria. 5. The tour guide (Mr. Ashrof) who took us to the Egyptian Museum, the Citadel, and the Pyramids was absolutely great! He was a very captivating story teller… I would absolutely recommend him to anyone. All in all, I think my experience with Memphis was favorable, and I would absolutely recommend this travel agency to anyone. Ahmed is a top of the line professional who will help you plan the trip of a lifetime! Thanks for all you did for us Ahmed!
2009-10-31
You arranged a tour of the Giza pyramids for me on October16 - I was picked up from the Jade Cruise ship in Alexandria. My friend, Anne Baldwin who was in a wheelchair was also along. I want to tell you how much we enjoyed the tour. The guide was most knowledgeable and informative. He was not familiar with the tour we had requested, and we were not able to shop at the bazaar in Cairo. We did drive by it however. The driver was so efficient and capable. He was also helpful with Anne. The shining star of the tour was the new Memphis employee, Ahmed. He was so very kind and helpful with Anne, and saw to all of our needs. He represented Memphis Tours in such a positive light, and I do hope he will have a long and positive career with your company. Anne was in contact with a travel agency in her home town before our cruise. They were unable to arrange the Cairo tour for us. I found you on the inter-net. Since our return, Anne has called that agency and highly recommended Memphis Tours for anyone traveling to Egypt. Again, thank you for your help. I am happy to say I have now visited the pyramids! Barbara Ellis
2009-11-01
Booked Memphis Tours for a private day excursion from El Gouna to Cairo, from the minute that we were picked up from out hotel the customer service we received was second to none, we were met in Cairo by our tour organiser and taken to the pyramids where we got an egyptologist to take us around the 3 pyramids and the sphynx, he didnt just tell us the history but also local tales about the pyramids, he also made sure the many sellers didnt hassle us too much and learnt us the arabic words for no thankyou! Lunch was provided at the Hard Rock cafe on the nile before we were taken to the Egyptian Museum fot a tour. In the evening we were transfered to the centre of Cairo where we went on a walking tour taken throught the souk and also to see many sights which many tourists dont get to see. The whole day was well organised everybody was very friendly and there was also no pressure to do anything that we didnt want to, our satisfaction came first and foremost. Memphis Tours the best tour company in Egypt!!!
2010-10-10
United States
Hello Shalapy,
I want to Thank-you for all your help with everything. You came through with last minute trips that we asked for. Everyone who assisted us where wonderful. I am bad with names but our driver and the guide for most of my tours where a pleasure, very informative, and helpful. Since we where both females, it was great that you booked us with another female for our tour of Giza. She was very knowledgeable and professional. She knew what we wanted and did it well. She was a great pleasure. I would use her again.
I would definitely use Memphis tours again and I will recommend Memphis Tours to all my friend and family.
I have also attached a couple of pictures for you.
Thank-you once again and I hope one day I will be able to return to Egypt again.
2011-02-27
United States
Hi Mohamed,
We reached safely back home yesterday.. Had a fantastic time at Egypt.. We loved every bit of it and your representatives and tour guides were very nice to us.. Just can't thank you enough for such a great holiday and for keeping us so safe whilst we were there..
We love Egyptians and ofcourse Memphis tours :-)
Cheers,
Radhika
2009-11-01
Booked on line with Memphis Tours and not 100% certain what to expect but all expectations were met and exceeded. Driver and guide provided everything promised and then some. Guide handed printout of tour to us(matched my printout I had) and asked if this was what we wanted and we could change anything that did not excite us. On the way back to the ship we went to several historic sites that were not part of tour. It seemed that driver and guide were not in any hurry to finish tour and asked us several times if there were any other places we wanted to see. We were extremely happy with our tour and would recommend Memphis Tours for any one who is looking for tour of Cairo and Alexandria
We booked with Memphis directly in Egypt. At first they reply in minutes, then you pay the deposit and it slows up a bit...despite this, the tour company is excellent. We found all staff very professional, they arrived on time and took great care of us. Everything really went very well with this company.
I felt compelled to write this review as my wife and I were so impressed by Memphis Tours' organisation and attention to detail. We had our own Egyptologist for each day - both of whom were very knowledgable, and also so accommodating to our wishes. They also helped so much with "local knowledge" on what to do - and what not to. All the transfers between hotel and airport, and to and from each location were on time - every time - to the minute - such a relief with so much travelling. The company's representatives were always on hand and so helpful. In conclusion,appart from advising everyone in the world that they should visit the wonders of Cairo, Giza and Luxor I would also advise anyone contemplating such a trip that Memphis Tours are "First Class" and you will have a marvellous trip with them.
We used Memphis Tours based on a recommendation from another traveler. We took a 12 day cruise around the Med with a stop in Alexandria Port and Port Said. We arranged for memphis tours to pick us up at the first port then drop us off at the second port, with an overnight in Cairo. Everything was extremely smooth and as stated. We stayed at a great hotel right by the pyramids. The tour guide was very knowledgable and the driver accomodating. I would definately use them again if we go back and highly recommend them to anyone else. Security was never a problem, very safe.
Our group of 52, under the banner of National Taiwan University Reunion Group (NTU Reunion Group for short), contracted Memphis Tours Egypt (Mr. Ahmed Fayez) through Memphistours.com on a shore excursion from Port Said to Cairo pyramids with a Nile River cruise and lunch on Oct. 21, 09. It was an exciting and memorable trip for us, one which turned out to be the high light of our entire journey of 13 days, cruising with Grand Princess which took us from Rome to Naples, Athens, Istanbul, Kusadasi, Mykonos, Port Said, Alexandria, and then back to Civitavecchia and Rome. The services provided by Memphis Tours Egypt (specially Ahmed Fayez) on the day trip to Cairo pyramids was exemplary. The Egyptologists who came along with our buses knowledgeable, and representatives from Memphis handled the trip professionally. For the cost of less than half of what asked by Princess, we really had our worth of sight seeing in Cairo. The lunch cruise on the Nile River was leisurely, and the food was plentiful and appetizing. There was sound and dance on board the ship, except that it was too loud for comfort, However, one could opt to go upstairs for picture taking and relaxation. If there was ever any complaint, it would have to be the lack of shopping opportunities. The trip to the papyrus paper making shop was informative and enlightening. But, had it not because of time constraint, some probably would prefer to see the Bazaar instead. Yet, after a nice camel ride in the Valley of Temples, with the view of the three Pyramids in front and the silhouette of Cairo behind it, even the view of Sphinx from distance seemed to have pared in significance. To me, this was a trip highly recommendable to all, and one which Memphis Tours Egypt arranged very successfully for us and tailored to our needs for safety, reliability, and comfort.
I´ve just finished arranging my trip to Egypt in December. The operator was really helpfull and had a lot of patience as I wrote him probably more than 12 times changing itinerary and making a 8 days-6 cities tour possible. I will write upon return to tell if everything worked fine.
I say HELLO to you from Germany! From 24th of October until 2nd of November I travelled with 7 other women from Germany to the Western Desert. Our tour guide was Ahmed Hassan. Now it is time for me to say: THANK YOU SO MUCH FOR THIS TOUR!!!!!!!!!!! We all enjoyed travelling with the crew we had! We always felt save in the desert. First of all I say 1001 Thanks to Ahmed: During all the time he was patient, very kind, he always looked for us and helped were ever he could. He gave us a lot of information about the desert, Egyptian history and traditions. I congratulate Memphis Tours for such a beautiful tour guide! Next time when we travel we only want to have Ahmed as our guide! I have to say “Thank you” to Sayed, Senussy and Jussuf, our drivers. We always felt save in their Jeeps. They are beautiful drivers. They have been very kind and friendly. They always worked hand in hand when they prepared our nice camp or when one had a problem with the car. Sayed is the best cook! The meals he prepared have been so delicious! His desert-kitchen was very clean. You know that this is very important for us! Thanks to Sayed, I dream of his Shak-shooka! Special thanks for the invitation to his family in Siwa. We really enjoyed the time! In Siwa we enjoyed the hospitality of Abdul. Thank you very much! The time in the desert with this wonderful crew was too short! We had such a lot of fun. We know that it is not easy to travel with 8 ladies from Germany - always laughing and joking! Last but not least: Thank you, Memphis Tours! I had only the informations from internet about your company. But from the first moment I had a good feeling. Therefore I chosed your company. Now I recommend Memphis Tours to anyone! Thanks for the beautiful shirts and the nice caps. They are really very nice! It is hard for us to wait one year for the next trip! With 1001 desert-dreams in our hearts! Senah
First of all I want to thank Memphis tours for the fantastic 12 days taylored tour your company has provided us. The time we have spent in Egypt will be unforgettable for all of us. Hotels and cruiser have been very nice; all hotels have been of a very good quality and we found them nice clean and cosy and we have enjoyed very much the stay. I, my cousins and my daughter want to highlight to you the high professionality and dedication of ALL the Memphis tours representatives who have taken care of ourselves during the whole tour. Among all Memphis Representatives, we want to do a special mention to the dedication and help given to us by both Mr Ahmed of Aswan and Mr. Ahmed of Luxor, realising a very good and professional job who always leaves your company on a very high position. We want also to thank all the guides provided by Memphis, all of them have been very professional, helpfull, polite, human, and extremely patient with our questions to them (Jazmine in Luxor has a deep knowledge of egypcian archeology and speaks very fluent spanish). And at the end we want to thank your, Mr. Fayez, for all your advices and patience in preparing our tour. I will recommend your agency services to interested people who will ask me for a travel through Egypt. Many, many thanks and I do not disregard to come back to your marvellous country again, in these case we will be in contact. Take care !!!! Always yours sincerelly, Concha
Hi Abdo, The Memphis tour was great and more than met our expectations! Your cheerful guide was there to meet us. We had no idea we would all enjoy the camel ride so much! What a view of the pyramids! The Fellucca boat ride was so relaxing. We enjoyed how the man steering it was so smooth and precise in maneuvering it into the dock. Well done! You were very accommodating with the desires of our group of eight. Thanks for the great tour. Please keep up the good work. Dave H
My wife and I used Memphis Tours for our vacation( November 9-20 November 2009) to Egypt and Petra in Jordan. We are very seasoned travellers and must say that Memphis Tours were just fantastic. We booked on the internet and Ahmed Fayez handled everything very professionally and very quickly. He tailor made our itinerary to suit our needs and the itinerary was excellent. Then when we arrived in Cairo we were met by our Tour Leader from Memphis Tours, Mohammed Hassan El Yamany. Mohammed was also fantastic; he did just about everything for us making it all so easy and relaxing. Arrangements were all on time and they thought of every detail. Even giving us a mobile phone when we arrived in Cairo so we could stay in contact. We can highly recommend Memphis Tours and they gave us great service and excellent value. Also, they are very nice people to deal with. We will certainly recommend Memphis Tours to all our friends. What a great Company they are; our sincere thanks to you all . Gerald and Karin Saltman, London, UK
Memphis Tours designed and organized an incredible tour of Egypt and Jordan. Our contact for this tour was Ahmed Fayez who made the reservations and tours for our trip online, it was so easy! Both my husband and I had a wonderful time and an experience we will cherish for the rest of our lives. From beginning to end there was a professional tour leader or guide to meet us at the airport for transfer to the next destination. Mohsen our Egypt tour leader in Cairo was extremely efficient and personable and we felt comfortable with him handling all our details while we were in Egypt. It was reassuring to find that he had our Visas in hand upon arrival in Cairo. Ahmed our Cairo tour guide was friendly and very knowledgeable- from him we learned a great deal about the architecture and the history of Egypt. Khaled, our tour coordinator and driver in Jordan was great too. He met us at the airport in Amman. He spoke about the music, food, language and culture of Jordan and he also arranged for some informative guides to show us around the key sites. We felt very comfortable with his navigation of the high mountain roads. He provided us too with cds with music from this region. We would also like to mention that we were upgraded to a senator suite on the Sonesta Sun Goddess for our cruise on the Nile,which gave us beautiful views of the Nile and exceptional service. We were also upgraded in our hotels in Jordan which was totally unexpected! Frank and Linda Dello Stritto - American Expats living in Jakarta, Indonesia
We were two couples planning our first trip to Egypt. Since we don't particularly enjoy group travel, we had made reservations independently for hotels in Cairo, a Nile Cruise on Oberoi Philae and the internal flights to and from Luxor, Aswan and Abu Simbel. We noticed that our same cruise was being offered by Memphis Tours Egypt at a discount of approximately 1000 Euros per stateroom over the price directly from Oberoi. We cancelled with Oberoi and rebooked with Memphis. At the same time we arranged for transfers to and from the Cairo airport and for an all day private tour guide and driver in Cairo. From the day we landed at Cairo International we could not have been more pleased with our experience with Memphis. They were always where they were supposed to be and usually early. The transportation was first rate with a driver and a representative. They were especially helpful dealing with Egyptair. I admit that I had a great deal of apprehension, bordering on anxiety, when we chose to trust some of the major portions of our trip to Memphis - but in retrospect it was probably one of the smartest things we did. I can't recommend them more. Egypt was an amazing experience, and all the more so because of the really professional folks at Memphis Tours Egypt.
I would like to thank Memphis Tours once again for arranging a tour for me and my son from Hurghada to Cairo with such professional presicion. It was an unforgetable experience, the tour guide was absolutely fantastic and attentive, the representatives and driver were fabulous. Everyone went out of their way to ensure not only that everything went smoothly, but that out visit to Cairo exceeded all our expectations. I will certainly use Memphis Tours when I am back in Egypt again and would not hesitate to recommend their services to anyone visiting Egypt. Best regards Kveta
My mother and I traveled to Egypt for the first time, and used Memphis Tours to plan our whole trip. She doesn't travel often, and this was her first trip overseas. She was flying by herself from the US, so I was understandably nervous for her... and wrongly so! Memphis Tours took care of everything, even greeted her at the gate and escorted her through customs! Everything on the tour was exactly as described on the site - there were no surprises, changes, or hidden costs. And the staff was so friendly and welcoming, I still keep in touch with them! Wonderful tour company, and wonderful staff. A wonderful trip because of them!
I booked Memphis Tours for my clients, elderly russian-speaking tourists. They were terrified to go on an independent tour from their cruise, while in Egypt. They heard stories of how dangerous it is to go on your own for an overnight tour in Cairo while the cruiseship stopped in Alexandria for 2 days. My clients were pampered by Memphis Tours. They loved every moment of their shore excursion - the tour guides (Russian speaking), drivers, hotel, restaurants, etc. I highly recommend this company for all tours in Egypt. My clients thanked me for a "once in a lifetime experience"! That's what I love to hear.
My husband and I are used to making our own travel arrangements, but we don't know enough about the Middle East and didn't have time, so we trusted our fate to Memphis Tours. That turned out to be a very wise decision. A Memphis Tours representative was at our elbow for the entire trip. The guides provided info about the various sites and gave us enough space and time to tour on our own. When we needed to adjust anything, they were most accommodating. Our trip included 3 days in Cairo and 4 days on a Nile cruise. While in Cairo we visited the pyramids, a papyrus factory (very interesting), carpet making factory (great if you want to buy carpet), Cairo Museum, and the Citadel. The experience on the Nile Cruise was like watching a movie as we cruised by ruins of temples, beautiful countryside, and watched the people work the land. A couple of things could have gone better. The first hotel, Grand Pyramids Resort was old and the food was just "okay". Additionally, there was a very loud party in a guests room and the hotel could not or would not stop the noise. We asked to go to a different hotel on our return and Memphis accommodated us by placing us in a suite at a Movenpick hotel that was perfect. The other thing that would have made the trip more enjoyable would be if tips were included. The initial price of the trip was reasonable, but the price actually ended up being about 20% more because of tips. I would have preferred paying more up front than constantly paying tips go drivers and guides. (It should be noted, that all tour companies in Cairo have the same tipping policy.) Overall, the trip was great! Memphis Tours did a great job. Congrats to Emed, Wallid, and Ahmed.
Your service was very reliable and professional. It met all our American standards. I'd comfortable recommend Memphis Tours Egypt to others.
My wife and I recently vacationed in Egypt (Cairo and a Nile river cruise), and Memphis Tours provided guides to help us. I found the level of service to be excellent. Guides greeted us at the airport, were always on time to pick us up for a daily tour, had our exhibit entry tickets ready for us, were flexible and diverted to other destinations whenever we wanted, and always provided comfortable transportation. I recommend visiting the Nubian museum at the Edfu stop along the Nile - to see some previously untold stories about Egypt there. Yes, there were a couple of minor glitches - one of the busses broke, so they had to arrange a substitute car and driver - but everything was handled smoothly. We complained about one noisey night in a hotel, and they moved us into another, fancier hotel - penthouse suite - pretty nice rebound. I recommend this company. They know how to provide first-class service in Egypt, and their guides are knowledgeable and friendly. We had a very nice vacation, with no worries, thanks to Memphis.
2009-12-09
Memphis Tours provides stellar service with extremely knowledgeable and professional tour guides. We had a personalized tour & learned much more than expected about ancient Egypt. They guide & driver provided a comfortable vehicle and reliable transportation. It was a flexible schedule, so they adapted easily to changes during the day. They made some really nice recommendations which added more fun to our site seeing. We loved the service because it made our first vacation in Egypt relaxing and worry-free. Our teenaged kids loved the tour guide and found Egyptian history to be a lot of fun. We definitely recommend them to other travelers and would also use their services again.
2009-12-11
We were a group of 56 and we all were very happy with Memphis Tours services. They exceeded our expectations. The tour guides were awesome, professional and fun. We all had the greatest time in Egypt. Can't wait to go back. Thank you for your hospitality. Graciela Minnesota, U.S.A.
2009-12-13
If you are considering a visit to Cairo, I recommend you use the services of Memphis Tours as we did when our ship docked at Alexandria. From pick up at the port to drop off the next day, everything was first rate. We visited the sites at Giza, Memphis and Sakkara the first day and the Citadel and the Alabaster Mosque and the Egyptian Museum the second day. The hotel was 5 star and the guides were friendly and knowledgable and security was provided. I cannot imagine touring Cairo without the services of a reputable tour company and Memphis Tours more than met our expectations. For info, contact (--)
2009-12-15
In October 09 we travelled by cruise ship from Rome to Alexandria as 2 couples from Australia. Prior to leaving home we arranged tours with [--] which allowed for us to be met at the Port and then taken to Cairo to visit the Museum, Sphinx and Pyramids with a Buffet lunch included. We then rejoined the Ship and travelled to Safaga. We were met again and taken to Luxor to visit The Valley of the Kings, Karnac Temple and other places of interest. This included a short boat trip on the Nile and a buffet Lunch at a very nice hotel. We were very happy with the prompt and courteous service provided by the drivers and the very knowledgeable guides. Although the tours were over long distances we were never concerned that the schedule would cause any problems in returning us to our ship on time. Marwa was most helpful with the initial planning for our tours and the payment over the Internet was very secure. It is our opinion that Memphis Tours can be relied on to make your tours in Egypt most enjoyable. The costs were very competetive with the tours offered by the Cruise Ship and from the reports we heard from fellow passengers who used the ship tour, ours was a much more personal service. Transport was by comfortable Air-conditioned Mini-Bus.
2009-12-17
We just returned from a 10-day private tour to Cairo, Luxor, and Aswan with Memphis Tours. I am in a wheelchair and was impressed not only with the guides and hotels, but also with the drivers and helpers who guided my wheelchair and the staff's awareness of accessibility issues. The tour guide in Luxor, Ahmed, was wonderful: well-informed and patient. Hamdy, who arranged our tour, also helped us after our trip ended to find out what happened to a rug we shipped and had not received (he found it). Throughout the tour, the attitude of the staff and management was to solve problems and do whatever they could to accomodate our wishes. Customer service was excellent throughout the trip and my wife and I highly recommend Memphis Tours.
2009-12-17
We just returned from a 10-day private tour to Cairo, Luxor, and Aswan with Memphis Tours. I am in a wheelchair and was impressed not only with the guides and hotels, but also with the drivers and helpers who guided my wheelchair and the staff's awareness of accessibility issues. The tour guide in Luxor, Ahmed, was wonderful: well-informed and patient. Hamdy, who arranged our tour, also helped us after our trip ended to find out what happened to a rug we shipped and had not received (he found it). Throughout the tour, the attitude of the staff and management was to solve problems and do whatever they could to accomodate our wishes. Customer service was excellent throughout the trip and my wife and I highly recommend Memphis Tours.
2009-12-18
Ok, this is awsome, arrived at Cairo at 9am and my connecting flight back would only leave Cairo al 4am the following day, so we hired Memphis tour, designed what we wanted to do and just let them take you, with their guide, their driver and their mini yes mini mini van. a little small for my husband 6ft, long legs but again it was only the two of us. we were able to do all we wanted in a timely manner and get to the dinner cruise on the nile everything is included, all people, all entrances, gas... only thing at the end of the day, a tip is expected for all, but what we thught was a good tip from what I had read online, I think at the end was a sour note.. but then again we paid almost $380 US dollars for two for one day.Also a little thing was that water was to be available all day in the mini van, but never got a drop of it, nor was I offered any at any given time, but I guess I could live with that, after having private tour of the national museum, a view of the pyramids, a photo op. of my husband with the belly dancer (hahaha) lunch at Hardrock cafe, visiting the sphinx, and much more valuable experiences from this trip than a drink of water one day in my life.Would use them again any time.
2009-12-24
I just returned from a Mediterranean cruise that stopped in Alexandria for 2 days. I arranged a private tour to Cairo through Memphis Tours. They took care of every last detail. We were met at the port at 7:00 am by a private driver and our tour guide, Mr. Ahmed Abdul Hameed. Day 1, we visited the pyramids at Giza, the step pyramid built by Imhotep, the statue of King Ramses II and had a wonderful traditional Egyptian lunch. Ahmed escorted us to our hotel (the Movenpick) where our accommodations had been pre-arranged by Memphis. Our driver then took us to the evening sound and light show at the pyramids. He returned us to the hotel afterward. Food at the hotel, incidentally, was outstanding. Day II, we visited the Citadel of Saladin and Mosque of Muhammad Ali and the truly unbelievable Egyptian Museum of Antiquities. Lunch was at the Hard Rock Cafe in Cairo (they offered an Egyptian buffet that was terrific so don't be turned off by the name if you are looking for regional cuisine). We were pleased with absolutely everything on the tour but I must say that the absolute best part was our guide, Ahmed. I strongly encourage you to ask for him personally. We were truly amazed by the sheer volume of his knowledge of Egyptian history and culture. He also shared with us some very moving context on Islam during our visit to the Mosque of Muhammad Ali. Ahmed was extremely attuned to our needs and recommended a few excellent shops where we were able to browse without pressure. We felt very at home from the moment we met him. I cannot recommend him or Memphis Tours highly enough.
2009-12-27
Copy of e-mail sent after tour: Dear Mr. Fayez, This is just a note of appreciation for the excellent tour that you arranged for Prof. Eadie and me. We were most ably served by your Memphis Tours team, from the time we were met at the airport by Nabil until the end of the tour in Cairo. I remember particularly the knowledgeable commentaries of Rehab and the incredible driving skills of Osama in Cairo, and the similar services by Isis and your driver (I’m sorry that I have forgotten most of the names of your staff; we were so busy sightseeing that my note-taking suffered!) in Luxor and Aswan. We were particularly pleased by the care that your staff took in ensuring that we made all of our connections; we would surely have been in difficulty if we had been left to our own devices. The accommodations and meals were of a very high standard. We had an exceptionally enjoyable, memorable, and informative visit to Egypt, thanks to you and your team. Sincerely, Bill Tyson Dr. W.R. Tyson Ottawa, Canada
2009-12-28
I always wondered how can a travel agency for 5 star rating always ..Is it hacked , did they write their own review .? I had many options to go with in Egypt but I chose memphis becoz it has a superior cruise and rave trip advisor reviews. In short if you are travelling to egypt just pick memphis and customize the way you like . Nabil - On time everytime very friendly , Drivers - Very polite and helpful Guide - Cairo - Mohammad ..he is a scholar and great person to hang out with . I would recommend everyone to request for Mohamad , he is very accomodating on time , itenary and will customize the day trip to your convenience. While the staff in Cairo is excellent you are bound to expect the same service in Luxor - Aswan. Since that part of Egypt is not that developed the level of professionalism is not as high . Having said that Memphis staff in upper egypt try to make your trip memorable . My guide in Aswan- luxor Osama was good . But we ran into a bad patch when he tried to squeeze everything in 2 hours 7 am - 9 am and was not flexible on late start . After having some talk with him he later adjusted a few things. Only low point was the memphis rep in Luxor tried to checkin luggage for us and claimed that we had 10 kg over weight and that we had to pay 10 pounds per Kg . I immediately called his bluff and he backed off . Most important is pick your own hotel . I chose Shearaton Cairo - I was happy with it . Basma in Aswan was very average , not sure about the quality of other but I would skip it . Cuirs - M/S Allysya was 5 Stars all way ..best continental food I ever ate . Staff is very friendly and professional . Shout out for Ahmed - Lobby manager Few tips 1.Bottom line ..check every detail of you trip when you finalize it , Guides blindly follow it . 2. Make sure to add Valley of Queens in Luxor 3. Always use Flight /Cruise for Travel ( trains and cars for inter city is not very recommended) 4. Tip 10 Pounds for driver and 25 for guides per day , that will make them happy 5. It is ok to start 10 AM every day , you would be able to finish everything by 3 pm easily . 6. If you want to make changes to time , plan be vocal usually memphis tours is very accomodating .
2009-12-30
Alexandria, Egypt was a port stop on a recent cruise, so knowing that we'd have two days in port I went looking for a private tour guide for Cairo. I contacted Ahmed Fayez at Memphis tours by email, and he responded immediately, helping to iron out our plans and making the process very simple. It's nothing like booking an excursion through the cruise line, where you don't have much if any say into your itinerary. With Memphis Tours, I essentially told Ahmed what I did and didn't want to see, and along with his suggestions he adjusted everything accordingly. We decided on a two-day tour of Cairo, with an overnight stay in a local hotel sandwiched in between. At one point I preferred to stay in a different hotel than was originally included in our package, so Ahmed changed the reservation without question and at no charge. I found that the price Memphis charged was significantly cheaper than a similar tour provided directly by the cruiseline. The only difference was, instead of being on a bus with 20 other random cruisers, we had a air-conditioned minibus, personal driver and personal tour guide, all to ourselves. The actual tour of the city was fantastic. Our tour guide, also named Ahmed, was incredibly knowledgeable of Cairo and really put his heart into making sure we had an enjoyable time. He met us at the port in Alexandria at 7 am and was with us all day until he dropped us off at our hotel around 8 pm. We picked him up the next morning and he saw us around all day until it was time to reboard the ship. Our personal driver was always on-time, and shepherded us around the frantic streets of Cairo without incident..trust me, you would NEVER want to attempt to navigate the city on your own. The Hotel, Mena House Oberoi, was simply incredible. The pyramids were right outside our window, the service and food was phenomenal, and our room was like our own private villa. We rued having to leave in the morning. All in all, an experience of a lifetime. Being in a foreign country can be daunting, but we were always at ease with our guide and driver at the helm. We loved Egypt and will be using Memphis Tours again the next time we visit. Thank you Ahmed and Ahmed!
2009-12-31
Memphis Tours provideda wonderful experience for our trip to Cairo and Luxor. We normally travel fully independently, but wisely decided to engage day guides in Cairo and Luxor. We had a total of 6 days in the two cities. Memphis was particularly good about accommodating our choices of places to visit rather than following any of their suggested itineraries. Our guide in Luxor, John was particularly outstanding. He was very knowledgeable, fully fluent in English, interesting and very personable. He packed a great deal of fun and knowledge about ancient and modern Egypt into a very short time. The guide and driver who took us to an obscure portion of the grand bazaar in Cairo did a particularly outstanding job negotiating the insanity of the roads and the bazaar. We hope to return to Egypt and will definitely engage Memphis Tours.
2009-12-31
Memphis Tours provideda wonderful experience for our trip to Cairo and Luxor. We normally travel fully independently, but wisely decided to engage day guides in Cairo and Luxor. We had a total of 6 days in the two cities. Memphis was particularly good about accommodating our choices of places to visit rather than following any of their suggested itineraries. Our guide in Luxor, John was particularly outstanding. He was very knowledgeable, fully fluent in English, interesting and very personable. He packed a great deal of fun and knowledge about ancient and modern Egypt into a very short time. The guide and driver who took us to an obscure portion of the grand bazaar in Cairo did a particularly outstanding job negotiating the insanity of the roads and the bazaar. We hope to return to Egypt and will definitely engage Memphis Tours.
2009-12-31
My girl friend and I stayed for one week in Egypt visiting Cairo and going on a boat cruise from Aswan to Luxor. After exchanging many e-mails with a tour operator at Memphis Tours we decided to go with them - and didn't regret it at all. The entire tour was perfectly organized. Most important we felt that we could trust them. We paid 50% by credit card a few weeks before we went to Egypt. We left our cameras in the car when it wasn't allowed to take photos at some places. And we always knew that someone waits for us and picks us up when we arrived at an airport. We can easily recommend Memphis Tours to anyone interested in visiting Egypt.
2010-01-02
I am traveling in Egypt for my holidays and i did contact many operators there and tour agencies but none of them use to be as Memphis Tours Egypt and the guys who works there as Mr Ahmed Fayez and Mr Mustafa Ahmed very helpful who replied to me so soon and gave me the best tours and prices ever. If you ever travel to Egypt do contact Memphis Tours Egypt as the best operator there ever. Well done guys for your great job and thank you
2010-01-03
Myself and 2 of my friends recently booked a 6 day Cairo tour through Memphis Tours. The trip was flawless and wonderful. Our Egyptologist, representative and drivers were all wonderful. All of our transfers were flawless. I would recommend them to my friends if traveling in Egypt.
2010-01-05
In August 2009 we had the most exciting family holidays ever thanks to the professional support of Memphys Tours. We have arranged the complete 17 days trip with them as from January 09 - done everything over the internet, using email, Skype phone etc... From the start we based our relationship with Memphys Tours on trust and the result has proven that this was the right way to do it. They have tailored the trip into the smallest details to make it a success and every special request of ours has been taken care of. We spent almost 3 delightful weeks visiting the cities, the culture and the country (incl. an unforgettable desert safari) thanks to the team of Memphys Tours (in total more than 8 people assisted us throughout the whole trip). But our special thanks need to go to the outstanding performance of Marwa [--] who took care of the end-to-end organization of this 6 adults family holiday.
2010-01-05
We had a great time in Egypt. The representatives were on time and the guides we had were fantastic. The hotels we stayed in were exceptional - however the Meredian I thought was not child friendly and did not cater for children - but it was a good location next to the pyramids We could have done with a little more info on Aswan as to where to go in our free time - apparently spices are a good buy here and it was good thinking on your part to arrange a flight to Aswan as we heard very bad stories from people who travelled by train - good thinking!! With regard the Nile Cruise the ship does NOT stop at Esna and hasn't done so for many months - this left an extra free day on our hands which was not expected and we spent more money on another tour - the cruise was great The connecting flight from Luxor to Sharm should have been organised better as there was a 9 hour gap - this plus the extra free day upset us On the itinery where optional tours are stated - it would be better if costs are stated We did not get a mobile phone as per your schedule until we arrived in Sharm At Sharm the represenative did not come until we phoned Hassan and told him - again availability of excursions should have been on the itinery You had promised us some free excursions apparently this was not communicated by yourself very well and we ended up with just one free excursion - we also booked a quad biking excursion which we felt a little uncomfortable being on our own and the desert getting darker so much quicker - perhaps in future this can be explained better for individuals like us But all in all we had a great time and I would certainly recommend your company to others - this was a great way of seeing Egypt - I hope you take understand my comments and also apply them for any of your future customers. Everybody was very gracious and polite and we were treated very well and with respect - please convery our thanks to everyone - we had a good laugh with everyone and hope they did too. It is advisable to take coats and sweaters if going in December as the nites and early mornings are cold.
2010-01-05
As a party of 6, with one wheelchair bound member, we contacted Methis Tours to arrange 3 trips (Petra, Cairo & Luxor) from our Red Sea cruise in December 2009. Ahmed responded very promptly outlining individual taliored and competitively priced tours that were suitable for our wheelchair friend. Prior to departure we had regular communication to ensure everything was suitably organised and Ahmed contacted us unprompted to confirm all details just before departure. The trips to Cairo and Luxor were exceptional with the guide, driver and Egyptologist being really friendly and couldn't be more helpful, informative and flexible, discussing options around the trip itinery . They also removed the front seats in the minibus and provided a ramp to make access for Mike in his wheelchair as easy as possible. Also as promised, the room for our over night stay in Luxor was disabled/wheelchair accessible. Prior to the trip we were concerned over what Mike would be able to do but with the help of Mephis staff and an abled bodied friend Mike was able to do virtually everything, except for one steep tomb in the valley of the kings. Mephis helped to make it a really fantastic holiday and a dream come true. I cannot praise Memphis and Ahmed enough and would highly recommend them.
2010-01-14
I'd like to share with you that we have spent an unforgettable time in Egypt, thanks to Memphis Tours and all the people they involved in our trip. Everything was perfect. All the guides, drivers, and agency representatives did an excellent job with us. They took care of us all the time, and were worried about every single detail, related to our visit to Egypt I want to specially thank to the Agency representatives: - Ahmed Badawy - Ahmed Osman They are excellent at their job, made us feel very much comfortable all the time and had always all details under control. I appreciate a lot what they did for us. So Thank you very much! I also want to thank Hala Ahmed: Her amiability, cordiality and comprehension, during the organization period prior to the trip was fundamental to the success of our vacations.
2010-01-16
My husband and I just returned home from a Mediterranean cruise during which we were privileged to visit great destinations like Barcelona, Rome, Naples, Athens, Crete, etc... By far our favorite destination was Egypt. We booked an overnight private tour with Memphis Tours and our experience from the initial planning phase and throughout the actual tour was exceptional. I highly recommend taking a private tour for Cairo. The cost was the same as the cruise ship option, we had an upgraded hotel(The Mena House) and the experience was so much better since we did not have 20+ other people to wait around for on a cruise ship tour. We felt completely safe and had no worries from the time we left the ship to the time our driver returned us the next day. Our guide, Mohamed(spelling?), literally opened up a whole new world to us and inspired us to learn more about Egypt's history and culture. The weather was very foggy when we arrived December 26th and our guide and driver were able to adjust our itinerary so we were able to fit everything in that we wanted to see and do. Our planning representative was wonderful in responding to our pre-trip requests and was willing to customize our experience any way we wanted. We had such a great time we are going back to Egypt in the near future for a longer vacation and plan to use Memphis Tours again for our next adventure on the Nile!
2010-01-16
My husband and I just returned home from a Mediterranean cruise during which we were privileged to visit great destinations like Barcelona, Rome, Naples, Athens, Crete, etc... By far our favorite destination was Egypt. We booked an overnight private tour with Memphis Tours and our experience from the initial planning phase and throughout the actual tour was exceptional. I highly recommend taking a private tour for Cairo. The cost was the same as the cruise ship option, we had an upgraded hotel(The Mena House) and the experience was so much better since we did not have 20+ other people to wait around for on a cruise ship tour. We felt completely safe and had no worries from the time we left the ship to the time our driver returned us the next day. Our guide, Mohamed(spelling?), literally opened up a whole new world to us and inspired us to learn more about Egypt's history and culture. The weather was very foggy when we arrived December 26th and our guide and driver were able to adjust our itinerary so we were able to fit everything in that we wanted to see and do. Our planning representative was wonderful in responding to our pre-trip requests and was willing to customize our experience any way we wanted. We had such a great time we are going back to Egypt in the near future for a longer vacation and plan to use Memphis Tours again for our next adventure on the Nile!
2010-01-19
My 20 yr old daughter and I spent 10 days in Egypt during the Christmas holiday 09. It was a fantastic experience! Mr Ahmed Fayez at Memphis Tours in Cairo made our arrangements -- I found Memphis via a Google search -- and I cannot say enough about how professional and responsive he was. We stayed at hotels in Cairo, Aswan and Sharm el Sheikh (on the Red Sea, where we snorkeled). A highlight of the trip was our wonderful 3-night Nile River cruise, which included stops to visit tombs and temples along the way. The hotels were all very good and the food mostly excellent. Except for one late morning, our Memphis transportation always arrived either on time or a little early. We always felt well cared for by our Memphis representatives and drivers. Our Egyptologist guides were fine (the guide for our Nile cruise was superior!) I would highly recommend Memphis Tours -- and Mr Ahmed Fayez in particular -- to anyone considering a trip to Egypt.
2010-01-24
Hi, We were excited to be visiting Egypt for the first time on a cruise with Costa cruises. We found Memphis Tours on the internet, and they seemed good value. On emailing, we had prompt replies from their representative, Marwa Samir. He answered all our questions and confirmed a booking for the tour to Cairo from Alexandria, where our ship was due to dock. We paid a deposit of 50% of the tour cost, with the balance due on the day. On the day we were due to arrive in Alexandria, we were very disappointed to be informed by the ship's Captain over the tannoy that due to bad weather it would not be possible for the ship to dock as planned. All landings in Egypt were cancelled. We contacted Memphis Tours as soon as possible, but by the time it was possible to do this it was only a short time before the tour was due to depart. We therefore feared that we would be liable for the full cost of the tour, and were expecting to have to claim on our insurance. On our return, we emailed Mr Samir again to check the position and request a cancellation invoice which we knew would be required to claim on our insurance. We were pleasantly surprised to hear from him by return email that he had spoken to his manager, and that it had been agreed to return the deposit to us because the cancellation had been no fault of ours. A few days later, a full refund of the deposit we had paid was credited back to our credit card account. We were very impressed with this level of customer service. If eventually we do manage to get to Egypt in future, we will definitely be contacting Memphis Tours again.
2010-01-31
In October 2009 Mr. Ahmed Fayez organized for me and my husband a 1 day tour in Cairo and I want to thank him for an unforgettable experience. His representatives were highly professional and the driver did a great job. Our guide, Shima, was very knowledgeable and patient with us, answered all of our questions and she took great pictures for us :) !
2010-02-01
We were helped through Cairo airport and then taken to our hotel. Despite arriving 5 hours late due to snow at Heathrow and in the middle of the night the representative was very pleasant and cheerful. Our tour was delayed to allow us some sleep and then we were taken to the Pyramids and Sphinx. We were then transported to Alexandria to board a cruise ship. The guide and driver were excellent. They stayed with us for the whole day and were very friendly, informative and professional. Thanks Memphis Tours
2010-02-04
I took the Memphis Day Tours to Cairo and to Luxor. I went with a group of over 15 people, and I was very pleased with how the tour went. We were always met on time by our guides and they did a great job in keeping our large group on the move and showing us the most interesting places. Our tour guides were very friendly, informative and great to talk with. the entire tour was well planned, from getting us to the airport in Hurghada to go to Cairo so that we could go to the Pyramids, the Cairo museum, the Sphinx and a couple of nice shops as well as lunch/dinner, to getting us to Luxor on the overnight train so that we could see the Karnac Temple, the Valley of the Kings and get us back to Hurghada to our hotel. Every place that we were taken to was very interesting, and I thought the guides did a great job at summarizing the most important information for us to hear. There was so much to see and hear. Even though it was a bit rushed, with little time for shopping, I was impressed at what we were able to see in such a short amount of time. Our group tour was organized by marwa amer (his email is marwa.amer@memphistours.net), and he was very good at answering our questions right away and getting the tour put together for us. It was a great time and an unforgettable experience and I would recommend this tour for anyone who wants to see the major sites of Egypt within a couple of days.
2010-02-05
Four of us (two couples) just returned from an 11 day tour to Egypt. MemphisTours handled everything for us and did it wonderfully well (except for the hotels which we picked and arranged). We had an absolutely fantastic trip, from the time we arrived late in the evening in Luxor and were met by Hassan #1 until the time eleven days later that Hassan #2 helped us with our flights home from Cairo (which were a mess thanks to Lufthansa’s records. Somehow, they didn’t show me as having been on the flight out so they canceled my return trip. Duh. Absolutely not the fault of anyone connected with MemphisTours. In fact, they were wonderful. Hassan #2 was a blessing to have with us. He straightened the whole mess out, came with us as far as he could within the airport after we had our tickets in hand and we were on our way. I don’t know what we would have done without him). We were met in Luxor late our first night and transferred to our hotel, where we were picked up the next morning and taken to our ship for a Nile cruise. Happily, we were informed that we had been upgraded to a better ship within the Sonesta line. Earlier in the planning stages, because I have severe allergies to cigarette smoke, Memphis had upgraded us, at no charge to us, to two suites on the ship which had balconies so we could air the rooms out if necessary. The rooms we had on the new ship were the best on the ship, with lovely balconies. There was no smoke in the rooms that I smelled or reacted to. Thanks to Memphis Tours for making that happen because it made all the difference for me and was a major concern when we went on our trip. One little nit-pick with Sonesta Cruises - we thought water was to be provided whenever we were transported in the van or bus but the first (and only) time we asked, we were told that it would cost us a little extra per bottle. We paid and got nice cold water. No big deal – we just brought our own from then on. After the cruise we were met in Aswan by a group from Memphis Tours, led by Ahmed Hassan. They drove us down to Abu Simbel and back, continuing through Aswan to our hotel in Luxor. During our trips between Aswan and Abu Simbel and at the temple, we were accompanied by an excellent guide who is a Professor in Egypt and quite an informative Egyptologist, Dr. Gamal Kasem. He was fantastically knowledgeable and in hindsight I wish we had taken advantage of his expertise and knowledge more, but we were so tired from the early wake-up of 3:00 AM, which is necessitated when driving or flying to Abu Simbel. His English was wonderful, he answered every question we threw at him, his personality was great and he was a joy all around. The drive was three hours to Abu Simbel, three hours back to Aswan and four hours to Luxor, but in addition to a guide and Egyptologist, they provided two drivers who traded off regularly (one slept while the other drove). The van we were driven in was quite comfortable and the four of us slept much of the way and took photos from the van the rest of the time. The four gentlemen from MemphisTours who accompanied us all spoke English well and were quite pleasant and friendly. In Luxor, after being taken to and checked into our hotel, we were met the next two mornings by Ahmed Hassan and a new driver and Egyptologist also named Ahmed (I think), who showed us to the wonderful temples as listed on our itinerary. He was quite good and knowledgeable although not quite as good with English as the other guide at Abu Simbel had been, but it didn’t really matter because he was full of interesting information and was a great guide. My only complaint – and it’s a minor one – is that we were to be provided lunch during our day-long tours at Abu Simbel and Luxor, and except for the first day when we were taken for a pretty sad meal (that we were told at the end we each had to pay $10 US for), we were provided no lunch. However, we brought our own snacks every day so it was no big deal. Truly, it was no big deal – the sights, the temples, the guides - everything was so perfect that taking time to eat at a restaurant was just not on our radar anyway. We were accompanied from our hotel to the Luxor airport and met on the other end in Cairo late in the evening by Hassan #2, who took us to our hotel, saw us checked-in, and met us the next morning to introduce us to our new guide, Nesrein, who was perfect. Nesrein and our driver, Sayid, spent the next three days with us and showed us everything on our itinerary and more, spending the entire day with us, into the evening, above and beyond what had been planned, much to our delight. In addition, we were taken to enjoy good and different lunches each day. Most of all, though, was how knowledgeable and friendly and utterly delightful they both were. We felt like they were friends of ours and not there as part of a job. What a perfect way to end a wonderful trip that we had all been a bit apprehensive about when we started planning it in December. I can’t say enough about what a wonderful trip the four of us had. We have each all traveled quite extensively on our own throughout the US, Europe and Asia, but from this wonderful and magical experience, I think all four of us would say this was one of the best trips we have each ever taken. I would never hesitate to recommend MemphisTours or to use them again. They were wonderful! (My apologies if I got any details or names wrong. I know I have misspelled some of the names).
2010-02-07
just wanna say that our tour in Cairo with Memphis tour was for sure amaziiiiiing
2010-02-07
We used Memphis for private tours during a cruise from Barcelona to Dubai. We had no trouble booking online and having questions answered quickly via email. The private tours were tailored to our requirements and EVERY staff member we encountered was pleasant and helpful. The transportation was via clean and modern vans and the tour guides spoke clear English. The cost of our tours was less than the group tours from the cruise line and we had the guide all to ourselves! Memphis offers a range of options for any budget, and we worked with them to create a tour that met our needs. We plan to use Memphis again when we take a Nile cruise in a couple years. During this past cruise, we booked a full day tour of Cairo leaving from the port of Alexandria and a full day Luxor tour leaving from the port of Safaga. We can't speak highly enough of our experience with Memphis. As Americans, we encourage other visitors from the US to use Memphis with confidence.
2010-02-07
We were on a cruise ship and 4 of us booked ahead before the cruise with Memphis for a Giza/Cairo tour leaving from the port in Alexandria. We saved a LOT of money as compared to the cruise ship excursion price, and had a personalized trip. My mother was provided with a wheel chair and a person to push the chair. We had a great large mini van type of vehicle. Our Egyptologist was excellent plus we had a driver and a guide who was with us all the time. Lunch was included and I recommend this company
2010-02-08
Memphis Tours really looked after us well. Our schedule was frenetic (our choice to do it all on 1 trip) Jan 9th - 20th 2010 - Flew to Cairo for 2 days, flew to Luxor to pick up a Nile cruise. Flew back from Aswan to Cairo for a day then flew to Amman in Jordan. Did all the sites - Petra, Mt Nebo, Bethany ect. It was a terrific experience. All pick up appointments were on time. The drivers and tour guides were polite, helpful and informative. Anything we asked for was accommodated. The guides Mahdie and Haman (forgive the spelling - probably wrong) were friendly, but kept a respectful distance; being all women we appreciated that. The first representative that met us at the airport, Zezu, was a fantastic ambassador for the company. He was tremendously helpful and thoughtful. We were confident that he was only a phone call away if we needed his assistance. A cell phone was provided so we could contact the company if we needed them. Another meet-and-greet rep, Sherif, was terrific too. On our last day in Egypt, we actually felt sad to say goodbye to Zezu; he even carried our bags into the terminal and helped us check-in. Memphis was outstanding and we felt safe being looked after by all the team. When we arrived at Jordan, all organised by Memphis, the level of care delivered by Petra Night Tours was just as impressive. A driver named Sherif looked after us for the first 2 days then the regular driver, Hallah, took over and continued to deliver a first class service.The tour guides booked by the company were informative and we felt we learned a lot about the country. In both countries, the hotels were of a good standard with great service. The food was delicious and nutritious. Absolutely no complaints there. The only aspect of Memphis' organisation of our trip that we disliked was the taking of us to watch things being made like glass blowing, carpets, jewellery, vases, perfume ect. After a brief demonstration we were offered drinks and felt obligated to buy. Although they said there was no obligation, we were put under some pressure by the sales assistants to purchase. We all disliked that aspect of the tour. By the time we reached Jordan, we had decided not to go to places like this if they were on the tour itinerary. There was some negative aspects to our holiday that had nothing to do with Memphis Tours. We were hasseled in Egypt and greatly over charged everywhere we went. Even on the cruise I was charged 600 egp for 2 gallibayas; I seen the same dresses later on the stalls for 50 each. We expect to pay more than the locals, but to be fleeced to the extent we were was unacceptable. (Things weren't that bad in Jordan.) Our guide from Memphis spoke to the store owner to complain and he offered to compensate me with a key ring - which I refused. Haman suggested that we call him to be with us if we were going to buy things The so called 'security' at historical sites were pestering tourist for money so they could take pictures of places where photography was forbidden. Despite the above, we had a memorable holiday and would be more than happy to recommend Memphis as a company that does deliver a great service. Pauline, Sue, Trish and Joan.
2010-02-10
I had a great trip with Memphis Tours. However, our guide took us to several souvenir stores, and we later found out that the souvenir stores Memphis took us to were 50% higher than other stores. We were told by locals in Cairo that the tour guides make a 50% profit from our purchases for taking us to certain souvenir stores. Buyer beware, comparison shop before purchasing any high ticket items like Egyptian Jewelry. The hotel Lobby stores at the five star Hotel Mena Oberoi had egyptian jewelry priced at 50% less than the stores the guide took us to. The only other complaint is they were not flexible in making any changes to existing tours. We had requested a change since our cruise ship arrived very late. Other than these issues the guide and driver were very helpful.
2010-02-13
We were visiting Egypt on a Thomson cruise and wanted to arrange a snorkelling trip. We found the Memphis Tours web site and contacted Yosri who arranged everything for us. We were met at the quayside with a nice airconditioned minibus with an English speaking guide and taken to a hotel dive shop in Hurghada. The dive shop was high quality and provided all the equipment we needed. We were lucky to have a large motor cruiser just for the 3 of us and were taken to a good snorkelling site. We had a guide in the water with us who showed us the best places to go. Towels and soft drinks were provided. I would thoroughly recommend this company to anyone contemplating making private arrangements in Egypt where indiviudal travel is not easy. Thank you Memphis Tours and Yosri.
2010-02-14
There are a lot of reviews for this company, so I won't belabor this. My sister & I booked with Memphis for 3.5 days in Cairo & 3.5 days in Jordan. This isn't a "luxury" tour, but it is really really good and you get a lot for the price. --We felt totally safe & were well taken care of at every step of the process. Special thanks for Ahmed Osman, our driver Ahmed & our very able guide Maha. They really made us feel comfortable in Cairo. (I had been to Cairo twice before & honestly didn't think much of it, but they totally changed my mind on this tour!) My sister had never been to the Middle East before and she loved it and just thought everyone was so friendly. --Recommend taking the Alexandria tour, its a lovely city. --We upgraded to Mena House for Cairo and loved it, totally recommend doing this. --If I had to do it all over again, the only thing I would change is asking to have a private dedicated guide in Jordan as we did in Cairo as that really makes a difference. We had local guides at each location in Jordan, some were better than others. --We were really impressed with the staff in Cairo, they were on time, at the top of their game every day and I think they would have done just about anything we asked for to make our time there the best it could be. They were total professionals and we highly recommend it.
2010-02-15
Memphis Tours was FABULOUS! Our group of 8 booked an overnight tour including Alexandria and Cairo. Our guide was Amani, our assistant guide was Hamada, our driver was Sayed, and our security guard was Atief. They were all EXTREMELY friendly, attentive, and accommodating. We were late due to an almost 5 hour delay in disembarking from our cruise ship. However, they readily adjusted our itinerary so that we could still fit everything in. We even added in the night time Light & Sound show at the pyramids. Our tour guide, Amani, was extremely informative. Throughout our tour she continually gave us detailed information on the history of Alexandria and Cairo, facts about the sights we were visiting, as well as information on present day life. She was also very knowledgeable when answering any of our questions. Our assistant guide, Hamada, was also very knowledgeable, readily answering all of our questions. Our driver, Sayed, always smiling and sociable, safely delivered us to each of our destinations despite road and traffic conditions. And our security guard, Atief, was always there to look after us. He was constantly near by and stayed with you whenever you strayed from the group to take pictures! We visited many sights and shops, but due to our limited time in port, everything was a bit rushed! Memphis Tours made our visit to Egypt so enjoyable that I am already planning a return trip (at which time I plan to see the sights at a much slower pace!) and of course, I will be contacting Memphis Tours once again!!
2010-02-18
We were in Cairo for 2 days in January..our guide Khaled El Saman was really superb..what he didnt know about Egypt and especially the pyramids and shinx etc was not worth knowing!! we were picked up on time from our hotel both days...taken for an excellent lunch both days,and treated superbly. Must mention our driver Faysal who deserved a medal driving through manic traffic in Cairo! he treated us with supreme courteousness...and couldnt have been more helpfull when he drove us to the sound and light show by the pyramids..and sorted out our tickets and our headphones..nothing was too much trouble. The 2 guys from Memphis travel MADE our stay in Cairo. They have our highest recommendation and thanks Mavis and John..................................Akbuk, Turkey
Italy
Abbiamo chiesto, via mail, alla Memphis Tours di organizzarci 2 tour in Egitto (8 persone per 10 giorni l'uno) facendo loro l'elenco delle cose che volevamo vedere (oasi, deserto bianco e nero, Luxor, Dahab, Sinai, Cairo, campagne del delta). Sono stati molto efficienti e gentili anche negli imprevisti (=ritardi aerei). Nell'agenzia ci ha seguito Noura Ezz Eldin, una giovane ragazza che parla bene italiano e che è sempre stata molto premurosa e attenta alle nostre esigenze. Dobbiamo elogiare anche la guida che ci ha accompagnato nel deserto, nel delta e al Cairo: Hisciam. Anche lui parla italiano e fa il suo lavoro con passione. Se vogliamo fare un critica la dobbiamo indirizzare alle due guide di Luxor più attente a fare in fretta (stile giapponesi) che a spiegare. Molto interessante quando Hisciam ci ha portato nelle campagne fuori da ogni circuito turistico, è stato un fuori programma ed è stata brava l'agenzia a farci avere in tempo tutti i permessi della polizia, necessari per ogni spostamento. Per fare quello che abbiamo fatto nel tempo che avevamo a disposizione era indispensabile appoggiarsi ad un'agenzia: abbiamo scelto quella giusta, senza costose intermediazioni di agenzie italiane. La Memphis dispone di molto personale che parla italiano quindi si può organizzare con loro qualsiasi cosa direttamente anche se non si sa una sola parola di inglese.
Italy
Siamo stati al cairo per tre giorni e la menphis ci ha organizzato tutte le nostre visite ed i nostri trasferimenti all'areoporto. Se volete utilizzare al meglio il vostro tempo al cairo è necessario avere una guida e qualcuno che vi porti rapidamente nei vari siti. Menphis si è dimostrata all'altezza del servizio richiesto. Un particolare ringraziamento alla nostra guida mohammed, che si è dimistrato estramamente professionale e disponibile.
2011-03-08
United States
Hello Mustafa,
Thank you very much for setting up our vacation. We had a great time and were very impressed by the excellent service provided by Memphis Tours. The transportation was perfect and we liked both of our guides. We also thought that Mustafa and Osama, both of whom took us around Cairo, were great with our children.
We were also very happy with the Alyssa cruise that you booked for us. The level of service on the cruise was excellent and we really liked the friendly and helpful people who worked on the ship.
We thought that the hotels you booked would have been very nice under normal circumstances but things were understandably running at a much lower level due to low bookings. Everything was fine at the Movenpick hotel in Cairo but the Sea Star hotel in Hurghada had turned off the pool heaters making it much too cold for swimming. They turned it on the next day but we felt like we lost the first day in Hurghada.
Overall, we were very happy with Memphis Tours and will definitely recommend it, along with the Alyssa cruise, to our friends. I actually had two people, who will probably book a trip to Egypt within the next year, ask me today who we used to set up our trip.
I had one question though. Is it normal to have an armed escort as we did in Cairo or was he there because it was a unique situation? My wife was very happy that he was there, especially since we were there with our children, but should our friends also expect to have an armed escort if they booked a trip for the fall or later?
Thank you,
Markus
09/21/2009
Toronto, Canada
Hi - I travelled to Cairo and was pre-arranging my tours from home before I arrived. I had found Memphis tours website and found their pricing competitve for their private tours. When I searched for feedback on the company on Trip Advisor I found little written and the odd complaint from a couple of folks. I found that Memphis was a great company. The tours were fantasic, the guides were professional and knowledgable. I really couldnt complain. I'd definitly use them again if I ever travelled back. Good luck and safe travels.
10/18/2009
Missouri, USA
We had very little time to visit Egypt and contacted Ahmed Fayez at Memphis tours. Actually we met him online via a chat on their website, very resourceful. We checked on the company and proceeded to book hotels and tours with them. Everything met our expectations and more!!! We were greeted at the airport by them and provided us with a Cell phone for our private use. The we were walked through the passport office and made sure we had all that we needed. When our tours started they have very new and comfortable vans, private for my family. The Egyptologist (Ashraf) was very kind and knowledgeable throughout the tours. He provided information and gave us time to explore on our own. I strongly recommend this tour agency Memphis Tours, that went out of its way to make our experinece wonderful in the little time we had in Egypt.
10/24/2009
Florida
We arranged shore excursions with Marwa Samir of Memphis Tours at [--] for our port stops in Port Said and Alexandria, Egypt. The guide and driver were excellent and most informative and accomodating, and the bus was very clean and comfortable. To add to the perfect days of touring was the fact that we saved more than 50 % on the cost of the same tour with the cruiseline and we had only 16 persons on a 50 passenger air conditioned bus versus the 45 or so on the cruiseline tours. My wife and I have traveled to many places and we consider these excursions equal or better than anyplace we have ever been.
10/28/2009
Brisbane
We had an amazing time in Egypt. We felt very looked after by Memphis Tours from the time we got off the plane, to when we were returned to the airport. Memphis organised all our accommodation, transport, tours, tickets to the U20 FIFA World cup etc, and their staff were very knowledgable and lovely. It was very affordable, and a must-see destination! I recommend Memphis Tours for anybody visiting Egypt
10/29/2009
Michigan
1. Memphis tours was very helping in planning, arranging, and organizing our trip to Egypt. Although we were on a tight timeline (12 days), they managed to fit in everything that we wanted to do. Plus they were very helpful in offering suggestions of additional things that we should see/do. Particularly, I was a bit apprehensive about the Nile Cruise at first. I didn’t think that that was something that I wanted to do… but Ahmed Fayez insisted that it was top-of-the-line and a great way to see the temples along the Nile. In retrospect, I’m very glad that I followed his advice and booked that portion of our trip. The cruise was absolutely fantastic. This was my wife’s favorite part! 2. The Bedouin overnight portion of our trip was my favorite. The food that I ate that night was better than any I have ever had! The only suggestion I would make is skip the black dessert after breakfast and head back to Cairo first thing in the morning. The black dessert was nice… but at that point I was just ready for a shower! Haha. 3. Mohsen, our coordinator, met us at the airport and helped us fly through customs without any problems. During the first part of the trip he was very friendly, anxious to help us in any way that we could. Specifically, on our way back from St. Catherine the AC went out in the van. Mohsen was eager to fix it for us… eventually he stopped at a local repair spot, got some freon, and fixed it. We were extremely grateful that he went out of his way. On the last day of our trip, we asked Mohsen to check the status of our flight (which was supposed to leave the following day). Mohsen called the airport, gave them the flight number, and responded that it was on time. Later that night, I decided to double check and was surprised to find out that our flight had been canceled and rescheduled to the following day. I don’t know if Mohsen didn’t ask the appropriate question or he was given bad information… either way it created a problem for us as we had to spend nearly $100 USD in long distance calls trying to figure out why our flight was canceled, when it was canceled (months before), and what to do. Plus, we had to book another night in the hotel, which Memphis helped us, and pay for another day of unbudgeted expenses. I did blame Mohsen for our headache… not for the cancellation but for obtaining bad information. It would have been more appropriate to verify the date and time as well as the flight number of the flight to be certain he was obtaining accurate information. Regardless of if it was his fault or not, it is his responsibility as our tour operator to obtain and report accurate information. Imagine if I would’ve checked out of my hotel, gone to the airport, he dropped us off and found out it was canceled… I would’ve been extremely upset for the inconvenience. Once that happened, Mohsen attitude changed completely. He was no longer fun loving and helpful. Instead, he treated us as if we were an obligation and an inconvenience. He took us to Khan El Khelili on our final day (the day that we were supposed to leave) and made it extremely awkward for both my wife and I. He only said maybe 10 words to us… and kept saying things like “And that is why you are mad at me” or “I don’t know if I can do that for you or you might get mad” as well as other similarly stand-offish comments. It was very unnecessary… we were willing to bury the hatchet, forget this one instance, and move on… he wasn’t…and it became very unpleasant. 4. The trip to Alexandria was fun, but definitely not worth the money. For $130/person we went to Alexandria for the day, saw some sights, had lunch, and came back. In retrospect, I wish I would’ve spent the night there and made it a two day event… that would’ve allowed me to see more and I would’ve felt like it was worth the money. Our tour guide in Alexandria was not very good. He didn’t introduce himself until midway through the tour. He also kept talking on his cellphone while we were with him. At one point, we waited 10 minutes while he finished up his phone call. He was very unprofessional. Also, he really didn’t explain much of the history. I still don’t know the significance of Pompey’s Pillar or the Library at Alexandria. 5. The tour guide (Mr. Ashrof) who took us to the Egyptian Museum, the Citadel, and the Pyramids was absolutely great! He was a very captivating story teller… I would absolutely recommend him to anyone. All in all, I think my experience with Memphis was favorable, and I would absolutely recommend this travel agency to anyone. Ahmed is a top of the line professional who will help you plan the trip of a lifetime! Thanks for all you did for us Ahmed!
10/31/2009
brentwood, tn
Hamdy, You arranged a tour of the Giza pyramids for me on October16 - I was picked up from the Jade Cruise ship in Alexandria. My friend, Anne Baldwin who was in a wheelchair was also along. I want to tell you how much we enjoyed the tour. The guide was most knowledgeable and informative. He was not familiar with the tour we had requested, and we were not able to shop at the bazaar in Cairo. We did drive by it however. The driver was so efficient and capable. He was also helpful with Anne. The shining star of the tour was the new Memphis employee, Ahmed. He was so very kind and helpful with Anne, and saw to all of our needs. He represented Memphis Tours in such a positive light, and I do hope he will have a long and positive career with your company. Anne was in contact with a travel agency in her home town before our cruise. They were unable to arrange the Cairo tour for us. I found you on the inter-net. Since our return, Anne has called that agency and highly recommended Memphis Tours for anyone traveling to Egypt. Again, thank you for your help. I am happy to say I have now visited the pyramids!
11/01/2009
Dumfries, United Kingdom

