Monique099

I want to go have a Nile Cruise con January 2011, but before I had a chat with Bassem Saad from Memphis tours, I had no idea which cruise to choose, but he helped me so professionally and in a manner so polite and patient that I felt like I was talking with a very experienced friend of mine!. So, he started to tell me the pros and cons about the cruises available, in my opinion, that's the only way to have a clear idea about what to choose and why; he kept giving me answers to the questions I came to mind, as there are many boats to choose from ..... in addition, he held to the inicial budget conditions I had given to him earlier, so to make the right decision did not cost me anything. Without the help of Bassem, I'm sure that I would not have chosen the best boat for my needs, plus he is very patient to deal with many issues, even at a time, he decided to phone to me in order to tell me precise information about how appeared to him an specific boat!!! I felt that was the maximum of professionalism and kindness!!! and when I said it is cheaper to talk via chat, he told me not to worry about money, that what interested him was giving me the correct information. What else I can tell, the reservation service is perfect! This left me 100% satisfied and confident about the transfer from the airport the day of the cruise. Now, I fully trust this company.