Desi67

We used Memphis tours Egypt for our trip in Jan 2011 - I had been working with their office from two months prior to our arrival. The booking part was pretty smooth- as they have an online chat - where you can chat with their agents on a regular basis. Memphis tours did an excellent job arranging our trip - we had some problems on our arrival & the first two days. But once we brought it to the managements attention- they made sure that everything was resolved & the rest of our trip was smooth. Their customer service manager Mr.Gamal - provided us with exceptional service - making sure we are comfortable - by calling us every day and making sure we had no issues or concerns. I would def recommend Memphis Tours for anyone who is planning on visiting Egypt.