Booked Memphis Tours for a private day excursion from El Gouna to Cairo, from the minute that we were picked up from out hotel the customer service we received was second to none, we were met in Cairo by our tour organiser and taken to the pyramids where we got an egyptologist to take us around the 3 pyramids and the sphynx, he didnt just tell us the history but also local tales about the pyramids, he also made sure the many sellers didnt hassle us too much and learnt us the arabic words for no thankyou! Lunch was provided at the Hard Rock cafe on the nile before we were taken to the Egyptian Museum fot a tour. In the evening we were transfered to the centre of Cairo where we went on a walking tour taken throught the souk and also to see many sights which many tourists dont get to see. The whole day was well organised everybody was very friendly and there was also no pressure to do anything that we didnt want to, our satisfaction came first and foremost. Memphis Tours the best tour company in Egypt!!!

11/01/2009
Cincinnati
Booked on line with Memphis Tours and not 100% certain what to expect but all expectations were met and exceeded. Driver and guide provided everything promised and then some. Guide handed printout of tour to us(matched my printout I had) and asked if this was what we wanted and we could change anything that did not excite us. On the way back to the ship we went to several historic sites that were not part of tour. It seemed that driver and guide were not in any hurry to finish tour and asked us several times if there were any other places we wanted to see. We were extremely happy with our tour and would recommend Memphis Tours for any one who is looking for tour of Cairo and Alexandria
11/02/2009
Dublin, Ireland

We booked with Memphis directly in Egypt. At first they reply in minutes, then you pay the deposit and it slows up a bit...despite this, the tour company is excellent. We found all staff very professional, they arrived on time and took great care of us. Everything really went very well with this company.

11/06/2009
Yorkshire
I felt compelled to write this review as my wife and I were so impressed by Memphis Tours' organisation and attention to detail. We had our own Egyptologist for each day - both of whom were very knowledgable, and also so accommodating to our wishes. They also helped so much with "local knowledge" on what to do - and what not to. All the transfers between hotel and airport, and to and from each location were on time - every time - to the minute - such a relief with so much travelling. The company's representatives were always on hand and so helpful. In conclusion,appart from advising everyone in the world that they should visit the wonders of Cairo, Giza and Luxor I would also advise anyone contemplating such a trip that Memphis Tours are "First Class" and you will have a marvellous trip with them.
11/07/2009
USA
We used Memphis Tours based on a recommendation from another traveler. We took a 12 day cruise around the Med with a stop in Alexandria Port and Port Said. We arranged for memphis tours to pick us up at the first port then drop us off at the second port, with an overnight in Cairo. Everything was extremely smooth and as stated. We stayed at a great hotel right by the pyramids. The tour guide was very knowledgable and the driver accomodating. I would definately use them again if we go back and highly recommend them to anyone else. Security was never a problem, very safe.
11/07/2009
London
Our group of 52, under the banner of National Taiwan University Reunion Group (NTU Reunion Group for short), contracted Memphis Tours Egypt (Mr. Ahmed Fayez) through Memphistours.com on a shore excursion from Port Said to Cairo pyramids with a Nile River cruise and lunch on Oct. 21, 09. It was an exciting and memorable trip for us, one which turned out to be the high light of our entire journey of 13 days, cruising with Grand Princess which took us from Rome to Naples, Athens, Istanbul, Kusadasi, Mykonos, Port Said, Alexandria, and then back to Civitavecchia and Rome. The services provided by Memphis Tours Egypt (specially Ahmed Fayez) on the day trip to Cairo pyramids was exemplary. The Egyptologists who came along with our buses knowledgeable, and representatives from Memphis handled the trip professionally. For the cost of less than half of what asked by Princess, we really had our worth of sight seeing in Cairo. The lunch cruise on the Nile River was leisurely, and the food was plentiful and appetizing. There was sound and dance on board the ship, except that it was too loud for comfort, However, one could opt to go upstairs for picture taking and relaxation. If there was ever any complaint, it would have to be the lack of shopping opportunities. The trip to the papyrus paper making shop was informative and enlightening. But, had it not because of time constraint, some probably would prefer to see the Bazaar instead. Yet, after a nice camel ride in the Valley of Temples, with the view of the three Pyramids in front and the silhouette of Cairo behind it, even the view of Sphinx from distance seemed to have pared in significance. To me, this was a trip highly recommendable to all, and one which Memphis Tours Egypt arranged very successfully for us and tailored to our needs for safety, reliability, and comfort.
11/07/2009
Lima-Peru
The operator was really helpfull and had a lot of patience as I wrote him probably more than 12 times changing itinerary and making a 8 days-6 cities tour possible. I will write upon return to tell if everything worked fine.
11/16/2009
Stuttgart
I say HELLO to you from Germany! From 24th of October until 2nd of November I travelled with 7 other women from Germany to the Western Desert. Our tour guide was Ahmed Hassan. Now it is time for me to say: THANK YOU SO MUCH FOR THIS TOUR!!!!!!!!!!! We all enjoyed travelling with the crew we had! We always felt save in the desert. First of all I say 1001 Thanks to Ahmed: During all the time he was patient, very kind, he always looked for us and helped were ever he could. He gave us a lot of information about the desert, Egyptian history and traditions. I congratulate Memphis Tours for such a beautiful tour guide! Next time when we travel we only want to have Ahmed as our guide! I have to say “Thank you” to Sayed, Senussy and Jussuf, our drivers. We always felt save in their Jeeps. They are beautiful drivers. They have been very kind and friendly. They always worked hand in hand when they prepared our nice camp or when one had a problem with the car. Sayed is the best cook! The meals he prepared have been so delicious! His desert-kitchen was very clean. You know that this is very important for us! Thanks to Sayed, I dream of his Shak-shooka! Special thanks for the invitation to his family in Siwa. We really enjoyed the time! In Siwa we enjoyed the hospitality of Abdul. Thank you very much! The time in the desert with this wonderful crew was too short! We had such a lot of fun. We know that it is not easy to travel with 8 ladies from Germany - always laughing and joking! Last but not least: Thank you, Memphis Tours! I had only the informations from internet about your company. But from the first moment I had a good feeling. Therefore I chosed your company. Now I recommend Memphis Tours to anyone! Thanks for the beautiful shirts and the nice caps. They are really very nice! It is hard for us to wait one year for the next trip! With 1001 desert-dreams in our hearts!
11/18/2009
Valencia
First of all I want to thank Memphis tours for the fantastic 12 days taylored tour your company has provided us. The time we have spent in Egypt will be unforgettable for all of us. Hotels and cruiser have been very nice; all hotels have been of a very good quality and we found them nice clean and cosy and we have enjoyed very much the stay. I, my cousins and my daughter want to highlight to you the high professionality and dedication of ALL the Memphis tours representatives who have taken care of ourselves during the whole tour. Among all Memphis Representatives, we want to do a special mention to the dedication and help given to us by both Mr Ahmed of Aswan and Mr. Ahmed of Luxor, realising a very good and professional job who always leaves your company on a very high position. We want also to thank all the guides provided by Memphis, all of them have been very professional, helpfull, polite, human, and extremely patient with our questions to them (Jazmine in Luxor has a deep knowledge of egypcian archeology and speaks very fluent spanish). And at the end we want to thank your, Mr. Fayez, for all your advices and patience in preparing our tour. I will recommend your agency services to interested people who will ask me for a travel through Egypt. Many, many thanks and I do not disregard to come back to your marvellous country again, in these case we will be in contact. Take care !!!! Always yours sincerelly, Concha
11/19/2009
Saskatoon
Hi Abdo, The Memphis tour was great and more than met our expectations! Your cheerful guide was there to meet us. We had no idea we would all enjoy the camel ride so much! What a view of the pyramids! The Fellucca boat ride was so relaxing. We enjoyed how the man steering it was so smooth and precise in maneuvering it into the dock. Well done! You were very accommodating with the desires of our group of eight. Thanks for the great tour. Please keep up the good work.
11/21/2009
London, UK
My wife and I used Memphis Tours for our vacation( November 9-20 November 2009) to Egypt and Petra in Jordan. We are very seasoned travellers and must say that Memphis Tours were just fantastic. We booked on the internet and Ahmed Fayez handled everything very professionally and very quickly. He tailor made our itinerary to suit our needs and the itinerary was excellent. Then when we arrived in Cairo we were met by our Tour Leader from Memphis Tours, Mohammed Hassan El Yamany. Mohammed was also fantastic; he did just about everything for us making it all so easy and relaxing. Arrangements were all on time and they thought of every detail. Even giving us a mobile phone when we arrived in Cairo so we could stay in contact. We can highly recommend Memphis Tours and they gave us great service and excellent value. Also, they are very nice people to deal with. We will certainly recommend Memphis Tours to all our friends. What a great Company they are; our sincere thanks to you all . Gerald and Karin Saltman, London, UK
11/22/2009
Jakarta, Indonesia
Memphis Tours designed and organized an incredible tour of Egypt and Jordan. Our contact for this tour was Ahmed Fayez who made the reservations and tours for our trip online, it was so easy! Both my husband and I had a wonderful time and an experience we will cherish for the rest of our lives. From beginning to end there was a professional tour leader or guide to meet us at the airport for transfer to the next destination. Mohsen our Egypt tour leader in Cairo was extremely efficient and personable and we felt comfortable with him handling all our details while we were in Egypt. It was reassuring to find that he had our Visas in hand upon arrival in Cairo. Ahmed our Cairo tour guide was friendly and very knowledgeable- from him we learned a great deal about the architecture and the history of Egypt. Khaled, our tour coordinator and driver in Jordan was great too. He met us at the airport in Amman. He spoke about the music, food, language and culture of Jordan and he also arranged for some informative guides to show us around the key sites. We felt very comfortable with his navigation of the high mountain roads. He provided us too with cds with music from this region. We would also like to mention that we were upgraded to a senator suite on the Sonesta Sun Goddess for our cruise on the Nile,which gave us beautiful views of the Nile and exceptional service. We were also upgraded in our hotels in Jordan which was totally unexpected!
11/23/2009
Oldsmar, Florida
We were two couples planning our first trip to Egypt. Since we don't particularly enjoy group travel, we had made reservations independently for hotels in Cairo, a Nile Cruise on Oberoi Philae and the internal flights to and from Luxor, Aswan and Abu Simbel. We noticed that our same cruise was being offered by Memphis Tours Egypt at a discount of approximately 1000 Euros per stateroom over the price directly from Oberoi. We cancelled with Oberoi and rebooked with Memphis. At the same time we arranged for transfers to and from the Cairo airport and for an all day private tour guide and driver in Cairo. From the day we landed at Cairo International we could not have been more pleased with our experience with Memphis. They were always where they were supposed to be and usually early. The transportation was first rate with a driver and a representative. They were especially helpful dealing with Egyptair. I admit that I had a great deal of apprehension, bordering on anxiety, when we chose to trust some of the major portions of our trip to Memphis - but in retrospect it was probably one of the smartest things we did. I can't recommend them more. Egypt was an amazing experience, and all the more so because of the really professional folks at Memphis Tours Egypt.
11/24/2009
Czech Republic
I would like to thank Memphis Tours once again for arranging a tour for me and my son from Hurghada to Cairo with such professional presicion. It was an unforgetable experience, the tour guide was absolutely fantastic and attentive, the representatives and driver were fabulous. Everyone went out of their way to ensure not only that everything went smoothly, but that out visit to Cairo exceeded all our expectations. I will certainly use Memphis Tours when I am back in Egypt again and would not hesitate to recommend their services to anyone visiting Egypt. Best regards Kveta
11/25/2009
Amman, Jordan
My mother and I traveled to Egypt for the first time, and used Memphis Tours to plan our whole trip. She doesn't travel often, and this was her first trip overseas. She was flying by herself from the US, so I was understandably nervous for her... and wrongly so! Memphis Tours took care of everything, even greeted her at the gate and escorted her through customs! Everything on the tour was exactly as described on the site - there were no surprises, changes, or hidden costs. And the staff was so friendly and welcoming, I still keep in touch with them! Wonderful tour company, and wonderful staff. A wonderful trip because of them!
12/01/2009
Calabasas, California
I booked Memphis Tours for my clients, elderly russian-speaking tourists. They were terrified to go on an independent tour from their cruise, while in Egypt. They heard stories of how dangerous it is to go on your own for an overnight tour in Cairo while the cruiseship stopped in Alexandria for 2 days. My clients were pampered by Memphis Tours. They loved every moment of their shore excursion - the tour guides (Russian speaking), drivers, hotel, restaurants, etc. I highly recommend this company for all tours in Egypt. My clients thanked me for a "once in a lifetime experience"! That's what I love to hear.
12/05/2009
Virginia
My husband and I are used to making our own travel arrangements, but we don't know enough about the Middle East and didn't have time, so we trusted our fate to Memphis Tours. That turned out to be a very wise decision. A Memphis Tours representative was at our elbow for the entire trip. The guides provided info about the various sites and gave us enough space and time to tour on our own. When we needed to adjust anything, they were most accommodating. Our trip included 3 days in Cairo and 4 days on a Nile cruise. While in Cairo we visited the pyramids, a papyrus factory (very interesting), carpet making factory (great if you want to buy carpet), Cairo Museum, and the Citadel. The experience on the Nile Cruise was like watching a movie as we cruised by ruins of temples, beautiful countryside, and watched the people work the land. A couple of things could have gone better. The first hotel, Grand Pyramids Resort was old and the food was just "okay". Additionally, there was a very loud party in a guests room and the hotel could not or would not stop the noise. We asked to go to a different hotel on our return and Memphis accommodated us by placing us in a suite at a Movenpick hotel that was perfect. The other thing that would have made the trip more enjoyable would be if tips were included. The initial price of the trip was reasonable, but the price actually ended up being about 20% more because of tips. I would have preferred paying more up front than constantly paying tips go drivers and guides. (It should be noted, that all tour companies in Cairo have the same tipping policy.) Overall, the trip was great! Memphis Tours did a great job. Congrats to Emed, Wallid, and Ahmed.
12/08/2009
Chicago
Your service was very reliable and professional. It met all our American standards. I'd comfortable recommend Memphis Tours Egypt to others.
12/09/2009
Dubai
My wife and I recently vacationed in Egypt (Cairo and a Nile river cruise), and Memphis Tours provided guides to help us. I found the level of service to be excellent. Guides greeted us at the airport, were always on time to pick us up for a daily tour, had our exhibit entry tickets ready for us, were flexible and diverted to other destinations whenever we wanted, and always provided comfortable transportation. I recommend visiting the Nubian museum at the Edfu stop along the Nile - to see some previously untold stories about Egypt there. Yes, there were a couple of minor glitches - one of the busses broke, so they had to arrange a substitute car and driver - but everything was handled smoothly. We complained about one noisey night in a hotel, and they moved us into another, fancier hotel - penthouse suite - pretty nice rebound. I recommend this company. They know how to provide first-class service in Egypt, and their guides are knowledgeable and friendly. We had a very nice vacation, with no worries, thanks to Memphis.
12/09/2009
Atlanta, Georgia

Memphis Tours provides stellar service with extremely knowledgeable and professional tour guides. We had a personalized tour & learned much more than expected about ancient Egypt. They guide & driver provided a comfortable vehicle and reliable transportation. It was a flexible schedule, so they adapted easily to changes during the day. They made some really nice recommendations which added more fun to our site seeing. We loved the service because it made our first vacation in Egypt relaxing and worry-free. Our teenaged kids loved the tour guide and found Egyptian history to be a lot of fun. We definitely recommend them to other travelers and would also use their services again.

12/11/2009
Minnesota, U.S.A.
We were a group of 56 and we all were very happy with Memphis Tours services. They exceeded our expectations. The tour guides were awesome, professional and fun. We all had the greatest time in Egypt. Can't wait to go back. Thank you for your hospitality. Graciela Minnesota, U.S.A.
12/13/2009
tampa florida
If you are considering a visit to Cairo, I recommend you use the services of Memphis Tours as we did when our ship docked at Alexandria. From pick up at the port to drop off the next day, everything was first rate. We visited the sites at Giza, Memphis and Sakkara the first day and the Citadel and the Alabaster Mosque and the Egyptian Museum the second day. The hotel was 5 star and the guides were friendly and knowledgable and security was provided. I cannot imagine touring Cairo without the services of a reputable tour company and Memphis Tours more than met our expectations. For info, contact (--)
12/15/2009
Perth Western Australia
In October 09 we travelled by cruise ship from Rome to Alexandria as 2 couples from Australia. Prior to leaving home we arranged tours with [--] which allowed for us to be met at the Port and then taken to Cairo to visit the Museum, Sphinx and Pyramids with a Buffet lunch included. We then rejoined the Ship and travelled to Safaga. We were met again and taken to Luxor to visit The Valley of the Kings, Karnac Temple and other places of interest. This included a short boat trip on the Nile and a buffet Lunch at a very nice hotel. We were very happy with the prompt and courteous service provided by the drivers and the very knowledgeable guides. Although the tours were over long distances we were never concerned that the schedule would cause any problems in returning us to our ship on time. Marwa was most helpful with the initial planning for our tours and the payment over the Internet was very secure. It is our opinion that Memphis Tours can be relied on to make your tours in Egypt most enjoyable. The costs were very competetive with the tours offered by the Cruise Ship and from the reports we heard from fellow passengers who used the ship tour, ours was a much more personal service. Transport was by comfortable Air-conditioned Mini-Bus.
12/17/2009
Costa Rica
We just returned from a 10-day private tour to Cairo, Luxor, and Aswan with Memphis Tours. I am in a wheelchair and was impressed not only with the guides and hotels, but also with the drivers and helpers who guided my wheelchair and the staff's awareness of accessibility issues. The tour guide in Luxor, Ahmed, was wonderful: well-informed and patient. Hamdy, who arranged our tour, also helped us after our trip ended to find out what happened to a rug we shipped and had not received (he found it). Throughout the tour, the attitude of the staff and management was to solve problems and do whatever they could to accomodate our wishes. Customer service was excellent throughout the trip and my wife and I highly recommend Memphis Tours.
12/18/2009
New York
Ok, this is awsome, arrived at Cairo at 9am and my connecting flight back would only leave Cairo al 4am the following day, so we hired Memphis tour, designed what we wanted to do and just let them take you, with their guide, their driver and their mini yes mini mini van. a little small for my husband 6ft, long legs but again it was only the two of us. we were able to do all we wanted in a timely manner and get to the dinner cruise on the nile everything is included, all people, all entrances, gas... only thing at the end of the day, a tip is expected for all, but what we thught was a good tip from what I had read online, I think at the end was a sour note.. but then again we paid almost $380 US dollars for two for one day.Also a little thing was that water was to be available all day in the mini van, but never got a drop of it, nor was I offered any at any given time, but I guess I could live with that, after having private tour of the national museum, a view of the pyramids, a photo op. of my husband with the belly dancer (hahaha) lunch at Hardrock cafe, visiting the sphinx, and much more valuable experiences from this trip than a drink of water one day in my life.Would use them again any time.
12/24/2009
Durham, NC, USA
I just returned from a Mediterranean cruise that stopped in Alexandria for 2 days. I arranged a private tour to Cairo through Memphis Tours. They took care of every last detail. We were met at the port at 7:00 am by a private driver and our tour guide, Mr. Ahmed Abdul Hameed. Day 1, we visited the pyramids at Giza, the step pyramid built by Imhotep, the statue of King Ramses II and had a wonderful traditional Egyptian lunch. Ahmed escorted us to our hotel (the Movenpick) where our accommodations had been pre-arranged by Memphis. Our driver then took us to the evening sound and light show at the pyramids. He returned us to the hotel afterward. Food at the hotel, incidentally, was outstanding. Day II, we visited the Citadel of Saladin and Mosque of Muhammad Ali and the truly unbelievable Egyptian Museum of Antiquities. Lunch was at the Hard Rock Cafe in Cairo (they offered an Egyptian buffet that was terrific so don't be turned off by the name if you are looking for regional cuisine). We were pleased with absolutely everything on the tour but I must say that the absolute best part was our guide, Ahmed. I strongly encourage you to ask for him personally. We were truly amazed by the sheer volume of his knowledge of Egyptian history and culture. He also shared with us some very moving context on Islam during our visit to the Mosque of Muhammad Ali. Ahmed was extremely attuned to our needs and recommended a few excellent shops where we were able to browse without pressure. We felt very at home from the moment we met him. I cannot recommend him or Memphis Tours highly enough.
12/27/2009
Ottawa, Canada
Copy of e-mail sent after tour: Dear Mr. Fayez, This is just a note of appreciation for the excellent tour that you arranged for Prof. Eadie and me. We were most ably served by your Memphis Tours team, from the time we were met at the airport by Nabil until the end of the tour in Cairo. I remember particularly the knowledgeable commentaries of Rehab and the incredible driving skills of Osama in Cairo, and the similar services by Isis and your driver (I’m sorry that I have forgotten most of the names of your staff; we were so busy sightseeing that my note-taking suffered!) in Luxor and Aswan. We were particularly pleased by the care that your staff took in ensuring that we made all of our connections; we would surely have been in difficulty if we had been left to our own devices. The accommodations and meals were of a very high standard. We had an exceptionally enjoyable, memorable, and informative visit to Egypt, thanks to you and your team. Sincerely, Bill Tyson Dr. W.R. Tyson Ottawa, Canada
12/28/2009
Redmond
I always wondered how can a travel agency for 5 star rating always ..Is it hacked , did they write their own review .? I had many options to go with in Egypt but I chose memphis becoz it has a superior cruise and rave trip advisor reviews. In short if you are travelling to egypt just pick memphis and customize the way you like . Nabil - On time everytime very friendly , Drivers - Very polite and helpful Guide - Cairo - Mohammad ..he is a scholar and great person to hang out with . I would recommend everyone to request for Mohamad , he is very accomodating on time , itenary and will customize the day trip to your convenience. While the staff in Cairo is excellent you are bound to expect the same service in Luxor - Aswan. Since that part of Egypt is not that developed the level of professionalism is not as high . Having said that Memphis staff in upper egypt try to make your trip memorable . My guide in Aswan- luxor Osama was good . But we ran into a bad patch when he tried to squeeze everything in 2 hours 7 am - 9 am and was not flexible on late start . After having some talk with him he later adjusted a few things. Only low point was the memphis rep in Luxor tried to checkin luggage for us and claimed that we had 10 kg over weight and that we had to pay 10 pounds per Kg . I immediately called his bluff and he backed off . Most important is pick your own hotel . I chose Shearaton Cairo - I was happy with it . Basma in Aswan was very average , not sure about the quality of other but I would skip it . Cuirs - M/S Allysya was 5 Stars all way ..best continental food I ever ate . Staff is very friendly and professional . Shout out for Ahmed - Lobby manager Few tips 1.Bottom line ..check every detail of you trip when you finalize it , Guides blindly follow it . 2. Make sure to add Valley of Queens in Luxor 3. Always use Flight /Cruise for Travel ( trains and cars for inter city is not very recommended) 4. Tip 10 Pounds for driver and 25 for guides per day , that will make them happy 5. It is ok to start 10 AM every day , you would be able to finish everything by 3 pm easily . 6. If you want to make changes to time , plan be vocal usually memphis tours is very accomodating .
12/30/2009
Orlando, FL
Alexandria, Egypt was a port stop on a recent cruise, so knowing that we'd have two days in port I went looking for a private tour guide for Cairo. I contacted Ahmed Fayez at Memphis tours by email, and he responded immediately, helping to iron out our plans and making the process very simple. It's nothing like booking an excursion through the cruise line, where you don't have much if any say into your itinerary. With Memphis Tours, I essentially told Ahmed what I did and didn't want to see, and along with his suggestions he adjusted everything accordingly. We decided on a two-day tour of Cairo, with an overnight stay in a local hotel sandwiched in between. At one point I preferred to stay in a different hotel than was originally included in our package, so Ahmed changed the reservation without question and at no charge. I found that the price Memphis charged was significantly cheaper than a similar tour provided directly by the cruiseline. The only difference was, instead of being on a bus with 20 other random cruisers, we had a air-conditioned minibus, personal driver and personal tour guide, all to ourselves. The actual tour of the city was fantastic. Our tour guide, also named Ahmed, was incredibly knowledgeable of Cairo and really put his heart into making sure we had an enjoyable time. He met us at the port in Alexandria at 7 am and was with us all day until he dropped us off at our hotel around 8 pm. We picked him up the next morning and he saw us around all day until it was time to reboard the ship. Our personal driver was always on-time, and shepherded us around the frantic streets of Cairo without incident..trust me, you would NEVER want to attempt to navigate the city on your own. The Hotel, Mena House Oberoi, was simply incredible. The pyramids were right outside our window, the service and food was phenomenal, and our room was like our own private villa. We rued having to leave in the morning. All in all, an experience of a lifetime. Being in a foreign country can be daunting, but we were always at ease with our guide and driver at the helm. We loved Egypt and will be using Memphis Tours again the next time we visit. Thank you Ahmed and Ahmed!
12/31/2009
Los Angeles
Memphis Tours provideda wonderful experience for our trip to Cairo and Luxor. We normally travel fully independently, but wisely decided to engage day guides in Cairo and Luxor. We had a total of 6 days in the two cities. Memphis was particularly good about accommodating our choices of places to visit rather than following any of their suggested itineraries. Our guide in Luxor, John was particularly outstanding. He was very knowledgeable, fully fluent in English, interesting and very personable. He packed a great deal of fun and knowledge about ancient and modern Egypt into a very short time. The guide and driver who took us to an obscure portion of the grand bazaar in Cairo did a particularly outstanding job negotiating the insanity of the roads and the bazaar. We hope to return to Egypt and will definitely engage Memphis Tours.
12/31/2009
Munich
My girl friend and I stayed for one week in Egypt visiting Cairo and going on a boat cruise from Aswan to Luxor. After exchanging many e-mails with a tour operator at Memphis Tours we decided to go with them - and didn't regret it at all. The entire tour was perfectly organized. Most important we felt that we could trust them. We paid 50% by credit card a few weeks before we went to Egypt. We left our cameras in the car when it wasn't allowed to take photos at some places. And we always knew that someone waits for us and picks us up when we arrived at an airport. We can easily recommend Memphis Tours to anyone interested in visiting Egypt.
01/02/2010
Athens, Greece
I am traveling in Egypt for my holidays and i did contact many operators there and tour agencies but none of them use to be as Memphis Tours Egypt and the guys who works there as Mr Ahmed Fayez and Mr Mustafa Ahmed very helpful who replied to me so soon and gave me the best tours and prices ever. If you ever travel to Egypt do contact Memphis Tours Egypt as the best operator there ever. Well done guys for your great job and thank you
01/03/2010

Myself and 2 of my friends recently booked a 6 day Cairo tour through Memphis Tours. The trip was flawless and wonderful. Our Egyptologist, representative and drivers were all wonderful. All of our transfers were flawless. I would recommend them to my friends if traveling in Egypt.

01/04/2010
Antwerp, Belgium

In August 2009 we had the most exciting family holidays ever thanks to the professional support of Memphys Tours. We have arranged the complete 17 days trip with them as from January 09 - done everything over the internet, using email, Skype phone etc... From the start we based our relationship with Memphys Tours on trust and the result has proven that this was the right way to do it. They have tailored the trip into the smallest details to make it a success and every special request of ours has been taken care of. We spent almost 3 delightful weeks visiting the cities, the culture and the country (incl. an unforgettable desert safari) thanks to the team of Memphys Tours (in total more than 8 people assisted us throughout the whole trip). But our special thanks need to go to the outstanding performance of Marwa [--] who took care of the end-to-end organization of this 6 adults family holiday.

01/05/2010
We had a great time in Egypt. The representatives were on time and the guides we had were fantastic. The hotels we stayed in were exceptional - however the Meredian I thought was not child friendly and did not cater for children - but it was a good location next to the pyramids We could have done with a little more info on Aswan as to where to go in our free time - apparently spices are a good buy here and it was good thinking on your part to arrange a flight to Aswan as we heard very bad stories from people who travelled by train - good thinking!! With regard the Nile Cruise the ship does NOT stop at Esna and hasn't done so for many months - this left an extra free day on our hands which was not expected and we spent more money on another tour - the cruise was great The connecting flight from Luxor to Sharm should have been organised better as there was a 9 hour gap - this plus the extra free day upset us On the itinery where optional tours are stated - it would be better if costs are stated We did not get a mobile phone as per your schedule until we arrived in Sharm At Sharm the represenative did not come until we phoned Hassan and told him - again availability of excursions should have been on the itinery You had promised us some free excursions apparently this was not communicated by yourself very well and we ended up with just one free excursion - we also booked a quad biking excursion which we felt a little uncomfortable being on our own and the desert getting darker so much quicker - perhaps in future this can be explained better for individuals like us But all in all we had a great time and I would certainly recommend your company to others - this was a great way of seeing Egypt - I hope you take understand my comments and also apply them for any of your future customers. Everybody was very gracious and polite and we were treated very well and with respect - please convery our thanks to everyone - we had a good laugh with everyone and hope they did too. It is advisable to take coats and sweaters if going in December as the nites and early mornings are cold.
01/05/2010
UK

As a party of 6, with one wheelchair bound member, we contacted Methis Tours to arrange 3 trips (Petra, Cairo & Luxor) from our Red Sea cruise in December 2009. Ahmed responded very promptly outlining individual taliored and competitively priced tours that were suitable for our wheelchair friend. Prior to departure we had regular communication to ensure everything was suitably organised and Ahmed contacted us unprompted to confirm all details just before departure. The trips to Cairo and Luxor were exceptional with the guide, driver and Egyptologist being really friendly and couldn't be more helpful, informative and flexible, discussing options around the trip itinery . They also removed the front seats in the minibus and provided a ramp to make access for Mike in his wheelchair as easy as possible. Also as promised, the room for our over night stay in Luxor was disabled/wheelchair accessible. Prior to the trip we were concerned over what Mike would be able to do but with the help of Mephis staff and an abled bodied friend Mike was able to do virtually everything, except for one steep tomb in the valley of the kings. Mephis helped to make it a really fantastic holiday and a dream come true. I cannot praise Mephis and Ahmed enough and would highly recommend them.

01/14/2010
Madrid

I'd like to share with you that we have spent an unforgettable time in Egypt, thanks to Memphis Tours and all the people they involved in our trip. Everything was perfect. All the guides, drivers, and agency representatives did an excellent job with us. They took care of us all the time, and were worried about every single detail, related to our visit to Egypt I want to specially thank to the Agency representatives: - Ahmed Badawy - Ahmed Osman They are excellent at their job, made us feel very much comfortable all the time and had always all details under control. I appreciate a lot what they did for us. So Thank you very much! I also want to thank Hala Ahmed: Her amiability, cordiality and comprehension, during the organization period prior to the trip was fundamental to the success of our vacations.

01/16/2010
Alaska

My husband and I just returned home from a Mediterranean cruise during which we were privileged to visit great destinations like Barcelona, Rome, Naples, Athens, Crete, etc... By far our favorite destination was Egypt. We booked an overnight private tour with Memphis Tours and our experience from the initial planning phase and throughout the actual tour was exceptional. I highly recommend taking a private tour for Cairo. The cost was the same as the cruise ship option, we had an upgraded hotel(The Mena House) and the experience was so much better since we did not have 20+ other people to wait around for on a cruise ship tour. We felt completely safe and had no worries from the time we left the ship to the time our driver returned us the next day. Our guide, Mohamed(spelling?), literally opened up a whole new world to us and inspired us to learn more about Egypt's history and culture. The weather was very foggy when we arrived December 26th and our guide and driver were able to adjust our itinerary so we were able to fit everything in that we wanted to see and do. Our planning representative was wonderful in responding to our pre-trip requests and was willing to customize our experience any way we wanted. We had such a great time we are going back to Egypt in the near future for a longer vacation and plan to use Memphis Tours again for our next adventure on the Nile!

01/19/2010
Minneapolis, Minnesota

My 20 yr old daughter and I spent 10 days in Egypt during the Christmas holiday 09. It was a fantastic experience! Mr Ahmed Fayez at Memphis Tours in Cairo made our arrangements -- I found Memphis via a Google search -- and I cannot say enough about how professional and responsive he was. We stayed at hotels in Cairo, Aswan and Sharm el Sheikh (on the Red Sea, where we snorkeled). A highlight of the trip was our wonderful 3-night Nile River cruise, which included stops to visit tombs and temples along the way. The hotels were all very good and the food mostly excellent. Except for one late morning, our Memphis transportation always arrived either on time or a little early. We always felt well cared for by our Memphis representatives and drivers. Our Egyptologist guides were fine (the guide for our Nile cruise was superior!) I would highly recommend Memphis Tours -- and Mr Ahmed Fayez in particular -- to anyone considering a trip to Egypt.

01/24/2010
Milton Keynes

Hi, We were excited to be visiting Egypt for the first time on a cruise with Costa cruises. We found Memphis Tours on the internet, and they seemed good value. On emailing, we had prompt replies from their representative, Marwa Samir. He answered all our questions and confirmed a booking for the tour to Cairo from Alexandria, where our ship was due to dock. We paid a deposit of 50% of the tour cost, with the balance due on the day. On the day we were due to arrive in Alexandria, we were very disappointed to be informed by the ship's Captain over the tannoy that due to bad weather it would not be possible for the ship to dock as planned. All landings in Egypt were cancelled. We contacted Memphis Tours as soon as possible, but by the time it was possible to do this it was only a short time before the tour was due to depart. We therefore feared that we would be liable for the full cost of the tour, and were expecting to have to claim on our insurance. On our return, we emailed Mr Samir again to check the position and request a cancellation invoice which we knew would be required to claim on our insurance. We were pleasantly surprised to hear from him by return email that he had spoken to his manager, and that it had been agreed to return the deposit to us because the cancellation had been no fault of ours. A few days later, a full refund of the deposit we had paid was credited back to our credit card account. We were very impressed with this level of customer service. If eventually we do manage to get to Egypt in future, we will definitely be contacting Memphis Tours again.

01/31/2010
Norway

n October 2009 Mr. Ahmed Fayez organized for me and my husband a 1 day tour in Cairo and I want to thank him for an unforgettable experience. His representatives were highly professional and the driver did a great job. Our guide, Shima, was very knowledgeable and patient with us, answered all of our questions and she took great pictures for us :) !

02/01/2010

We were helped through Cairo airport and then taken to our hotel. Despite arriving 5 hours late due to snow at Heathrow and in the middle of the night the representative was very pleasant and cheerful. Our tour was delayed to allow us some sleep and then we were taken to the Pyramids and Sphinx. We were then transported to Alexandria to board a cruise ship. The guide and driver were excellent. They stayed with us for the whole day and were very friendly, informative and professional. Thanks Memphis Tours

02/04/2010
Russia

I took the Memphis Day Tours to Cairo and to Luxor. I went with a group of over 15 people, and I was very pleased with how the tour went. We were always met on time by our guides and they did a great job in keeping our large group on the move and showing us the most interesting places. Our tour guides were very friendly, informative and great to talk with. the entire tour was well planned, from getting us to the airport in Hurghada to go to Cairo so that we could go to the Pyramids, the Cairo museum, the Sphinx and a couple of nice shops as well as lunch/dinner, to getting us to Luxor on the overnight train so that we could see the Karnac Temple, the Valley of the Kings and get us back to Hurghada to our hotel. Every place that we were taken to was very interesting, and I thought the guides did a great job at summarizing the most important information for us to hear. There was so much to see and hear. Even though it was a bit rushed, with little time for shopping, I was impressed at what we were able to see in such a short amount of time. Our group tour was organized by marwa amer (his email is marwa.amer@memphistours.net), and he was very good at answering our questions right away and getting the tour put together for us. It was a great time and an unforgettable experience and I would recommend this tour for anyone who wants to see the major sites of Egypt within a couple of days.

02/05/2010
San Carlos, CA
Date
City, Country
Comment
09/21/2009
Toronto, Canada
Hi - I travelled to Cairo and was pre-arranging my tours from home before I arrived. I had found Memphis tours website and found their pricing competitve for their private tours. When I searched for feedback on the company on Trip Advisor I found little written and the odd complaint from a couple of folks. I found that Memphis was a great company. The tours were fantasic, the guides were professional and knowledgable. I really couldnt complain. I'd definitly use them again if I ever travelled back. Good luck and safe travels.
10/18/2009
Missouri, USA
We had very little time to visit Egypt and contacted Ahmed Fayez at Memphis tours. Actually we met him online via a chat on their website, very resourceful. We checked on the company and proceeded to book hotels and tours with them. Everything met our expectations and more!!! We were greeted at the airport by them and provided us with a Cell phone for our private use. The we were walked through the passport office and made sure we had all that we needed. When our tours started they have very new and comfortable vans, private for my family. The Egyptologist (Ashraf) was very kind and knowledgeable throughout the tours. He provided information and gave us time to explore on our own. I strongly recommend this tour agency Memphis Tours, that went out of its way to make our experinece wonderful in the little time we had in Egypt.
10/24/2009
Florida
We arranged shore excursions with Marwa Samir of Memphis Tours at [--] for our port stops in Port Said and Alexandria, Egypt. The guide and driver were excellent and most informative and accomodating, and the bus was very clean and comfortable. To add to the perfect days of touring was the fact that we saved more than 50 % on the cost of the same tour with the cruiseline and we had only 16 persons on a 50 passenger air conditioned bus versus the 45 or so on the cruiseline tours. My wife and I have traveled to many places and we consider these excursions equal or better than anyplace we have ever been.
10/28/2009
Brisbane
We had an amazing time in Egypt. We felt very looked after by Memphis Tours from the time we got off the plane, to when we were returned to the airport. Memphis organised all our accommodation, transport, tours, tickets to the U20 FIFA World cup etc, and their staff were very knowledgable and lovely. It was very affordable, and a must-see destination! I recommend Memphis Tours for anybody visiting Egypt
10/29/2009
Michigan
1. Memphis tours was very helping in planning, arranging, and organizing our trip to Egypt. Although we were on a tight timeline (12 days), they managed to fit in everything that we wanted to do. Plus they were very helpful in offering suggestions of additional things that we should see/do. Particularly, I was a bit apprehensive about the Nile Cruise at first. I didn’t think that that was something that I wanted to do… but Ahmed Fayez insisted that it was top-of-the-line and a great way to see the temples along the Nile. In retrospect, I’m very glad that I followed his advice and booked that portion of our trip. The cruise was absolutely fantastic. This was my wife’s favorite part! 2. The Bedouin overnight portion of our trip was my favorite. The food that I ate that night was better than any I have ever had! The only suggestion I would make is skip the black dessert after breakfast and head back to Cairo first thing in the morning. The black dessert was nice… but at that point I was just ready for a shower! Haha. 3. Mohsen, our coordinator, met us at the airport and helped us fly through customs without any problems. During the first part of the trip he was very friendly, anxious to help us in any way that we could. Specifically, on our way back from St. Catherine the AC went out in the van. Mohsen was eager to fix it for us… eventually he stopped at a local repair spot, got some freon, and fixed it. We were extremely grateful that he went out of his way. On the last day of our trip, we asked Mohsen to check the status of our flight (which was supposed to leave the following day). Mohsen called the airport, gave them the flight number, and responded that it was on time. Later that night, I decided to double check and was surprised to find out that our flight had been canceled and rescheduled to the following day. I don’t know if Mohsen didn’t ask the appropriate question or he was given bad information… either way it created a problem for us as we had to spend nearly $100 USD in long distance calls trying to figure out why our flight was canceled, when it was canceled (months before), and what to do. Plus, we had to book another night in the hotel, which Memphis helped us, and pay for another day of unbudgeted expenses. I did blame Mohsen for our headache… not for the cancellation but for obtaining bad information. It would have been more appropriate to verify the date and time as well as the flight number of the flight to be certain he was obtaining accurate information. Regardless of if it was his fault or not, it is his responsibility as our tour operator to obtain and report accurate information. Imagine if I would’ve checked out of my hotel, gone to the airport, he dropped us off and found out it was canceled… I would’ve been extremely upset for the inconvenience. Once that happened, Mohsen attitude changed completely. He was no longer fun loving and helpful. Instead, he treated us as if we were an obligation and an inconvenience. He took us to Khan El Khelili on our final day (the day that we were supposed to leave) and made it extremely awkward for both my wife and I. He only said maybe 10 words to us… and kept saying things like “And that is why you are mad at me” or “I don’t know if I can do that for you or you might get mad” as well as other similarly stand-offish comments. It was very unnecessary… we were willing to bury the hatchet, forget this one instance, and move on… he wasn’t…and it became very unpleasant. 4. The trip to Alexandria was fun, but definitely not worth the money. For $130/person we went to Alexandria for the day, saw some sights, had lunch, and came back. In retrospect, I wish I would’ve spent the night there and made it a two day event… that would’ve allowed me to see more and I would’ve felt like it was worth the money. Our tour guide in Alexandria was not very good. He didn’t introduce himself until midway through the tour. He also kept talking on his cellphone while we were with him. At one point, we waited 10 minutes while he finished up his phone call. He was very unprofessional. Also, he really didn’t explain much of the history. I still don’t know the significance of Pompey’s Pillar or the Library at Alexandria. 5. The tour guide (Mr. Ashrof) who took us to the Egyptian Museum, the Citadel, and the Pyramids was absolutely great! He was a very captivating story teller… I would absolutely recommend him to anyone. All in all, I think my experience with Memphis was favorable, and I would absolutely recommend this travel agency to anyone. Ahmed is a top of the line professional who will help you plan the trip of a lifetime! Thanks for all you did for us Ahmed!
02/07/2010
Las Vegas, NV

We used Memphis for private tours during a cruise from Barcelona to Dubai. We had no trouble booking online and having questions answered quickly via email. The private tours were tailored to our requirements and EVERY staff member we encountered was pleasant and helpful. The transportation was via clean and modern vans and the tour guides spoke clear English. The cost of our tours was less than the group tours from the cruise line and we had the guide all to ourselves! Memphis offers a range of options for any budget, and we worked with them to create a tour that met our needs. We plan to use Memphis again when we take a Nile cruise in a couple years. During this past cruise, we booked a full day tour of Cairo leaving from the port of Alexandria and a full day Luxor tour leaving from the port of Safaga. We can't speak highly enough of our experience with Memphis. As Americans, we encourage other visitors from the US to use Memphis with confidence.

02/07/2010
USA

We were on a cruise ship and 4 of us booked ahead before the cruise with Memphis for a Giza/Cairo tour leaving from the port in Alexandria. We saved a LOT of money as compared to the cruise ship excursion price, and had a personalized trip. My mother was provided with a wheel chair and a person to push the chair. We had a great large mini van type of vehicle. Our Egyptologist was excellent plus we had a driver and a guide who was with us all the time. Lunch was included and I recommend this company.

02/08/2010
Liverpool

Memphis Tours really looked after us well. Our schedule was frenetic (our choice to do it all on 1 trip) Jan 9th - 20th 2010 - Flew to Cairo for 2 days, flew to Luxor to pick up a Nile cruise. Flew back from Aswan to Cairo for a day then flew to Amman in Jordan. Did all the sites - Petra, Mt Nebo, Bethany ect. It was a terrific experience. All pick up appointments were on time. The drivers and tour guides were polite, helpful and informative. Anything we asked for was accommodated. The guides Mahdie and Haman (forgive the spelling - probably wrong) were friendly, but kept a respectful distance; being all women we appreciated that. The first representative that met us at the airport, Zezu, was a fantastic ambassador for the company. He was tremendously helpful and thoughtful. We were confident that he was only a phone call away if we needed his assistance. A cell phone was provided so we could contact the company if we needed them. Another meet-and-greet rep, Sherif, was terrific too. On our last day in Egypt, we actually felt sad to say goodbye to Zezu; he even carried our bags into the terminal and helped us check-in. Memphis was outstanding and we felt safe being looked after by all the team. When we arrived at Jordan, all organised by Memphis, the level of care delivered by Petra Night Tours was just as impressive. A driver named Sherif looked after us for the first 2 days then the regular driver, Hallah, took over and continued to deliver a first class service.The tour guides booked by the company were informative and we felt we learned a lot about the country. In both countries, the hotels were of a good standard with great service. The food was delicious and nutritious. Absolutely no complaints there. The only aspect of Memphis' organisation of our trip that we disliked was the taking of us to watch things being made like glass blowing, carpets, jewellery, vases, perfume ect. After a brief demonstration we were offered drinks and felt obligated to buy. Although they said there was no obligation, we were put under some pressure by the sales assistants to purchase. We all disliked that aspect of the tour. By the time we reached Jordan, we had decided not to go to places like this if they were on the tour itinerary. There was some negative aspects to our holiday that had nothing to do with Memphis Tours. We were hasseled in Egypt and greatly over charged everywhere we went. Even on the cruise I was charged 600 egp for 2 gallibayas; I seen the same dresses later on the stalls for 50 each. We expect to pay more than the locals, but to be fleeced to the extent we were was unacceptable. (Things weren't that bad in Jordan.) Our guide from Memphis spoke to the store owner to complain and he offered to compensate me with a key ring - which I refused. Haman suggested that we call him to be with us if we were going to buy things The so called 'security' at historical sites were pestering tourist for money so they could take pictures of places where photography was forbidden. Despite the above, we had a memorable holiday and would be more than happy to recommend Memphis as a company that does deliver a great service. Pauline, Sue, Trish and Joan.

02/10/2010
San Diego, CA

I had a great trip with Memphis Tours. However, our guide took us to several souvenir stores, and we later found out that the souvenir stores Memphis took us to were 50% higher than other stores. We were told by locals in Cairo that the tour guides make a 50% profit from our purchases for taking us to certain souvenir stores. Buyer beware, comparison shop before purchasing any high ticket items like Egyptian Jewelry. The hotel Lobby stores at the five star Hotel Mena Oberoi had egyptian jewelry priced at 50% less than the stores the guide took us to. The only other complaint is they were not flexible in making any changes to existing tours. We had requested a change since our cruise ship arrived very late. Other than these issues the guide and driver were very helpful.

02/13/2010
Essex

We were visiting Egypt on a Thomson cruise and wanted to arrange a snorkelling trip. We found the Memphis Tours web site and contacted Yosri who arranged everything for us. We were met at the quayside with a nice airconditioned minibus with an English speaking guide and taken to a hotel dive shop in Hurghada. The dive shop was high quality and provided all the equipment we needed. We were lucky to have a large motor cruiser just for the 3 of us and were taken to a good snorkelling site. We had a guide in the water with us who showed us the best places to go. Towels and soft drinks were provided. I would thoroughly recommend this company to anyone contemplating making private arrangements in Egypt where indiviudal travel is not easy. Thank you Memphis Tours and Yosri.

02/14/2010
Kuwait City, Kuwait

There are a lot of reviews for this company, so I won't belabor this. My sister & I booked with Memphis for 3.5 days in Cairo & 3.5 days in Jordan. This isn't a "luxury" tour, but it is really really good and you get a lot for the price. --We felt totally safe & were well taken care of at every step of the process. Special thanks for Ahmed Osman, our driver Ahmed & our very able guide Maha. They really made us feel comfortable in Cairo. (I had been to Cairo twice before & honestly didn't think much of it, but they totally changed my mind on this tour!) My sister had never been to the Middle East before and she loved it and just thought everyone was so friendly. --Recommend taking the Alexandria tour, its a lovely city. --We upgraded to Mena House for Cairo and loved it, totally recommend doing this. --If I had to do it all over again, the only thing I would change is asking to have a private dedicated guide in Jordan as we did in Cairo as that really makes a difference. We had local guides at each location in Jordan, some were better than others. --We were really impressed with the staff in Cairo, they were on time, at the top of their game every day and I think they would have done just about anything we asked for to make our time there the best it could be. They were total professionals and we highly recommend it.

02/15/2010
Ca, USA

Memphis Tours was FABULOUS! Our group of 8 booked an overnight tour including Alexandria and Cairo. Our guide was Amani, our assistant guide was Hamada, our driver was Sayed, and our security guard was Atief. They were all EXTREMELY friendly, attentive, and accommodating. We were late due to an almost 5 hour delay in disembarking from our cruise ship. However, they readily adjusted our itinerary so that we could still fit everything in. We even added in the night time Light & Sound show at the pyramids. Our tour guide, Amani, was extremely informative. Throughout our tour she continually gave us detailed information on the history of Alexandria and Cairo, facts about the sights we were visiting, as well as information on present day life. She was also very knowledgeable when answering any of our questions. Our assistant guide, Hamada, was also very knowledgeable, readily answering all of our questions. Our driver, Sayed, always smiling and sociable, safely delivered us to each of our destinations despite road and traffic conditions. And our security guard, Atief, was always there to look after us. He was constantly near by and stayed with you whenever you strayed from the group to take pictures! We visited many sights and shops, but due to our limited time in port, everything was a bit rushed! Memphis Tours made our visit to Egypt so enjoyable that I am already planning a return trip (at which time I plan to see the sights at a much slower pace!) and of course, I will be contacting Memphis Tours once again!!

02/18/2010
Milton Keynes, United Kingdom

We were in Cairo for 2 days in January..our guide Khaled El Saman was really superb..what he didnt know about Egypt and especially the pyramids and shinx etc was not worth knowing!! we were picked up on time from our hotel both days...taken for an excellent lunch both days,and treated superbly. Must mention our driver Faysal who deserved a medal driving through manic traffic in Cairo! he treated us with supreme courteousness...and couldnt have been more helpfull when he drove us to the sound and light show by the pyramids..and sorted out our tickets and our headphones..nothing was too much trouble. The 2 guys from Memphis travel MADE our stay in Cairo. They have our highest recommendation and thanks

02/20/2010
Woking

We booked the above private tour for 3 of usthrough Memphis tours which was perfect.We were picked up from our hotel in Hurghada on time and flew to Cairo were we met by Zizou and our driver Sayeed, who was an amazing guy, a true ambassador of all that is good in Egypt.We left Cairo for an overnight train Journey to Luxor,a fantastic experience. We then met the Luxor Team, unfortunately I was not introduced to them formally but the whole experince was a pleasure and left us fully knowledgeable of all that we had seen and heard. Thankyou so much Yosri for the itinerary which was a joy

02/20/2010
Alberta

Booked our Egypt & Jordan vacation through Memphis Tours. Ahmed Fayez was a pleasure to work with changing our itinerary to suit our needs. Always emailed us back in a very timely manner, and all arrangements and guides were great. Very informative, very well looked after, always on time, professional and friendly-Can't say enough about them! No tour buses, transportation was impeccable-excellent, excellent, excellent!!!! Would not hesitate to recommend them, we researched quite thoroughly before choosing Memphis and were very very satisfied!!!!

02/21/2010
UK
Visited Egypt in Feb 2010 and it all started with a online chat with marwa.amer@memphistours.net We visited Cairo-> Train to Aswan --> Nile Cruise--> Hurghada, all arranged by Memphis. It was hot so take summer clothing. Value for money and at all places we were greeted by Memphis staff and all was arranged with superb co-ordination. Take the complete guided tour as you can understand the history better. Highlight of the trip was snorkelling and all inclusive stay at the Sonesta Hurgada hotel. Hope this helps !
02/22/2010
Thunder bay

We travelled to Egypt from Feb 16-19 and used memphis tours in cairo and luxor. It was fantastic. Our cairo guide was Ms. Rehab...she was FANTASTIC. She was very nice and explained everything to us. I will stay in touch with her for years to come! She also stopped with us at the bank, grocery store and the bazaar. She was great! Our driver was also fantastic, i could not tour cairo on my own, its a busy place!!!!!! The luxor tour was fantastic also. I would recommend to first time visitors to do luxor first and cairo last. Luxor is the opposite of cairo, smaller, cleaner and more green spaces. Our guide was Fantastic (cant remember her name, sorry) she was wonderful! She would give us botled water at every monumnet as it was 42 C in luxor and we would be dehydrated FAST! She also stopped at a grocery store and got us some turkish coffee to take home. One thing you will notice is in egypt they use two prices, local and tourist prices. Tourists obviously pay more. so having a guide who is local is a bonus :) I would highly recommend memphis tours, i would not recommend touring on your own, Lots of haggling and its difficult for first time visitors, but with a tour company like memphis tours its much easier.....egypt is a lot to take in....its very busy, chaotic but i fell in love with her. Beautiful country and wonderful people!

February 25, 2010
London UK
February 26, 2010
Rio de Janeiro
I booked an exclusive guide for 3 days in Egypt and they send to me Hamada and Mahid. All I can say is, those two guys are perfect! Hamada is very friendly and is always with us, helping, planning and advising, about Mahid, he is a incredible guide and knows everything about Egypt, he knows everyone and he gave us a complete classroom about Egypt history. Now I can guarantee that I will be back in the next two years just because those two guys that make me loves Egypt. I hope that I can see you again. Best Regards and congratulations, Your friend Diogo and Habib!
February 28, 2010
Utrecht, The Netherlands

We booked a cruise with Costa in February 2010 with Aqaba in Jordan as one of the destinations. As soon as we were able to book the tours via Costa we found out that the excursion to Petra was sold out. This was the reason for us to search the internet for an other option to get there. Memphis was quickly found via google. Within a few hours after my request Hamdy Emery (tour consultant) replied with a tour initerary. Beacuse of the prompt reply and professionalism we decided to book all the shore excursions in Egypt and Jordan with Memphis instead of Costa. Good choice! The tours we did: 1) Day trip to Pyramids & Citadel from Port Said 2) Day trip to St. Catherine Monastery from Sharm el Sheikh 3) Day trip to Petra from Aqaba (Jordan) 4) Day trip to Luxor from Safaga Please note that the above tours are almost the same price as the cruiseline will charge you but you will get a lot more value! A private air-conditioned van, driver, guide and Egyptologist just for your party. For all cruise passengers I can certainly recommend Memphis Tours for the shore excursions in Egypt and Jordan! Thanks goes out to Hamdy and all guides involved!

February 28, 2010
Worcester, United Kingdom

I booked a 4 night stay in Cairo for my girlfriend and I in Feb 2010 and decided to book transfers in advance. I found Memphis Tours on the internet and their reviews sounded good. I booked online and we were met at the airport by our tour rep Ahmed Elsaid and a driver. Ahmed was extremely friendly and pointed out various sights on our way to the hotel. He helped us with our bags and gave us a number to call if we needed anything else. The next day we called Ahmed and arranged a full day tour of the Great Pyramids, Giza and Saqqara. We were given our own tour guide and private mini-bus and we found the tour to be very informative and reasonablly priced. I would definately recommend Memphis Tours and are already planning a return trip to Luxor with Memphis Tours! Thanks Ahmed and everyone at memphis Tours!!

February 28, 2010
UK

We really enjoyed our tour and the guide was first rate - excellent English and very helpful. I will be recommending your company to friends in the future.

March 6, 2010
USA
We had a great time on our tour--we booked both a Nile Dinner Cruise and a camel ride around the pyramids by sunset. Ahmed, our tour guide, was the sweetest guide ever! Would definitely recommend Memphis Tours... :)
March 7, 2010
Upstate NY
10/31/2009
brentwood, tn
Hamdy, You arranged a tour of the Giza pyramids for me on October16 - I was picked up from the Jade Cruise ship in Alexandria. My friend, Anne Baldwin who was in a wheelchair was also along. I want to tell you how much we enjoyed the tour. The guide was most knowledgeable and informative. He was not familiar with the tour we had requested, and we were not able to shop at the bazaar in Cairo. We did drive by it however. The driver was so efficient and capable. He was also helpful with Anne. The shining star of the tour was the new Memphis employee, Ahmed. He was so very kind and helpful with Anne, and saw to all of our needs. He represented Memphis Tours in such a positive light, and I do hope he will have a long and positive career with your company. Anne was in contact with a travel agency in her home town before our cruise. They were unable to arrange the Cairo tour for us. I found you on the inter-net. Since our return, Anne has called that agency and highly recommended Memphis Tours for anyone traveling to Egypt. Again, thank you for your help. I am happy to say I have now visited the pyramids!
11/01/2009
Dumfries, United Kingdom

Booked Memphis Tours for a private day excursion from El Gouna to Cairo, from the minute that we were picked up from out hotel the customer service we received was second to none, we were met in Cairo by our tour organiser and taken to the pyramids where we got an egyptologist to take us around the 3 pyramids and the sphynx, he didnt just tell us the history but also local tales about the pyramids, he also made sure the many sellers didnt hassle us too much and learnt us the arabic words for no thankyou! Lunch was provided at the Hard Rock cafe on the nile before we were taken to the Egyptian Museum fot a tour. In the evening we were transfered to the centre of Cairo where we went on a walking tour taken throught the souk and also to see many sights which many tourists dont get to see. The whole day was well organised everybody was very friendly and there was also no pressure to do anything that we didnt want to, our satisfaction came first and foremost. Memphis Tours the best tour company in Egypt!!!

March 7, 2010
Boston, MA

My boyfriend and I went to Egypt for 2 weeks and had a custom tour with Memphis Tours for the trip. We had a great time and appreciated the fact that Memphis Tours representatives were always present to help with the language and logistics (checking into the hotel, determining the gate at the airport for our flights, helping with luggage, etc). We were also very impressed by the depth of knowledge that the tour guides had - we had arrived in Egypt with a solid foundation of knowledge, but learned a great deal when we were there. Our tour advisor, Abdo really helped planning the trip and was able to accomodate the several itinerary changes we requested while we were in Egypt. The trip was exactly what we asked for each day. Also, we really enjoyed the food in Egypt. A few city-specific comments: Cairo -- We really liked the hotel (Marriott), drivers and tour guide, Tarek. One of the best tours there was the dune buggy tour in the desert and out to the pyramids... we had a great time! Luxor -- The hotel was mediocre (Steigenburger). The driver and tour guide in Luxor were good and the driver and tour guide to Aswan were both great - Philae Isand is a must-see. Alexandria -- The driver and tour guide (same, Tarek) were great.

March 7, 2010
East Sussex, UK

My wife and I decided to spend 10 days in Cairo to celebrate our golden wedding anniversary. After some consideration we chose Memphis Tours to handle our day tours and to meet us at the airport. We booked on line direct with Memphis using the tours shown on their web site and all seemed to go smoothly. As, during my many business trips to Cairo in the 90s I found it best to be met in the airport before passport control, this is what I arranged with the Memphis booking agent at additional expense. On arrival we were only able to locate our tour manager after all formalities had been completed, outside the arrivals hall. (This notwithstanding, if your airline comes in at Terminal 3, as ours did, a meet inside is not necessary as this newish terminal is very efficient and we completed all formalities with no hitch and no delay. In fact much quicker than Heathrow!) Our tour manager was a charming young man called Ahmed who appeared not to have been told about meeting us inside. The next day we were introduced to our tour guide, Nazreen, who turned out to be a real treasure and accompanied us on all the tours. Nazreen speaks excellent English and is very knowledgeable about her subject. Better still, she made each tour fun. However, as the days went by, it somehow seemed that we were deviating from some of the elements of the tour schedule we booked. Several times we were asked to pay extra entrance fees and sometimes the question of lunch being included or not was disputed. Fortunately, I had printed out all the details of each tour and the cost, direct from the Memphis Tours web site at the time I booked, and once this was shown to Ahmed, we were repaid some of the extra entrance fees and lunch was not disputed again. It transpired that the schedule Ahmed was working from was not the same as that which we booked and that, the final confirmation email sent to us prior to our visit (which I must admit I failed to read carefully) was different in some aspects to what we had booked and paid for. I can think of several ways in which this mix up might have occurred, the most charitable of which is simply that their management control and QC systems are deficient. There is no doubt in our minds that the strong points about Memphis Tours is their flexibility. Several times we had to make changes (sometimes forced by the weather) and each time those changes were managed by Ahmed and Nazreen speedily and with no fuss. Would we book again with Memphis; yes, providing we could have Nazreen as our guide. Despite the small differences in opinion, as to what was include or not, there was never any unpleasantness or aggravation. However, I would caution anyone considering using Memphis Tours to be very, very specific about what you want at the time you book and to ascertain exactly what is included in the overall cost or not. For instance most tours shown on the web site state that, and I quote, "Entrance fees to all mentioned sites" are included in the overall cost. But, whereas the entrance fee to the Egyptian Museum is include, the entrance fee to the Mummy Room ($20 each) is not included. The same applies to the Giza pyramids. If you want to enter the large pyramid you have to pay an extra $20 each. Also, when you receive your final confirmation email from Memphis, if it is not exactly as you booked, do not pay up until they have made the necessary corrections. And lastly, print it all out and take it with you. If I had not done this, we might have been two lunches light!. We have not yet received the refund for the failure to met us inside the airport.

March 10, 2010
England

Just a quick note to say thank you for helping make our recent holiday in Egypt go so well with the tours you organised. Your company's organisation and follow up were outstanding and the guide we had for 2 days, Hanna, was superb. She was absolutely perfect over both trips, lots of knowledge, fun to be with and we left feeling we had made a friend. I would recommend her and your company to anyone I know who will be visiting Egypt in the future. Thank you once again Best wishes Philip and Nicola Britt

March 11, 2010
West Midlands, UK

Me and my Mum went to Sharm-El-Sheikh and we are both into finding out the history of where we are. Many people told us back home that we should do the Luxor trip but a one day one will prove too much for my mum> I did a search on tripadvisor and read some great reviews about this company so thought I would give them a Go. I spoke to a lady called Fatma Sayed from the Cairo office online and she was extremely helpful. I told her my dates and also what I wanted to see and do. I organised my own flights and hotel as flights directly from Egyptair.com are cheaper than through an operator and I had point for free stay at a hotel so I booked that on my own. But the rest I left to Fatma to organise. I did contact other companies but they were not helpful as Memphis Tours and they were able to provide me with everything. On day one we saw Karnak Temple, Luxor Temple and Karnak Temple Lights and Sound show in the evening which is very nice and should be seen. On day two we did the Valley of Kings and Queens, Hephesphut Temple and also had a Falucca Bost trip booked which was cancelled and we went on a motor boat instead as there was a sand storm and bad wind and Faluccas were not able to sail. I also paid the extra to see the Tutankamun Tomb and it is really worth it. So my advise is hat you don't miss this. The only part of my two days which I thought was a bit pointledd was the boat ride to Banana Island. It is a very short ride from my hotel and you are barely on the boat and banana island is only a banana farm with nothing else there. I stayed at the Sheraton on the Nile and had a nile View and I could see the farm from across the river straught over. If I had known this then I would have not bothered with the boat, but I supose we had to kill 7 hours before our flight and the trip was worth it rather than a long wait in the reception of the hotel. The lunch provided on both days was of a high standard at a small restaurant called Bon Appetit, and very tasty. It was proper egyptian food. If you do use memphis in Luxor ask them to take you to this restaurant. And the whole tour was a VIP tour with just me and my mum so we went at our pace. Just one tip though, the drivers of the vehicle keep changing and you are expected to tip each one. Its up to you but my sugestion is that you make it clear to the egyptologist/guide that you will only tip one driver or you will tip them for the whole trip at the end and they can all share it out between them as if you pay as you go you will end up paying a fortune in tips as the people keep changing. Not sure whether this is deliberate or not, but bear my tip in mind. The guide/egyptologist we had was Shaima and she was extremely great and very informatiove. She was very knowledgeable and a wonderful host. Basically to finish I would definately recommend the trip iver two days and it also gives you a chance to relax as even in their winter months the heat tires yu out. Well recommended and we had a superb time. Very memorable.

March 12, 2010
New York, USA

I had a magnificent time in Egypt! All of the tour guides were great and knowledgeable. I'd like to especially acknowledge Mohsen, the tour leader and Ahmed, the tour guide. They definitely took time to handle our interests. They were also accomodating and fun to be around. What a very good group of people! Memphis Tours is a company I will recommend to others in the future. Thank you Rose P

March 17, 2010
London

All good things you read about Memphis Tours are true! My boyfriend and I enjoyed a one week holiday to Sharm El Sheikh, but wanted to see some culture and the real Egypt, so we chose a day trip to Cairo by flight. It was a long day (5am pick up from our hotel) but we visited the pyramids, sphinx, museum, bartered in the local markets and much more. We were joined by two Finnish girls, so the tour felt highly personal and exclusive, not like a bus load of tourists. Our guide was very knowlegeable and friendly, and by the time our driver dropped us off at Cario airport in the evening, it felt like saying goodbye to old friends. The staff at Memphis enjoy their jobs and meeting people, and it really shows. Reliable, efficient and trustworthy. Great experience.

March 21, 2010
California, USA

Exciting, well planned tour, involving three hour drive from Alexandria (cruise ship port) to Cairo with guided tour of Pyramids, Sphinx, artifacts Museum, Papyrus manufacturing, luncheon at nice Egyptian restaurant (included in tour) and personable English speaking guide who accompanied us throughout. My wife and I had the experience of a lifetime, and felt secure with the expert guidance on this tour. Hearing stories of aggressive requests for "donations" and being told to be very street smart, made us concerned, but with Ahmed Fayed as our guide, we had a magnificent time. We learned to respect the Egyptian contribution and wanted to extend our stay. Thank you for your very warm welcome to your Country. Richard & Judie

March 23, 2010
Connecticut, USA

I am suprised that virtually every review of Memphis Tours is so positive. I recently returned from a 10 trip to Egypt where we used Memphis exclusively because of all the glowing reviews on this site and others. I would say our experience was mixed. They were on time each time and their stafr were very friendly. However, there were problems with communication.. For example we could never get clear answers as to how long each portion of a tour would take. We had a full day tour booked to Luxor with a scheduled flight back to Sharm at 8:00 p.m. But the guided tour portion of the trip was to end at 2:30 p.m. What did they thnk we were going to do from 2:30 to 7:00 p.m.? That was a long time to be hanging around in the heat with no where to go! On all of our tours lunch was included. It was always a buffet. One of teh buffets was really good, the rest were very poor, some of the food hardly edible and one of the restaurants was fiilthy. Given that Memphis is one of the most expensive companies offering these tours, I expected soemthing better. We had three different tour guides on three different tours. Two were excellent and very knowledgable. The third was awful. He could hardly speak English and he spent very little time explaining what we were seeing. It would have been better and a lot cheaper to have just taken a guide book with me. I have used private guides before. Memphis was not up to the standard I have experienced in the past especcially given the price.

March 24, 2010
Normal, Illinois, USA

We booked Memphis Tours for a two day trip from Alexandria to Cairo while on a Meditterean Cruise. Service was excellent from pick up to drop off, including an incredibly knowledgeable guide, great drivers and complimentary hotel upgrade in Cairo. I would highly recommend them to anyone traveling throughout Egypt.

March 27, 2010
Hampshire, UK

We have just returned from a 10 day tour of Egypt and Jordan - we had the best time ever and want to thanks Memphis toyurs for thier service. We had helpful and knowledgable tour guides everywhere we went and their standard of spoken english was first class. We were given a mobile phone at the beginning of the tour and were able to get in touch at all times - we are expecially grateful to Zee who managed to re schedule our trip back from Petra at very short notice. Thanks also to Ahmed, our guide in Aswan and Luxor whose story telling was the most memorable bit of the whole trip! Thanks also Hamdy who tailor-made our trip and to all the staff that helped out trip live up to our expectations Rowland and Julia Robinson

March 28, 2010
New Brunswick, Canada

When I was looking online for tour packages (for my friend and I...we are 2 women) my first concern was safety and security and having a chance to get the full essence of what the world sees when one thinks of Egypt...in 5 days! So Memphis tours made it easy (trips were well laid out, nothing was left in the air) and safe (we paid by visa...no probs and never felt physically unsafe) and we feltl like we totally got the Egypt experience...with a -little- help from our guide. Yeah, we saw the pyramids, the citadel, old Cairo and Alexdandria...but it was our guide that made it out to be a unique and fun experience. To use the cliche...unforgettable. Yeah, he was smart, informative, friendly and hospitable...the usual adjectives. What really struck us was the vitality and enthusiasm that our guide possessed. He was genuinely thrilled to introduce us his home...Egypt; and it made our experience unforgettable. Thanks Amr Yosry. It was a blast.

March 29, 2010
boston, ma usa

At all stages of the planning, communication, payment, pick up, transfers, tours etc this company was a pleasure to deal with, did everything they said, on time and with no hassles or pricing issues. Unfortunately I used a different company, white desert tours based out of the international hot springs hotel in Oasis Bahariya for my western desert / white desert tour and did not get nearly the same experience. I used Memphis for my other tours and wish I had for the desert tour as well.

March 29, 2010
London, United Kingdom

We booked a tour with Memphis for Cairo and Luxor. There were good and bad things: Good things: - They were always on time; - Excellent guide in Luxor; - Car was very clean; - Friendly and careful staff; Bad things: - Be aware when they take you to "know" some shops. We were ripped off in Luxor in the stone shop by being charged an ridiculous price for a small piece of stone. Also, regardless the fact that we had already bought a souvenir, the merchant still wanted us to give money to the other workers and put us in a uncomfortable situation in front of everybody. Make sure you say no if they ask you if you want to visit this shop. Even though the situation was not created by a Memphis staff, we would not expect to be taken to places like this by a reputable company; - Although the itinerary provided in advance stated the tour finished at 5pm, on both days in Luxor we arrived at the hotel before 4pm.

March 31, 2010
New Zealand
11/01/2009
Cincinnati
Booked on line with Memphis Tours and not 100% certain what to expect but all expectations were met and exceeded. Driver and guide provided everything promised and then some. Guide handed printout of tour to us(matched my printout I had) and asked if this was what we wanted and we could change anything that did not excite us. On the way back to the ship we went to several historic sites that were not part of tour. It seemed that driver and guide were not in any hurry to finish tour and asked us several times if there were any other places we wanted to see. We were extremely happy with our tour and would recommend Memphis Tours for any one who is looking for tour of Cairo and Alexandria
11/02/2009
Dublin, Ireland
We booked with Memphis directly in Egypt. At first they reply in minutes, then you pay the deposit and it slows up a bit...despite this, the tour company is excellent. We found all staff very professional, they arrived on time and took great care of us. Everything really went very well with this company.
April 3, 2010
New Brunswick, Canada

My friend and I pre-booked half of our tours from home through Memphis Tours website because we wanted to be sure to see everything we could in our short five days there. The website gave us alot of information on each possible tour which allowed us to chose what we most wished to see and do and prebooking was easy and meant that we didn't have to scramble when we arrived to try and book everything. Our first day included a trip to Alexandria and we were met at our hotel by our tour leader Hamid (Abdo) and our driver (who did amazingly well driving in the crazy traffic). Hamid was very friendly and made us feel instantly at ease. He also helped us to arrange the tours that we did not prebook and set our schedule to best fit in everything we had planned, after some negotiating of course. He also accompanied us to the evening events we attended, the Sound and Light Show at the Pyramids and the Nile Dinner Cruise and picked us up at the airport on our return from Luxor at midnight. His dedication to his job and to seeing that we thoroughly enjoyed every minute of our trip was greatly appreciated. Next we met our Egyptologist/guide Amr Yosry who not only did our tour of Alexandria, but also of Giza, Saqqara, and Memphis on one day, and the Citadel, old Cairo's churches and Mosques, and the Egyptian Museum on our last day. Amr's enthusiasm for the information he was sharing with us really made all of the history come alive and added to the sense of awe and amazement we felt as we were introduced to each new thing. He delivered the facts with not only knowledge but with a great pride in his country's past and present and taught us about some of the customs still alive in Egypt today. All of this helped to make this one of the best vacation trips I have ever taken. I would definitely recommend all of these tours and only caution anyone travelling to Cairo to be prepared for the smog and insane traffic, but even that was not enough to ruin any part of the trip. My favorite tours were definitely the ones to Giza, Memphis, and Saqqara; the Citadel, old Cairo's churches and Mosques, and the Egyptian Museum; and Luxor, especially the Valley of the Kings and Karnak. Also I recommend riding a camel it is a very unique experience which should not be missed. Thank you again to Amr and Hamid for an amazing trip!

April 3, 2010
chicago, USA

This is going to be a very long review because I want to make sure other people don't make the same mistakes as us. I also hope to provide some tips on Egpyt travel as it was hard for me to find good information when I was doing my research. We booked our 8 days Egypt private tour with Ahmed Fayez at Memphis tour through email and put down deposit 3 months before tour with agreement on the hotels and cruise. I tried to confirm all tour details 2 weeks prior but got no response. We got an email two days before leaving and noticed that all hotels and cruise were changed. Not having enough time, I was only able to change our last hotel so we can be closer to the airport and got free transport for dinner. It will later turn out to be the biggest problem of our tour. Advice: make sure you don't let them change your hotel/cruise last minute. Day 1 - we were met at Cairo airport by Memphis staff, Hassein, and got to the hotel smoothly, Sheraton Dream hotel. Hotel was good but too far, especially with the usual bad traffic (1.5hr from airport, 45min-1hr from pyramid, 1-2hr from downtown). We originally agree on a hotel next to the pyramid so we are not pleased on wasting so much time on traveling. For dinner, we wants to eat at "local" restaurant and pick Fish Market but was told it's too far. We ended up in a very tourist restaurant with no local at all, and food was cold and tasteless but not cheap. Later we actually pass by the restaurant and found out it's just 20 mins extra. Advice: don't ask for recommendation (bias due to commission) and trust tour book like lonely planet. Cairo traffic is bad, so stay close to downtown/Giza unless you have plenty of time. Day 2 - Our guide, Nazreed, was very pleasant and knowledgeable. Driver was very courteous, professional, and make us feel safe in the mist of crazy Egyptian driving. The pyramids were magnificent and it's truly a once in a lifetime experience. At night, we insisted to go to a local restaurant we picked downtown Cairo, Estoril, and absolutely love it. We paid less for much better food. Great atmosphere and awesome local experience. Day 3 - Early morning flight and left hotel at 2am to catch a 5am flight to Luxor. Unfortunately, it's peak season and Egyptian Air (the only domestic airline in Egypt) overbooked their flight. Nine of us checked in together and only 5 got a boarding pass and arrived in Luxor first. Not accustomed to the Egyptian system, we thought they would just book the 4 people onto the next flight (every 30mins). Unfortunately, we don't have a tour agent with us at check-in and the airline just won't help us. Other people with their tour agent got on later flight but not us. People at airport had trouble finding our agent and people at Luxor were told everything were taken care of. One person managed to get on the plane but three were still waiting at the airport. In the end, at 1030, an agent showed up at the airport and tried to help. Finally, we were told there were no flight and they have to take the train overnight (seating, not sleeper, for 11 hours). The airline refunded the ticket plus $30 to Memphis. We appreciate Hassein taking the train with us and then back. Advice: you need an agent if you can't get on a flight. Day 4 - We love the Karnak temple and valley of the kings/Queens in Luxor. We finally all united and the cruise set sail. Only now we focus on the cruise ship, Shehrazad Nile Cruise. We had problem the day before with A/C not working and exhaust fume in the room. The toxic fume was so bad that some slept on the deck. We were told we can't switch room and it will get better once the ship sail. It didn't happen and the problem continued throughout the cruise. We even have soot coming out from the vent making our bag black. A/C was not working at different time and different rooms. Overall, this is a very old ship that is in horrible condition and needs some serious repairs. We walked through many other cruise ships during the trip and ours is one of the worst one. We tried to complain to Memphis but got an unpleasant email back. They basically told us it's a five star ship that was under reputable management in the PAST and they paid more for it. We can accept the ship being old but not TOXIC EXHAUST fume and non-working A/C! We have agreed on a 5 star DELUXE cruise initially and was only notified at the last minute. We didn't even have time to research on the new cruise and was just told it's good. We have booked many tours with other companies before and never have hotel or cruise ship changed like this. They should at least give us one month notice and pre-approval. This is the biggest problem we had with this company. The plane incident was somewhat unavoidable and actually make for great conversational piece. However, the cruise ship is a different story. Advice: 5 star ship is the basic class, they have 5*deluxe and 5*superior. Insist on getting what you paid for and don't settle. Make them change your ship if you have to (too bad we were too focus on our missing companions). Day 5 - Sail to Edfu and Kom Ombo. Our guide, El Tiab Amed, is a pleasant and excellent guide. Day 6 - Sail to Aswan. Visited the high dam, unfinished obelisk, temple of Philae. We walked from the cruise ship to the spice market on our own. We all LOVE it!! It's a very local market and love the interaction with the local. You can get your souvenir there without too much hassle, unlike other tourist places. At night, we went to a local cafe and smoke shisha with the local. By far, they are the best experience with the Egyptians. Advice: remember to bargain. You can probably paid 20-30% of what they ask for, or at least less than 50%, or walk away. Venture outside and interact with the locals on your own. They are really nice people unlike those you encounter in tourist place. Day 7 - Drive to Abu Simbel (3 hours) through the dessert. Amusing sight and 2/3 of us thought it's worth the long drive. The dinner arrangement and transportation to airport were very confusing and disorganized. We had 3 different staffs from the company and nobody know what's going on most of the time. Day 8 - Back to Cairo. Stay at Fairmont Heliopolis Hotel - very nice hotel. Visited the Egyptian museum - not too be missed. King tut room and mummy (100LE) room are the highlight. Other advice: Always check your beverage bill at restaurant (arranged by tour). They always tried to add 2-3 additional drinks to our bill. Buy water/beverage for your cruise ship- Much cheaper. Perhaps the cruise ship experience has skewed our view, we don't think the nile cruise is worth doing. If I would do it over, I would stay in Cairo downtown and see the pyramids. Enjoy dinner downtown. Fly to Luxor and see the west and east bank. Then, fly to Aswan if more time (see the dam and obelisk) and hang out with the locals. Take a Felucca boat and relax. Back to Cairo and see the museum and Bazaar. Understand the way Memphis tour work, they are basically the middle man coordinating all tour elements for you. It's a bit different from joining a tour. The tour company price is about in the middle range compared to others. It's flexible and private. Be aware of changes and be sure to get what you agree/paid for. More complications if your tour is longer and containing multiple locations. Be vocal if you are not happy. Print out your schedule/agreement. The staff sometimes don't have same info. You will have staff from the company accompanied you most of the time except during sightseeing. Your private tour guide is not associated with the company. Tip separately.

April 5 2010
Mapumalanga, South Africa

From the bookings right through to the very knowledgable guides.

April 6 2010
Lake Charles, LA, USA

Traveling to Egypt and learning about the history of Egypt was an awesome experience! My family traveled with friends (group of 10 people) and stayed in Egypt for 12 days. We started in Cairo, then to Aswan, cruised down the Nile, then to Luxor, then to Sharm and finally returned to Cairo before leaving Egypt. Memphis Tours did an incredible job of making sure our accomodations were top notch. We were escourted by a private tour guide, driver, and security on every one of our tours. I do have to say that one particular tour guide stood out among the rest.....Hosney:) If you plan a trip to Egypt with Memphis Tours, be sure to request Hosney......you won't regret it!

April 7 2010
Dubai

Overall we had a wonderful experience working with Memphis Day Tours from the moment we started dealing with them. First thing I noticed was the travel agent we dealt with not only knew his stuff but was extremely efficient - Ahmed Fayez. He was great. we were working with very tight timelines to organise a group trip for over 40 people within 1 month. Within a few hours (not days or weeks!!!), he was able to give me answers to questions I had spent over a month trying to dig up! He was super efficient. As a group, we also had several requirements and lots of changes in plans which he was always not only happy to accomodate but quick to repond to. He really did a a great job in organising the trip for us. On the trip, the guide which they provided (Ayman) was excellent and not only knew his stuff but was also very modest and friendly in his dealings with the entire group. As we were a big group and had several transfers during our trip, the ground staff that was arranged was also excellent (Mohsin if I recall his name correctly). Really they helped make the trip an unforgettable experience for the group and I would highly recommend them!

April 8 2010
Athens, Greece

So many good reviews for this company, and this may be true when things are good. But my experience was different. In my case when I needed their assistance they simply werent there. On my way to the check in counter at the airport for the return flight from Cairo I discovered that I lost my passport. This is a bad bad thing to happen in a city like Cairo. This was the time I mostly needed them, I called them and I asked for transportation , a hotel and their assistance for the procedure of issuing a new temporary passport. Of course I was willing to pay for this. I understood their reluctance from the telephone., they said they would call me back and they simply disapeared. The issue that during our day trip to Alexandria, their car broke and we had to wait for more than an hour for another car to share it with another group seems really insignificant after this.

April 9 2010
Norway
11/06/2009
Yorkshire
I felt compelled to write this review as my wife and I were so impressed by Memphis Tours' organisation and attention to detail. We had our own Egyptologist for each day - both of whom were very knowledgable, and also so accommodating to our wishes. They also helped so much with "local knowledge" on what to do - and what not to. All the transfers between hotel and airport, and to and from each location were on time - every time - to the minute - such a relief with so much travelling. The company's representatives were always on hand and so helpful. In conclusion,appart from advising everyone in the world that they should visit the wonders of Cairo, Giza and Luxor I would also advise anyone contemplating such a trip that Memphis Tours are "First Class" and you will have a marvellous trip with them.
11/07/2009
USA
We used Memphis Tours based on a recommendation from another traveler. We took a 12 day cruise around the Med with a stop in Alexandria Port and Port Said. We arranged for memphis tours to pick us up at the first port then drop us off at the second port, with an overnight in Cairo. Everything was extremely smooth and as stated. We stayed at a great hotel right by the pyramids. The tour guide was very knowledgable and the driver accomodating. I would definately use them again if we go back and highly recommend them to anyone else. Security was never a problem, very safe.
11/07/2009
London
Our group of 52, under the banner of National Taiwan University Reunion Group (NTU Reunion Group for short), contracted Memphis Tours Egypt (Mr. Ahmed Fayez) through Memphistours.com on a shore excursion from Port Said to Cairo pyramids with a Nile River cruise and lunch on Oct. 21, 09. It was an exciting and memorable trip for us, one which turned out to be the high light of our entire journey of 13 days, cruising with Grand Princess which took us from Rome to Naples, Athens, Istanbul, Kusadasi, Mykonos, Port Said, Alexandria, and then back to Civitavecchia and Rome. The services provided by Memphis Tours Egypt (specially Ahmed Fayez) on the day trip to Cairo pyramids was exemplary. The Egyptologists who came along with our buses knowledgeable, and representatives from Memphis handled the trip professionally. For the cost of less than half of what asked by Princess, we really had our worth of sight seeing in Cairo. The lunch cruise on the Nile River was leisurely, and the food was plentiful and appetizing. There was sound and dance on board the ship, except that it was too loud for comfort, However, one could opt to go upstairs for picture taking and relaxation. If there was ever any complaint, it would have to be the lack of shopping opportunities. The trip to the papyrus paper making shop was informative and enlightening. But, had it not because of time constraint, some probably would prefer to see the Bazaar instead. Yet, after a nice camel ride in the Valley of Temples, with the view of the three Pyramids in front and the silhouette of Cairo behind it, even the view of Sphinx from distance seemed to have pared in significance. To me, this was a trip highly recommendable to all, and one which Memphis Tours Egypt arranged very successfully for us and tailored to our needs for safety, reliability, and comfort.
April 10 2010
Istanbul

I had some questions and doubts in my mind before the arrival of Memphistour representative to our Hotel. It was a special tour to our group during our stay for a technical meeting in Luxor. I planned it due to the suggetions and informations of Mustafa Ahmed. Everything was magnificant for us. That is why I need to express best wishes to Mustafa Ahmed for his valuable pre-tour explenations and to tour guide Shaima for her helps during the trips. Finally special thanks to Ahmed, young boy helping the guide, for his close interest to our needs.

April 15 2010
Canada

My father (81 years old), my husband and I went on a Classic Memphis tour beginning of March 10. This is the first time I have taken a tour and did not know what to expect. When I first went on line with Memphis A. Fayez I knew that things would work out. I was not sure how my father would get on with traveling in the heat every day but as I found out Memphis Tours uses independent guides who are not only knowledgeable about each site but who also take each person in the group into consideration. For example, Ahmed Darweesh would explain all there was in each site and then sit with my dad in a shaded area while my husband and I explored and took pictures. Without this extra consideration, I would not have been able to enjoy my trip as much as I did. I think that being a guide is a very difficult job in that there are so many people to please, but with Memphis Tours, and the guides that they choose, you can feel assured that everyone will have a good time.

April 16 2010
England

It was amazing.Really enjoyed the day.Our guide Amr was exellent,very friendly and informative as was our driver hassan. Would recommend your company to anyone travelling to egypt.hope to come back to Egypt soon and will be booking our next excursion with yourselves. Thanks for the exellent day. Yours sincerely, Lee temper and ellenor Evans

April 18 2010
las vegas, USA

This is a great tour. On any tour in Egypt, bring your own food and water. We were warned and did not listen. We drank only bottled water, but you don't know about the outside of the container. Of course we had lunch.

April 18 2010
Beirut, Lebanon

My wife and I just spent the day touring Cairo's pyramids and the National Museum with Memphis Tours of Egypt. Our English-speaking guide, Mrs. Doaa Zakaria did a wonderful job of explaining the history of Egypt and the pyramids. Her knowledge of Egypt's history and enthusiasm for her job may the day even more enjoyable. Memphis Tours tour leader Ahmed Shalapy went out of his way to make sure our day and the rest of our trip was carefully planned without leaving a detail to worry about. The tour driver, Mohamad (Chico) was as careful as any driver could be in bustling Cairo traffic. My wife and I are excited to see what Memphis Tours of Egypt have in store for us in the coming days. I am sure it will be enjoyable, romantic and an adventure in beautiful Egypt. John and Sue Tudbury

April 21 2010
London

I recently came back from Egypt and did the Giza Pyramid tour, Luxor East bank tour, Luxor West Bank tour and the evening Quad bike tour in Hurghada. My guides were excellent. They spoke engish and were able to give great advise when asked. However, be aware that you may be taken to a pit stop to a touristy place (perfume, papyrus and etc...) which are interesting and will give you an opportunity to buy something if you want.

April 21 2010
San Francisco, USA

My wife and I took a large group ( full tour bus) from our two ports of call in Safaga ( for LUXOR) and Port Said (for CAIRO & environs) Each day trip was a full day, and returned to our ship ON TIME without any issues. -- We traveled all day in comfort with well informed driver and guide; both were courteous and friendly and looked out for our group at all times. In Luxor, we had lunch at a local waterfront restaurant and took a Feluca ride on the Nile; We had extremely limited time, and Memphis Tours did not waste any of it; they were early to pick us up at the ship's side, and we did not miss a thing. FANTASTIC !! Will use them next year when we tour Egypt again.

April 22 2010
Dublin
11/07/2009
Lima-Peru
The operator was really helpfull and had a lot of patience as I wrote him probably more than 12 times changing itinerary and making a 8 days-6 cities tour possible. I will write upon return to tell if everything worked fine.
11/16/2009
Stuttgart
I say HELLO to you from Germany! From 24th of October until 2nd of November I travelled with 7 other women from Germany to the Western Desert. Our tour guide was Ahmed Hassan. Now it is time for me to say: THANK YOU SO MUCH FOR THIS TOUR!!!!!!!!!!! We all enjoyed travelling with the crew we had! We always felt save in the desert. First of all I say 1001 Thanks to Ahmed: During all the time he was patient, very kind, he always looked for us and helped were ever he could. He gave us a lot of information about the desert, Egyptian history and traditions. I congratulate Memphis Tours for such a beautiful tour guide! Next time when we travel we only want to have Ahmed as our guide! I have to say “Thank you” to Sayed, Senussy and Jussuf, our drivers. We always felt save in their Jeeps. They are beautiful drivers. They have been very kind and friendly. They always worked hand in hand when they prepared our nice camp or when one had a problem with the car. Sayed is the best cook! The meals he prepared have been so delicious! His desert-kitchen was very clean. You know that this is very important for us! Thanks to Sayed, I dream of his Shak-shooka! Special thanks for the invitation to his family in Siwa. We really enjoyed the time! In Siwa we enjoyed the hospitality of Abdul. Thank you very much! The time in the desert with this wonderful crew was too short! We had such a lot of fun. We know that it is not easy to travel with 8 ladies from Germany - always laughing and joking! Last but not least: Thank you, Memphis Tours! I had only the informations from internet about your company. But from the first moment I had a good feeling. Therefore I chosed your company. Now I recommend Memphis Tours to anyone! Thanks for the beautiful shirts and the nice caps. They are really very nice! It is hard for us to wait one year for the next trip! With 1001 desert-dreams in our hearts!
April 23 2010
Singapore, Singapore

I had a stopover @ Cairo on 6 Apr 10 for @ 14 hours and decided to have a day tour to Giza, Memphis, Museum & Nile Cruise. I had an online chat with a Memphis staff and he is very efficient, accommodating and able to customise the day tour for us with some discounts during our brief chat. He even email the online chat transcript to me without asking so that there is black & white which could minimise misunderstanding. The person who receive the 3 of us @ the airport in the early hours is Mr Abdul and he is very welcoming and make our tour and rest fuss-free. Our guide is Mr Ahmad and we are very comfortable with him and we enjoy his company and tour very much. We took the cruise to relax as well as to kill the evening hours before our flight. But the cruise was disappointing as the food wasn't nice and the spread was minimal. The belly-dancer was mediocre. Overall, the service of Memphis is excellent and we had a good time in our short trip, with no worry and fuss, and the whole tour was smooth sailing

April 23 2010
Leeds, UK

I booked a trip with Memphis having read the reviews on line. I was a little cautious about doing so with it being on line, but having completed the trip with them would have no difficulties doing the same again! Indeed I recommended them to someone upon our return that I understand booked with them straight away! Their contact staff (Fatima) was fantastic! I contacted her late in the night (UK time) and got responses back within a very short time! We were picked up when arranged, the guide was fantastic in Cairo and the day was very well co-ordinated. My son, aged 6, constantly asked the guide questions which were all dealt with perfectly. I woulds have no hesitation recommending them again. Indeed when I return to Egypt later this year (ash clouuds allowing), time allowing, I will be asking them to arrange another trip for me!!!

April 25 2010
Dornoch, UK
11/18/2009
Valencia
First of all I want to thank Memphis tours for the fantastic 12 days taylored tour your company has provided us. The time we have spent in Egypt will be unforgettable for all of us. Hotels and cruiser have been very nice; all hotels have been of a very good quality and we found them nice clean and cosy and we have enjoyed very much the stay. I, my cousins and my daughter want to highlight to you the high professionality and dedication of ALL the Memphis tours representatives who have taken care of ourselves during the whole tour. Among all Memphis Representatives, we want to do a special mention to the dedication and help given to us by both Mr Ahmed of Aswan and Mr. Ahmed of Luxor, realising a very good and professional job who always leaves your company on a very high position. We want also to thank all the guides provided by Memphis, all of them have been very professional, helpfull, polite, human, and extremely patient with our questions to them (Jazmine in Luxor has a deep knowledge of egypcian archeology and speaks very fluent spanish). And at the end we want to thank your, Mr. Fayez, for all your advices and patience in preparing our tour. I will recommend your agency services to interested people who will ask me for a travel through Egypt. Many, many thanks and I do not disregard to come back to your marvellous country again, in these case we will be in contact. Take care !!!! Always yours sincerelly, Concha
April 26 2010
London

We got picked up from our hotel and taken to the airport in the memphis mini bus, the guy took us all the way to the check in desk and made sure we were ok to get on the flight. We were met at the other end by another memhis mini bus. I booked before I left for holiday online and paid 100 Euro deposit with 300 left to pay. On arrival they asked us to pay the remaining money, but all the paperwork had all this about paying by credit card with a letter from your bank etc. Anyway they told us we had to pay in cash, no other choice. So i had to withdraw the money and hand in that day, there went all my spending money as I was hoping it was going on the credit card for the next month! Trip was fantastic, we (me and my boyfriend) were the only ones in the bus, and had our own personal tour guide for the day. The price was the same as what our tour guide was selling with the same inclusions so we could have gone with either. It just meant I knew we were going and what day before we left. He took us to some extra places as we had some spare time so we saw the egyptian cotton factory and a papyrus factory which werent mentioned on the itinary. Very well organised and a fantastic trip, I would recommend going and seeing it all. Feel I have now ticked the box so no need to go again but great thing to have done. Lunch that was included was very much like the all inclusive we were getting at the hotel, same rice and chicken mass produced thing, some soup and desserts on offer and bread. Was nice, but I was bored of that food from my hotel! Still mcdonalds at cairo airport on the way back was there if we needed it!

April 26 2010
Los Angeles, CA

I booked a 1 week tour of Egypt for April 2010, 1 person, via memphistours.net (also Memphistours.com). The tours they offered looked great, they were very flexible on schedule/tours, and the prices were very reasonable. The only thing better than the web site was the tour itself. From my greeting at the airport, to the guides in Cairo and along the Nile cruise, everything was done with the client in mind. Transportation and guides were excellent - providing me with great tours, history, advice, and local color. In Cairo, my tour group was me - plus the guide and driver. Along the Nile, I was joined by two other people for the tours. No waiting for dozens of others to get off/on the bus/boat. Because of the small size, the guides were able to customize the tours in time and our interests (and we didn't have to go to perfume and alabaster stores...). I had a great time!

April 27 2010
Swindon, London

I would like to note the excellent activity of your guide Ms Eman for the tours we booked in Luxor. She has guided us very efficiently, accurately and successfully. Under her guidance and support, the tours were truly enjoyable with her providing detailed good information and establishing a good and friendly contact with our family. We highly recommend her for the most demanding of such activities and would specifically ask for her when we return back to Egypt in the near future. Memphis Tours just need to keep this up!

April 27 2010
Hurghada, Egypt

I had the pleasure of dealing with Memphis Tours who arrange a trip for two of us to Cairo from Hurghada. Eman was great and answered all my immediate questions via online chat and then via email. I was then able to tailor a weekend trip to fit my relaxation and hotel requirements. When the day arrived everything went perfectly to plan. The lifts were waiting and it was a pleasure and a surprise to be greeted at Cairo airport by an agent and a driver for Memphis Tours , who then proceeded to explain the outline of the day. The trip round Cairo way exceeded my expectations and we visited all the places we wanted to see. Ourr Egyptologist was knowledgeable and was able to answer all of our questions. We also had the option of visiting any extra places that our time permitted. The advantage of having a private tour. I have no hesitation in recommending Memphis Tours to anyone who wants a personal professional service and VIP treatment. I returned to Hurghada feeling relaxed after the trip where everything was pre-arranged. Jason

April 27 2010
Turkey

I do reccomand Memphis Tours, they are proffesionals. Special thanks to Ms Eman Rashad!

April 28 2010
New York, USA
11/19/2009
Saskatoon
Hi Abdo, The Memphis tour was great and more than met our expectations! Your cheerful guide was there to meet us. We had no idea we would all enjoy the camel ride so much! What a view of the pyramids! The Fellucca boat ride was so relaxing. We enjoyed how the man steering it was so smooth and precise in maneuvering it into the dock. Well done! You were very accommodating with the desires of our group of eight. Thanks for the great tour. Please keep up the good work.
11/21/2009
London, UK
My wife and I used Memphis Tours for our vacation( November 9-20 November 2009) to Egypt and Petra in Jordan. We are very seasoned travellers and must say that Memphis Tours were just fantastic. We booked on the internet and Ahmed Fayez handled everything very professionally and very quickly. He tailor made our itinerary to suit our needs and the itinerary was excellent. Then when we arrived in Cairo we were met by our Tour Leader from Memphis Tours, Mohammed Hassan El Yamany. Mohammed was also fantastic; he did just about everything for us making it all so easy and relaxing. Arrangements were all on time and they thought of every detail. Even giving us a mobile phone when we arrived in Cairo so we could stay in contact. We can highly recommend Memphis Tours and they gave us great service and excellent value. Also, they are very nice people to deal with. We will certainly recommend Memphis Tours to all our friends. What a great Company they are; our sincere thanks to you all . Gerald and Karin Saltman, London, UK
11/22/2009
Jakarta, Indonesia
Memphis Tours designed and organized an incredible tour of Egypt and Jordan. Our contact for this tour was Ahmed Fayez who made the reservations and tours for our trip online, it was so easy! Both my husband and I had a wonderful time and an experience we will cherish for the rest of our lives. From beginning to end there was a professional tour leader or guide to meet us at the airport for transfer to the next destination. Mohsen our Egypt tour leader in Cairo was extremely efficient and personable and we felt comfortable with him handling all our details while we were in Egypt. It was reassuring to find that he had our Visas in hand upon arrival in Cairo. Ahmed our Cairo tour guide was friendly and very knowledgeable- from him we learned a great deal about the architecture and the history of Egypt. Khaled, our tour coordinator and driver in Jordan was great too. He met us at the airport in Amman. He spoke about the music, food, language and culture of Jordan and he also arranged for some informative guides to show us around the key sites. We felt very comfortable with his navigation of the high mountain roads. He provided us too with cds with music from this region. We would also like to mention that we were upgraded to a senator suite on the Sonesta Sun Goddess for our cruise on the Nile,which gave us beautiful views of the Nile and exceptional service. We were also upgraded in our hotels in Jordan which was totally unexpected!
11/23/2009
Oldsmar, Florida
We were two couples planning our first trip to Egypt. Since we don't particularly enjoy group travel, we had made reservations independently for hotels in Cairo, a Nile Cruise on Oberoi Philae and the internal flights to and from Luxor, Aswan and Abu Simbel. We noticed that our same cruise was being offered by Memphis Tours Egypt at a discount of approximately 1000 Euros per stateroom over the price directly from Oberoi. We cancelled with Oberoi and rebooked with Memphis. At the same time we arranged for transfers to and from the Cairo airport and for an all day private tour guide and driver in Cairo. From the day we landed at Cairo International we could not have been more pleased with our experience with Memphis. They were always where they were supposed to be and usually early. The transportation was first rate with a driver and a representative. They were especially helpful dealing with Egyptair. I admit that I had a great deal of apprehension, bordering on anxiety, when we chose to trust some of the major portions of our trip to Memphis - but in retrospect it was probably one of the smartest things we did. I can't recommend them more. Egypt was an amazing experience, and all the more so because of the really professional folks at Memphis Tours Egypt.
April 30, 2010
Arkansas, USA

We traveled to Egypt in March 2010 with a group of 6 adults and 4 teenagers. Our trip was amazing, and due to the well planned efforts of Memphis tours. From the initial planning with Shaimaa (who was ever so patient with the fine tuning of the trip) to our Luxor/Aswan guide Hosni Ahmed, everything went exactly as planned. The guides really engaged the group, and Hosni managed to even connect with the teenagers, getting them to sing Egyptian songs with him by the end of the trip. We felt very safe the entire trip, and well taken care of. Some of our best memories from the trip are sitting with Hosni smoking a shisha pipe in a local cafe. We have a very different view of Egypt because of the interaction with our guides, than we would have had we only visited the tourist sites without them. Another highlight was our day trip on the felucca Glory of Nubia in Aswan - almost a surreal experience on the Nile. Well worth any effort to add it to your trip.

May 1, 2010
Toronto, Canada

I had the incredible experience of travelling from Aswan to Luxor over 4 days with Memphis Tours guide Sayed Selim. He was extremely knowledgeable about all the different sites we visited, was professional, punctual, attentive, and went the extra mile to ensure I had an amazing experience. Also, as a young woman travelling on my own, he helped me navigate the differences in cultural exchanges and ensured that I was safe. I also appreciated Sayed's great sense of humour, his friendly demeanor with children and families around us, and his extreme sense of professionalism. I would highly recommend him as a guide for anyone looking to have an exceptional experience in Egypt!

May 2, 2010
Nassau, Bahamas

From the sales person in the Egypt office who helped us select our itinerary, to the very knowledgeable tour guides who picked us up and spent the day with us, Memphis Tours was extremely helpful, professional, safe and most of all FUN! Thank you Hamdy, Mohamed & Heba - it was great! I definitely recommend Memphis Tours. Rosemarie Ojalvo Nassau, Bahamas

May 3, 2010
Kayseri, Turkey

We are a travel agent in Turkey and we made an organization ( 310 pax) in Sharm with Memphis Tours. It was perfect organization (transports, guides, hotels etc.). Thanx for ur parthership :)

May 3, 2010
ANKARA/TURKEY

I found Memphistours through Tripadvisor and organize my Eygpt tour with the help of their guidance. Actually they have several day/place options for every budget. You can chose one of these or plan te trip yourself. You have to be a little patient in order to learn all the details. Tour guides are very helpful and give good professional information on Eygpt. I am sure that behind the efficiency of this tour company stands Chairman Dr.Yehia Abou El Hassan. I gladly suggest this company for your future Eygpt tours.

May 3, 2010
Bucharest, Romania
May 6, 2010
Sacramento, California

Memphis tours was outstanding on our tour of Egypt last April, starting with their patient tour consultant Abdo Younis who put together a great itinerary for us. As it turned out, once in Egypt, we made some changes which they were able to accommodate without a fuss. Our hotel was comfortable, the included breakfasts were very satisfactory, and the guides graciously hosted our vegetarian lunches at good restaurants. Our Tour Leader Ahmed, was without a doubt, the most solicitous person we have met in our travels. He was there every day to greet us at our hotel and to make sure we were comfortable.He received us at Cairo airport, and saw us off in a dramatic departure late at night:our return flight had been canceled due to the volcano eruption in Iceland, and he stayed with us helping us with a flight back to USA.He also had to keep odd hours to help us with our flight to and from the Nile Cruise. Throughout all this he was very professional and very friendly. Kudos to him. The best part of the tour was the private car, driver and guide for just the two of us. All the guides who took us under their respective wings did a superb job to ensure that we were comfortable as they explained the wonders of Egypt to us, including the Nile Cruise portion. During the entire tour, all the pink shirted representatives of Memphis Tours we met at every location were very professional and made sure that we were comfortable. Altogether, it was an extremely satisfying visit to Egypt, one of our best trips we have been on,and to give credit where it is due, it was entirely thanks to Memphis Tours.

May 6, 2010
Venezuela
11/25/2009
Amman, Jordan
My mother and I traveled to Egypt for the first time, and used Memphis Tours to plan our whole trip. She doesn't travel often, and this was her first trip overseas. She was flying by herself from the US, so I was understandably nervous for her... and wrongly so! Memphis Tours took care of everything, even greeted her at the gate and escorted her through customs! Everything on the tour was exactly as described on the site - there were no surprises, changes, or hidden costs. And the staff was so friendly and welcoming, I still keep in touch with them! Wonderful tour company, and wonderful staff. A wonderful trip because of them!
12/01/2009
Calabasas, California
I booked Memphis Tours for my clients, elderly russian-speaking tourists. They were terrified to go on an independent tour from their cruise, while in Egypt. They heard stories of how dangerous it is to go on your own for an overnight tour in Cairo while the cruiseship stopped in Alexandria for 2 days. My clients were pampered by Memphis Tours. They loved every moment of their shore excursion - the tour guides (Russian speaking), drivers, hotel, restaurants, etc. I highly recommend this company for all tours in Egypt. My clients thanked me for a "once in a lifetime experience"! That's what I love to hear.
May 7, 2010
London, UK

During the Easter holidays we were staying in Sharm El Sheikh and Memphis Tours organised a day return trip to Cairo by plane for my 7 year old son and myself. In Cairo we visited the Egyptian museum including the children's section and the Pyramids at Giza. I booked the tour whilst still in the UK and found the whole booking process very straight forward. Staff at Memphis Tours (including those who arranged the tour, the drivers and the guide/rep) were courteous, punctual and helpful. I look forward to using this company again in the future. V.Bindley, UK

May 8, 2010
Vermont, USA

Our family has just returned from an 11-day tour of Egypt and we came away extremely impressed by Memphis Tours. Not only did they organize a great tour, they were utterly reliable and great to work with. Would definitely use them again if we come back to Egypt!

May 9, 2010
New York

We just came home from Egypt and Jordan. Everything was organized by MemphisTtours Egyptian agency. I can highly recommend it to everybody. Beginning with scheduling the tour from NY USA we had a grate help from Mr. Faez who called us and E-mailed to us informing about everything and changing what we want . And the whole tour was a great success. We were always met and escorted, the guides were wonderful especially Mr Ashraf Abdel McSaid in Cairo. His knowlage about Egyptian history was great. In Luxor our guide Said was also very good as well as all the service in Jordan. Some hotels were not so great but they can always be changed. Thank you very much Memphis Tour and we will be back Galina and Alex Podolsky from New York

May 9, 2010
Tappahannock, Virginia, USA

When I travled to Egypt I had an amazing expierence! Our tour guides were so nice, they had everything under control and everything ran so smoothly! I learned so many new and exciting things about Egypt that I had never known before ! I also loved everywhere that we went , from the Nile cruise to our time spent in Cairo . I had such a fun time learning about Egyptian culture and how the country is! I loved every moment and I will definetly return !

May 11, 2010
Olathe, KS, USA

I used Memphis tours for my recent 4 day trip to Cairo and could not be more pleased with the service I received. For several reasons, I recommend Memphis Tours to everyone: 1. Private guided tours - just you, the driver and your guide so, no jockeying for position among a large bus load of other tourists, no standing in lines for tickets. 2. Knowledgeable guides - I learned more in 3 days from Memphis Tours professional guides than in years of school. I am still telling the stories behind the photographs I took that I would have never known without the guide. 3. Safe and reliable transportation - Picked up by a private driver in a clean, safe and modern car. 4. Freedom - Do the tour at your pace, in the order you want and choose to spend all your time with the guide, or sneak away to explore a site and take pictures if you want. It is ALL UP TO YOU. 5. Price - Memphis Tours is extremely economical and demonstrates high value for the services you get. You get the VIP treatment at a reasonable cost. Overall, I was more than impressed with the service; so much so that I booked tours for each day including the Luxor Trip by Air, The Giza Pyramids and Memphis Tour and the Dinner Cruise on the Nile.....I highly recommend the 1 day trip to Luxor...well worth the trip!

May 11, 2010
Dumfries, Scotland

Memphis tours were EXCELLENT from start to finish!! The website is clear and easy to use and has excellent details about each trip, and with the Live Help function booking was made very easy with the help of Yosri Abd Allah (Memphis Tours) who guided me through each step and was there to help whenever needed. Yosri sent all the confirmation emails as soon as he could and ensured the booking process was easy and simple. Altogether we booked two trips with Memphis. We booked a trip to Cairo by flight from Sharm, and also a Bedouin Camel Safari and meal in the desert. In the morning we were picked up from our hotel by two very friendly and helpful gentlemen from Memphis who drove us to Sharm Airport in our private air conditioned vehicle. They guided us through the airport checkin procedures and waitied until we were all safely checked in and heading to the departure lounge. At the other end in Cairo, we were met by Nabil Abaza, who with his driver took us from the airport in the Centre of Cairo. On the way Nabil was very very friendly and knowlageble about Cairo as we drove through. On the way to the museum we stopped to take some pictures on a bridge over the river nile at Nabils suggestion. When we arrived at the museum we were met by our own personal Egyptologist, Nabil 2 :) who showed us around the museum and told us about the most important pieces. Nabil 2, then accompanied us to a local Papyrus museum and perfumery, then took us to a lovely restaurant for lunch overlooking the Pyramids of Giza. Later after lunch he took us into the pyramid area and toured us around all three pyramids and told us all about them. We then ventured inside the 2nd Pyramid. After the pyramids we moved to the Sphinx area and learned about the history further into the Platuea. Later in the afternoon Nabil 2 took us to the local market to do some haggling!! In the evening we were met again by Nabil 1 from the airport where he took us for drinks at a local cafe, then onto the Sound and Light show at the pyramids. All in all the day was perfect and both Nabil, Nabil 2 and our driver were really helpful through the day and really looked after us! Our experience of the Memphis staff was then hightened when we were then met by more staff who took us into the Desert and on camel safari to a Bedouin village. After our safari under the starlight, we sampled a bedoiun dinner and entertainment from the locals. To some up, Memphis tours made our holiday and our trips excellent. I would highly recommend them to anyone who wishes to tour anywhere in Egypt.

May 13, 2010
London

just got back from a 2 week trip in Egypt organised by \memphis. First of all it was a really good trip. We had wanted to see as many of the sites as possible whilst also have a reasonably relaxed timetable over the 2 weeks. Memphis suggested a few days in Cairo, an overnight train to Luxor, a 7 day cruise down the Nile to Aswan and back again and then a few days in Sharm to work on the tan. Mimmo was our assigned Memphis organiser who met us at Cairo airport and he ensured that we had our own driver and guide at all the different stages of the holiday and provided us a mobile phone for the duration of the trip. Cairo: Maha our guide in Cairo was excelent, she was very knowledgable and happy to answer all our questions and to protect us from the hawkers which are everywhere in Egypt. The Nile Cruise: This was definitely one of the highlights of the trip. The crew of the M/S Nile Style provided truly excellent and friendly service. it was a relaxed tempo, generally sightseeing in the morning and then relaxing on the sun deck by the pool in the afternoon. Special mention for our guide for the weeklong cruise - Sayed who was excellent, friendly, enthusiastic and very patient with all our questions! Sharm El Sheikh: Please see review of Maritim Royal Peninsula Sharm To sum up, Memphis provided a very efficient and friendly service at a really good value rate. It was particularly lovely to have our own guides instead of being in a massive group as this allowed for greater flexibility. If you're thinking of going to Egypt you should consider using Memphis!

May 16, 2010

For anyone new to Egypt, I would unequivocally recommend Memphis Tours. They were very well organized, professional, and friendly. Not once did I feel uncomfortable even though I had never been to Africa or a Muslim nation. And know I have a great deal of respect for Egyptologists. I thought it was a glorified name but these tour guides can answer any question you might have, and did a great job of explaining Egyptian history & culture. My guide was Ahmed Kamel (English and Spanish offered); all other contacts with Memphis were also extremely professional and friendly. You can do as much or as little as you like with the company and the prices were very reasonable. There is a car always waiting for you, plenty of water is supplied, and meal breaks are planned. And you're picked up and dropped off whereever you want to be. The employees did really seem to care whether I had a good time or not. I'd recommend Memphis Tours to anyone, and will use them again if I make it back to Egypt.

May 17, 2010
Punta Cana, Dominican Republic

We (my 13 year old son and I) recently did a one week tour of Egypt through Memphis Tours and found them to be very friendly, helpful and quite well organised. There were some problems with our hotel bookings in Cairo which gave us a negative first impression but after that they worked very hard to make the trip work, and it did. Our guides in Cairo and Luxor (Mahmood and Jasmine) were excellent, and our tour operator in Cairo, Zidan was extremely helpful and went out of his way to show us Cairo and help with arrangements. If you book with them, check details carefully, make sure the hotels are the ones you want and the travel timings will work for you - and double check the room access times! Enjoy!

May 20, 2010
Danmark

THANK YOU, THANK YOU, FOR THE MOST WONDERFULL HOLLYDAY IN THE FANTASTIC LAND OF EGYPT, YOU HAVE ARRANGERED FOR US. We cannot thank you, your staff and guides enough for an extraordinary experience. We have never met so competent and serviceminded guides in our live. We have enjoyed every day and we are looking forward to travel with Memphistours again. We will shurely recomand you to friends, family and everybody we will meet and talk about Egypt. You will be our next travel agent, and we are lookingh forward to let you arrange our next trip to Egypt. THANK YOU AGAIN, WE HAVE NOT WORDS TO DESCRIBE OUR HAPPYNESS. With this travel in our mind, it will be very very difficult for you to arrange a perfekt trip for us again !!!!!!!! ;) The very best regards from two satysfied clients. Peter and Helle

May 24, 2010
Atlanta, Georgia

Memphis Tours did an OUTSTANDING job. We took an 8 day trip from Cairo to Abu Simbel and back. I did a lot of research before we went, and Memphis Tours was the most affordable Egypt tour company I could find that advertised in the US. The best part of the whole tour is that we were not combined with a larger tour group--it was just the two of us with a guide and a driver the entire time. Standouts were Hasan, Maha, and Hagar, who were eager to share what they knew about the sights, as well as share insights about their own culture and personal lives. Several times we overherd envious toursists who said, "Look at them--they have their own personal guide. How lucky." Hotels and restaurants they suggested were also excellent. All hotels were well located and convenient to sites. For spending extra days in Cairo, I would recommend asking them to change you to a hotel in downtown Cairo (we loved the Semiramis) rather than the Le Meridien hotel in Giza near the Pyramids. The Le Meridien is more than comfortable, but it is not as convenient to attractions in Cairo itself. The night train from Cairo to Luxor and from Aswan to Cairo was no better or worse than a second class sleeper train through Europe. If you can afford it, think about flying. However, it does add the expense of a flight and an extra night in the hotel. Additionally, by flying, you lose out on the adventure of spending the night on a cross-country train through Egypt. I can't say enough good things about Memphis Tours. From beginning to end, we were well cared for. They were affordable, friendly, and eager to please. We suggested they advertise to Americans in dollars rather than euros to get more business from the US. We also suggested that they put in big bold letters on their website that when you set up a tour with them, it is PRIVATE and you will NOT be combined with a large group. If you are thinking about going to Egypt, use Memphis Tours.

May 24, 2010
San Jose, California

Our Egyptologist, Yasser Hamdy, was fanstastic. He speaks very good English and he knows his stuff. Our driver was Osama. Spending 5 days with Yasser and Osama and exploring Cairo, Memphis, Giza, Alexandria, St. Catherine, was not only interesting and educational, but it was full of laughter all day and everyday. It was like traveling with some good Egyptian friends.

May 25, 2010
Sacramento, California

I have just came back for Egypt and the tour arranged by Memphis was seamless. Mr. Mohammed Amer has been wonderful and bending over backward to make sure all my request has been met. After many changes on dates, places, cruise boats and hotels we finally have our itinerary completed. Two people in our group of six have problem with the air on transit and have to change route and arrival time to Cairo. Mr. Amer arranged new pick up time at the airport without any problem after I e-mailed him at the last minute. The transfers for hotel and airport were always on time. Hamdy Emiry in the Cairo office was also extremely helpful in planning our trip. He even came meet me at the hotel and brought me roses. What a wonderful young man. During our land tour in Giza, Memphis, Sakkara, Cairo, Alexandria and St. Catherine, we have a most wonderful guide named Yasser. He is knowledgeable, charming, and speaks very good English. We learn a lot of history from Yasser and everyone felt in love with him. Our driver, Osama, was funny and entertaining which make our long drive to Alexandria and St. Catherine seem short. We have a lot of fun and laughs during our trip. The cruises arranged by Memphis tours were very good. Ahmed met us at Aswan after our Lake Nasser cruise. I told him there is no time left on the cell phone Memphis provided, he immediate charged the time to the phone so we can call home and communicate with Memphis and the guides. He took us to the hotel for an overnight stay before the Nile cruise. He got us upgraded to all suite rooms. Wow! He also arranged an optional tour to the Nubian Village at a very reasonable price. We have Sayed as our guide on our Nile Cruise. He is a fun guy and we have a good time with him also. I highly recommended Memphis Tours to anyone who wants a trouble free and affordable price vacation in Egypt.

May 26, 2010
Yorba Linda, California

All the staf was above and beyond the call of duty. We spent two days with fantastic driver ,guide and security staff members. Our tour leader was the best and made our tour the best ever. Our guide was knowledgable and personable. We were amazed to even hav a personal security member as part of the service, it made the trip safe and worry free. I recomend Memphis Tours and give them a five star rating Thanks again Mohamed Mokhtar or Mohamed The Great and your wonderful team on our tour.

May 26, 2010
England

To start with I was very hesitant about going on holiday in the UK nevermind all the way to Egypt. Being paralysed from the shoulders down (tetraplegic) and wheelchair-bound, I knew I would have a lot of obstacles to overcome. I spoke to a few companies in the UK about arranging this holiday with my family and carer, but I didn't feel comfortable or convinced by their arrangements. I continued searching through the Internet, when I came across 'Memphis tours', I e-mailed them enquiring about their services and how they would cater for someone like myself wheelchair-bound and paralysed. I got an instant reply from a gentleman named Amer who assured me about the services they could offer. From that point onwards Amer was my point of contact, I didn't receive answers to my questions from different people each time as I had done previously with other companies. I explained my predicament about travelling abroad and how important it was that I travelled everywhere in my wheelchair, and that I could not transfer into car seats. Memphis tours were very accommodating and instilled confidence in me that I would be in good hands. I must have written about 20 plus e-mails with questions, each time Amer was very quick with his responses and always polite. We were met at Hurghada airport by a memphis rep, who whisked us through the airport and customs, into a waiting van, they had portable ramps, which were used throughout my trip. It took us about 10 to 15 minutes to reach our hotel, we stayed at the Steigenberger Al Dau Resort, which was ideal for wheelchair accessibility. There were a few obstacles, to overcome but the hotel staff were very accommodating and helpful. This was all arranged prior to my travel by Memphis. Hamdi was our representative from Memphis tours throughout our stay, We were also given a mobile phone with some credit to use for the whole of our stay which proved very useful. Hamdi was always on hand or a phone call away to answer any queries or offer advice. He arranged an excursion downtown and a private boat trip for fishing and snorkelling at our request. There was no pressure to go on excursions, normally you get holiday companies constantly bugging you to go on excursions, but with Memphis tours they were more relaxed and did not pressurise us. Overall they made it a very enjoyable and memorable experience. I do intend to make the trip again to a different part of Egypt and will definitely be using their services.

May 27, 2010
Totana, Spain

Having priced up a tour of Egypt using a UK travel agent we gave Memphis a try because we liked the look of thier website. Their price was really competitive and the service via email was first class. On arrival in Egypt we found that everything went according to plan with only one minor problem which was outside of their control. All the Memphis staff we met were well presented and very attentive, in fact there was nothing extra that they could have done to improve on their service! Thanks to all the Memphis staff that we met, and especially to Marwa Amer [--] who was our prime contact. Derek Page & Maureen Biddle

May 28, 2010
florida, USA

We selected Memphis Tours to run our trip. We started and ended in Cairo, but chose to add Nile River and Lake Nasser cruise packages also. We saw many reviews about Memphis tours day excursions, but nothing about whole trips to Egypt. Since all the day excursion reviews were very positive, we decided to try their whole tour package. Memphis Tours was wonderful!!! No detail missed. From pickup to dropoff we were always with a guide an/or tour manager (which is a must if you want to see it all and understand its importance). Our research started with Memphis Tours because their price was the best we found for what we wanted. The accomodations they made for us were better than those found in our European encounters (for a far greater price), and the attention to detail was amazing. The tour guides they sent with us (Ahmed Farahat in Cairo, Ahmed El Prince during the Nile River Cruise in Upper Egypt/Luxor, and Ahmed Omar in Aswan) were well informed and helpful, and made sure we had anything we needed. The tour managers and drivers (Hussein and Ziko, Osama and Hamada) who transferred us between tour segments were also wonderful. Always on time, helpful and informative. I am certain the Memphis Tours staff are all excellent, so if you don't get our reps, any would be equally wonderful. I thought ours were so good I wanted to highlight them. A few tidbits for every traveler to Egypt: - tipping is expected for everything (airport bag handlers, restroom attendants, locals who offer to help you take a picture together, etc) ALWAYS carry spare change and keep small bills handy. It is also customary to tip your drivers and guides after tours as a sign of appreciation for a job well done. Their tips should be better since they spent the day with you. - public restrooms nearly always have an attendant at the door...more small tips (also, they tend to keep the toilet paper and hand it out as you tip them....so carry some extra in your pocket if you think you will need more). - take only clean new money to exchange (no tears, excessive wrinkles or fold lines, etc). They sometimes refuse it when exchanging or purchasing items. - don't let the excessive and sometimes pushy market vendors get you down. It can get old, but once you learn to stare straight ahead when passing them, they are better about moving on to the next person. - When packing, be sure to add a box or two of pepto bismol tablets (and keep some in your touring pack each day), and some loperamide (Immodium-type meds) capsules. We were there for 10 days and 5 of 6 people had limited problems. If you stay ahead of it at the first signs of issues, then you can enjoy your vacation without much hassle (slight loss of appetite and limited pit-stops if any). DONT get dehydrated and think not drinking is the answer. - Finally, bottled water is a must, but it is readily available. At the tourist sites it is quite a bit more expensive (so purchase your own from a market vendor (be sure to check the seal is in tact)) and take it with you. Always have water with you. We absolutely loved our trip and Memphis Tours for everything they organized.

May 31, 2010
Sydney, Australia

I visited Cairo for the 1st time in May 2010 and was fortunate to have contacted Memphis Tours (Marwa Amer) prior to my visit. Marwa arranged a custom programme for us that made best use of our (limited) time in Cairo. She was so gracious and professional in changing the programme afterwards when our trip schedules changed to the Ash Cloud over UK at the time. Nothing seemed too much trouble for Marwa, who always responded within a few hours to my emails (even outside normal working hours). I was so impressed even before arriving in Cairo. Email marwa.amer@memphistours.net. When we arrived, we were even more impressed. Everyone we dealt with (organiser, guide, drivers) was polite, very friendly, knowledgable and genuinely sincere in helping us enjoy our stay. We really had no worries at all as they took care of everything. Overall, it was a very pleasant experience and I would strongly recommend Memphis Tours as your best friend in Cairo and Egypt. 3 minor points: 1. Let Memphis know beforehand if you are not interested in visiting the designated prypus (Key of Life) and perfume (Siva) shops. Otherwise, you may feel too much selling pressure in these shops, though you can leave anytime. 2. Be mindful that some Egyptians ask personal questions (where you come from, what's your origin, what you work, etc.) out of being friendly, not intrusive. Let Memphis Tours guides know your interests so they can focus on better and personal service. 3. If you go on a Nile Cruise, indicate prior whether you want Upper or Lower Deck, as the Nile Crystal has 2 levels, both covered but with different views.

June 1, 2010
New York, USA

I booked memphis through my travel agent and knew already that it would be one of the best tour companies ever. Even though i asked questions through my TA the response time was lightening speed. Memphis Tour organizers, guides and drivers always arrived on time and were very couteous, kind and knowledgeable. We were quite happy that it was a personalized tour. We had three persons in out group and it was always just the three of us on each and every excursion. We traveled in Egypt 10 days and saw Cairo, Aswan, Luxor and Sharm el Sheikh. Egypt, I found, is a very safe country, we often walked around Cairo, Aswan, Luxor and Sharm el Sheikh by ourselves to find food/explore and never had a problem. Yes there will be touts trying to sell you things at various attractions but a simple No thank you as you walk by then would suffice

June 2, 2010
Cullinan, South Africa
11/24/2009
Czech Republic
I would like to thank Memphis Tours once again for arranging a tour for me and my son from Hurghada to Cairo with such professional presicion. It was an unforgetable experience, the tour guide was absolutely fantastic and attentive, the representatives and driver were fabulous. Everyone went out of their way to ensure not only that everything went smoothly, but that out visit to Cairo exceeded all our expectations. I will certainly use Memphis Tours when I am back in Egypt again and would not hesitate to recommend their services to anyone visiting Egypt. Best regards Kveta
June 2, 2010
Kitchener, Ontario, Canada

Yosri Abd Allah was our contact and we were very pleased with the flexibility shown when we got the dates mixed up as they allowed us to switch tour dates and take it a day early, even giving us a large private bus around Cairo at no extra charge. Our guide, not Yosri, was very helpful, though a little too cozy with the owner of the shop at the end of the tour, smoking his hookah and helping us negotiate- what turned out to be a high price. We also advised that the restaurant in Cairo was poor, with much of the food left out for a long time and re-used, as evidenced by the mould on the bottom of the dessert pastries. In all, we will recommend Memphis Tours and use you again.

June 3, 2010
kenmare, Ireland

Thank you to Memphis Tours for an excellent trip with 2 wonderful guides for our Irish Party visit 3 weeks ago.All was excellent.

June 3, 2010
northern New Jersey, USA

I booked a 4 day private tour of the area surrounding Cairo with a side trip to Alexandria. I have been to Europe more than 40 times for business and vacation, but this was the first time in the Middle East. Let me begin by dispelling any notion you might have that this trip is in any way dangerous or intimidating. Just the opposite, from the minute I was picked up by Amad El Sayed at the airport-on time and exactly where he was supposed to be-I felt like I was in good hands. When we reached the hotel, Ahamd took the time to go to the front desk with me and would not leave until the room key was in my hand. Excellent service. Since I had flown directly from Newark, through Frankfurt, I took a day off in between to get some rest and time to explore the hotel. On the second day, at exactly 8:30 am my guide for the week. Ahmed M. Kamel appreared. From this time forth he was my constant guide as well as the same excellent driver. Ahmed proved to be a huge reservoir of information, not only on ancient Egypt, but also,Arabic culture,art, music,world affairs-you name it-he was well versed in the subject. I'm not going to bore you with blow by blow descriptions, suffice to say I was treated in an extremely courteous and mannerly stlye that made the trip a true pleasure. Memphis Tours is extremely flexible and will honor any requests that you might have to make your trip as pleasent and memorable as possible. I highly reccomend using this company. On the way home, I had a 5:30 am flight fromCairo to Frankfurt. Ahmad was right on time at 3:00 am. He had even gone the extra mile to order me a "To Go" breakfast from the hotel. At the airport, he escored we thourgh passport control and brought me directly to the departure gate. All in all, a throughly satisfying and memorable experience.

June 3, 2010
Kaiserslautern, Germany

I was in Hurghada Egypt for my 30th birthday and booked a tour for Cairo and Luxor through Memphis Tours. Not only did they help make the trip something I will never forget, I gained a friend for life! We had a private tour through Cairo and when there was a mix up they worked immediately to fix it and even threw in a little extra for our troubles! We were escorted through the airport on the way to Cairo as well as from Cairo to Luxor. Hamdi met us in Luxor and after our private tour there he rode with us on the way back to Hurghada. Hamdi and the rest of the guides went out of their way to make sure my friend and I had a wonderful and memorable birthday experience! I would recommend this company for any tour they offer, they are wonderful people who are intent on making sure their customers get absolutely everything they can imagine!

June 6, 2010
Orinda, California, USA

My wife and I just got married and went to egypt for our honeymoon. It was very fun and we used Memphis to book our travel. While I hear that March and October are much better months to come to Egypt, we came in June. It is very hot here in June but Memphis tours made sure we had air conditioned vehicles during the trip. We had a great guide Dr. Salem the guide for most of our trip and it was great. He is very friendly and we even had a chance to go to his home. It was a fun trip.

June 6, 2010
Gold Coast

We did a 12 day tour "Best of Egypt" tour with Mephis tours. Our contact person mimmo was great at organising everything while we were there. Cost of the tour was 995 euros / person (in June 2010). It was good value for money and we had a guide with us (Salem) for all attractions and sites.

June 8, 2010
Astoria, New York, USA

I went to Egypt for the first time. It was an amazing experience. We chose the Luxury package with Memphis Tours. We were able to customize the restaurants we wanted to eat in to our liking. We were doing a 4 day cruise with Sonesta Nile Goddess. We got upgraded to the best boat which is the Sonesta Star Goddess which had suites and balconies. The Sonesta Nile goddess did not have these features.We were very happy with this upgrade. Our tour leader Mimmo was very helpful in accomodating us. Nabeel Sifin our tour guide for the sites was very knowledgeable .He knew the answers to all of my questions :). Special thanks to Hamada Roshdy for switching some of our intineary plans to our liking. Also I felt I was dealing with a friend rather than a "tour company". Hamada was willing to help a friend of mine tour Egypt in his own time. I greatly appreciated that. Our driver Ayman was specatuIar as well when he took us to the city of the dead. In Egypt you have to be a skillful driver to get around. I give props to Ayman for that. I will definitely come back to Egypt and work with Memphis Tours :) .

June 9, 2010
Singapore

The two things that makes our vacation trip to Egypt (Luxor to Aswan, Cairo) very enjoyable and incredible are the professional backroom Memphis Tours consultant (Abdo) and our extremely knowledgeable plus humorous Egyptology guide, Sayed Selim because he make us feel safe and he is attentive to our needs. If we go back to Egypt in the near future, I will use Sayed as my preferred tour guide anytime and I will recommend Sayed ([--]) to anyone going to Egypt, especially Luxor to Aswan. We booked a 7D/6N private tour, Fly & Nile Cruise from Cairo fly to Luxor to join a Nile cruise, MS Mojito to sail to Aswan. Plus an optional private tour to Abu Simbel that leave Aswan at 4am in the morning and return by noon on the same day. We arrived end May, which is the beginning of Summer in Egypt, so the temp can goes up to 42degC at noon, night about 25degC. This make Nile Cruise an excellent choice, cooler next to a river. The other plus point is that we can get up close and personal at all the historical locations with our guide, no need to fight the crowd. All the planned tours start early morning, would finished at around noon. In the late afternoon you could visit the museum(s) on shore. The beauty of a private tour is that we have the undivided attention of a tour guide, as he accompanied us throughout the Nile Cruise and to all the historical sites, till we fly back to Cairo from Aswan. You can appreciate why having a professional knowledgeable Egyptology guide like Sayed Selim with a great sense of humor is very important here. MS Mojito, is a cosy Nile Cruise ship, staffed by professional. The breakfast, lunch and dinner buffet are reasonably good quality. The drinks (include bottled water) are charged at double the shore price. The room are clean and they have a window that can be opened. This is a plus for us, as we could enjoy the cool breeze in the evening while the cruise is sailing on the Nile. Points to note are, Memphis Tour staff are very professional and punctual. And if you don't like to be taken on shopping trips in between tours, you must tell your guide from the very beginning you met up with him. Then you will a wonderful exceptional experience like we do in Egypt. Many thanks to the Memphis Tours team, Abdo (tour consultant, handling booking), Ahmed (tour leader at Luxor), Hamada (tour leader at Cairo), Mohamed (tour guide at Cairo) and Sayed Selim (tour guide from Luxor to Aswan). Job well done, everyone!

June 10, 2010
England

We had an overnight stay in Alexandria whilst on a cruise. We arranged an overnight tour with Memphis. They met us at the port and from there it was "smooth sailing". It was much nicer having our own guide and driver than eing on a coach with a lot of other people. We saw the sights we wanted to and had a lovely time.

June 10, 2010
Heidelberg, Germany
12/05/2009
Virginia
My husband and I are used to making our own travel arrangements, but we don't know enough about the Middle East and didn't have time, so we trusted our fate to Memphis Tours. That turned out to be a very wise decision. A Memphis Tours representative was at our elbow for the entire trip. The guides provided info about the various sites and gave us enough space and time to tour on our own. When we needed to adjust anything, they were most accommodating. Our trip included 3 days in Cairo and 4 days on a Nile cruise. While in Cairo we visited the pyramids, a papyrus factory (very interesting), carpet making factory (great if you want to buy carpet), Cairo Museum, and the Citadel. The experience on the Nile Cruise was like watching a movie as we cruised by ruins of temples, beautiful countryside, and watched the people work the land. A couple of things could have gone better. The first hotel, Grand Pyramids Resort was old and the food was just "okay". Additionally, there was a very loud party in a guests room and the hotel could not or would not stop the noise. We asked to go to a different hotel on our return and Memphis accommodated us by placing us in a suite at a Movenpick hotel that was perfect. The other thing that would have made the trip more enjoyable would be if tips were included. The initial price of the trip was reasonable, but the price actually ended up being about 20% more because of tips. I would have preferred paying more up front than constantly paying tips go drivers and guides. (It should be noted, that all tour companies in Cairo have the same tipping policy.) Overall, the trip was great! Memphis Tours did a great job. Congrats to Emed, Wallid, and Ahmed.
June 13, 2010
Chorley, United Kingdom

The first trip was a flight to Cairo with overnight stay.Excellent from start to finish , the guide was first class, I think we visited every square inch of Cairo, hotel very nice indeed.The second trip was to St Catherines Monastery,once again this was a brilliant day out. The idea of driver, guide,with just two passengerson both trips was a real personal touch.All the booking arrangements were done by e:mail and handled by Marwa Samir who looked after us from the day we first booked to the day before we travelled. Well done ten out of ten all round.We travelled My 2010Tom & Irene BennettChorley, lancashire, England

June 13, 2010
Monticello, MN, USA

My husband, Joel, and I were in Alexandria on May 13-14, 2010, on the Navigator of the Seas. We booked a 2-day tour with Memphis Tours Egypt. We had an awesome time; seeing the Great Pyramids was a lifetime dream. The statue of Ramses II in Memphis as also a must see. We had a private tour with Ahmed Farahat. We felt very well taken care of as Ahmed and our driver went out of their way to ensure that we had a grand tour. We stayed at the Le Meridian Pyramids, which was a nice change after being on the ship almost two weeks. Ahmed took us to the Cleopatra Restaurant for dinner and we were able to see the sunset on the Pyramids--so very beautiful. Thank you Ahmed and Memphis Tours Egypt. Debby

June 14, 2010
chicago, USA

I am happy to say that we enjoyed ourselves immensely in Cairo. We especially enjoyed Osama, our driver. He was so much fun and always positive and helpful. Thank you for pairing him with us. Mido was an excellent guide and we shared many fun-filled days with him. He was very flexible as far as what to do and when. All of our questions were answered without hesitation. He is a very knowledgeable guide. Hamada, too, was extremely helpful, especially in locating our lost luggage. Seeing his smiling face at the airport after a very long day of travel was refreshing. The bus you provided was very comfortable for our family of 6 and we appreciated the water bottles everyday. All in all, we were extremely impressed with your services and would be happy to recommend Memphis Tours to anyone considering a trip to Cairo. Thank you, too, Yosri, for all of your help in organizing this trip. You were great.

June 16, 2010
Singapore

I'm Adnan. My Family (wife Lee Ying Ying & son Aaron) from Singapore would like to say a very BIG thank you so much to Mr Tameer who had guided and taking good care of us during our trip in Eyypt (Cairo, Aswan, Luxor). Our trip would not be smooth if not because of him (Mr. Tameer). He was very responsible person, he called us almost every day and keep track on our journey, schedule even he is only in Cairo. We were given an Eygptian Telco mobile Phone for him to contact us locally. When problem arise we call him and he will take care of all problems like bed, rooms, transportation etc immediatelly. He even bring us to shop around Cairo Market on our very last day. Not forgetting to & fro to the airport. My wife and son was very happy and still remember him even when we are in Singapore now. I certainly recomended him if anyone would like to visit Egypt. keep up the good work bro Tameer.. two thumbs up and rated you 5 star..!

June 16, 2010
Columbia, South Carolina

Our group of four pre-made our own arrangements to see the wonders of Cairo, Giza and Saqqara with Memphis Tours (recommended by our travel agent) and saw more in two days then I did in three days 30 years ago! On day one we were picked up at the port in Alexandria on time by an amazing driver, Mohamed (Cairo traffic/drivers are the worst in the world and I spent much of the time with my eyes closed. I think Modhamed could rival any Indie 500 driver) and our wonderful tour leader, Hussen, then whisked away to Cairo in a wonderfully air conditioned van. After checking into our hotel, we met our darling guide/historian, Sherwet, and went to the Museum of Antiquities. My favorite museum in the world and, although my third visit there, I could spend weeks in it. The only Pharoah's mummy on display 30 years ago was Seti I and it was a privilege to be able to visit the new Mummy Room. Sherwet let us all have 30 minutes on our own (my husband is a builder and went straight to the tools section) before we were taken to a local restaurant for dinner and back to our hotel to freshen up. They picked us up later and took us to the Sound & Light Show at the pyramids. The show hasn't changed much, but I still loved seeing it again. I get chills when the lights come on and that deep voice says "Since the beginning of time..." Day two began with check-out and a visit to the Giza Plateau to see the pyramids, Sphinx and the Solar Barge. I hadn't seen the Solar Barge and the building/display was amazing. Then we were driven to Saqqara, where we saw the step and bent pyramids and several mastabas. Only one mastaba was open on my first visit and I was amazed at how much work had been done in Saqqara since then. I think the carvings are more beautifully done here than in the tombs in the Valley of the Kings, Luxor. Don't miss Saqqara if you have the time. After a wonderful Stella/Star beer (in cans now and not the tall green bottles of years ago) at a local spot, Mohamed and Hussen drove us to Port Said where we boarded our cruise ship. I highly recommend using Memphis Tours when going to Egypt. They are so professional and we got to see so much more than with a group tour!

June 19, 2010
Macau, China

Memphis Tours is an excellent agent which has made my days in Egypt quite convinient and enjoyable by providing great services such as making excellent trip arrangements and arranging great tour guides. I like my guides very much and I had a great time with them. I've made friends with them and we still contact to each other. My English guide Sayed Selim is really good, he is kind, humorous and very thoughtful. I strongly recommend him to you in wish that you can have a better trip.

June 21, 2010
PilotBregenz

I had an excellent diving trip with a couple of friends in Hurghada. The trip was organized by Memphis Tours Egypt. Mr. Mohamed Amer (branch office manager of the organization in Hurghada) went far out of his way to make our trip a memorable one. The experience we had is worth taking the time to write a report about it. We will alwys recommend Memphis tours.

June 23, 2010
Dornbirn, Austria

I booked a desert safari with memphis tours for 7 days. What I got was an amazing journey through the Sahara desert. I was shown so many things, for example an old fort which was built on top of a temple. We visited some desert oasis, saw mummies and went inside a cave. The guide was a very kind and professional man. He knew where to go without any gps and could explain everything about the locations we visited. He also cooked very well and varied (quite important when you only get to eat what he can make out of the things you took with you in the car during the entire trip!). For anyone who wants to see more than just temples and pyramids, this is deffinitely the right thing!

June 23, 2010
Vancouver, Canada

I missed my original flight to Cairo and only had 4 hours in Cairo and these guys made it happen! Great on the fly decision making and service, stopping for tea, Egyptian whiskey and local tailgate breakfest on the way to pulling off a visit to Saladin's Citadel. Much appreciation to my driver, Ahmed and Mr. Abd El Fatah Mohamed my guide. Recommended!

June 23, 2010
Viana do Castelo, Portugal

We just arrived from a holliday in Egipt (2 days in Cairo and 7 days in El Gouna). The tous in Cairo and Alexandria were made with Memphis tours Egypt. The reaservation process with Fatma (Memphis tours on-line agent) was excellent, everything was well explained, so we didn't have any surprises. Our group (9 adults and 2 kids) made the tours in a private van with driver and guide (speaking Portuguese - very good surprise) and we spent a great time visiting all we had programed and more (day trip to Alexandria; dinner cruise in the Nile and day trip in Cairo). Thank you Memphis Tours Egypt!

June 23, 2010
Portland, OR, USA
June 24, 2010
London, United Kingdom

Would advise anyone visiting Egypt to use Memphis Tours. Great communication, adaptable programmes to suit your needs, helpful, private tour and good value. Don't bother looking elsewhere when Memphis can take the hassle out of the organising of tours.

June 24, 2010
Merseyside

I have just returned from a week long trip to Luxor in Egypt, I came across memphis tours when I was doing some research about the sites in the area. The website alone was impressive enough to pursuade me to book with this company, they have a live chat feature which allows you to ask any questions about the trip or to ask for any advice you need prior to visiting Egypt. The staff I dealt with through the website were very professional and extremly helpful. I booked a trip for two people to visit - The valley of the kings, the temple of Queen Hatshepsut, the colossi pf Memnon, Karnak temple and Luxor temple. The tour group itself only consited of me, my partner and our tour guide Shaimaa Baheeg. Some tour groups which we seen walking around some of the sites included over at least 30 people, which I assume were people who had booked the trip through their rep once they arrived, and everyone went on the same day. I would highly recommend booking through Memphis tours due to the excellent value for money that you do recieve! Our tour guide was very hospitable and knowledgable and so helpful when we asked questions. I could not fault anything concerning the trip that we had booked, we paid the deposit over the internet and then the rest in Sterling once the trip was over. You have the option to pay in your home currency or Egyptian. You will not be dissapointed if you book a trip with Memphis tours and I can not praise the staff highly enough who work for the company.

June 24, 2010
Calgary, Canada

My wife is confined to a wheelchair, however we did everything we wanted to do with our two Memphis Tours private tours. We had a private driver and tour guide who were comfortably answered all of our questions including. Both went our of their way to make us comfortable while touring. On the second day we had the same driver and tour guide which was appreciated. On the tours we were able to adjust our time at each site to our schedule so no waiting for others. We were never dropped off to go 'shopping', we mentioned what we wished to look at shopping wise and they took us to stores with quality goods. All this for less than the cost of a seat on a coach full of tourists.

June 26, 2010
San Francisco, California

This was our first time to Egypt. Before that, Memphis Tours already arranged everything and gave us a detail itinerary by email. Our trip was from May 29 to June 6. My wife and I arrived at Cairo Airport at 2 AM. A representative, Mr. Abd Fatah had been waiting for us in the airport for couple hours. He made us feel the most welcome to Egypt. Next day Abd took us sightseeing the city of Cairo and explained our itinerary one more time in detail. We visited Mosques, markets and also taste the Egyptian mint tea. On the following day, we met our Cairo tour guide Mr. Ahmed. He brought us to visit Giza Pyramids, Cairo Egyptian Museum and Hanging Church. He is kind, knowledgeable and professional. My wife and I also rode a Camel in front of Giza Pyramids which made us feel like going back to the ancient Egyptian time. After that we flew from Cairo to Aswan for Nile River Cruise trip for four days and three nights to destination Luxor. There we met another tour guide, Mr. Ahmed Rezk. He is expert in history of all Temples (we visited Abu Simbil Tow Temples, Philae Temple, Kom Ombo Temple, Edfu Temple, Al-Deir Al-Bahari Temple, Luxor Temple, and Karnak Temple), also the Valley of the Kings, the Unfinished Obelisk, high/low dam and Nubian Village in Aswan and Luxor. Through his guide, we witnessed the great construction and art work of the Ancient Egypt. Mr. Ahmed Rezk stayed with me and my wife all of time in Aswan and Luxor. He was willing and happy to assist us at any time. He is also kind, knowledgeable and professional. He also taught us some simple greetings in Egyptian. After the Nile River Cruise trip, we flew back to Cairo and we were happy to meet Mr. Abd Fatah (representative) and Mr. Ahmed (Cairo tour guide) again. Mr. Ahmed took us to visit Citadel of Salah Al-Din and Step Pyramid in Saqqara before the end of our Egypt trip. Mr. Abd Fatah took us to Cairo Airport in the same day and we left with a wonderful and unforgettable memory in Egypt. Thank you for Memphis Tours' great effort in arranging our trip. Special thanks to Mr. Abd Fatah (representative), Mr. Ahmed (Cairo tour guide) and Mr. Ahmed Rezk (Aswan/Luxor tour guide). They are all fluent in English. My wife and I highly recommend them to all people who are interested in visit Egypt.

June 28, 2010
Windsor, United Kingdom

We used Memphis travel for Three tours. On each occasions the guides were very friendly and knowledgeable. We were picked up on time, which alone is an achievement considering the traffic and thoroughly enjoyed our time in Cairo.

June 28, 2010
Dar es Salaam, Tanzania

We had contacted Memphis Tours based on reviews at Trip Advisor. This was our first visit to Egypt. The details of our itinerary where discussed time and again over the email and were carefully planned by Eman Rashad - Tour Consultant from Memphis Tours. The whole trip was as per the itinerary planned before. At Cairo Airport we were greeted by Mr Mohamed Zidan. He explained us all the details before handing us over to our Egyptologist guide. However he was in constant touch during the progress of the tour. Our Egyptologist guide Mr Ashraf Refaat Fares was very informative and he explained us in details. One should try to get him as their Egyptologist guide for making the trip more enjoyable. He is open minded and very friendly. On the first day we had visited Mohamed Ali Alabaster Mosque, Citadel of Salah El-Din, Cairo Egyptian Museum and after that we went for a Feluka ride , Cruise on river Nile along with dinner and then Light & Sound show at the pyramids. The dinner cruise was not the part of the itinerary, but Mr Mohamed Zidan was very helpful & efficient in arranging and fitting the cruise between our schedule on such a short notice, a two hours cruise on the Nile Crystal - It is a huge dining boat with modern decorations. They have one of the best entertainment programs for Nile cruises. It includes a western music band, a belly dancer, and the famous Tanoora dancers. Cuisine: Mainly Egyptian cuisine with lots of meat and some pasta. They also have a nice average dessert buffet. Next day our Egyptologist guide Mr Ashraf was at hotel lobby at agreed time (07:30 AM). We visited the Giza Pyramid, Sphinx , Memphis , Step Pyramid in Saqqara. Also we visited the authentic papyrus shop, where the method of preparing papyrus was demonstrated. Then we visited the traditional Egyptian perfume shop. We visited a shop for buying Egyptian cotton T-shirts . Not to forget a visit to a local bakery was a wonderful way to end our Egypt trip trying the different Egyptian sweets. Thank you for Memphis Tours' great effort in arranging our trip. Special thanks to Eman Rashad (Tour Consultant) Mr Mohamed Zidan (Tour Representative), Mr Ashraf Refaat Fares (Egyptologist guide). They all are fluent in English and I highly recommend them to all people who are interested in visiting Egypt for a wonderful and an unforgettable Egyptian experience.

June 30, 2010
warren

I want to thank you. The tour of egypt for my daughter and I was great. We enjoyed ourselves seeing the sights of your country. The staff of Memphis tours was always helpful, courteous, friendly and would go out of their way to help us on our journey. They were prompt and on time and knowledgeable. The private guides in Cairo (I cannot remember his Name) and the one in Luxor (Salem) were very nice and explained lots of things to us. The guide in Cairo was friendly and knowledgable. I enjoyed the company of Salem. He made our visit special in his part of egypt. He had good knowledge of the sights and was able to communicate well. He answered our questions that we had. He even arranged one night in a Nubian village for us (see picture). He also shared his home and family with us which was special. The only problem we had was on the cruise line. The food was not hot when it should have been. As I said the sights were great and the representatives and tour guides did a great job. A trip we will remember. Thank you for putting the tour together for us.

July 2, 2010
Kul

We took the 3 days tour of Cairo adn Alexandria. Our guide was Rehab - we were very impressed with her - very informative, friendly and jovial. The driver Mustaffa was also nice. and Mimmo too. the sights were awesome - the Pyramids of Giza and Sphinx in particular. Alexandria was a rush job, not sure I would make the long journey again just for a few hours sightsee-ing. The river Nile dinner cruise was good too- very entertaining. We stayed at teh OAsis Hotel- away from downtown- lovely grounds, and quiet but the drawback was the distance and hence cost of taxis. One thing I hated about Egypt was the "ready-to-fleece you" attitude of the cab-drivers/ doormen even in the good hotels. All in all- a good trip.

July 3, 2010
Oklahoma

I was studying abroad in Malta, and a group of us wanted to go to Egypt for a weekend. We booked the Cairo Budget Tour. It included trips to the pyramids, hotel stay, transportation, a tour leader, driver, tour guide, trips to the museums, camel ride, dinner cruise on the Nile River, and much more. It was the absolutely perfect weekend for us. We were greeted at the airport by Mohammed Omran Mimmo, our tour leader. He was the best tour leader that anyone could have asked for. He ensured that we got to our hotel safely. If we need to go to the store for anything, he made it happen. Any detours that we threw his way; he accepted the challenge and made it happen. He definitely made our trip worthwhile. Our tour guide was Mohamad Raafat Marghany. This man was awesome. The wealth of knowledge that he gave us was priceless. He answered every question we asked with poise and confidence. I told him that I was going to bring my entire family back to Egypt just to hear him explain the history of this ancient place. Eman was our driver. He drove us everywhere we wanted to go from the time we got there until the time we left. I wish I could have stayed in Egypt longer. I also know that I have gained some true friends from this short-lived adventure.

July 3, 2010
Los Angeles

I'm 7 days into a 10 day tour with Memphis, and so far the value that I have received has been outstanding. From the hotel I stayed in in Cairo to the 5 star Nile Cruise, the quality of the accommodation and service has been excellent. The tour guides are also fantastic, from Isreen in Cairo to Dr. Salem (the guide has a damn PhD!), they have been very knowledgeable about the sights I have visited able to answer any questions that I have posed. In short, the amount of attention that I have received relative to what I paid (about $1,200 for a single person, private tour) has been superb, and I would heartily recommend this tour operator to any individual, couple or family seeking to explore Egypt in style. I have heard Lady Egypt is also great, but it is impossible to get the same rate by booking with them directly. They were also not as responsive.

July 3, 2010
Saint Paul, Minnesota

I went to Cairo with some classmates in June. Had a great time! Our coordinator, Mimmo, was, extremely helpful, kind, and fun---an all-around GREAT guy! I can same the same for our guide, Mohamed Marghany (this guy is impressively knowledgeable about Egyptian history)! If you decide on Memphis Tours (and I STRONGLY suggest that you do), ask for these two (that is, if you enjoy learning and laughing)!

July 6, 2010
Philadelphia, Pennsylvania

We had been to Egypt with our parents. We booked our trip through Marwa Samir and she had made the most incredible arrangements. She even treated us with her own personal tea and waterpipe treat. We have never had such gr8 hospitality in the 6 countries that we have visited so far. I strongly reccomend Marwa to book your tour and Memphis Tours for your visit to Egypt. It is my Dream Country and the tour people made it truly worth being their for my BDay. I thank them and would love for everyone to experience what we did. Truly professional, punctual, caring and incredibly considerate people. Thanks Marwa ands Mephis Tours. We shall be back.

July 7, 2010
Lakeland, Florida, USA

I worked with Ahmed Fayez, who did an excellent job helping me plan our trip. Everything worked perfectly. Everyone in our group had an excellent time and reported that the guides, drivers, and guards looked after them well. They were especially impressed by the excellent guide in Cairo. We were very pleased with Memphis Tour's services. I was especially pleased with how quickly Ahmed Fayez responded to all my requests for information, etc. I will use Memphis again when one of my group or I travel to Egypt. James G. Rogers, Jr., Ph.D. Professor of Art History Florida Southern College

July 11, 2010
Cross Junction, Virginia

My wife and our 3 girls went on a family vacation from June 12 to 25, 2010 to Egypt. We saw and learnt a lot! We rented a car from Europcar and travelled on our own while staying at our RCI resort of Moon Beach Club. We also booked tours with Memphis Tours in Cairo, as well as a Nile cruise from Luxor to Aswan. In Cairo, our tour guide was Mr Tariq and our driver was Mr Sayed. They were both very professional and very nice to our family. they brought us cold water, fruits and some Egyptian music. Good job! On the Nile cruise, our guide was Mr Sayed Selim. He was excellent! It felt like he became one of our family. When one of our daughters became ill, his concern and empathy was greatly appreciated! Miss Fatma Sayed was our "travel agent" at Memphis Tours. She and I communicated by email for about 6 months before our trip. Through it all, she was very patient and understanding of our need to change our choices many times over. When we got to Cairo and had a misunderstanding, she backed down quickly and sent her assistant to come and make sure we were not mad! Great customer service!!

July 13, 2010
Guatemala

My wife speaks Spanish, so when we looked online for a tour company, bilingualism was important. Memphis Tours was totally professional, with an English-speaking representative and chauffeur meeting us at the airport, train stations, and hotels. Also included was a Spanish-speaking guide to the attractions. We did about 5 days in the Cairo area and 5 more on a Nile Cruise from Luxor to Abu Simbel. And though Memphis planned the original itinerary, they were flexible with us when we wanted to add attractions in Cairo and Abu Simbel. The staff was more than just courteous and professional, they were open friendly, and made our travel experience a complete joy. I would highly recommend Memphis Tours to anyone wanting to travel independently but not wanting to haggle over every taxi and hotel. Our representative was Ahmed and our driver was Ashraf, both outstanding people.

July 15, 2010
High River, Canada

I would highly reccomend Memphis tours for anyone to use,They are worth evry penny you spend, from picking you up from the air port, pick up transfers to your hotel, to attraction sites, the Egyptologists are able to speak many languages.... I reccomend the following people Hussien in Giza & Amany Eid in Aswan & Luxor & Hosney in Alxendria. The Museum will need 1 full day, try min 10 days or you will note your holiday very short! When I left all thses peple touched me very much!... you may want to convert some money before you leave to Egpty for tips..... have a great Trip......I sure did. Yousra

July 19, 2010
Florida

My wife and I are taking a cruise that overnights in Alexandria, naturally we wanted to go to Cario to see the pyramids. I actually tried booking my Egypt through another top tour company, but it ended without success, plus a lot of frustration. I couldn't get recommendations and it proved difficult to even get my questions answered. I finally posted the experience on CruiseCritic, asking for help, eventually deciding to try another company. I was worried that I'd encounter the same problems over again. I blindly emailed Memphis Tours, sending them the same information I'd sent the first company. Within approximately 30 minutes I received a quick reply from Mohamed Mokhtar, and it was PRECISELY what I was looking for. It was like he'd read my mind, the schedule was what I wanted, and more importantly he was offering good recommendations to make it work even better. This is the kind of well planned, direct information I received from Mohamed Mokhtar. "Accommodation: I recommend you staying this night at Marriott Cairo & Omar El Khayam Casino as it will be a great experience....on the first day you will finish at the museum and it is close to your hotel. On the second day you will start early to be at the first place at 8 am. Also, staying at Marriott is a great experience and I do not want you to miss it. Note: it is better to start the first day eith the pyramids and the museum as the museum still opens till 6:30 pm and you will not be ableto do the Sakkara, Memphis and Dahshure together on the first day as they all close at 4 pm so it will be better to do them on the second day but you will start early at about 7 am and after you finish you will go directly to Alexandria." It only took a few emails and 1-2 hours total with Mohamed and I was finished booking the trip after I'd spend days agonizing with the other company, plus my posts on the CruiseCritic. I haven't traveled yet, but I am feeling confident that if they can work details out this well up front, the trip should also go flawlessly. Now I'm really excited and looking forward to our trip to Egypt, thanks again Mohamed!!! To be honest, below is the type of information I recevied from the other company, I am removing their name from the email, but everything else is directly from their email. You be the judge which company you'd prefer to deal with. "Greetings from a top company of Egypt 1. kindly note its the same visits but in your itinary you will just change the days 2. to add dahshur there will be no time as our company knows that there are so many wonderful places for you to see in Cairo. And so little time to see them when, you have a schedule you must respect. Please allow us to paint you a picture in words about Cairo and staying in a time frame. In 1863 Cairo was very close to still being an medieval city. With street plans that changed very little in 500 years. However Cairo was starting to transform in the late 1800's into a city that could be compared to Paris. Now Cairo is a city of over 18 million souls that live there year round and that number continues to grow. This population count does not count the daily guests in Cairo which is also a very high number of its own. Add to that number the traffic: Cars, buses, trucks, trains, trams, and humans. Cairo has its own amazing traffic situation. 8 million vehicles on her old street plans. What would your current city or town be like with such numbers of people and vehicles? In Cairo traffic moves at its own pace minute by minute. No one can predict how long it will take from point A to point B. One must always allow for traffic time and situations. It is a fascinating adventure, but also a serious fact in travel time. That is why our company factors in all concerns connected to your travel time here in Egypt. We at the other company want you to truly experience the Cairo Museum or the Pyramids in leisure and not with a stop watch that is ticking away the time you must hurry and blast off to the next site! That is not the proper way to share our beautiful land with you. You are guests in Egypt. You are not here to run in a marathon race of how many sites can you see in "X" number of hours. We welcome you and wish to give you a relaxing visit. For you to feel Egypt's soul where ever your presence graces our land. We are aware of your time and the serious fact your ship will leave the dock at a certain time and respect this and give you what is best for you to enjoy your time here with us. We know other agencies offer you the whirlwind tours of Cairo. We write to you now as a friend and suggest you be quite careful with such offers. We know our land and cities. We never offer anything to our guests that may cause them stress and problems. Please ask us any questions or concerns you may have about your travel time here in Egypt. We are professionals and promise to always be honest and respectful with our information to you. so we can add dahshur instead of memphis or sakkara so please feed me back"

July 20, 2010
Inwood, West Virginia

Thank you Memphis Tours for assisting me in my trip to Cairo, Egypt! My airport transfer, camel ride, and Sound and Light Show was fantastic! Eman was very considerate and helped coordinate my tours. My guide, Mimo, met me at the Cairo Airport and made sure that I arrived at my hotel, the Cairo Marriott on Zamalek, in the middle of the night. Mimo was very easy to find thanks to his pink shirt! :) The Memphis Tours camel ride was a 2 hour authentic experience and was worth the price! My guide, Mimo, picked me up at my hotel, drove me to the camel ride, and picked me up after the ride was over. Beware of camel rides at the Giza pyramids...they are very costly, short, and you have to haggle over the price. The camel ride with Memphis Tours is the real thing! :) The Sound and Light Show was AMAZING! Mimo picked me up at the hotel and got excellent seats for the show. He was waiting for me after the show to drive me back to my hotel. Mimo always had a funny story to tell and provided me with lots of information about Cairo. While visiting Cairo, I also visited the Citadel and enjoyed the Nile Maxim Dinner cruise. I highly recommend these activities! Cairo is a MAGICAL place and I am thankful I had the opportunity to visit. Thanks again to Memphis Tours, Mimo, and Eman Rashad. Your service was appreciated! A++++++

July 24, 2010
Addis Ababa, Ethiopia

I did not know about Memhis-when my wife and i decided o trave to Egypt, it was one of the may tour agencies,i sent a mail and Mr Abdo shawky responde at nce-from hat moment owards it was a completely a professinal relationship. The trip was organised wnderully well with all the minute detils detailstaken careoff. Fom the moment we landed at the Cairo airport till weleft Cairo after our visit, there ws not even single flap. Everthing was organised with clock work precision. we were in Cairo and went to Alexandria. All in all it was a great trip and i will recommend Memphis all my friens who wat to visit Egypt.A special wor ofappreciation or ou Egyptologist Mr. Mahdi and also our tour guide Mr. Hamdad. Well doneMr. Shawky and Memphis. My wfe and i will always remembethis trip-S.M.Kumar and Rani from India

July 25, 2010
Greenville, North Carolina

We were visiting Egypt for the first time and wanted to see as much as possible in one week. Our guides, Egyptologists, and driver were fantastic. On the first day we started off with the Pyramids at Dakshur and the Great Pyramids. Our guides were patient as we took lots of lots of pictures and video. We suggest good walking shoes (I wore sneakers the entire time), sunglasses, and a hat for shade. We went in the begining of July and although a lot of people said that it would be too hot, I did not find it any hotter in Egypt than at home. The big advantage is that there weren't great crowds so we could really linger and enjoy. The Light and Sound show that first night was incredible. I wish we could have taken our camera in there because the Great Pyramids were beautiful against the setting sun. It looked like a picture and was completely unreal. We stayed at the Staybridge Suites which is within walking distance of the Citystars mall (largest mall in Africa and just around the block). The mall stayed open until midnight. We used the ATM machine of the HSBC bank (the egyptian ATM machines did not honor our ATM cards). One mistake that we made was getting travelers checks before arriving - never again! It was hard converting traveler checks to Egyptian currency. From here on we will just carry cash or convert at the airport before arriving in Egypt. Our hotel converted our US Dollars to Egyptian currency with no problem. We went on the Nile Cruise for dinner at the end of the second day - it was fantastic! The food was the best we had the entire time in Egypt! Again a great picture opportunity at night. Make sure you have a camera that takes good pictures in low light (at night). Cairo was truly beautiful at night. Our guide was great - he even saw us on the cruise ship and seated before he left! The second day we visited Coptic Egypt full of churches and the Mohamhed Ali Mosque. The Egyptian museum was also a must see. On the third day we flew to Luxor and visited Karnak temple, the Valley of the Kings and the temple of Queen Hatsheptsut. Again visting in July was great - no crowds! One suggestion is to bring a little hand fan. Some people had little hand held battery operated fans with them. Going into the different tombs especially at the valley of the kings was hot. By our fifth day in Egypt, my husband and I were ready to explore Egypt by ourselves. We negotiated a price with the taxi driver and went shopping at Khan al-Khalili. This is Cairo's main souq. It was very picturesque, you can find all of your souvenir items here. We were constantly being approached to buy something, but it was all a lot of fun. Just shake your head no and keep walking if not interested. Just about everywhere we went the people were nice and friendly. Every shop you go into will offer you something to drink, its part of their hospitality and everytime you go to the bathroom it will cost you some "baksheesh" (a tip). We had a great vacation in Cairo and Luxor - one that we will not soon forget. I've already told all of my friends if they are going to Egypt for the first time they have to have a guide. I know we would not have enjoyed our vacation without the wonderful people we had showing us around and taking care of us in Cario and Luxor.

July 27, 2010
New York, USA

My husband and I just spent 2 weeks in Egypt and Memphis was so helpful and completely professional. We hired them for select private tours and even a few long drives and at each turn the guides were completely intelligent and informed and so easy to work with and spend time with. If needing help with a trip to Egypt they are for sure the way to go - we were able to use them when needed and also do our own thing - and when we had trouble getting on a train we had booked through them a representative came to the station to work everything out! The best...

July 28, 2010
London

That's all i say, it was one of the most beautiful holiday i have been on, it was gift from my children Dev and Riky for my 50th Birthday, and mu husband Dilip's birthday as well. I contacted Memphis Tours to visit the Valley of the Kings, to see the Tutankhamun tomb, that's all i knew! Mohamed Sakr contacted me straightaway, and from that moment i was in good hands, he took all my details, made all the arrangements for all of us, it would have been our first time in Egypt, so had no idea, but Mohamed took over and organised the whole trip and best package deal, from being picked up by the very friendly guide and taken to the Sharm El Shiekh Airport and met at Luxor, the whole was just beautiful and charming, everything was planned nicely, lovely tour guide called Iman, and the driver taking us everywhere was so professional and friendly, we felt at home all day. We left Luxor with lovely memeories. I would recommend Mohamed Sakr/Memphis tours, and we are already looking forward on plannin gour next trip back to Egypt, and visiting the other areas with Mephis Tours, i know Mohamed will look after our family. Best wishes Ameeta Chauhan London

July 31, 2010
Canada

I booked a private guided tour for my family while in Cairo with Memphis and I was extremely impressed. We had an awesome guide named Nasreen who really made our day an awesome experience. We started at 8:00 am and were together all day long. Memphis was professional and perfect in every aspect. I would highly recommend them to anyone who needs someone to show them the sites in Egypt. My kids really had a great time. Thanks. Mike from Woodbridge, Ontario(Canada

August 4, 2010
Virginia, USA

I elected to take the day trip from Cairo to Luxor to see some of the main sites Luxor has to offer - Valley of the Kings, Hatshepsut's temple, and the temple at Karnak, among others. The entire tour experience was great. We were picked up very early from our hotel in Cairo and taken to the airport to catch our flight to Luxor. A travel agent representative met us there and took us to meet our guide, Shaimaa, who was helpful and provided good information during the day at all the sites we visited. She even carried my large bottle of water when I started to get tired in the afternoon! In addition to the sites scheduled on the tour, we also stopped at an alabaster shop (obviously connected to the tour, but still got very nice pieces for a reasonable price) and a tasty buffet for lunch, which was covered by the tour price (minus drinks). Since our tour ended about 4 hours before our plane left that evening, Memphis Tours arranged for us to spend a few hours in a hotel in Luxor at no expense to us, giving us a chance to take a shower, take a nap, or just cool down in the air conditioned building. We were then taken back to the airport and flew back to Cairo. I highly recommend this tour. Our driver and guide were both exceedingly professional and helpful. Shaimaa was able to give us lots of information on everything we saw, as well as details about Luxor and its heyday.

August 5, 2010
North Dakota, USA

Ahmed Omar was our guide for a tour of the Nubian village at Aswan; he took wonderful care of us and we had a delightful day! We booked several day-trip tours (Aswan, Abu-Simbel, Alexandria), and our Nile cruise, through Memphis; it was a fantastic trip!

August 5, 2010
New Jersey, USA
12/08/2009
Chicago
Your service was very reliable and professional. It met all our American standards. I'd comfortable recommend Memphis Tours Egypt to others.
12/09/2009
Dubai
My wife and I recently vacationed in Egypt (Cairo and a Nile river cruise), and Memphis Tours provided guides to help us. I found the level of service to be excellent. Guides greeted us at the airport, were always on time to pick us up for a daily tour, had our exhibit entry tickets ready for us, were flexible and diverted to other destinations whenever we wanted, and always provided comfortable transportation. I recommend visiting the Nubian museum at the Edfu stop along the Nile - to see some previously untold stories about Egypt there. Yes, there were a couple of minor glitches - one of the busses broke, so they had to arrange a substitute car and driver - but everything was handled smoothly. We complained about one noisey night in a hotel, and they moved us into another, fancier hotel - penthouse suite - pretty nice rebound. I recommend this company. They know how to provide first-class service in Egypt, and their guides are knowledgeable and friendly. We had a very nice vacation, with no worries, thanks to Memphis.
12/09/2009
Atlanta, Georgia

Memphis Tours provides stellar service with extremely knowledgeable and professional tour guides. We had a personalized tour & learned much more than expected about ancient Egypt. They guide & driver provided a comfortable vehicle and reliable transportation. It was a flexible schedule, so they adapted easily to changes during the day. They made some really nice recommendations which added more fun to our site seeing. We loved the service because it made our first vacation in Egypt relaxing and worry-free. Our teenaged kids loved the tour guide and found Egyptian history to be a lot of fun. We definitely recommend them to other travelers and would also use their services again.

August 9, 2010
Jersey, United Kingdom

We went to Cairo as a day trip with Memphis tours and they were so helpful and very easy to get along with. We were picked up from our hotel in sharm el sheikh at 5.30 and taken to the airport and then picked up in Cairo. Both the transfers we in air conditioned cars and both driver were very nice. We were taken to the museum and our guide spoke very good English so we understood everything he said, then we were taken to a buffet lunch which was included in the price and this was a nice meal. We then went to the Pyramids again with the same guide who told us lots about all the sites. I would definitely recommend Memphis tours they are very helpful and nice guys.

August 9, 2010
Exton, PA, USA

We recently came back from a 7 day tour of Egypt. My wife and I were very excited and nervous going to Egypt but Memphis really came through for us in making sure that everything went smooth and we got to see everything we wanted to see. They worked with our schedule, made sure we were properly picked up and dropped off from sites to hotel and airport. Egypt is NOT easy to travel on your own, unless you speak Arabic and know how to get around their roads and transportation. Their infrastructure is still 10 years behind other developing countries and if this is your first time in a developing country, definitely be ready to be shocked. So I highly recommend working with a tour company like Memphis. We worked with Maged from Memphis to setup our itinerary. For the most part Maged was responsive to our emails and questions. He answered all our questions in a timely and professional fashion. Hasan, came to pick us up at the Cairo Airport and from the very first second he's very helpful and accommodating. We had our own private car and driver (Ahmad) dedicated through out our trip. Hasan's English was very good and we had no challenge communicating with him. He provided us with a cell phone with his number in case we need anything during the trip. Mahmud was our tour guide while we visited the Pyramids and Cairo. He's very Knowledgeable and patient in answering all our questions. He takes good photos too. During the 4 day Nile cruise on the "Sonesta Moon Goddess" (look for my review later), Eid, was our tour guide. He was also very knowledgeable about the sites we were visiting but sometimes his accent made it difficult to understand what he's was saying. The only thing I didn't like about him was that he told us who to tip ("Bakshish") and how much to tip. In Egypt every other person will expect you to tip them, even though they didn't do anything extra for you or even interact with you. We didn't feel comfortable to be put in a position to give tips to people who didn't earn it but Eid insisted that we should tip the third party vendors and their employees too. Many times we were not able to enjoy the sites because we were too busy trying to figure out who to tip and how to tip without offending Eid or anyone else. The Nile cruise itself was very good but the ship we were on, The Sonesta Moon Goddess, was not a good experience. They are supposed to be a luxury cruise but there was not much luxury about it. The service was very poor for a luxury cruise. The food was below par. We are vegetarians and usually on other cruises there are always decent options to eat but on this ship there's hardly anything to eat other than rice and tomato soup. The manager did make some effort to provide us with decent food but it was after our third day there and it was only after we are ready to eat and then they actually decide to make some veggie soup for us. There were only two times when they actually had something for us to eat that was good and filling. The staff didn't seem too motivated. The only good thing about the ship was our room, which had a balcony and all the other amenities of a hotel room. We also took a side trip to Abu Simble. The Abu Simble temple is pretty magnificent but the drive there was a little scary. We knew we were going with a convoy but didn't realize that there were only three cars in the convoy and that we'll be accompanied with machine gun carrying police through the desert for three hours without any stops. I am sure the risk of anything crazy occurring was very little but I would've liked to know ahead of time what was going on. Once we got to Abu Simble, we realized that we were the only two people there since it was very hot and July is not the best time to visit Egypt. The entire town seemed deserted and all we saw was military/police with guns and couple of locals. We got a little anxious thinking, "Is there something we don't know about this place? Armed convoy, deserted town, no tourists and so many guns??" It turns out that there are some areas of Egypt that the government might not have control over and they might have experienced some problems in past where the tourists got in trouble. Everything went okay with us though, we got out of there in an hour back to Aswan. This this the convoy consisted of ONE car!! Just us. So the policeman with the machine gun got into our car and escorted us back to Aswan. Little scary but no incidents to report. Overall, Memphis is a great company to choose to travel in Egypt.

August 11, 2010
Hong Kong
August 11, 2010
Nicosia, Cypru

We had such a fantastic days in Egypt and thank you very much for the big effort from memphis tour. Abdo was help us to find the best hotels and tours for us. He created such a nice package that we never forget, And Tame has been with us all the time in Cairo. We went to white desert all together which cannot be describe with words, You should do this camp ones in a life time. We enjoyed our honeymoon very much and thanks to every person who work in memphis tour.

August 12, 2010
Nairobi, Kenya

On behalf of my wife, Christine and myself, I wish to sincerely thank Yosri and the entire Memphis Tours for a wonderful honeymoon tour that we had in Egypt just about a week ago (Aug 1st to 6th 2010). I came across the 'Wedding on Egyptian Way' package following a random search on the internet. Within minutes I was on a live chat with Yosri of Memphis tours. Yosri was very kind to help me plan my trip and made useful suggestions that enabled me fit the trip in my budget. I would also like to make a special mention of Mohamed, our tour leader who received us at the airport and went ahead to ensure that we had a great experience in Cairo. We made a great a friend in Mohamed and learnt a lot about Egypt and Memphis tours. I would not hesitate to link up any of my friends with Memphis tours for the memories we hold will last forever. We shall also work hard to return to Egypt and enjoy the Nile cruise following the encouragement by Mohamed. Thanks again to Memphis and do keep up the good work you are doing... Mr. & Mrs. Joseph Mosoti

August 12, 2010
New York City, New York

We only had 2 days in Egypt and Memphis Tours was very good at helping us put together itineraries for each day that maximized our time to see the most sites possible. They were on time each day, our guide was very knowledgeable and it was very easy to communicate with them via e-mail and arrange everything in advance of our trip. I would absolutely recommend them as well as use them again on future trips to Egypt.

August 14, 2010
Colchester, United Kingdom

We have just returned from a holiday in Hurghada. We wanted to see some sights so we contacted Memphis Tours in Hurghada and arranged a two day trip to take in Cairo and Luxor with a ballon flight over the wWest Bank. We also had a desert safari and a snorkelling trip. All the arrangement were made with Mohamed Sakr ast the Hurghad office andall I can say is that everything was perfect down to the last detail. We would highly reccomend Memphis Tours for anybody wanting to see Egypt etc while on Holiday. I only have praise for all staff, guides etc

August 14, 2010
Chicago

Booked a tour of Luxor for my wife and myself through AMEX Concierge Service-- Memphis Tours was apparently one of their "trusted" providers. AMEX agent went back and forth, ultimately negotiating a package that included specific attractions at a specific price (about $300). I received an e-mail confirmation from Memphis Tours (this was well before the trip). When we arrived at the tour office, a van was waiting. Before getting in, I reviewed the arrangement with the agent-- and the deal had changed! Fewer attractions, price over $400! I refused to get in the van, and contacted AMEX on my cell. The tour guide (Jasmine) went out of her way to work with Memphis Tours management to correct our dilemma (I wouldn't expect this from a tour guide). It helped, but surprisingly was not a determining factor, that I had a copy of the confirmation e-mail on me. After some back-and-forth, we got things straightened out and had a good experience (the wonders of Luxor do a lot to overcome the irritations of business). Jasmine was very accommodating during the tour, and when all was said and done, we actually got much more time and more stops than we had initially arranged. We ended up happy.

August 15, 2010
Dallas, Texas
After reading about tour agencies in Egypt, my sister and I initially decided to use Ramses Tours. We developed an itinerary and were ready to send our 25% down payment but were told that we had to pay cash at the airport for the other 75% as the company was having "credit card issues." Since our trip was a few weeks away, I believed that their "problem" would be fixed by then but Mr. George insisted that we pay with cash. We planned on staying 2 weeks in Egypt and Jordan so the cost of our tour was higher than the amount of money that we would be comfortable carrying. Also, if problems arise it is great to be able to go through your credit card company if necessary. So, we decided to use Memphis Tours instead
August 15, 2010
Santiago, Chile

I spent day and a half in Cairo and wanted to make the best possible out of it. found Memphis tours in tripAdvisor and contacted them asking for a proposal. The service was amazing, from the attention of the travel expert I got assigned, Abdo Shawky, who was very helpful and kind and helped me set it up while travelling. I was impressed as the preparation of the trip waas truly costumed to my needs, the hotel they found me was great, and the quality of the visit flawless. The whole experience was amazing. My tour guide was helpful, extremely knowledgeable of every stite, kind and flexible. i had the best time and was able to visit the mai attractions in Caario even with the limited time of my visity. Really reccomend Memphis tours

August 16, 2010
Birmingham, United Kingdom

It was an amazing 8 days. We packed into it so many different activities and experiences, and throughout it all had a lot of fun. We climbed mount sinai, snorkelled in the red sea, saw the pyramids, learnt about the artefacts in the world famous Egyptian museum in Cairo, took a cruise on the Nile, went horse and camel riding, and saw various different aspects of true egpytian life. From sampling the local food and drink, to interacting with people in the markets, it was all truly unforgettable. What made it really special, however, were the incredible people at Memphis tours. Nabil Abaza was the perfect tour guide, and put our minds at ease straight away, whenever we experienced any problem. The driver Zakariya was helpful beyond the call of duty, and showed us much more than was on our itenary.

August 20, 2010
Manchester, United Kingdom

Our tour with memphis was fantastic! The staff we met throughout the entire trip could not do enough for us. Even when booking the trip Fatima Sayed our travel expert was quick to respond to any query or request we asked. Our egyptologist was so knowlegable and gave us a very good insight into the history of the egyptians which we found extremely interesting. With it being our first trip to cairo and there only being two of us we were abit apprehensive of what to expect but from when we left our hotel at 6am we felt completely at ease and safe with the guides we came across. We would definately reccomend using memphis for any trips in egypt and have already passed on your website to friends and family. We are hoping to return to egypt in the near future and will use mephis again for a tour in luxor. Thankyou for a great experience!!

August 22, 2010
Philadelphia, Pennsylvania

The one benefit of booking our trip during the extremely hot summer months was that we got a private tour of the major sites between Aswan and Luxor by Sayed Selim. Sayed did a wonderful job educating us about his country; he was patient, humorous, and knowledgeable. The services provided and arranged by Memphis Tours were mostly great--the M/S Beau Soleil Nile Cruise, local air conditioned vans at the cruise stops, etc.--my only warning would be that you should double-check everything included in your original quote is actually provided. Our original quote from Maged Al Gohary included the overnight return train from Luxor to Cairo, but after booking (and when we actually needed it), we were told it was not included. Also, we had to pay for our own horse carriage at one of the stops, a small expense but one we were not expecting. Other than those two gripes, everything was smooth sailing and then even provided us with a second friendly guide (Ahmen Gamd Khatab) to help us get around Luxor and to our overnight bus once the cruise ended.

August 24, 2010
London, United Kingdom

We found Memphis tours to be very professional and organised. We did a few sightseeing tours around Cairo with them (our guide was Nasreen who we can highly recommend for her expert knowledge) and were impressed with how easy they made it for us. Our guide also made it interesting for our two teenage children who have great memories of our trip.

August 24, 2010
Sudbury, Canada

We highly recommend Memphis Tours.The service was excellent: Yosri, the company representative, waited for us at the train station; we have right away been transfered to a private car and a private guide. The guide was also well prepared, speaking English fluently. She took the time to show us all important places and to answer to our questions. The lunch was included in the price, as well as other refreshments. Too bad that we only had one day to spend in Luxor! Even so, the tour was very well organized so as to offer us the opportunity of sightseeing the most important places.

August 25, 2010
Spreitenbach, switzerland

Hi , I sent an enquiry email to book a day trip to Cairo from Hurgadha. The trip includes hotel pickup, flights, guided tour of various sites of interest in Cairo, Lunch a return flight and drop off. The entire professional and very gratifiying experience started out with a prompt reply from Yosri Abdallah one of the reps , who provided me with all the details and options I could possibly need. I booked with them, at a reasonable price. It was a very enjoyable and well organized tour. Thank you Yosri and memphis. The various aspects of the tour, Soma Bay Pickup, Hurgadha Assistant, Flight arrangements,Pickup in Cairo, Cairo Assistant, Archeologic\historic Tour Guide, Drop off airport, Pickup and return to Soma Bay Were all of high quality, as were all the people involved. My first experience with your company was a very positive one and I'll gladly use your services for future travel needs in Egypt. Much appreciated. Aamer

August 25, 2010
Weston, Florida

Memphis tours was definitely the best decision we made when going to Egypt. We didn't expect everything to be so well organized and planned. Not only were all the tours private, but the tour guides were very knowledgeable and friendly too. The cruise from Luxor to Aswan was beautiful and there was something to do for everyone. Overall, our trip was unforgettable! Hamada Roshdi, our tour representative was always on top of everything making sure our stay in Egypt went smooth. I definitely recommend this tour to anyone,as I myself would do it again.

August 26, 2010
Washingtoon, DC

Memphis tours offers great pricing and destination packages. They have have staff members that speak a variety of languages and are very knowlegable. I had the pleasure of using this service as a solo traveler, and I must admit I was very impressed with the quality of the guides, cordinators and transportation that they provided while visiting a number of locations such as Cairo, Aswan, Luxor, and Jordan with door to door service. They are excellent in time management and also work to accomodate you with what ever you may need or want from begining to end. I was truly pleased with their service and plan to use this company again.

August 29, 2010
Calgary, Canada

I booked a tour with Yosri from Memphis Tours a couple days ago and found him to be very attentive and communication was very clear. I just found out that another member of our party had already booked a tour for us and we needed a refund. This was quickly granted. Excllent service and will certainly deal with and recommend Yosri and this company again in the future!

August 29, 2010
Geneva, Switzerland

We have just returned from a 10 day tour of Egypt with Memphis Tours. They are a wonderful service-oriented company. We were in excellent hands right from the start when Osama met us at the airport. Most impressive was our driver, Walid who transported us around Cairo for 3 days. He is a real professional and we always felt completely safe while he navigated the traffic of Cairo! During our cruise from Aswan to Luxor we were in the capable care of Dr. Salem who was not only a very knowledgeable guide but friendly and helpful as well. He was an excellent guide who kept us interested and informed in all the sights we saw despite the fact we were wilting in 40+C heat. Another highlight was the coloured canyon hike outside of Sharm el Sheik. Our guide Mohammad was wonderful as was the local Bedouin guide. An incredible experience. Thank you Memphis Tours. You made our trip truly memorable. Heather

August 30, 2010
USA

My husband and I were in Cairo in late August 2010. We booked 4 tours with Memphis, Full Day Pyramids, Islamic and Coptic Cairo, Sound and Light Show, and a Nile Dinner Cruise. A Memphis representative met us promptly in the lobby of our hotel for each tour. We had a brand new car, a driver and an English speaking guide for each. The driver and guides were very warm people and made us feel extremely welcomed in Cairo. All activities were delivered as promised. I would highly recommend Memphis Tours to anyone going to Egypt. One day when we return, we will use them again. The prices are well worth the services. A special mention to Hamada, Faisal and Maha who went above and beyond for us during our trip!

Sep. 6, 2010
Munich, Germany

I am writing this brief note immediately after our return to Germany to thank Memphis Tours for tailoring and making our last trip to Egypt memorable. Everything went well and we have enjoyed every single day of our two weeks spent visiting Cairo, Aswan, Abu Simbel and Marsa Alam. The quality of all the services provided by Memphis Tours was excellent and confirmed the expectations we had developed during the brief visit to Luxor that you organized for us last year. I would like in particular to acknowledge the dedication of Tamer who supervised with dedication our entire trip and made sure that all the details were fulfilled with success. Also the guides that were provided to the excursions to the monuments were competent and polite, in particular, Hisciam with whom we visited Cairo and Memphis. I will certainly not hesitate to recommend your organization to friends and colleague. Many thanks Gianfranco, Antonella, Jessica and Lorenzo Federici - Munich 6 Sept. 2010

Sep. 6, 2010
Leeds, United Kingdom

I booked a day trip to Cairo flying from Sharm El Sheikh months before we actually visited Egypt. Upon arrival I wondered if I should have waited as there were so many tour companies offering good deals and advice and I would have had a point of contact should any problem arise. Well I needn't have worried as from start (4.30am!!) to finish Memphis tours staff accompanied us every step of the way right back to the hotel (except the flights of course!) Our guides and driver could not have made our experience any better. We had a fantastic day including visiting the pyramids, Egyptian museum, Coptic Cairo, lunch, a Feluuca ride on the Nile, shopping and drinks at the famous bazaar (mint tea recommended!) Our eyes were opened and we learnt so much from our knowledgable Egyptologist, not the easiest of tasks with two children too!! I would like to extend a HUUUUUUGE thank you to Mohamed Sakr, Abd El Fatah Mohamed, "My name is Mohamed" Raffat Margany (Mr Popular!!) and our amazing driver - whose name I don't know sorry :( I have already begun recommending your company to friends visiting Egypt and have no doubt I will use you again in the future. Thanks again for a truly memorable day for all the right reasons.

Sep. 7, 2010
Philadelphia

My wife and I used Memphis Tours when we arrived in Egypt as part of a 12 night cruise back in May. For the two days we were at port in Alexandria, we decided to do a private overnight excursion which Memphis customized for us. The transaction part proved challenging between the language barrier and the online/chat problems (tried both approaches). But we finally got it nailed down. We were provided both a driver and a Egyptology expert/tour guide. We were able to see so much more and do so much much more quickly than if we were with a large group. Even something as simple as getting one's picture take was easy with our guide. And because our guide was so well educated, we were able to take away so much that will stay with us forever, making it so much more interesting when we were able to understand why one pyramid might look one way versus another, for example. As for the overnight part, I paid a bit more to get it customized so that we would have a suite facing the Pyramids at Le' Meridian. The hotel was beautiful and we saw the pyramid lit up at midnight from our balcony... truly spectacular. (be careful of the concierge in the private floor area though of the hotel... he purposely overcharged us and told us we had to pay with cash) The next day we saw the Museum of Antiquities, among other things, and then headed back to the ship. Note: Our driver was also amazing... that was the niftiest driving I have ever seen. If you have ever seen the 3 hour stretch from Alexandria to Cairo, you'll appreciate that comment.

Sep. 10, 2010
Pittsburgh, Pennsylvania, USA

I am writing to praise one of the guides we had in Egypt on our recent trip, Ahmed Sabry on the Nile cruise part. He was professional, courteous, informative, and his English was close to the best we encoutered in Egypt. He didn't have a thick accent like many others from the tour; we were actually able to understand what he was saying. I also interrupted him constantly with questions and he never seemed to mind. The day I got heat exhaustion at Luxor Temple, he kindly helped me back to the air-conditioned car and if he hadn't been paying attention to me, I would have passed out. He took extremely good care of my mom and I and went out of his way to help us on multiple occasions. For example, after my mom's camera took a bath in the Nile, hitting the dock on the way in, it stopped working. Two days later, mine died and we were left cameraless. Ahmed spent his own money and time to take a two hour trip ahead of the boat to Luxor and tried to buy one for us, but it broke so he returned it to the store, and finally resorted to bringing us his own father's 50 year old Japanese camera, which still worked beautifully, just so we could take pictures of all the temples he was guiding us through. He moved heaven and earth and was unceasing in helping my mom the last day, the day she discovered her passport was missing. First, he talked to the boat crew and got them to search and give us a room in which to open up all the suitcases. Then he helped us look through them for another hour. Then, he took us to two separate police stations to report it, acting as translator. He even helped her file the report version that said the passport went missing on the boat, which resulted in a boat crew member being arrested and the whole boat crew being extremely angry with our guide. Of course, we told the police multiple times the crew member had nothing to do with it, but they arrested him without any evidence anyway. Apparently, that's the Egyptian justice system. Next, we actually did manage to fit in a tiny bit of sightseeing. Ahmed took us to the Luxor Museum, which was lovely, air-conditioned, and short enough to fit in. While we read the plaques, he was on the phone pulling strings so that my mother could get on the plane out of Luxor to Cairo without her passport. After lunch came the great bank hunt. Since we didn't know how quickly my mother could get a new passport, it looked like she'd be staying in Egypt for possibly another week and she needed more cash. But it was Ramadan, so everybody closed early. We went to four different banks before we finally managed to get the money, driving all over town. Then, Ahmed took us to an Internet cafe and begged an international cell phone off somebody, so that my mother could call the embassy (only open between 1pm and 3pm that Sunday), while he, without any prompting, went off to make photocopies of all her important documents. Next, thankfully, my mother located the missing passport, tears rolling down her face. Around 4:30 pm, we checked into the hotel and passed out while he went by himself to free the boat crew member from jail. Finally, while driving to Luxor airport, we made the discovery that my mother had thrown the tickets in the trash. So we stopped at the nearest EgyptAir and he got us new tickets, so we could actually enter the airport and get back to Cairo in time to make our flight home. Without his tireless effort, we would never have made it out of Luxor. He also runs his own tour company, EgyptTravelLuxe.com. Several of the other guides and staff from Memphis were of similar quality, including Mohammed in Aswan. Memphis didn't understand certain requests we made, such as needing a non- smoking guide due to allergies (they generally sent smokers who weren't smoking at the time) and my mother's step-climbing disability, but overall we were well-cared for and never alone. Complaints I heard about other tour companies such as tourists being pressured to add on more tours, etc. did not apply to our experience.

Sep. 11, 2010
Fountain Valley, California

I was very pleased with the rapid reply of information that I received concerning a day trip to the pyramids and how easy it was to modify the trip to suit the needs of our small group.Ahmed Fayez was very easy to work with.

Sep. 11, 2010
Arizona, USA

My husband, myself, and our adult daughter booked an 8-hour Pyramids tour and a Nile River Cruise through Memphis tours. We only had one full day in Egypt and wanted to make the most of it. The tours and the guides were wonderful. We saw all the sites we wanted to see and had a really wonderful time on the river cruise. I would recommend Memphis Tours highly. Their packages are right on and their personnel were all great. Booking and follow-up communication was very easy online and via email. Don't hestitate to use this very competent company.

Sep. 11, 2010
Singapore, Singapore

We were ( 6 adults & 5 children) planning tour to Egypt in end Dec 2010 and were completely in dark as to how, what and why in Egypt. Memphis stood out as guiding light with Fantastic Fayez Ahmed coming on chat delivering us trip itinerary within half hour of our specifications others took more than a day or were required to be given repeated reminder. Fayez was dot on understanding in our requirement, the itinerary was very cleary spelled out no hidden charges, what was included & not included. Like to like the itinerary still worked out cheaper than others with added frills of mineral water, local phone with sim card, private egyptologist. Given large group we had bit of to & fro but never there was complaint or prodding to book fast or loss of interest. Smallest of query was responded in shortest possible time despite different time zones. At the fag end while we got a contact of other tour operator through our common friend we still decided to go ahead with Memphis for what they delivered without too much expectation. Finally Enticed by Egypt by Fantastic Fayez and Mesmerized by Memphis we are on our way on and will post post tour subsequent review. I have no hestitation in recommending Memphis as your gateway to Egypt.

Sep. 13, 2010
Salt Lake City, Utah, USA

I am a seasoned traveler and generally like to handle planning on my own. However, I felt that I would leave my upcoming tour of Egypt to the professionals. After much research, I approached Memphis Tours. Not only were they quick to respond, but I was assigned a tour representative immediately who helped me with every step of the planning process. His name is Ahmed Fayez and I have been extremely satisfied with his professionalism and knowledge, not to mention his flexibility with accomodating several changes to my itinerary. The planning process has been fun and enjoyable. I cannot wait to begin my tour on October 10th!

Sep. 14, 2010
San Francisco, California, USA
12/11/2009
Minnesota, U.S.A.
We were a group of 56 and we all were very happy with Memphis Tours services. They exceeded our expectations. The tour guides were awesome, professional and fun. We all had the greatest time in Egypt. Can't wait to go back. Thank you for your hospitality. Graciela Minnesota, U.S.A.
12/13/2009
tampa florida
If you are considering a visit to Cairo, I recommend you use the services of Memphis Tours as we did when our ship docked at Alexandria. From pick up at the port to drop off the next day, everything was first rate. We visited the sites at Giza, Memphis and Sakkara the first day and the Citadel and the Alabaster Mosque and the Egyptian Museum the second day. The hotel was 5 star and the guides were friendly and knowledgable and security was provided. I cannot imagine touring Cairo without the services of a reputable tour company and Memphis Tours more than met our expectations. For info, contact (--)
Sep. 14, 2010
Philadelphia

Our family of 4 just returned from a 2 week customized tour of Egypt. Memphis tours provided all of our transportaion, transfers, hotels, tours, etc. They did a fabulous job. We especially loved our tour rep. Hamada Roshdi who is extremely kind, knowledgable and professional.

Sep. 15, 2010
Dubai

I am writing this review to praise the excellent job and effort put in by Fatima to design a travel itenary and package for my trip to Cairo. I was very impressed with her service which was very quick, professional and friendly. Considering I am traveling on a business trip with very less time in hand to go around she designed an itenary for me which ensured that I cover all important sites without wasting much time and at a reasonable cost. I will recommend Fatima to anyone who wants to see Cairo without wasting time and at a reasonable price.

Sep. 15, 2010
London, United Kingdom

We recently booked a package tour through Memphis tours. Our tour consultant was Mr Mohamed Mokhter. We found him very professional in his work. we received quick response to all the emails we sent to him. Initially we were not sure which tour we should take and sort of selected Memphis based on the review we read in Trip Advisor. We have gained a lot more confidence on them since our pre travel arrangements has taken a very good shape. We had to change our itinerary a number of times to accommodate our travel plan and Mr. Mokhter was very quick to adjust the itinerary based on our requirements. We look forward to the same level of service when we are in Egypt. I'll be glad to write review and recommend him when we are back if this service continues during the tour. Nazia

Sep. 17, 2010
California

I have recently inquired trip arrangement with Memphis Tour, while other companies takes forever to hear an answer, my travel consultant Fatima Sayed at Memphis Tour is very quick to respond to my request, she is very detail, very thorough and trying her best to accommodate my request. On top of the great pre-trip arrangement service, I have also received a very competitive quote from her. I would say my decision to go with Memphis travel has a lot to do with the superb customer service I receive from Fatima Sayed. I look forward to an enjoyable trip to Egypt and I will post my actual experience with Memphis tour later.

Sep. 18, 2010
Austin, Texas
12/15/2009
Perth Western Australia
In October 09 we travelled by cruise ship from Rome to Alexandria as 2 couples from Australia. Prior to leaving home we arranged tours with [--] which allowed for us to be met at the Port and then taken to Cairo to visit the Museum, Sphinx and Pyramids with a Buffet lunch included. We then rejoined the Ship and travelled to Safaga. We were met again and taken to Luxor to visit The Valley of the Kings, Karnac Temple and other places of interest. This included a short boat trip on the Nile and a buffet Lunch at a very nice hotel. We were very happy with the prompt and courteous service provided by the drivers and the very knowledgeable guides. Although the tours were over long distances we were never concerned that the schedule would cause any problems in returning us to our ship on time. Marwa was most helpful with the initial planning for our tours and the payment over the Internet was very secure. It is our opinion that Memphis Tours can be relied on to make your tours in Egypt most enjoyable. The costs were very competetive with the tours offered by the Cruise Ship and from the reports we heard from fellow passengers who used the ship tour, ours was a much more personal service. Transport was by comfortable Air-conditioned Mini-Bus.
12/17/2009
Costa Rica
We just returned from a 10-day private tour to Cairo, Luxor, and Aswan with Memphis Tours. I am in a wheelchair and was impressed not only with the guides and hotels, but also with the drivers and helpers who guided my wheelchair and the staff's awareness of accessibility issues. The tour guide in Luxor, Ahmed, was wonderful: well-informed and patient. Hamdy, who arranged our tour, also helped us after our trip ended to find out what happened to a rug we shipped and had not received (he found it). Throughout the tour, the attitude of the staff and management was to solve problems and do whatever they could to accomodate our wishes. Customer service was excellent throughout the trip and my wife and I highly recommend Memphis Tours.
Sep. 20, 2010
San Diego

I have been arranging a group tour to Egypt and Ahmed has been incredibly helpful and very quick to respond. It doesn't matter what time of day or night I send an email, it seems he is always there, ready to answer my questions. We haven't actually done the tour yet, so I can't comment about that, but if the pre-service is any indication of what to expect, I'm sure we will be pleased. ???? Ahmed!

Sep. 22, 2010
Swansea, United Kingdom

We were on a cruise ship calling into Alexandria, we felt we did not want to do a cruise organised tour. We found Memphis Tours and found them very competitive. Our tour guide was very good and being a small group ( just 4 of us) we were able to get to the attractions easier than large bus tours. We were able to amend our itinerery to suit ourselves so afetr our visit to the pyramids and sphynx we decided against the visits to carpet shop, perfume place and papyrus palace so our driver took us through Cairo high up overlooking the city for a breathtaking panorama of this massive city. We cannot recommend Memphis tours highly emough.

Sep. 23, 2010
Sydney, Australia

we recently visited Alexandria on the cruise ship Celebrity Equinox, we did not use the day excursion to Cairo offered by the ship, we chose to prebook a private tour for our party of 16 with Memphis Tours, we selected the sites we wanted to see in the available time and did not want to waste time eating or going to the Papyrus Institute or perfume shops. Our guide Nasreene was absolutely fantastic, her historical knowledge, her engagement with us, her passion for Egypt really turned a great tour into a fantastic one. Other people on the ship that shared ship arranged tours with 60 other passengers did not get the personalised service and attention that we received. This is the second time (first time 2007) that I have used Memphis tours and I have no hesitation recommending Memphis tours for any tour you may want to take i Egypt

Sep. 23, 2010
Sao Paulo, Brazil

We had some very nice tour guides in Egypt and Memphis Tour was really good. We are a large family and asked for female guides only as we have 3 small daughters. They arrange every thing as asked and even help us when we were touring by ourselves. Great company, great value for money

Sep. 23, 2010
Melbourne, Australia

The service that I have received from Eman Rashad - Memphis Tours Egypt has been outstanding. Any questions that I have had has been answered so quickly and with detailed information. I feel confident that my clients will be looked after and will enjoyed their time in AMAZING EGYPT with Memphis Tours Egypt!!!!! Tracey Ellis Senior Dive Consultant Allways DIve Expeditions

Sep. 24, 2010
al hassa

Ahmed has been excellent in helping me organize my trip to Egypt. Very helpful and informative and information has been speedily available. i spent some time trying to get information from other websites but within 2 days of contacting Memphis tours i had finalized my trip. looking forward to an wonderful experience. Thank you Ahmed.

Sep. 25, 2010
London, United Kingdom
Sep. 27, 2010
Wellington, fl

We were picked up in Alexandria and driven to Cairo for a day of touring and then stayed at the Marriott. We experienced a traditional Egyptian meal at the hotel and then were off bright and early for another day of touring. We arrived back at our ship in plenty of time to set sail. Our guide, Iman, and driver, Hassem, were fantastic throughout the whole tour and we would recommend them both very highly. We look forward to visiting Egypt again and Memphis Tours.

Oct. 1, 2010
Rochester, New York

We booked a tour of Egypt with Memphis for our entire stay in September. I can honestly say that without Memphis Tours our trip would have never been nearly as good as it was. Booking with Memphis was very easy. Everything is done through email. They respond very quickly and their pricing is extremely reasonable. We had a seven day, six night trip to Egypt in which we stayed in Cairo but traveled to Giza, Luxor and Alexandria all through Memphis Tours. They provided us with our own air-conditioned vehicle and driver which was priceless. The driving conditions and traffic in Cairo are unbelievable and we would not have been safe traveling around in the conditions with any other means of transportation. Our drive, MAGDEE, was amazing!!!! He was so kind and was willing to do anything that we needed. I highly recommend him. The tours and places that we were able to see with Memphis Tours were just amazing. Egypt is a gorgeous country with so much history. We felt that a crucial part of our trip was our Egyptologist, Ayman. He was so knowledgeable about the history and culture in Egypt. The meaning of the sites and artifacts that we saw would have been minimal if it weren't for him. He speaks excellent English and was a pleasure to spend the week with. Request him! The other person that was a huge help and a crucial part of our tour with Memphis was Mohamed. He was an excellent guide and arranged additional tours for us at the last minute with no hassle. We had a wallet lost at the Cairo airport after flying back in from Luxor and Mohamed and Magdee stayed with us at the airport until 2:30 a.m. helping translate and get a police report filled out. They were absolutely gracious and never even complained or rushed us through the whole process. Because of the hard work of Memphis Tours, we cannot wait to go back to Egypt again and have another tour with Magdee, Mohamed and Ayman! Well Done!

Oct. 1, 2010
Topeka, Kansas

I was very pleased with my tour of Cairo. I only had limited time but things were very well organized and I saw alot in a short peoriod of time. Cairo is a very busy city but I always felt safe and secure with my driver and wonderful guide Amany Salem. I would recommend this group to anyone.

Oct. 1, 2010
Rockville, Maryland
Oct. 2, 2010
Perth, USA

My partner and I and his parents are going to Egypt in January and found Memphis Tours online - we read the reviews on here and also checked out their website www.memphistours.com and found their conduct to be very quick and proffessional. From the moment we were on the website looking at our options we were able to chat live with Ahmed Fayez and ask any questions with instant responses. We sent a tailored trip and got a quote within the hour and we were amazed at the price - we have since made a 25% deposit by credit card online and received a receipt straight away and a printable invoice straight from Ahmed, Ahmed has been absolutely brilliant with responding quickly and letting us know what we need to do, what information we need to provide and the trip itself looks like it will be a trip of a lifetime. We are yet to experience the trip itself - but feel confident with the level of proffessionalism that has been showed to us thus far it will be nothing less than brilliant. The video reviews helped us make our decision too. I want to thank trip advisor for helping me find this company... it is pretty hard to find a good reputable travel agent within Egypt from within Australia. Thank good ness for the internet! (Thanks again Ahmed!)

Oct. 2, 2010
London

We have just come back from 10 days in Egypt ( 7 in Luxor & 3 in Cairo) and I feel our holiday was made so much better by booking tours with Memphis Tours. We were travelling with my 82 year old father who is mostly wheelchair bound. I contacted Memphis Tours by email and was very pleased with the speed and efficiency of Marwa Amer the representative who liaised with me up and until we travelled. We had explained about my father and that we only wanted short tours. She supplied us with all the details and costs for various tours both in Luxor and Cairo. We picked 4 tours in total and all details including drinks that were being provided was sent to me by email. I paid a 50% deposit with a proviso that if my father was not up to doing any of the tours we would get a discount on the final sum. In Luxor we had a guide named Aymon who was not only very caring but very knowledgable. He gave us a full insight into Karnak Temple and the Valley of the Kings. We had his help with the wheelchair from him and from some kind locals, who may I say helped without expecting a tip. My Dad really enjoyed the trips. Aymon was terrific. He gave us his card and told us to call him if we needed any other help whilst in Luxor. In Cairo we had a young man named Ahmed, Again helpful, kind very knowledgable. And because the traffic was so heavy suggested that we may like to do the two trips we had booked in one day ( we had only booked half day tours to the citadel and British Museum. He felt it would be easier to do the two trips in one go if we wanted to. Well it certainly was a good plan. We saw everything we wanted, it was leisurely and well timed and it gave us an extra day to relax. Of course it was beneficial to the driver and the guide because they would be able to pick up more work for the extra day. But it was much better for us because it gave us time to wind down before we left for our flight the next day. Also during the evening after our tour in Cairo. Mohammed, who had come and picked us up at the beginning of the tour. Came and spoke with us to check we were happy with our tour, he also gave us his phone number and told us to contact him if we needed anything. All in all I cannot recommend Memphis Tours highly enough. From booking with Marwa to the drivers and guides. The attention to detail, efficiency, speed of service, knowledge. They are marvellous. If we come to Egypt again we would definitely use this company and I will be recommending them at every opportunity.

Oct. 3, 2010
Ak

I was trying to look for an Egypt tour for my friends and myself. I wasn't sure of which day in Nov/Dec to go holiday and I had a lot of other queries too. However Mohammed Mokhtar from Memphis Tours have been very helpful. He answered every queries I had promptly and professionally. Even when we had to change our plans due to increased number of participants and change of dates and flight, he kindly altered and confirmed our itinerary promptly. I am impressed with his help and we look forward to the Egypt holiday in Nov.

Oct. 3, 2010
Baltimore, Maryland

Had a perfect trip prepared by Mustafa Ahmed - very prompt and responsive.

Oct. 3, 2010
La Paz, Bolivia

I want to go have a Nile Cruise con January 2011, but before I had a chat with Bassem Saad from Memphis tours, I had no idea which cruise to choose, but he helped me so professionally and in a manner so polite and patient that I felt like I was talking with a very experienced friend of mine!. So, he started to tell me the pros and cons about the cruises available, in my opinion, that's the only way to have a clear idea about what to choose and why; he kept giving me answers to the questions I came to mind, as there are many boats to choose from ..... in addition, he held to the inicial budget conditions I had given to him earlier, so to make the right decision did not cost me anything. Without the help of Bassem, I'm sure that I would not have chosen the best boat for my needs, plus he is very patient to deal with many issues, even at a time, he decided to phone to me in order to tell me precise information about how appeared to him an specific boat!!! I felt that was the maximum of professionalism and kindness!!! and when I said it is cheaper to talk via chat, he told me not to worry about money, that what interested him was giving me the correct information. What else I can tell, the reservation service is perfect! This left me 100% satisfied and confident about the transfer from the airport the day of the cruise. Now, I fully trust this company.

Oct. 4, 2010
Manama, Bahrain

We have just come back from Egypt and Jordan tour. The tour was good except for few issues which we feel could have been avoided. In the review we have tried to include everything. Our only suggestion would be to ask each and everything that you can think of while planning the tour. The review might be helpful in giving you all few ideas of what all details could be asked. 1. Meet & Assist - The representative was supposed to meet us at Cairo Airport and assist with the immigration. Instead we were left searching for the representative until we gave up looking for him and exited the airport and spotted him outside the airport - this is in sharp contrast to jordan where the rep was waiting inside the airport and helped us with the immigration process. While it is not important to help with the immigration procedures, it is necessary to be clear on whether the reps will be inside the airport or outside. 2. Grand Pyramids Hotel Cairo - while the hotel itself was okay, issues with the check-in severely affected our experience of Egypt. Since Memphis Tours knew that we were arriving at 7am and wanted to go to the hotel first to freshen up before going sightseeing. If the room was not available, it should have been informed to us immediately after landing rather than wasting 2 hours where we were continuously told that room would be ready in 5 minutes. This was still better than what happened on our return from Aswan. Even though our train was late by 3 hours, when we reached the hotel there was no room. I can understand that it was the hotel's fault but at the end of the day, we were made to wait another hour for a room. This time we were told things like "day use rooms are only available from 10am to 12pm" "it will be ready in 5 minutes" etc. All this was despite assurances that when we return from Aswan there would be no problems with the room and that the booking has been confirmed. 3. Guides & Tipping - Our guide in Cairo (Amani?) was much better than the guide in Luxor and Aswan (Ahmed). At times Ahmed did not even accompany us into the sights and only told us everything from some shade and then sat down in the cafe leaving us to explore on our own. We saw other guides patiently walking with the groups explaining each item as they came across them. Further, Amani was very good at telling us where to be careful and where to buy different things. Ahmed on the other hand forced us to tip various people throughout the trip and told us how much to tip different people - while we are happy to tip people for services, we are not okay with being told that tipping is mandatory and that too a certain minimum amount. While the overall tips were not a large amount, this ruins the experience of seeing the sights. Jordan we were not even provided with a guide for all sights. Only for Jerash and Petra the driver (Wasim) hired guides (which were very good). Other places wasim explained things to us and left us on our own -our itinerary mentioned that we will get a tour guide for both Jordan and Egypt. We were told that we could hire a licensed guide if we wanted - i see no reason why we should have been spending money hiring guides when we paid Memphis Tours for this service. Wasim could not come with us to many of the sites as only guides were allowed inside so we had to go on our own without any guide as promised by the Memphis tours. At this point, we actually felt cheated we were charged for the services which were not provided. 4. Petra Nights Tour - we were never told by Memphis that the Jordan tour would be covered by another agency. Even when we asked specifically before leaving for Amman, we were told that it is a Memphis representative that would meet us at Amman. Memphis needs to be very clear in communicating the fact that outside of Egypt they would tie up with another agency. Had we known that Memphis does not operate in Jordan, we might have preferred to book the Jordan part of the tour with someone else in order to avoid paying double commissions (Memphis and Petra Nights) 5. Cruise - we were happy with the quality of the cruise ship but not happy with the cruise schedule. The ship was sailing for only 1.5 days and we were forced to check in for 4 nights. Had we known that the cruise only sails for 1.5 days, we would have preferred to travel to Luxor 1 day later and leave Aswan 1 day earlier - the extra could have been utilized to see other sights. There is no point being on a cruise ship that is docked at the port for 2 days especially in between other ships - the rooms and the deck provide no views and a hotel room would have been a cheaper and better option. 6. Charges - we are amazed to see that Memphis tours wanted to charge for any changes as an extra - when we asked to be dropped to Luxor Museum (a 2 minute drive from Luxor Temple) instead of the cruise ship we were promptly informed it would be extra - considering the amounts paid for the tour, i don't think it was fair for Memphis Tours to charge for this. Also, we felt that Memphis charges too much for the two extras that we took - The Citadel (70 USD) and Nubian Village (400 EGP) - the pricing would have been justified if this was an additional day but we felt that since we had already paid for the car guide etc for that day, it was a small addition to the itinerary (1 hour trip) and the pricing should have been much much better. 7. Quality of Sights - the sightseeing itself was good and Memphis did a good job of arranging tickets etc in advance - we were never made to wait for these things at any sight and sightseeing was good. The only issue is that amount of time that we were sightseeing on any given day - looking at the itinerary we believed that we would have a full day of sightseeing but we realised that we were only seeing things for about 3 hours each day. This leaves for a lot of free time and Memphis should make more efforts to inform people about expected timings for different sights - this would allow people to decide whether they want to add more items to the day or whether they want the extra free time. 8. Tour Leader - it would be better if the Tour Leader (Mohamed) spent more effort on his English language skills - at times it was nearly impossible to communicate with him and for quite a few questions the response we got was "ok ok". Also, we want to mention that while we were in Luxor, we received a call from Mohamed at 12.30 in the night to check if everything was ok - this is not an acceptable time to call people to check if the tour is going ok. Some people might be okay receiving calls at such a late hour but most people are asleep at that hour. Overall, the tour would be an excellent experience if Memphis addresses the few minor issues noted above.

Oct. 4, 2010
Baton Rouge, Louisiana

We hired Memphis tours with a driver and English-speaking guides to do the Pyramids, Sakkara and Memphis in one day, then the Museum, Bazzar, and Cairo sights the 2nd day. We couldn't have been happier. We were able to do whatever we wanted, for however long. The driver and guides were great. Better than we expected. I would highly recommend you request Ahmed Saeed Aly if you are booking a tour with them. His english is superb, and he's studying Egyptian Archaeology. His email is chinamoon1428(at)hotmail.com. Undoubtedly the best tour experience ever!

Oct. 5, 2010
Washington DC, District of Columbia

I have to admit, usually when I plan a trip my fiance and I will travel without the need of a tour guide. But, in Egypt we felt it would be important to have a guide because there is just so much to learn that without a guide we would miss out on the interesting history of Egypt's past. Amr our tour manager, is a great guy and lots of fun. He became a friend to us, and led us around old Cairo to cool sites, and found us some unique food to sample along the way. The one thing we were not crazy about was the location of our hotel (Horizon Pyramids). The hotel itself was very nice, but the area of the city- Giza, was not ideal for walking around in. It was far from the city center of Cairo, but closer to the pyramids. I think we would have preferred to stay closer to the city center in Cairo. Then when it came time to finally visit the pyramids and the museum, our guide Tarrek was just amazing with the amount of information he provided us on the history. After a couple days in Cairo, we took the overnight train down to Luxor. We loved Luxor, so much cleaner, quieter, and very beautiful, we wished we had more time there. Our guide Jasmin was another very skilled guide. She actually really helped us out when we realized we severly overpaid for some souvineers, she helped us to get the money back, and was very delightful about handling the entire conundrum. We were both impressed of her professional manner in which she handled that situation. Jasmin took us to the Valley of the Kings.. which I highly reccomend because going inside the tombs there was just mind-blowing when you see the vividness of the colors of the wall paintings that have been there for thousands of years. Egypt is an amazing place, and I hope that whoever travels there looks into Memphis tours because there really made our trip special.

Oct. 5, 2010
Edmonton, Canada

My sister and I used Memphis Tours for our trip to Egypt in September. We booked the Best of Egypt tour and the service we received was exceptional. Everything was arranged as outlined in our itinerary and booking from Canada over email was simple and replies were quick. Our guides were very knowledgable and passionate about Egyptian history, and answered any questions that we had. Having the same guide in Cairo and then from Aswan to Luxor was nice as you were able to get to know them and there was always someone to help you out. Our guide from Aswan to Luxor, Sayed Selim, was excellent and made sure we were always taken care of and had input into the day's plans. Overall a great experience, I would definitely reccomend this tour company to anyone looking to go to Egypt. A great deal and makes traveling Egypt simple and you're able to enjoy without working about logistics.

Oct. 5, 2010
New York City, New York

My wife and I are planning a trip to Egypt in January 2011 and have been dealing with Ahamed Fayez at Mephis Tours. He has been very responsive to all of our many questions so far and after shoping around quite a bit have now booked our twelve day tour with him. So far so good, we are confident that the actual trip will be as good as our experience up until now.

Oct. 6, 2010
Johannesburg, South Africa

Four friends and i decided to book a trip to Egypt and after getting many quotes and scanning Tripadvisor thoroughly we decided to use Memphis Tours. As any traveller will know itineraries are likely to be changed often during the planning stages and our Agent at Memphis - Ahmed Shalapy was very patient and helped us to plan the trip we wanted. When i asked about an early check in on our first day he suggested an extra night so that we could go straight to our rooms. This is something i will do on all my future overseas trips as most flights from South Africa are overnight and it means not hanging around with luggage till the normal 2pm check in time. Thanks Ahmed. Our guide in Cairo was Mahde and he knew so much about The Pyramids of Giza, Memphis and Zoser that we had a wonderful day. We stayed at the Moevenpick Giza -lovely hotel After a day in Cairo we flew to Aswan to board the MS Nile Dolphin for our three day Nile cruise. Our guide Salim was also on board for the three days and he is extremely knowledgeable. My only complaint here was with the Nile Dolphin and not Memphis Tours in that they charge for anything to drink they don't even supply tea with lunch or dinner without charging you and seeing as the water is undrinkable a complimentary bottle of water on the table would be nice. On our last day on-board we went on a hot air balloon ride over the west bank which Memphis booked for us - it was awesome and ran so smoothly we just loved it After our cruise we were booked into an awful day room to await our late flight to Sharm - very glad it wasn't overnight On arrival at Sharm there was no one to meet us at the airport (seems someone got mixed messages) but we were never apprehensive and just caught a taxi to our hotel. Here i have to add that Memphis more than made up for the mishap - we were refunded the taxi fare and a couple of free lunches were thrown in. We stayed at the wonderful Maritime Jolie Ville - fantastic hotel Our guide Hamada Roshdy picked us up at midnight the following day for our trip to climb Mt Sinai and saw us to Mt Sinai and then on to Taba. Thank you Hamada you were a lot of fun and we loved having you as our guide. We stayed over at the Taba Heights Intercontinental which is just fabulous. The next morning we were running late and poor Hamada was in a bit of a panic but managed to rush us to the ferry port just in time to catch the ferry to Aquaba. Once there we had an excellent driver/guide (Galieb??) organised by Memphis and we had a guide through Petra excellent two days. Stayed at the Golden Tulip in Petra - accommodation OK - food not great. Caught the ferry back to Taba and had the misfortune of dealing with customs authorities in Taba who wouldnt return our passports without a guide there but wouldn't allow poor Hamada in to rescue us. After our customs ordeal we were driven back to Cairo (stopped at a roadside cafe with the worst toilets i have ever seen in my life) Spent two more days in Cairo at the Moevenpick. Thank you Memphis for a well organised trip. Our guides and drivers were all great and all but one mishap was not your fault and just a part of travelling in Egypt (I think) Our guides always protected us from most of the harassment that most travelers to Egypt experience. I will be sure to use Memphis on any return visits

Oct. 8, 2010
warwickshire UK

I cannot praise this company highly enough. From the very first email I received from Marwa Amer I knew I was in safe hands. She was very understanding and helped with all my requirements. I am a female solo traveler but not once did I feel unsafe at any of the locations I was touring, thanks again to the staff at Memphis Tours. Every one I met who worked for the company were polite, very friendly and warm. Their professionalism shone through! I had three tours with MemphisTours. An overnight in Cairo which consisted of - 1st day El Fayoum oasis including Qaroon Lake, which is the oldest natural lake in the world. Quite spectacular, especially for those who are interested in birds. Though if you go during the summer months it is extremely hot, so take care. Hats,sunscreen and lots of water are a must ! On the 2nd day. I visited Djosers step pyramid at Sakkara and the temples of Ty and Mereuca. If you take an interest in the pharonic period and have seen the pyramids at Giza then this is where it all began. Then on to Memphis, the first ancient egyptian capital to view the wonderful alabaster statue of Ramses ll.. To round off my day, I went to Khan el Kalili the famous bazzar in Cairo. WOW! So exciting, the sounds, colours and aroma's, my senses were overloaded. I would go again tomorrow! In fact I am returning to Egypt for my third year in a row next year and of course will be using the services of Memphis Tours.. My grateful thanks go to Hassan Maghwry for the time I spent in Cario., Sakkara and Memphis. He taught me so much more than I would find in a book! Very very special thanks to Hamdi Fayez for the fun we had in Hurghada. It was as though we had been friends forever! I hope we will remain so! Thank you Memphis Tours!

Oct. 10, 2010
Richmond, VA

Maha was our guide. She was very knowledgeable, fun, and personable. WE learned so much about the Egyptian history, sights, art and archeology as well as current culture. Mohammed M. was the trip coordinator we corresponded with before the trip. Hussain picked us up and we had 2 different drivers (one for each day). All were extremely friendly, reliable, and aimed to please. They also had good camraderie between them. This was was worth the $ for our customized adventure which included the pyramids of Giza, Saqqara, a felucca ride, dune buggy on the desserts around pyramids (so cool!), dinner on a Nile cruise, the Egyptian museum (loved! especially the mummy rooms), overnight at Sheraton in Cairo (definitely recommend), etc.... we won't soon forget our experience thank you Memphis!

Oct. 10, 2010
Westport, Connecticut, USA
12/18/2009
New York
Ok, this is awsome, arrived at Cairo at 9am and my connecting flight back would only leave Cairo al 4am the following day, so we hired Memphis tour, designed what we wanted to do and just let them take you, with their guide, their driver and their mini yes mini mini van. a little small for my husband 6ft, long legs but again it was only the two of us. we were able to do all we wanted in a timely manner and get to the dinner cruise on the nile everything is included, all people, all entrances, gas... only thing at the end of the day, a tip is expected for all, but what we thught was a good tip from what I had read online, I think at the end was a sour note.. but then again we paid almost $380 US dollars for two for one day.Also a little thing was that water was to be available all day in the mini van, but never got a drop of it, nor was I offered any at any given time, but I guess I could live with that, after having private tour of the national museum, a view of the pyramids, a photo op. of my husband with the belly dancer (hahaha) lunch at Hardrock cafe, visiting the sphinx, and much more valuable experiences from this trip than a drink of water one day in my life.Would use them again any time.
12/24/2009
Durham, NC, USA
I just returned from a Mediterranean cruise that stopped in Alexandria for 2 days. I arranged a private tour to Cairo through Memphis Tours. They took care of every last detail. We were met at the port at 7:00 am by a private driver and our tour guide, Mr. Ahmed Abdul Hameed. Day 1, we visited the pyramids at Giza, the step pyramid built by Imhotep, the statue of King Ramses II and had a wonderful traditional Egyptian lunch. Ahmed escorted us to our hotel (the Movenpick) where our accommodations had been pre-arranged by Memphis. Our driver then took us to the evening sound and light show at the pyramids. He returned us to the hotel afterward. Food at the hotel, incidentally, was outstanding. Day II, we visited the Citadel of Saladin and Mosque of Muhammad Ali and the truly unbelievable Egyptian Museum of Antiquities. Lunch was at the Hard Rock Cafe in Cairo (they offered an Egyptian buffet that was terrific so don't be turned off by the name if you are looking for regional cuisine). We were pleased with absolutely everything on the tour but I must say that the absolute best part was our guide, Ahmed. I strongly encourage you to ask for him personally. We were truly amazed by the sheer volume of his knowledge of Egyptian history and culture. He also shared with us some very moving context on Islam during our visit to the Mosque of Muhammad Ali. Ahmed was extremely attuned to our needs and recommended a few excellent shops where we were able to browse without pressure. We felt very at home from the moment we met him. I cannot recommend him or Memphis Tours highly enough.
Oct. 11, 2010
USA

September 2010 MEMPHIS TOURS was EXCELLENT! USA 6 PEOPLE Tour from Celebrity Equinox Cruise We used MEMPHIS TOURS for our cruise ship tour from Alexandria to Cairo to see the Pyramids, Sphinx and many other attractions, we even had Memhis Tours book our overnight hotel rooms at Le Meridien Hotel. Marwa Amer at Memphis Tours did a fantastic job, giving us exactly what I had requested! Tariq our guide was extremely personable and responsive to our requests and he spoke excellent English, giving us a tremendous knowledge about the sites we visited. If you want a truly memorable adventure in Egypt, then you should contact Marwa Amer at Memphis Tours.

Oct. 11, 2010
USA

Memphis Tours 2 day overnight private tour from Alexandria cruise ship 6 people from USA Our group of 6 adults used Memphis Tours to book our private 2 day overnight tour from Alexandria to Cairo to see the Pyramids, Sphinx and other attractions, we even had Memphis book our pyramids view rooms at Le Meridien and EVERYTHING was exactly as requested. We used Marwa Samir at Memphis Tours and she was always very helpful and responsive, and I asked many questions! Tariq our guide was unflappable and very responsive to our requests while imparting excellent knowledge of every site visited and in very good English. We wished we had several more days to enjoy Egypt and Tariq. If you want an EXCELLENT tour in Egypt, then contact Marwa at Memphis Tours and you will NOT be disappointed!

Oct. 12, 2010
Edinburgh, United Kingdom

We have recently returned from a week's holiday in Cairo and found the tours organised by Memphis to be the highlight of the trip. The company were professional and hugely helpful from the moment we got in touch and the tour co-ordinator and guide that we dealt with in Cairo were really friendly and made us feel comfortable as soon as we arrived. Do be prepared for stopping off at smaller attractions while on a tour. We weren't expecting this and were wary, but they were all very interesting and enjoyable, and there really is no pressure to buy at all. The only negative I could think of would be the Nile Dinner Cruise, which was arranged through Memphis, but not run by them. The food was average and the entertainment and boat itself left a lot to be desired. Everything we did with Memphis directly was fantastic though. A special thank you to our tour co-ordinator, Abdul, and our wonderful guide Ashraf, who was great fun as well as being hugely knowledgeable. Thank you to Ashraf and Ashraf (guide and driver) who gave us an amazing day out and were great company too.

Oct. 13, 2010
Kuwait

I am writing to thank you for your incredible level of customer service and hospitality. It was superb. Everything we asked for, was accomplished without any worries. Having a personal guide was absolutely the right decision for us. Donna appreciated the concern and respect given to her, with her health situation and consideration regarding the walking/touring about of the various sites. It was simply outstanding. Our heartfelt thanks

Oct. 13, 2010
sheffield, United Kingdom

We did a two day tour from Sharm el Sheik to Cairo and Luxor over two years ago in July 2008 and I still haven't stopped talking about it! Egypt completely captivates you, I am well travelled and there is nowhere like it, it has everything you could ever wish for. Memphis are outstanding, professional and efficient and yes Ahmed Fayez never sleeps! All emails are responded to within a few hours, if not immediately, no matter what time of day. We travelled as two women (Mother and Daughter) and two small children (8 and 5yrs). The guides were amazing both with the children, considering the heat of 45-50 + degrees, and with us. We felt completely safe and reassured at all times. Nothing was too much trouble for Ahmed our guide, he even took us to a jewellery workshop as the children wanted engraved jewellery as souveniers, Ahmed didn't charge us a penny extra for this, wonderful. I could write for hours about our trip, it was by far the best two days out of the fourteen we spent in Egypt. The other twelve we spent in Sharm, never again. Sharm simply isn't for us, the mindblowing culture and history of Luxor and Cairo is truly amazing, I would much rather have spent two weeks there enjoying the vast knowledge and expertise of the Memphis guides. Cairo and Luxor are amazing cities with wonderful people. I can't wait until August 2011 when we are hoping to organise a 14 day trip solely with Memphis. If you go to Egypt and don't use Memphis you are definitley making a mistake. We have never enjoyed a holiday more than this one and have never learnt as much, so much that it has completly captivated us as a family... even now.

Oct. 13, 2010
Lebanon, New Hampshire

I use to be tours manager during years , I rarely work with such a clever , quick and helpfull gentelman like you Bassem , congratulation Memphis tours , the agency should be proud to have you working for them . Greta

Oct. 14, 2010
winterthur,Switzerland

We book our trip to the Pyramides with Memphis service and from the first moment we were very happy about the efectiviness of this agency. First, we contact them over their website, on the chat room. This worked without any problem. Later we change to Email to exchange some documents. The payments can be done also online, which is of course very convenient. Furthermore, you will be expected to make an advance payment. Oh, and the person in touch with me speaks also German, which makes things much easier. In Cairo we met our driver and guide. The tours booked are "privat", which was not bad at all. We got a traffic jam, so that we came back to the hotel with 1 hour. It was very embarrasing for us, but they wait for us without any problem and understood our situation. The guide was very friendly and very polite, spoke a very good english and german, gave us very good explanations and was never in stress. he was so kind to make lot of pictures from us. We felt so good, that my husband decided to book the next tour with them. We enjoyed also his tour.

Oct. 14, 2010
Bad Windsheim, Germany
12/27/2009
Ottawa, Canada
Copy of e-mail sent after tour: Dear Mr. Fayez, This is just a note of appreciation for the excellent tour that you arranged for Prof. Eadie and me. We were most ably served by your Memphis Tours team, from the time we were met at the airport by Nabil until the end of the tour in Cairo. I remember particularly the knowledgeable commentaries of Rehab and the incredible driving skills of Osama in Cairo, and the similar services by Isis and your driver (I’m sorry that I have forgotten most of the names of your staff; we were so busy sightseeing that my note-taking suffered!) in Luxor and Aswan. We were particularly pleased by the care that your staff took in ensuring that we made all of our connections; we would surely have been in difficulty if we had been left to our own devices. The accommodations and meals were of a very high standard. We had an exceptionally enjoyable, memorable, and informative visit to Egypt, thanks to you and your team. Sincerely, Bill Tyson Dr. W.R. Tyson Ottawa, Canada
Oct. 14, 2010
Kristiansand, Norway
Oct. 15, 2010
Bury St. Edmunds, UK

There are not enough praise to thank our guide and driver from Memphis tours. Our guide Nesreen and our driver Kahmel made our our perfect from start to finish. Nesreen was a wealth of knowledge on all things Egypt. But most importantly she went out of our way to make our tour personal and unforgettable. This included pits stops for fresh dates, sugar cane juice, and a papyrus as an wedding present. Our driver Kahmel was amazing behind the wheel and during the 2.5 hour drive from Alexandria port to Cairo we felt completely safe. Which is not always easy to achieve in Egypt. The restaurant that we were taken to for a local meal was fantastic. The food was delicious and Nesreen was kind enough to teach me how to make one of the dishes. The personal touches that Memphis provides truly make them stand out from other tour companies in Egypt. One example that stands out especially was after emailing Memphis to inquiry about tour price and availability. I received a phone call from the tour manager who had answered my email to follow up and see if he could assist in any other way. There are few tour companies who will call long distance just to check. I would highly recommend Memphis to anyone looking to have a fantastic time while in Egypt. A heartfelt thank you to everyone at Memphis for making Egypt an unforgettable stop on our honeymoon.

Oct. 15, 2010
Phoenix, Arizona

We enjoyed our trip with Memphis Tours. They met us at the pier with an English speaking facilitator. We picked up our university educated guide as soon as we left the cruise ship pier. We travelled in a pleasant air-conditioned van. I had booked the trip for 4 on the internet before we left the U.S. I did not want to be with 500 other Americans off the cruise ship. Our tour was for 4 people and was a bit less expensive than the excursion the boat offered. Our guide, Bader(Winnie to us) was great. We learned a great deal about life in Cairo and what it was like to be an Egyptian. We saw the museum in Cairo, the Pyramids and the Sphinx and learned about each attraction. We felt very safe with him.

Oct. 16, 2010
Qatar

We just finished our second trip on the river Nile, on both trip we used the same boat M/S Beau Soliel and also the same English speaking guide Sayed from Memphis tours, both tours were perfect, we were arranging our tour ourself therefore we were only two persons for the one guide. The tour was well planned, all temples and places to see about theold Egyptisns were visit, really impressive. The srvice and accomudation on the River boat is top class It's a recommendable trip, both for families and couples/singles, best is if one like us arrange it private, which gives a private guide

Oct. 16, 2010
Queensland, Australia

After hearing glowing reports from other travellers regarding this tour company, I arranged my trip to upper Egypt through them. I was with a group of 4 people and so asked Memphis Tours to arrange for a guide for us. This they did but, without our knowledge, they also added two other travellers. Normally this would be OK but we were only interested in seeing temples and monuments and the other two wanted to shop. Again, without prior advice, our guide took us to a perfume factory in Aswan and then an alabaster one in Luxor. Whilst we waited, the shoppers spent nearly an hour buying alabaster and, on asking, when we found out that the guide was then going to take us to a papyrus factory, we had to insist that this stop and for him to take us to the Valley of the Kings where we thought we were going originally. After that, there were no more unscheduled visits but we found that we were hurried through all the tombs and temples by our guide. In fact, for our visit to the Karnak and Luxor temples we were only given 2 hours, most of it spent there by ourselves as the guide, after a brief explanation, went off by himself. There were numerous other problems with Memphis Tours and, altogether, it was a very unsatisfactory arrangement.

Oct. 17, 2010
Rochester, United Kingdom

Have just returned from an amazing 5 day break to Cairo with my disabled son and a carer. We had a fantastic time, having our own guide, drivers and egyptologist, who were all exceptional in their service to us. We stayed in Le Meridien Pyramids Hotel on the West Bank, which is a 5 star hotel by anyone's standards, and we were given adjacent rooms which connected via internal doors. All the places we visited were wheelchair friendly, even close to the pyramids. I cannot thank George, (tour guide), Ayman, (egyptologist) and our two drivers, Sahid and Zachariah, enouph for their patience and understanding in coping with us, they were wonderful. So a big "thank you" to these 4 guys who made our break so memorable.

Oct. 17, 2010
Ungasan, Indonesia

My wife and I used Memphis Tours for our trip to Egypt in November. We booked the Best of Egypt tour and the service we received was exceptional. Everything was arranged as outlined in our itinerary and booking from UK . Our guides were very knowledgable and passionate about Egyptian history, and answered any questions that we had. Having the same guide in Cairo and then from Aswan to Luxor was nice as you were able to get to know them and there was always someone to help you out. Our guide from Aswan to Luxor, was excellent and made sure we were always taken care of and had input into the day's plans. Overall a great experience, I would definitely reccomend this tour company and to anyone looking to go to Egypt. A great deal and makes traveling Egypt simple and you're able to enjoy without working about logistics.

Oct. 18, 2010
Barcelona, Spain

I didn't do much researching of other companies because I saw such great reviews about Memphis Tours on Trip Advisor. I think the great reviews were mostly from people who had so much extra money to spend that they weren't bothered by the "extras" and "add-ons" that the tour threw in. Personally, when I book an 8 day 7 night tour I plan to have my day filled with included activities. I was very disappointed with Memphis because we paid over $1000 USD/person for a tour and we ended up spending almost double that amount when we arrived. For example, our first day in Cairo we were taken by a freelance tour guide named Navid to the Giza Pyramids. When we arrived the ticket included was only to see the outside of the 3 large pyramids. We were told if we wanted to see the inside of the pyramids it was extra...and expensive, I don't remember exactly the amount, but more than $20 USD/person. Then we were taken by Navid to an area for camel and horse carriage rides to see the best view of all 9 pyramids and to do this we had to bargain with Navid's friend while Navid stood back and watched. The man with the horse carriage told us 400 egyptian pounds (that's$40/person!!!!! a ridiculous amount). After bargaining we agreed on $25/person (later we complained to Memphis and found out that we were ripped off and the absolute MAXIMUM to pay is $20/person, Memphis refunded us $10). It is unacceptable that we were pulled into a tourist trap by a Memphis Representative. Needless to say that was the theme of our trip...tourist traps and add-ons. The rest of our first day was structured around tourist traps and "Museums" a papyrus "museum" and a perfume factory...which were actually just stores where we were given a demonstration then hassled to buy something. Very irritating. A long story short we were dissatisfied with Memphis Tours because the money we paid did not give us a full tour...another example: we were taken the see the tombs in the Valley of the Kings, the most famous tomb being that of King Tut...when we arrived the ticket did not include his tomb, but we were told we could pay an extra $20/person to see his tomb. We also decided to go on the optional day trip to Abu Simbel because if we didn't go we had an entire day in our tour that had no plans...who has heard of an 8 day tour which gives you nothing to do day 3?? So we paid the $100/person to go to Abu Simbel and were COMPLETELY unsatisfied. We were not giving any food for an 8 hour trip. We were 2 of 5 people...meaning Memphis made $500 for this trip to Abu Simbel, we found out the tour guide makes $10 for the whole day trip, gas costs $40 total and there was a driver who I am sure made less than the tour guide. The entrance to Abu Simbel was $8...so where did the $500 go?? Complete rip-off...no food, 45 minutes at Abu Simbel, and 6 hours in a car for $100/person. I wouldn't pay more than $30! I don't want to write a novel here but I just want to end this with saying I am unsatisfied with Memphis tours yet I don't have any other company to compare it to. They pride themselves on the fact that they are the best in Egypt...but they need to try to be the best in the world. We did complain and were treated to lunch, a boat ride, and dinner and I was given a memphis tours souvenir watch. We greatly appreciated this gesture by the company and hope that our bad experience will force them to improve their services for the rest of their guests. P.S. MAKE them include the flight from Cairo-Aswan, Luxor-Cairo...do NOT take the sleeper trains!!!

Oct. 18, 2010
Montreal, Canada

We had the trip of a lifetime in Egypt! After a very long and exhausting flight we were warmly welcomed by our tour organizer Mohammed ElHindy at Cairo airport. The driver and him brought us to our hotel which had a amazing view of the pyramids from our balcony (was not expecting this!). Mohammed had us sit down and relax while he took care of everything for us including the registering at the hotel and our luggage brought to the room. He gave us a cell phone by which we could contact him at any time or use for ourselves if needed. This is a fantastic idea and a very reassuring that we have someone to contact at any time. After a good's night sleep we started our first day visiting the Egyptian museum. What a place! I think we could easily have spent 2 whole days just at the museum, there's just so much to see! We had an egyptologist guide with us the entire day which was basically a living encyclopedia of information, he was so interesting we could have listened to him for hours telling us all about the egyptian history and stories about the artiffacts and the pharaos. After the museum he brought us to a nice buffet restaurant to grab a bite before we started towards the pyramids. The pyramids are absolutely magnificent. It gave me shivers just to be there before them as this has been a dream for me forever. Mohammed had secured tickets for us to go inside the great pyramid. I LOVED the experience of going inside to the upper chamber but this is NOT recommended for claustrophobics! It After the pyramids we visited the sphinx, which I'm sorry to say had no riddles for us! Afterwards our egyptologist guide surprised us by bringing us to a shop where they make essential essences, it smelled so wonderful we couldnt help buying souvenirs :) He then also brought us to a shop where they make papyrus and we got a chance to see how they make it which was also really interesting. The following day, as with every morning, Mohammed greeted us as the hotel lobby after our breakfast. This time we left with him and our driver to go to the Bahariya oasis. We were shown to our room in the lodge and went to visit the town/desert and surrounding areas afterwards. The oasis is so beautiful with all its plam trees everywhere and the lodge had a beautiful garden. Mohammed brought us camel riding in the desert which was quite an experience! We had a lot of fun, lots of laughs, and learned that camels are very stubborn! Our driver allowed us into his house, where we met a group that had just come back from camping in the white desert, so we got a chance to mingle with them as we shared a great meal in a local's house. This was a very special moment in our trip and we got along really well with the other group. The next 2 days we spent with Mohammed and our new driver in the black desert and white desert. We visited rock formations, crystal mountain, sleeping volcano, ect. The scenery is just breathtaking. Our driver and Mohammed took care of setting up camp for us, including tents, fire, eating area etc. They told us to go off an have fun while they took care of everything. We had a delicious meal that included chicken barbecued on the fire...probably the best chicken we ever tasted! The driver turned out to be the most excellent cook :) He was such a nice warmhearted man, we really enjoyed our time with him in the desert. Our last day at the oasis Mohammed brought us to a typical Bedouin hut where we had a bedouin band play for us some traditional music. They were very good musicians, the show was amazing. We ate and danced in the hut and had a really memorable time. On our last day in Cairo, we met up with our Egyptologist who brought us to islamic cairo to visit the Citadel, the many mosques and the bazaar. We had another wonderful day with this man, he is incredibly knowledgeable and interesting. He made us taste sugar cane juice in the bazaar and brought us inside a spice shop which smelled so good. At night we enjoyed a cruise on the Nile. Unfortunately Mohammed could not pick us up that evening but he called us beforehand to let us know that a colleague would bring us to the cruiseship. His colleague was waiting for us on time with a smile when we came down, he was very friendly and sociable and took us to our destination. The dinner cruise had great food, great music and a really great dance show including bellydancing and twiriling dervish. This was the perfect ending to the perfect vacation. Mohammed was waiting for us at the boat's exit when we got out and brought us back to the hotel. Despite how late it was when we got back, and how early we had to get up for the airport the next morning, Mohammed was still there to greet us and take care of everything for us including checking out. We were treated SO wonderfully with the entire Memphis tours team. We were really impressed with how organized everything was and how we didn't have to do anything at all, everything was always done for us. We could just relax and enjour the trip. The guides and drivers were always on time, the food we ate was always delicious, our rooms were clean. Everything was 100% taken care of and they would always make sure we were happy and ask if we needed anyting. Since we came back, of course everyone is asking about our trip, and we've been repeating to everyone who may be interesting in visiting to definately go with Memphis tours. I dont' think I could recommend anyone better. If we do visit again, which we'd love, we will for certain go with Memphis tours again. A big "thank you" to you all for making this trip so amazing for us. We have souvenirs that will last a lifetime :)

Oct. 18, 2010
Charlottesville, VA, USA

Memphis Tours Cairo, Egypt To Whom It May Concern: I am very pleased to write on behalf of Ahmed Sabry, a tour guide in your employ. My daughter and I took a tour to Egypt with your company August 7-17, 2010, and he was one of our assigned guides on the tour. His background in Egyptology was most impressive. I am still amazed at how anyone could remember all that information and also manage to make it fascinating! The monuments we saw were awesome. Ahmed made us feel we were walking through history at the temples and art museum in Luxor. Besides being charming and a perfect gentleman, Ahmed was also extremely resourceful. I managed to misplace my passport in Luxor and thought it was lost. Ahmed was extraordinary in the emergency. He connected me with the American consulate in Cairo, who told me it would take three days to issue a replacement. Ahmed suggested that I consider an alternative itinerary while I had this unplanned extension of my stay. Further, he took me to three different banks that had closed early on the eve of Ramadan, trying to get them to allow me to withdraw the money I would need for the duration (after my ATM account wasn't accessible). No one could have been more helpful. Finally, when I found the passport after all this, Ahmed didn't even yell at me! But he did assist me with the police to get our Nile cruise cabin boy out of jail after the police had falsely accused this young man of the theft of the passport. Your company deserves to be complimented for having such high quality tour guides in your employ. Mohammed, who took us to the bazaar in Aswan after his regular touring hours, was also outstanding. He should be commended for his extreme patience while we shopped and his assisting my daughter when she fell ill. Sincerely, Rona Sayetta, M.D.

Oct. 19, 2010
Vancouver, Canada

I started to plan my dream trip to Egypt with a travel agent in Vancouver and by the end of it, I was in tears trying to deal with this person!! Then I decided to go online and plan the trip myself and that's when I found Memphis Tours. My agent, Bassem Saad made the process so much easier than I thought possible. Even though he was in Egypt and I am in Vancouver, it was so much easier to communicate and arrange things with him then it was dealing with a travel agent here (I won't mention any names). The best part was that I saved over $600 planning it myself - the exact same trip!! Memphis tours is great to work with and Bassem has gone out of his way to make my trip planning worry free!!

Oct. 23, 2010
Ruse, Bulgaria

Our stay in Egypt was much more than we expected. Its very important to be a hearty welcome in a country wich you visit especialy for the first time as it was in our case. We realy enjoyed our stay there and got the chance to learn and see much more than the others can see. We'll never forget the warm and very profesional relation of Mr. Ahmed and Mr. Ashraf who did all to make our holliday unforgetable. In our next time in Egypt we'll use the serveces of Memphis tours again and will be glad if the same people care about us and our holiday.

Oct. 23, 2010
uk

we were in luxor for 2 nights and we really had agood experince about luxor and this all cause of memphis and it's professional staff , and we recomended memphis to every one intrest in egypt . joun smith

Oct. 24, 2010
London

We booked a day tour with Memphis, and had a fantastic time. We visited the main Giza Pyramids and went into the second (scary but worth it), the Sphinx, the open air museum at Memphis, Imhotep and Saqqara. The tour included lunch at an outdoor egyptian barbecue (yum) and on to the perfume factory/store - great but you do feel the need to purchase - and chose to skip the carpets and parchment places for this reason. Our driver was amazing, and allowed you to see the sights and get dropped off and picked up with no fuss or waiting. Our guide was lovely, and we especially appreciated him taking us off he main tourist trail for the afternoon pyramids as we got to see some hidden gems. Definitely recommend letting Memphis look after you - very quick to respond, no issues at all and you manage to come away with the full Giza/Cairo experience without feeling like a complete tourist. As a couple we also appreciated our guide proactively suggesting photo opportunities, and have a whole day of amazing pics of the two of us together.

Oct. 25, 2010
Dubai, United Arab Emirates

I was trying to book a 4nights Cairo trip for my family. After reading reviews on tripadvisor.com i sent my query to a couple of top rated tour operators. Mr. Abdo Younes from Memphis tours was spot on with his response. I actually changed itinerary almost three times, but Mr. Abdo was always there to update me with prices and tour options. Finally decided to go with Memphis tours because of their prompt response through out our communication ( for other companies the response time was approximately 12-24hrs ). Well family is back from Egypt and they have only one word to describe services offered by Memphis tours "Excellent". Memphis tours thanks a ton for making it a memorable holiday.

Oct. 26, 2010
New York City, New York

We used Memphis to book a Nile Cruise and found them to be fantastic hosts! We booked online, and after a little e-mail confusion, we arrived to find a welcoming face and smoothly arranged transitions and accommodations. Memphis tours arranged an amazing vacation, and everyone we met was extremely friendly.

Oct. 26, 2010
Omaha, Nebraska, USA

I know it's a little silly to review something when my vacation still isn't for 3 months but I had to share how fantastic Memphis Tours has been so far. I am going to Cairo in February and I've been a little nervous as I am a female traveling alone. I stumbled upon Memphis Tours while looking at the Tripadvisor website and contacted them. My tour agent, Mr. Mohamed Mokhtar, has been sensational so far. He has responded quickly and kindly to every question I have emailed him (and trust me there have been ALOT of questions). I've also changed my mind 3 times in the last month or so about where I wanted to stay . Mohamed has been very, very patient with all of my changes! He is incredibly fast in responding to my emails, no matter what time of day or night. I've been able to pick out the hotel I wanted and he knew exactly what tours I was looking for. Between the reviews I've read about Memphis Tours on this site and the service I've gotten so far I'm more than confident that my vacation is going to be awesome. I have a friend there but it's to be nice to know that I'll be taken care of the days I won't be with her. For me that's a huge plus, I've never made such a big trip alone. I can't wait to come back in February and give another review of Memphis Tours, hopefully it will be just as great as this one! Can you tell I'm a little excited?!

Oct. 27, 2010
Grosse Pointe, Michigan, USA

The guides, drivers and tour guides in Cairo, along the Nile cruise, at Abu Simbel and at Alexandria were outstanding. Would recommend the professional people at Memphis Tours without reservation.

Oct. 27, 2010
Hamilton, Canada

The tour representative, Mohammed Mansour, was excellent, as was the driver and tour guide. All three were extremely friendly and enthusiastic for the entire tour. Due to a misunderstanding on my part, we had set our watches incorrectly and because of this we were exactly one hour late for our pickups. None of your people ever complained once about the fact that we were always late. Your people made it clear that they would do anything in their power to make our trip everything that we hoped it would be. Due to the heat and our fatigue, we asked that the tour of the mosque, citadel and old Cairo be canceled, and we spent that time back at the hotel relaxing. We really enjoyed the Sound and Light Show, the visit to the pyramids and the Cairo Museum. The Meridien Pyramids Hotel was wonderful. The room suited our needs exactly. The facilities (pool and restaurants) were terrific and the staff very friendly and accommodating. Please convey our gratitude to M. Mansour, the driver and our tour guide and tell them that Andrea and Laura said to say, "Hello". William Phillips

Oct. 27, 2010
San Francisco, CA

We just returned from Egypt and used Memphis Tours to arrange a trip from Aswan to Abu Simbel since we could get tickets independently through Egypt Air. We worked online with Abdo who was very helpful and responsive in selling us a package that was supposed to include airfare, airport transfers and a guide with the understanding that this was to be a private tour. We were picked up at our hotel and taken to the airport for the 7:00 am flight and told that a guide would meet us at the airport in Abu Simbel to take us on the tour. We were disappointed that we were told by Abdo that Memphis Tours would keep out luggage as we went on the four hour tour and were then transferred to our Nile cruise back in Aswan. Upon our pick up were told that we needed to take our bags on the flight and they would keep them in the car in Abu Simbel. This was slightly annoying, however we soon learned that this was the least of outrproblems. We arrived at the airport in Abu Simbel, collected out bags and looked for the Memphis Tours representative among the sea of guides holding signs with people's names. The airport quickly emptied out, the guides whisking off their tourists and there was no Memphis Tours guide to be found. We asked around and someone at the airport made a call and said the Memphis Tours representative was on his way. Ten minutes later we see a guy outside waving us towards his van. We tow our bags out there saying "Memphis Tours?" and head towards the representative. He leads us into the van that has two other tourists (we were told that it was all private). He said he was in the arrival hall, but holding the sign of a different tour company with others people name on the sign. No wonder we couldn't find him, he apparently wasn't looking for us and we had no way of identifying him. He then informs us that he is taking the couple to the boat dock and will first take us to Abu Simbel. We arrive to the site and he starts walking us towards the temple. I ask him when Abu Simbel was built and he responds "a very long time ago". I could have surmised that on my own. We continue walking down the path along the lake and all of the sudden we run into another person who we are told is our guide. We follow this new apparent guide and he brings us to a group of six British tourists and he picks up where he left off mid-tour. The Brits were really nice and we apologized for crashing their tour. Again, we were told we were receiving a private tour. Here is the good(ish) part. We were transferred back to the airport and told the "tour coordinator" that it wasn't a private tour and that we were disappointed and that we planned to communicate this to Abdo. He was very apologetic, wouldn't accept our tour and insisted that we take a tour book on Abu Simbel. This was nice, but didn't completely make up for the fact we were not met upon our arrival and passed of to a group tour in progress. When we arrived back in Aswan, I told the "tour coordinator" that I wanted to speak to Abdo to express our dissatisfaction. To end a already too long story, after much negotiation and a visit to our boat buy the Aswan tour coordinator and local manager we negotiated a reduction of the cost of the tour. Fortunately, we opted to pay the remained of our balance after the tour was complete and were therefor able to negotiate the process. Several of the staff including the manager and tour coordinator in Aswan were very nice and responsive, but the whole thing was a hassle and disappointing based on what we believed we were paying for. If you are up for an adventure and being shuffled among multiple guides and coordinators that work for various companies then you might like the Memphis Tours trip to Abu Simbel.

Oct. 28, 2010
Aberdeen, Scotland

Just returned from a holiday in Sharm El Sheikh and we booked the Cairo By Air Tour prior to leaving the UK. From the offset the service given by Mohamed Sakr in the Office was very good and professional and then on arrival in Egypt by Mosin, Naeme, Zezoo and Zac was absolutely fantastic. We would have no hesitation in booking with Memphis Tours again and also recommending this to anyone else thinking of visiting the Great Pyramids and Sphynx, well worth a visit. A particularly big thank you to Naeme and Zac who looked after us so very well in Cairo.

Oct. 28, 2010
0

I read the other comments on TA about Memphis Tours Egypt. We dealt with four different tour companies in arranging our trip which is scheduled for the end of February 2011. Memphis Tours, and particularly Mohamed Mokhtar, proved themselves to be head and shoulders above their competition. When others might respond to my inquiries in a matter of a couple of days, Mohamed would respond in minutes...more often than not immediately regardless of the time difference between here and their. They went overboard in making sure that our itinerary was exactly the way I wanted it, in spite of many changes. Mohamed's constant attention to detail and response made us sure that we could have picked no better tour company to see us through our wonderful experience. We can hardly wait.

Oct. 28, 2010
Charlotte, North Carolina, USA

We had the WORST experience ever. My son and I visited the pyramids in Giza on our 2nd say in Egypt and we wanted to return and we wanted to see more of the pyramids on our 4th day in Egypt. During our first visit, we saw several people on horseback and camels thought that it would be a fun way to spend more time among the ancient sites. We booked the tour on-line, paid $162 US, and received an itinerary (copied below) that promised a wonderful experience. I had not rode a horse in years but the tour company said "our horses are very highly trained so NO EXPERIENCE is required." It was TERRIBLE and absolutely the WORST experience we had in Egypt. A tour guide picked us up in our hotel at 4:30 AM, drove us to a stable in Giza and, although the tour company promised "An English speaking escort throughout the trip" we were left us with a horse handler that spoke little English. After mounting unruly horses, we were transferred onto another set of horses and started into the dessert. The horses walked, wouldn't or couldn't cantor and would only gallop in spurts when the horse handler whipped them from behind. We passed several horse carcasses discarded on the sand dunes on our left and the Giza pyramids on our right, which were barely visible due to the smog. We rode to a nearby hilltop where tea and water were offered while we waited for the sun to rise. After the sun rose, the horse handler told us that the Dashsure and Sakkarra pyramids were an 8-hr and 4-hr round trip ride. We had booked a 3-4 hr ride but it was clear that we'd have to run the horses for the majority of the time to visit one of these sites. We asked to visit the Giza pyramids and were told they did not open until 8 AM. So, we rode in the dessert but farther into the dessert and away from the Giza pyramids. At about 8 AM, we asked to return. We had to wait in a room adjacent to the stable for 40 min. for the guide to return and have the driver bring us to our hotel. About 10 min before we arrived at the hotel, the guide stopped to buy us bottled water and soda. The tour guide bought himself and the driver a snack to eat but offered us nothing even though the confirmation stated we would have "refreshments including sandwiches." The Itinerary we received via email was fiction. The experience left exhausted and disappointed. This is the Itinerary we received via email: "Memphis Tours representative will pick you up from your hotel in Cairo or Giza to enjoy a horse tour for 03-04 hours in the desert among the secrets of 7,000 years. We give you the opportunity to experience Egypt in a way very few people get the chance to, on horse back. Our tour starts from what can be considered an oasis in the desert near the pyramid of Sakkara, from the minute you exit into the desert you will be greeted with a panoramic view of the great pyramids of Giza, the step pyramid of Sakkara and the ruins of abu sir all at the same time. During your tour, you will see panoramic view of Giza Pyramids, Step Pyramids of King Zoser at Sakkarra, Bent Pyramid at Dashsure. All the horses are of the highest standard and ride with the grace and posture only true Egyptian horses of the desert do, our horses are very highly trained so NO EXPERIENCE is required, whether you are looking for a slow walk in which to take in the amazing scenery or you wish to gallop through the desert we have horses to suit all sizes and ability levels, back to your hotel.

Oct. 29, 2010
Victoria, Canada

My wife and I chose Memphis Tours for a 5 day Nile cruise from Luxor to Aswan at the end of a one month trip in the Middle East which took us through Lebanon, Syria, Jordan, Israel, and Egypt. While organizing the cruise several months ahead of time I found it an easy decision to choose Memphis Tours because of the competitive prices and most importantly because my emails were always responded to promptly and professionally. I had a lengthy email correspondence over several months with Maged at the head office in Cairo, and he was a pleasure to deal with. Our experience with the tour through Memphis Tours in Egypt was mostly quite good. Pick ups and transfers were all private and in air-conditioned vehicles. We also had a private guide, Dr Salem Barbary Ahmed, which came as a great surprise to us as we were expecting perhaps one Egyptologist guide for every 20-30 passengers. Dr Salem was very knowledgeable: he holds a PhD in geophysics and his thesis dealt with how geophysical technologies can be used to find archaeological artifacts. As a scientist myself I really enjoyed that we had such a technically qualified guide. Dr Salem was also very helpful with organizing the many different excursions that can be made on the this sort of trip, and a good guy to talk to in general. When my wife got quite ill with a combination of heat exhaustion and food poisoning on the third day of our trip, Dr Salem was calling our cabin to make sure she was ok and trying to help out however he could. We highly recommend him. The ship we were on was called the MS Mojito, which is not owned by Memphis Tours but is one of the many ships that they book with. The cabins were quite comfortable, but I can't speak highly of the food: it was honestly some of the worst I've had in my life. Of course this isn't directly Memphis Tours' fault, but it's important to note. At first I thought that this was just symptomatic of food in Egypt in general, but after independently going to a few decent restaurants in Cairo and Luxor it seems as though the chefs onboard maybe just didn't know what they were doing. As with everywhere in Egypt, it is important to anticipate the extra cost of all the tips (baksheesh) that are expected and often directly solicited. This is one aspect of travelling in Egypt that I really don't like, but if you're going to Egypt there is no getting around it. We found on the trip with Memphis Tours that tips really weren't an optional and unspoken bonus as they are in western culture: we had several members of staff ask us if we had tipped this person and that person as though it was just a part of our bill. This really does add up to a significant extra cost, and will take you by surprise if you're not expecting it. On a trip with Memphis Tours your driver, your guide, the guy who carries your bags if you need him to (who can't carry their own bags?), the hotel staff, the kitchen staff, pretty much EVERYONE will expect a tip. Some will directly solicit it. We were on a tight budget for this trip and basically just tipped the minimum suggested amounts. Even at that rate the tips added up to an additional 15% (~$150-200USD) on the total cost of the trip. Overall we had mixed feelings about our trip to Egypt, and of the five countries that we went to in the Middle East on this trip, Egypt was our least favorite (we found Lebanon, Syria, and Jordan to be much more enjoyable but of course they don't have the same historical sites that Egypt has). Memphis Tours did a great job of making things as easy and enjoyable as possible (except the food!), but there really are a lot frustrations when travelling in Egypt. It was worth it to see the wonderful sights that Egypt has to offer, but I don't think my wife or I will be jumping at the opportunity to go back. Again, this isn't a comment against Memphis Tours, just a general observation about travel in Egypt in general that I thought would be relevant to people planning a trip there.

Oct. 30, 2010
Worcestershire, England

We have just returned from staying at The Four Seasons at The First Residence Cairo. We used memphis Tours for five trips, - Pyramids at Giza, Memphis, Nile Cruise,Museum and lthe Light Show. The were prompt, imformative and used clean vehicles. RECOMMENDED.

Oct. 30, 2010
Kuala Lumpur, Malysia

My tour to Egypt will be from 30th Dec 2010-10thJan 2011. I have been making arrangements with Eman Rashad since September. He always responds to me without fail and adjusts the program according to my needs. He came up with a beautiful itinerary that suits all the six of us. There's a personal touch to it and we are so looking forward to this tour of Egypt. Thank you Eman. Best regards Hayati

Oct. 30, 2010
California City, California

Four of us were on a cruise and decided to take Memphis Tours instead of what the ship offered. Tarek met us at the dock and guided us over to the van. I was a bit hesistant about visiting Eygpt but my fears were soon erased. We felt safe and Tarek was able to make us laugh and think. We saw so many wonderful sights: The Great Pyramid and the Sphinx, The Cairo Museum, Memphis, Papyrus making demostration, an Egyptian jewelry store, the world famous Egyptian Bazzar, you name it, we saw it!. We stayed at the Fairmont Hotel a 5 star goregous place. Tarek met us in the morning inside the lobby and off we went for more adventures. We had a dinner trip down the Nile River, we ate at a resort for lunch, we just had a ball! We saw the Muhamad Ali Pashi Mosque. Tarek is a nice person who is well educated, patient and has a great sense of humor. He has even helped us with labeling some of our photographs that I couldn't remember where they were taken. We are ready to return to Egypt to see more of the country! Fantastic highlight of our entire cruise.

Nov. 1, 2010
Epsom, England

My day out with Memphis Tours was not the typical day out for tourists, as I had specific needs to talk with local Nubians. I needed a professional to organise the day for me, to accompany me, facilitate the introductions and act as interpreter throughout. I called on Memphis Tours as I had used them several times in the past for more typical holidays. Eman Rashad handled the arrangements, and Zizo was my appointed guide. The day went extremely smoothly; Zizo was totally professional, managed to find some excellent people to talk with, and offered suggestions on what should be discussed to ensure that we had covered everything that I might be interested in. The sessions ended with being invited into one host's house to meet his family, and another session with an invite to Sudan, and I accept these as being huge compliments. It was an extremely successful and satisfying day, and I would certainly go back to Memphis Tours when I need another such day out.

Nov. 2, 2010
Vero Beach, Florida

Memphis Tours went above and beyond in making our family trip to Cairo fantastic.From Marwa in reservations, who organized, communicated and delivered everything as promised to our driver Sahid, who treated my handicapped mother like a queen, At times lifted her wheelchair up stairs or justkeeping her company in the van, while the rest of us ventured on camel rides, to Emmy, our expert tour guide on all thing cairo, and time management, she made sure we were happy, on time and well nourished. Nobel, our tour manager, was adorable, funny, and organized. We, experienced the Pyramids, camel rides, museums, mosques, churchs and temples, music and dance, The Oberio Mena house was a dream hotel, But mostly we enjoyed the graciousness of Memphis Tours.We arrived back on our cruise ship on time exhausted and happy. Thank you

Nov. 2, 2010
Kingston, New York

Memphis tour provided excellent service to me and my wife in planning the Egypt vacation and throughout our visit. Yosri was excellent in planning the itinerary to my requirement. Mohammed Mansour was great tour leader. All the guides, drivers were very nice and helpful and pleasant to work with and knowledgeable. . Hotel accommodations and restaurants were very nice and and exceeded our expectations. All the staff of Memphis tour were very courteous and made all extra efforts to make our vacation enjoyable, pleasant and memorable. We have no hesitation in recommending the Memphis tour to any one who considers to visit Egypt.

Nov. 3, 2010
Miami, Florida
12/28/2009
Redmond
I always wondered how can a travel agency for 5 star rating always ..Is it hacked , did they write their own review .? I had many options to go with in Egypt but I chose memphis becoz it has a superior cruise and rave trip advisor reviews. In short if you are travelling to egypt just pick memphis and customize the way you like . Nabil - On time everytime very friendly , Drivers - Very polite and helpful Guide - Cairo - Mohammad ..he is a scholar and great person to hang out with . I would recommend everyone to request for Mohamad , he is very accomodating on time , itenary and will customize the day trip to your convenience. While the staff in Cairo is excellent you are bound to expect the same service in Luxor - Aswan. Since that part of Egypt is not that developed the level of professionalism is not as high . Having said that Memphis staff in upper egypt try to make your trip memorable . My guide in Aswan- luxor Osama was good . But we ran into a bad patch when he tried to squeeze everything in 2 hours 7 am - 9 am and was not flexible on late start . After having some talk with him he later adjusted a few things. Only low point was the memphis rep in Luxor tried to checkin luggage for us and claimed that we had 10 kg over weight and that we had to pay 10 pounds per Kg . I immediately called his bluff and he backed off . Most important is pick your own hotel . I chose Shearaton Cairo - I was happy with it . Basma in Aswan was very average , not sure about the quality of other but I would skip it . Cuirs - M/S Allysya was 5 Stars all way ..best continental food I ever ate . Staff is very friendly and professional . Shout out for Ahmed - Lobby manager Few tips 1.Bottom line ..check every detail of you trip when you finalize it , Guides blindly follow it . 2. Make sure to add Valley of Queens in Luxor 3. Always use Flight /Cruise for Travel ( trains and cars for inter city is not very recommended) 4. Tip 10 Pounds for driver and 25 for guides per day , that will make them happy 5. It is ok to start 10 AM every day , you would be able to finish everything by 3 pm easily . 6. If you want to make changes to time , plan be vocal usually memphis tours is very accomodating .
Nov. 4, 2010
Marmaris, Turkey
12/30/2009
Orlando, FL
Alexandria, Egypt was a port stop on a recent cruise, so knowing that we'd have two days in port I went looking for a private tour guide for Cairo. I contacted Ahmed Fayez at Memphis tours by email, and he responded immediately, helping to iron out our plans and making the process very simple. It's nothing like booking an excursion through the cruise line, where you don't have much if any say into your itinerary. With Memphis Tours, I essentially told Ahmed what I did and didn't want to see, and along with his suggestions he adjusted everything accordingly. We decided on a two-day tour of Cairo, with an overnight stay in a local hotel sandwiched in between. At one point I preferred to stay in a different hotel than was originally included in our package, so Ahmed changed the reservation without question and at no charge. I found that the price Memphis charged was significantly cheaper than a similar tour provided directly by the cruiseline. The only difference was, instead of being on a bus with 20 other random cruisers, we had a air-conditioned minibus, personal driver and personal tour guide, all to ourselves. The actual tour of the city was fantastic. Our tour guide, also named Ahmed, was incredibly knowledgeable of Cairo and really put his heart into making sure we had an enjoyable time. He met us at the port in Alexandria at 7 am and was with us all day until he dropped us off at our hotel around 8 pm. We picked him up the next morning and he saw us around all day until it was time to reboard the ship. Our personal driver was always on-time, and shepherded us around the frantic streets of Cairo without incident..trust me, you would NEVER want to attempt to navigate the city on your own. The Hotel, Mena House Oberoi, was simply incredible. The pyramids were right outside our window, the service and food was phenomenal, and our room was like our own private villa. We rued having to leave in the morning. All in all, an experience of a lifetime. Being in a foreign country can be daunting, but we were always at ease with our guide and driver at the helm. We loved Egypt and will be using Memphis Tours again the next time we visit. Thank you Ahmed and Ahmed!
Nov. 4, 2010
Atlanta, Georgia

My wife and I had a wonderful time during our short stay in Egypt. We really appreciated Mr. Mohamed Mokhtar setting up our tours and the professionalism and courtesy of the drivers and of our guide, Sahl Ezz. Our desires were made into reality, and we could not have asked for better treatment. I really felt that we were in "good, experienced" hands when compared to the other tour operators that we saw along the way. I would enthusiastically recommend Memphis Tours to anyone considering touring Egypt. Best Regards, Don Gokce

Nov. 5, 2010
Kuala Lumpur

Just back from a trip with Memphis Tour in Egypt.. All in all, out of 10, i would rate them 7/10. The arrangements were all as per plan, and the trip assistant was very helpful as well, we went to Cairo/Giza and Luxor, Special mention to the trip asasitant in Luxor - Ahmed, he is very friendly, i remember what he said to me, his principal as a trip assitant is to be a friend of the tourist/to us, not just delivering the job. we talked alot at the train station, bout Egypt, his background... However, the tour guide in Luxor (Iman) was below our expectation for the amount of money we paid for the tour, she seems to be afriad of the sun, and from her face expression, u can see that she doesnt wanna spend much time under the sun to talk too long, she's rushing, she speaks english -fast - with local accents, which was difficult for us to catch up what she's talking, i called it as a "news reading -presenter"... comparing to the tour guide we had in Cappadocia (Turkey), this is really far behind. And sometimes, we rather listen to some other tour guide for other tourist, which speaks loud, clear, slow with patience to deliver the message/story. For this, i think she really need to improve on that.. Not forgetting to mention, she took the books/posters from the seller in front of the Valley of King entrance, and promoted it to us, asking if we would like to buy.. i guess this is not so professional. and also keep asking if would like to visit papyrus shop, perfume shop, cotton shop.. which were not in our plan. As for the tour guide in Cairo/Luxor (Mike), he is very knowledgable, he speaks loud and clear, with story telling expressions, and he is very flexible. Everything bout him is good, just something minor, at one lunch sessions, he talked to me about tipping, and how much i should tip who.. this is not nice, as it makes us feel that ppl will get offended if we don't tip them.. maybe this is the culture in Egypt.. tipping.. But for me, tip is only when u are asking for smth extra / help from someone... I guess the tour guide/tour assitant/driver not that happy as i don't really tip them that much.. this make me feeling uneasy / uncomfortable through out my trip in Egypt.

Nov. 5, 2010
Sofia, Bulgaria

Went on the Giza, Memphis and Sakkara tour. We felt calm and comfortable with them and able to see a lot of things quickly. Highly recommended.

Nov. 5, 2010
Sonoma, California

I was recently in Egypt, and was reluctant to do a "package tour", but I read in so many guidebooks that in Egypt, a packaged tour would make the trip much easier. Upon arrival in Cairo, I was greeted by a friendly tour company employee and driver. Everything was prearranged, and my itinerary was discussed. They were willing to let me change my itinerary, when I felt too much was scheduled in one day. The guides were the best. I cannot believe how much they know, and it was explained in perfect english. As a solo traveler, who has traveled to many places in the world, I was so thankful to have hired Memphis Tours. Many people I met on the cruise up the Nile were very dissatisfied with their tourguides, and were jealous of mine. They were not that expensive for my 8 day trip, and I cannot recommend them enough. Ask for Tariq (the guide) in Aswan, as he is a doll, and simply the best!!! Make sure you get an upper cabin on the cruise ship, perhaps towards the front, so you can wake up to the scenery and not another cruiseship right next to you. Ask to get a hotel closer to the airport in Cairo on your return, so you don't have to sit in unbearable traffic the early morning of your departure flight. Besides that, hire Memphis Tours, you will be thankful you did!!!

Nov. 6, 2010
Hyderabad, India

I along with a group of friends and their wives visited Egypt in Sept 2010. All of us were over 60 yrs and were a little apprehensive before we left. Arrangements by Memphis tours were excellent and we had a wonderful time the 12 days we spent in Egypt. Right from thr planning stage Ms Fatma Sayed got involved with us and through constant interaction by email and telephone came up with a most economical and comprehensive tour program covering all the important places. Top hotels and excellent transportation was organized. Right from the time we landed till our departure Mr Hasan the group incharge was in constant touch with us. Mr Ashraf the tour guide was with us the whole time. Both of them took care of all the requirements without any any hitch. All in all it was an excellent experience and I recommend Memphis Tours to any one travelling to Egypt. A P V Reddy

Nov. 6, 2010
Rockport, Massachusetts, USA

As a world traveler who has never done a "guided" tour and pride myself on being able to navigate my way around cities & situations no matter the language, I was thrilled with my experience with Memphis Tours and very grateful I had chosen to have someone else make all the arrangements. From the time our plane touched down til our sad goodbyes, the personable & very professional tour rep, Mohammed Elrefaay made our transitions smooth & hassle free. We stayed at the Marriott which was lovely. When we awoke from our naps, Mohammed & our driver took us to the Islamic Market, Cairo Tower, & on a traditional boat ride (Faruka?). Smoking from the huka pipe made for memorable pictures! Our guide at the pyramids, Ayman Elshafie, rivaled seeing the Sphinx as one of our trip highlights. He was very personable, his love of the history of Egypt came through. He has a PhD in Egyptology & was a great expert to have. Prepare yourself for the heat in Luxor. At times, I had a hard time enjoying the sites, but our guide came through with bottles of water. Our excursion out into the white desert was not to be missed. We camped out under the stars. As much as I enjoyed the sites, history & attractions, it was the bonds & friendships made with our Egyptian guides & drivers that really enriched the trip. Everyone at Memphis tours, from our emails with Marwa beforehand, to the fabulous guides & drivers (Magdi, we could use your driving skills in Boston traffic!), to our facebook friendships after the trip. . .I strongly recommend Memphis Tours!

Nov. 6, 2010
Bridgeport, Connecticut, USA

From the moment we arrived in Egypt, Memphis Tours made us feel right at home. They were always prompt, patient, flexible and went above and beyond to ensure happiness during our stay. When we requested a king bed with a view of the pyramid, our airport rep, Mimo, made sure it happened. We were lucky enough to get an amazing Egyptologist in Cairo, Ayman Elshafie, who was incredibly knowledgeable, genuinely nice, and keen on making sure our needs were met at all times. He has a PhD in Egyptology, and could not have been a better person to guide us through the Egyptian antiquities museum. He knew the history about every single treasure found in King Tut's tomb. He was also brilliant to tour the Citadel, Hanging Church and Synagogue with. When we asked bout carpets, he didn't hesitate to veer from the itinerary and take us to Sakkara where they have carpet weaving schools, workshops and stores. When we asked for Egyptian cotton, papyrus and jewelry, he took us to a top-notch places, and we left with treasures that we'll have for a lifetime. He helped us navigate and negotiate prices at the Khan al Khalili market, after his shift was over, when he could've gone home hours before. He was totally refreshing at his job, and we wanted to bring him on our next stop, the Nile Cruise. Our driver in Cairo, Mohamed, was also fantastic. Navigating the streets of Cairo requires stunt-man skills, and he did it with grace. And when we wanted a cheap and fast meal, he recommended a fast food mom and pop owned chain where we had a schwarma combo meal, which ended up being our favorite meal in Cairo. When it was time to leave Cairo, Mimo met us again before getting on the sleeper train to Aswan, and saw us off. He also gave us the cell phone which was helpful, as I needed to call my bank, and coordinate times for pickups for the rest of the trip. The sleeper train was an experience. Cool to hear the call to prayer in some stops, so close as if it were right in the train with us. The Nile Cruise was amazing, and we got another great guide, Ahmed El Prince, who also loved his job. He gave us fun quizzes about the temples, was a fun character and also passionate about Egyptology. Our last stop was Hurghada, where we chilled out for a few days in the Red Sea, at leisure. Our Memphis guide was great - he took us to a supermarket so we could buy water and soda for cheap instead of at the hotel. We scheduled a snorkeling trip via Memphis, and they promptly picked us up and got us back to the hotel at the end of the day. Thank you Memphis for a wonderful journey that we'll never forget!

Nov. 6, 2010
Brisbane, Australia
12/31/2009
Los Angeles
Memphis Tours provideda wonderful experience for our trip to Cairo and Luxor. We normally travel fully independently, but wisely decided to engage day guides in Cairo and Luxor. We had a total of 6 days in the two cities. Memphis was particularly good about accommodating our choices of places to visit rather than following any of their suggested itineraries. Our guide in Luxor, John was particularly outstanding. He was very knowledgeable, fully fluent in English, interesting and very personable. He packed a great deal of fun and knowledge about ancient and modern Egypt into a very short time. The guide and driver who took us to an obscure portion of the grand bazaar in Cairo did a particularly outstanding job negotiating the insanity of the roads and the bazaar. We hope to return to Egypt and will definitely engage Memphis Tours.
12/31/2009
Munich
My girl friend and I stayed for one week in Egypt visiting Cairo and going on a boat cruise from Aswan to Luxor. After exchanging many e-mails with a tour operator at Memphis Tours we decided to go with them - and didn't regret it at all. The entire tour was perfectly organized. Most important we felt that we could trust them. We paid 50% by credit card a few weeks before we went to Egypt. We left our cameras in the car when it wasn't allowed to take photos at some places. And we always knew that someone waits for us and picks us up when we arrived at an airport. We can easily recommend Memphis Tours to anyone interested in visiting Egypt.
01/02/2010
Athens, Greece
I am traveling in Egypt for my holidays and i did contact many operators there and tour agencies but none of them use to be as Memphis Tours Egypt and the guys who works there as Mr Ahmed Fayez and Mr Mustafa Ahmed very helpful who replied to me so soon and gave me the best tours and prices ever. If you ever travel to Egypt do contact Memphis Tours Egypt as the best operator there ever. Well done guys for your great job and thank you
01/03/2010

Myself and 2 of my friends recently booked a 6 day Cairo tour through Memphis Tours. The trip was flawless and wonderful. Our Egyptologist, representative and drivers were all wonderful. All of our transfers were flawless. I would recommend them to my friends if traveling in Egypt.

01/04/2010
Antwerp, Belgium

In August 2009 we had the most exciting family holidays ever thanks to the professional support of Memphys Tours. We have arranged the complete 17 days trip with them as from January 09 - done everything over the internet, using email, Skype phone etc... From the start we based our relationship with Memphys Tours on trust and the result has proven that this was the right way to do it. They have tailored the trip into the smallest details to make it a success and every special request of ours has been taken care of. We spent almost 3 delightful weeks visiting the cities, the culture and the country (incl. an unforgettable desert safari) thanks to the team of Memphys Tours (in total more than 8 people assisted us throughout the whole trip). But our special thanks need to go to the outstanding performance of Marwa [--] who took care of the end-to-end organization of this 6 adults family holiday.

01/05/2010
We had a great time in Egypt. The representatives were on time and the guides we had were fantastic. The hotels we stayed in were exceptional - however the Meredian I thought was not child friendly and did not cater for children - but it was a good location next to the pyramids We could have done with a little more info on Aswan as to where to go in our free time - apparently spices are a good buy here and it was good thinking on your part to arrange a flight to Aswan as we heard very bad stories from people who travelled by train - good thinking!! With regard the Nile Cruise the ship does NOT stop at Esna and hasn't done so for many months - this left an extra free day on our hands which was not expected and we spent more money on another tour - the cruise was great The connecting flight from Luxor to Sharm should have been organised better as there was a 9 hour gap - this plus the extra free day upset us On the itinery where optional tours are stated - it would be better if costs are stated We did not get a mobile phone as per your schedule until we arrived in Sharm At Sharm the represenative did not come until we phoned Hassan and told him - again availability of excursions should have been on the itinery You had promised us some free excursions apparently this was not communicated by yourself very well and we ended up with just one free excursion - we also booked a quad biking excursion which we felt a little uncomfortable being on our own and the desert getting darker so much quicker - perhaps in future this can be explained better for individuals like us But all in all we had a great time and I would certainly recommend your company to others - this was a great way of seeing Egypt - I hope you take understand my comments and also apply them for any of your future customers. Everybody was very gracious and polite and we were treated very well and with respect - please convery our thanks to everyone - we had a good laugh with everyone and hope they did too. It is advisable to take coats and sweaters if going in December as the nites and early mornings are cold.
Nov. 7, 2010
East Devon, England

I have just returned from Egypt and i will never forget the 2 days we spent in Cairo / Luxor on a whirlwind Private Tour organised expertly by Mohamed Sakr - the trip could not be faulted in any way and as my son has special needs it probably wasan't the easiest of tours for the guides / drivers but they were superb and i would not hesitate to recommend or re-use this company. Keep up the good work Memphis Tours and i hope to reurn for a longer trip next year.

Nov. 7, 2010
Frankfurt, Germany
01/05/2010
UK

As a party of 6, with one wheelchair bound member, we contacted Methis Tours to arrange 3 trips (Petra, Cairo & Luxor) from our Red Sea cruise in December 2009. Ahmed responded very promptly outlining individual taliored and competitively priced tours that were suitable for our wheelchair friend. Prior to departure we had regular communication to ensure everything was suitably organised and Ahmed contacted us unprompted to confirm all details just before departure. The trips to Cairo and Luxor were exceptional with the guide, driver and Egyptologist being really friendly and couldn't be more helpful, informative and flexible, discussing options around the trip itinery . They also removed the front seats in the minibus and provided a ramp to make access for Mike in his wheelchair as easy as possible. Also as promised, the room for our over night stay in Luxor was disabled/wheelchair accessible. Prior to the trip we were concerned over what Mike would be able to do but with the help of Mephis staff and an abled bodied friend Mike was able to do virtually everything, except for one steep tomb in the valley of the kings. Mephis helped to make it a really fantastic holiday and a dream come true. I cannot praise Mephis and Ahmed enough and would highly recommend them.

01/14/2010
Madrid

I'd like to share with you that we have spent an unforgettable time in Egypt, thanks to Memphis Tours and all the people they involved in our trip. Everything was perfect. All the guides, drivers, and agency representatives did an excellent job with us. They took care of us all the time, and were worried about every single detail, related to our visit to Egypt I want to specially thank to the Agency representatives: - Ahmed Badawy - Ahmed Osman They are excellent at their job, made us feel very much comfortable all the time and had always all details under control. I appreciate a lot what they did for us. So Thank you very much! I also want to thank Hala Ahmed: Her amiability, cordiality and comprehension, during the organization period prior to the trip was fundamental to the success of our vacations.

01/16/2010
Alaska

My husband and I just returned home from a Mediterranean cruise during which we were privileged to visit great destinations like Barcelona, Rome, Naples, Athens, Crete, etc... By far our favorite destination was Egypt. We booked an overnight private tour with Memphis Tours and our experience from the initial planning phase and throughout the actual tour was exceptional. I highly recommend taking a private tour for Cairo. The cost was the same as the cruise ship option, we had an upgraded hotel(The Mena House) and the experience was so much better since we did not have 20+ other people to wait around for on a cruise ship tour. We felt completely safe and had no worries from the time we left the ship to the time our driver returned us the next day. Our guide, Mohamed(spelling?), literally opened up a whole new world to us and inspired us to learn more about Egypt's history and culture. The weather was very foggy when we arrived December 26th and our guide and driver were able to adjust our itinerary so we were able to fit everything in that we wanted to see and do. Our planning representative was wonderful in responding to our pre-trip requests and was willing to customize our experience any way we wanted. We had such a great time we are going back to Egypt in the near future for a longer vacation and plan to use Memphis Tours again for our next adventure on the Nile!

Nov. 8, 2010
Jersey City, New Jersey

On October 18, my senior citizen Mom, sister and I spent an amazing day seeing the Pyramids with Usama Othman and Memphis Tours. The planning process with Marwa Amer couldn't have been better as we customized the tour to accommodate pickup from our cruise ship and concerns for a wheelchair user. When we arrived at the dock, Samu was there waiting for us -- and took care of us the rest of the way, making the past come alive, assisting with Mom's mobility and giving us the trip of a lifetime. Even took us to a terrific restaurant where the meal was as memorable as the sights we'd seen. We saw the Giza Pyramids, Saqqara, and the Egyptian Museum, learning more than we would have with any other organized tour -- and even a few words of Arabic. The price was fabulous compared to ship-organized tours, and we had the benefit of a truly personalized tour. There is no better way to experience this city!

Nov. 9, 2010
Princeton, New Jersey

I want to highly recommend Mustafa Ahmed, our tour consultant at Memphie Tours for the extraordinary job that he did planning our trip to Egypt. Mustafa is in every way an ideal tour consultant - patient, creative, helpful and wonderfully resourceful. Though working within a very short planning time frame and a long list of desired activities, he blended everything in to a seemless trip. I cannot recommend him more highly.

Nov. 9, 2010
Melbourne, Australia

We are a married couple in our early 60s from Australia and decided to use Memphis Tours via the Internet after having half hearted help in planning our trip from 2 Aust travel agents. We were apprehensive about having no face to face contact and only dealing by E-Mail, however, we decided to give it a go. Our first contact was with Eman Rashad who organised our trip and made changes to the itinerary so we could see what we wanted to and also not miss any other highlights. We cannot speak too highly of this lady, all our queries were answered promptly and the planning was meticulous. We paid the deposit (50%) via secure credit card transaction and the other half on arrival in country (I have mentioned this as this was one of our concerns with dealing from so far away). There were no additional charges on arrival in Cairo, what was quoted is what we paid. The trip 12 days 11 nights was absolutely fantastic with everything going without a hitch. The accommodation was excellent, the tour boat (Royal Viking) was superb, the food was great and our tour guide for the southern portion of the trip Mohamed Emam (a young, well educated, knowledgeable and personable egyptologist) was outstanding. All in all Memphis tours provided a very professional service and we could not fault them. We would most certainly use them again.

Nov. 10, 2010
Ireland

Our recent trip to Egypt was, for us, the holiday of a lifetime. On our daughters reccommendation we chose Memphis Tours to organise everything and gave them a list of places we wanted to visit. Bassem Saad got in touch with an itinerary that suited our needs and a price that suited our pockets. We later met Bassem in Cairo and he was a charming young man who had moved mountains to ensure that our friends could join us as a surprise. In Cairo we were escorted by Egyptologist Omar to the Pyramids and the Egyptian Museum.Omar was extremely knowledgeable and had a wonderfully polite and protective manner.It was a pleasure to spend time in his care and company while we saw the sights,did some shopping and had decicious lunches. We spent four days on board the Beau Soleil Nile Cruiser and loved everything about it, from the friendly staff to the excellent food and not forgetting the fun galabaya night when we all dressed up and danced into the night. Our guide on board was the larger than life Dr.Salem who had a great sense of fun and was an expert in his field. Our trips to Karnak and Luxor Temples,Valleys of Kings and Queens, Kom Ombu, Edfu and Philae were illuminated by his interest and knowledge.He took good care of us and on his advice we undertook two extra tours. Our hot air balloon trip over the valley of the kings was magical and highly recommended and our evening sail to the Nubian village well worthwhile if only for experiencing the peace and beauty of the magestic Nile at sunset. Dr.Salem very kindly took us to visit his family who were wonderfully warm and welcoming and we enjoyed a delicious cake baked freshly by his Mum. A little look at Egyptian life and hospitality which left a lasting memory and for which we are very thankful. I must mention here that we opted to fly to Luxor and back from Aswan. This also was on our daughters advice as she took the overnight train and found it very tiring. There was never a dull moment with our tour leader in Cairo, Osama Mostafa. The Cairo by night tour in his company was simply unforgettable. . . . dancing on a felluca between the bridges, eating Kosheri with the locals, viewing the sights of Cairo from the tower and experiencing the bustle and magic of Khan al-Khalili. By the time he dropped us off at the airport we felt we had done it all! Thank you Osama, thank you Dr.Salem, thank you Omar, thanks too to all our drivers (especially party boy Osama 2) and a special warm thank you to Bassem for making it all happen. If you have any worries about visiting Egypt take our advice and leave your trip in the expert hands of Memphis Tours. They will take really good care of you.

Nov. 11, 2010
Brisbane, Australia

I am very pleased to endorse Memphis Tours and more specifically Ahmed Abdulhameed as a tour guide. When we were looking to book our trip to Egypt, the choice of guides was overwhelming and we felt a little uneasy being in such a different culture and Ahmed put our minds at ease, both from his personal warmth and personality, together with his knowledge, excellent english language skills and superior communication where he kept us informed throughout our trip and ensured we were meet and greeted seemlessley at each handover point. If you are considering a guide for your trip in Egypt, I have no doubt you will completely satisfied with Ahmed and Memphis Tours.

Nov. 11, 2010
USA

I had found Memphis tours website and found their pricing competitve for their private tours . we will never forget the 2 days we spent in Cairo / Luxor The tours were fantasic, the guides were professional and knowledgable . We found all staff very professional, they arrived on time and took great care of us. we told befor they have a great guides but we found they are more that what we expecting spiacally ( jasmine ) in luxor We were extremely happy with her. (akhmed awad) also was helpful and good care of us. also The local restaurant they took us to in Luxor(bon appetit) was very good . we would recommend Memphis Tours for any one

Nov. 11, 2010
New York City, New York

Memphis tours was very helping in planning, arranging, and organizing our trip to luxor.We used Memphis Tours based on a recommendation from another traveler.Everything was extremely smooth and as stated.The tour guide (ayman ) in luxor was friendly and very knowledgeable- from him we learned a great information about the history of Egypt also he was a good teacher . food was pretty where they took us in a local resturants in luxor and we recommended highly i though his manager called ( walied ) he also was very helpful thank you memphis for the graet job and we relly recommended you for every one

Nov. 12, 2010
Jeddah, Saudi Arabia

From the initial email to Fatima regarding my vacation to Egypt, to being dropped off at the Airport by Hamada once it was over, Memphis tours took care of everything. When my vacation time shifted, Fatima was helpful in making adjustments quickly, and giving me exactly what I asked for. Hamada met me at the Airport, was informative and an all around pleasure to be around. He was my constant contact that could help me arrange things, or just answer questions. There was never a time he didn't answer his phone, or a request he couldn't happily complete. Maha, my tour guide in Cairo was very informative, happy and didn't waste any time, which I appreciated. She was helpful in giving me tips as to handle the locals, where to buy quality gifts and was very knowledgeable as to Ancient Egypt, Modern Cairo and was never pushy. If I wanted to do something it was no problem, and if I didn't, I wasn't forced. She was able to answer all of my questions and was an all around joy to be around. Osama, in Sharm, was just as helpful as everyone else in the company. Very knowledgeable and also available anytime to answer even the dumbest of questions I could come up with. He found me a boat to go diving from and a dive leader who was concerned both with safety as well as concerned with my having a fun time. Overall, the staff at Memphis from start to finish were a pleasure to be around while also being very professional. I would recommend Memphis tour to any and everyone. One of the only problems I had, was the food on the cruise portion of my tour. Of course, this is a problem with the cruise line, and nothing Memphis can do anything about. Finally, a group of us decided to have a meal or 2 off of the ship and found good restaurants away from the tourist destinations. Again, Memphis does not deal with the food, it is something that happens aboard all of the ships, so be adventurous and go into Luxor or Aswan to get some really tasty food. There are some things that you should keep in mind when traveling to Egypt. People want tips for everything, and I mean everything. There are some locations where a person wants to be tipped when you use the restroom. Literally, whether the person actually does anything or not, they want a tip. I found this to be mostly at the tourist locations. Once you broke away and went deeper into a city like Luxor, there was a lot less expected. Listen to the tour guides as they explain how to deal with some of these people. Also, at some of these stops, everyone wants you to come into their shop to buy things. They can be pretty pushy, despite their claims of being hassle free. Maha gave me the best advice which was to keep walking and saying La Shukran (no thank you), and that seemed to work. And since the tour includes some meals, but no beverages, it is better to get with your guide, and find out how much you should pay for certain things so that you do not get ripped off. Beyond the initial hassle of everyone wanting you to buy something or to tip them whether they did anything or not, Egypt is a wonderful place and Memphis Tours made sure it was everything I wanted it to be.

Nov. 12, 2010
Kuala Lumpur, Malaysia

There were 7 of us in our family and everyone enjoyed every part of the entire journey. Hotels and transportation were excellent and Memhis Tours Egypt provided with very good tour representatives all the way. The 5 Days Nile Cruise was a lot to experience and a memorable journey along the historical Nile. The ship was clean and service were good. Our agent, Mr Yosri kept to his promise to make our trip a fantastic one.

Nov. 12, 2010
Roslyn Hts New York

My husband and I just returned from a week's tour in Egypt. We found Memphis Tours on the internet. This company proved to be very reliable and we highly recommend it. They provided and did everything that we contracted for. The quality of their personnel and their provision for our safely was outstanding. Our guide Ayman was knowledgeable, informative and a genuinely nice person.

Nov. 18, 2010
New York City, New York

I have been unable to connect with Memphis Tours. No one answers the phone and there isnt the option to leave a voice message. The chat feature on their website never connects you with anyone.

Nov. 18, 2010
Sugar Land, Texas

We have yet to experience the real fun. We have just finalized our travel arrangements for a group of 12. We are very hopeful that the Memphis Tours will live up to its expectations when we actually take the tour with them in December.

Nov. 20, 2010
Brisbane, Australia

We have just finalised putting together a 14 day private tour of Egypt in January with Memphis Tours. The company representative we have dealt with, Mohammed Moktar, has so far provided a very prompt and responsive service. We are hopeful that the tour will meet all our expectations and will provide a post of our experiences on our return.

Nov. 22, 2010
Dubai, United Arab Emirates

i hav been wit memphis tours tey have a very good guide name malailka.he made me undeestand about egypt.i recomend people to take this guide to explore more abt egypt.but u hav to be ontime to enjoy and see more.because of malika guide we want to extend our tour because of good guide the travels is good.but driver is horrible

Nov. 22, 2010
Hope

We just finished a 3 night/4 day cruise from Aswan to Luxor and we were very impressed with how hard Memphis Tours tried to respond to our requests. We asked for a chocolate dessert and we had one at the next meal. We asked for a felucca ride because we had missed it in Aswan and they arranged it for us in Luxor the last afternoon. Our guide, Ahmed El Prince was terrific. His energy and enthusiasm never flagged. He is organized, informative and has a good sense of humour. Our complaints would be the loudness of the music in the bar and hassle over paying in euros because they only have a US dollar credit card machine.

Nov. 25, 2010
Seattle WA

Pleased with this tour company. Provided van, guide and driver for 36 hours on a shore excursion into Cairo. Nasreen guide and Sayed driver, both warm but professional. Arrangements were as promised, though lunch on second day slipped away and we were starving by the time of arrival in Alexandria.

Nov. 26, 2010
Stafford, United Kingdom

First of all I would like to thank Memphis Tours, we had a great time and look forward to visiting Egypt again. We travelled to Egypt back in October, 2010. We wanted to cover a lot of things, so Memphis offered us a customised tour which included everything we wanted for what I think is a very competitive price. Our tour included Geiza (the great pyramids, Sphinx), Alexandria, Memphis, Khan El Khalili Bazaar, National Museum and topped of with a Dinner Cruise on the Nile. We also had the opportunity to see how Papyrus paper and Aromatic oil was made. All of this in 4 days/5 nights. The hotel we stayed at (Grand Pyramids Hotel) was very nice and included breakfast. We were picked up from the airport and dropped of on time.

Nov. 29, 2010
San Francisco, California
01/19/2010
Minneapolis, Minnesota

My 20 yr old daughter and I spent 10 days in Egypt during the Christmas holiday 09. It was a fantastic experience! Mr Ahmed Fayez at Memphis Tours in Cairo made our arrangements -- I found Memphis via a Google search -- and I cannot say enough about how professional and responsive he was. We stayed at hotels in Cairo, Aswan and Sharm el Sheikh (on the Red Sea, where we snorkeled). A highlight of the trip was our wonderful 3-night Nile River cruise, which included stops to visit tombs and temples along the way. The hotels were all very good and the food mostly excellent. Except for one late morning, our Memphis transportation always arrived either on time or a little early. We always felt well cared for by our Memphis representatives and drivers. Our Egyptologist guides were fine (the guide for our Nile cruise was superior!) I would highly recommend Memphis Tours -- and Mr Ahmed Fayez in particular -- to anyone considering a trip to Egypt.

01/24/2010
Milton Keynes

Hi, We were excited to be visiting Egypt for the first time on a cruise with Costa cruises. We found Memphis Tours on the internet, and they seemed good value. On emailing, we had prompt replies from their representative, Marwa Samir. He answered all our questions and confirmed a booking for the tour to Cairo from Alexandria, where our ship was due to dock. We paid a deposit of 50% of the tour cost, with the balance due on the day. On the day we were due to arrive in Alexandria, we were very disappointed to be informed by the ship's Captain over the tannoy that due to bad weather it would not be possible for the ship to dock as planned. All landings in Egypt were cancelled. We contacted Memphis Tours as soon as possible, but by the time it was possible to do this it was only a short time before the tour was due to depart. We therefore feared that we would be liable for the full cost of the tour, and were expecting to have to claim on our insurance. On our return, we emailed Mr Samir again to check the position and request a cancellation invoice which we knew would be required to claim on our insurance. We were pleasantly surprised to hear from him by return email that he had spoken to his manager, and that it had been agreed to return the deposit to us because the cancellation had been no fault of ours. A few days later, a full refund of the deposit we had paid was credited back to our credit card account. We were very impressed with this level of customer service. If eventually we do manage to get to Egypt in future, we will definitely be contacting Memphis Tours again.

Nov. 29, 2010
Muscat,Oman

My husband and I have just returned from a wonderful holiday from Egypt, organised by Memphis Tours. Not only is Egypt such a wonderful, so much to see place, but our tour was wonderfully organised by Memphis Tours. We spent 2 days in Cairo gazing in awestruck wonder at the Pyramids in Giza and Sakkara and Dahsur and the treasures in the Museum. After that we left for the Nile cruise.That was for us the highlight of our trip.I still haven't got over the warmth that the Nile exudes and it;s beauty. Our ship the Al Jamila was a fantastic experience.We spent hours sitting next to the open windows of our cabin,soaking in the atmosphere. Once again the pick up and drop to and fro from hotel,station and to ship were done to perfection by Memphis representatives. The temples on the way were beautiful. For us Abu Simbel though a long journey to and fro was quite breath taking. We wish to return for a lake cruise with memphis soon,inshallah. I would like ot mention Jamal Barakat,Mohd Imaan,Mohd Imaad,Mohd Salah and Imaad-our guides and Memphis representatives who made our tour so wonderful.

Nov. 29, 2010
Zihuatanejo, Mexico

I recently used Memphis Tours to coordinate my travel in Egypt. They provided all transfers between airport, hotels, cruise as well as guides in Cairo. I found them to be very efficient and reliable. They were responsive to my needs ( for example, I was not comfortable in vans and preferred cars for tours and they provided what I wanted.) Also, I asked for a female guide and they provided one, which enriched my experience. I was traveling alone and was very secure knowing that they would be where they said and on time. The representatives from the company and guides all spoke English. Everyone, including the drivers, were friendlly and helpful. I used them in Cairo, Aswan and Luxor. They booked all hotels, my Dahabeya cruise, and in country air flights. They took me to the major sites, but also to out of the way places like the coffee shop in Islamic Cairo. I highly recommend them.

Nov. 30, 2010
Los Angeles, California

Visited Egypt in Feb 2010 and it all started with a online chat with marwa.amer@memphistours.net We visited Cairo-> Train to Aswan --> Nile Cruise--> Hurghada, all arranged by Memphis. It was hot so take summer clothing. Value for money and at all place

Nov. 30, 2010
London, United Kingdom

My wife and I booked a trip earlier this year with Memphis tours while in Cairo. We had such a great experience the first time around we booked a second trip to Luxor with Memphis. Once again Memphis Tours out did themselves. Our guide Shima was a wealth of knowledge. She truly made our trip fun as well as entertaining. We were picked up from our hotel in Sharm El Sheikh, escorted to the airport, flown to Luxor and then picked up and escorted around Luxor all day. Luxor is truly an amazing experience and travelling with Memphis tours makes it that much more unbelievable. We would tell anyone who is thinking about booking a tour in Egypt to use Memphis.

Nov. 30, 2010
U.S.A.

Memphis Tours provided a guide for myself and 4 friends. They did an amazing job! Memphis arranged every detail for us at an extremely low price. They had a driver pick us up at our hotel in Sharm El Sheikh, drive to the airport, arranged airfare, picked us up in Luxor where we met our guide, Shima. We had a very nice bus that comfortably sat us all and we ventured off from there. Shima was a brilliant guide. She knew everything there is to know about Luxor, having lived her entire life there. She's been guiding for 5 years now and is a wonderful professional. She had all our tickets arranged prior to going to the parks/temples (no waiting in lines for us), then walked us to various places while moving with a purpose. She would tell us about the tombs in the Valley of the Kings, then let us enjoy the experience ourselves and entertain all our questions when we returned topside. Absolutely amazing, HIGHLY recommend going with Memphis tours. After a few sights, Shima took us to a wonderful restaurant for lunch. She pre-ordered for us and every bit of food was amazing. Then we went to Karnak & Luxor temples where her skills were second to none. Simply the best way for us to spend a 1-day trip in Luxor. Memphis then took us back to the airport and picked us up when we returned to Sharm to take us back to our hotel. USE THIS COMPANY!

Dec. 1, 2010
Cairns, Australia

We have just returned from and 8 day tour of Egypt, including Cairo and a Nile Cruise, organised by Memphis Tours. I could not fault any of the guides and tour leaders, including Hassan, Eid and Mohamed, the drivers and the office staff throughout our whole tour. All of the venues and accommodation included in our tour was of a very high standard. I would especially recommend Eid Mohamed Moawed, the guide with whom we spent the most time

Dec. 1, 2010
Montclair, New Jersey

I used MTE to prepare an itinerary for a trip to Egypt next year. They were very helpful, flexible and responsive and I'll certainly use them to book it!

Dec. 1, 2010
Bellingham, Washington

My family was looking to book a tour to Egypt (specifically a Nile cruise from Aswan) and Memphis tours came highly recommended. I asked for a quote thru the website and was promptly emailed back by Mr Ahmed Fayez. He was truly a gem! Very prompt and accomodating. He went beyond for us! the quote was the most reasonable one of all the tours and when I had to change the reservation dates, he was great about re-scheduling and recommended the best ship. He has even arranged a special treat for my parents as it is their anniversary. To top it off, when I struck out on trying to book the sleeper train back to Cairo, he was persistent and got us a booking! He was great! Very polite and professional. We haven't left for Egypt yet, but I just wanted to commend Memphis tours and especially Ahmed for making the booking process so effortless. If the trip is as good as the process then I KNOW we'll have the best time! Thanks again Ahmed. You're great! :)

Dec. 2, 2010
pagosa springs, Colorado, USA

Dr. Salem was our guide from Luxor on the Nile Cruise to Aswan.............. he is delightful! knows his stuff and has a good sense of humor! when we wanted to change plans, he went out of his way to negotiate the best deal.. We left feeling like family. Get Dr. Salem to also show you his own research and explain how all the antiquates are found... fascinating. also, our guide, Mai in Cairo is a must..

Dec. 2, 2010
Bangkok, Thailand
Dec. 5, 2010
Albuquerque, New Mexico

Memphis tours organized a great trip around Egypt with transportation and private guides. Thanks to Mohamed Beshir, who organized everything and called us several times throughout the trip to make sure everything was going well. Our guides, Ahmed Farahat, Ashraf, and Ahmed Abdulhameed were all fabulous - energetic, knowledgeable, and friendly. The Alyssa nile cruise was very nice, one of the nicest boats we saw and very clean and new. The only problem there was unwelcome behavior from male staff (this had nothing to do with Memphis).

Dec. 6, 2010
orange county, california

Had a great tour off th usual cruise ship itinerary--which was a nice break. Would recommend this service to anyone looking for an alternative to the cruise ship offeriengs. Ida Merline

Dec. 7, 2010
Muscat

Recently I had taken a trip to Egypy with my family through Memphis Tours. It was really a good experience. The guides took proper care of us always. I must thank and mention the names of Sayed Selim of Luxor/Aswan and Mohammed Salah of Aswan for their excellent behavior and professional attitude.

Dec. 7, 2010
Manly nsw

I have recently booked and paid the deposit for a tour in January with this company. I found the service on making initial enquiries excellent. Mr. Ahmed Fayez handled all of my queries and amended schedules and trip details as required/requested, without any hassle or complaint. I was very impressed. My travel companion and I look forward to our trip!

Dec. 9, 2010
Pretoria

Toured Egypt at the end of October 2010 and had Nabil Sedhum as guide. You will go a far way to find another guide as knowlegeable, proffesional and friendly as him. Thanks Memhis Tours for hiring the best of the best!!!!

Dec. 9, 2010
wales

Once again, we had a wonderful tour with memphis tours, a special thank you to Shaimaa Baheeg, the tour guide from Luxor, a lovely lady. Tour went as planned, although we had a problem with pick-up from Cairo airport on arrivals, this was sorted quite quikly with a telephone call and our guide arrived within 10 minutes (which at the time seemed longer with 4 children in tow!). One other problem was we were not told the museum was closed early on the Wednesday when we started our 2nd day of tour and we had already requested an afernoon there, but this was sorted with a quick change of itinerary after discussions to enable us to visit the museum in the morning and the other sites in the afternoon, so maybe memphis tours could improve on there communications between customers beforehand and tourguides who only get the customers itineray the night before, this would have helped overcome any problems enabling itinerarys to be altered more quickly if necessary via the UK, before arriving in Egypt. Overall despite the few problems mentioned, an excellent service provided and would use again.

Dec. 9, 2010
Ireland

We arrived in Alexandria Port on Brilliance of the Seas on November 30. I had booked this trip independently as it was the same itinerary as the one offered by Royal Caribbean, but was a lot better value. From the minute we booked the trip online, until the minute we were dropped off we were looked after well by the company, Ahab our guide and our driver Waleed. Ahab and Waleed made our trip such fun and they did everything they could to ensure we saw all the attractions we wanted to at the best times for pictures and to avoid crowds. The many busloads from the ship didn't see everything they were due to as there had been hold-ups due to foggy weather and various other reasons that arise when large crowds travel together, but we had no issues as once our private car (just my husband and I plus Ahab & Waleed) picked us up, we were able to avoid the long tail backs of traffic as we got off to a speedy start. When we stopped for a toilet break, Waleed actually gave us coins to tip the toilet attendents, he bought us each a chocolate bar, and when I realised I had forgotten a hair brush, he bought me one along the way and was reluctant to take any money towards it... way beyond the call of duty. Ahab was a great guide who ensured we missed nothing. It was really wonderful having a personal guide for the whole trip as I know how difficult it is when you are in a large group trying to hear and see everything. It meant he had time to answer all our queries and also he was great taking pictures of us, also knowing where was the best vantage points. Everywhere we went he managed to bypass long lines of people and the result was a fantastic trip. I also felt we had less hassle from local hawkers as Ahab was able to tell them we were not interested in buying. The Movenpick Cairo was a super choice of hotel with everything we could have possibly wanted. Our lunch stops for the two days were very nice, well chosen restaurants, with traditional Egyptian food and at no time were we worried about the standard of food and hygiene of either of the Restaurants. Memphis also arranged our visit to the Sound and Light show at the Pyramids in the evening, and the big advantage came as we were leaving along with the masses. Most were large groups travelling in a bus, whereas my husband and I met with Ahab and were inside our car literally inside 5 minutes and we arrived at the hotel minutes after the completion of the light show. This was a big plus after such a full day, and we had plenty of time to relax over a nice meal. The second day was once again a packed one, at each stop we avoided long lines and Ahab managed to get us into the busiest areas qithout any hassle. He spoke great English and took a lot of care answering any queries we had. We had a terrific time and I would have no hesitation recommending the company. Very professional from start to finish. Well done Memphis Tours I could not fault anything. Kind regards and thanks again Lynn McNeill (Ireland)

Dec. 11, 2010
Santiago, Chile
01/31/2010
Norway

n October 2009 Mr. Ahmed Fayez organized for me and my husband a 1 day tour in Cairo and I want to thank him for an unforgettable experience. His representatives were highly professional and the driver did a great job. Our guide, Shima, was very knowledgeable and patient with us, answered all of our questions and she took great pictures for us :) !

02/01/2010

We were helped through Cairo airport and then taken to our hotel. Despite arriving 5 hours late due to snow at Heathrow and in the middle of the night the representative was very pleasant and cheerful. Our tour was delayed to allow us some sleep and then we were taken to the Pyramids and Sphinx. We were then transported to Alexandria to board a cruise ship. The guide and driver were excellent. They stayed with us for the whole day and were very friendly, informative and professional. Thanks Memphis Tours

02/04/2010
Russia

I took the Memphis Day Tours to Cairo and to Luxor. I went with a group of over 15 people, and I was very pleased with how the tour went. We were always met on time by our guides and they did a great job in keeping our large group on the move and showing us the most interesting places. Our tour guides were very friendly, informative and great to talk wi