daytripperNY

We were in Egypt during the recent difficult times. We were scheduled to take a day (30 hour) trip from Cairo to Petra on Jan 29 with Memphis tours, but that of course had to be cancelled. My husband and I then returned home from our trip two days early. Our travel insurance company is fighting about refunding our returning home expenses...but as soon as the internet returned to service in Cairo, Memphis tours was on line reassuring us that we would receive our refund! In the midst of a terrible "hit" on their business, they have been more professional than our insurance company sitting comfortably in the US. We initially chose Memphis tours because of their good reviews on Trip Advisor. Their web site, their rapid responses to questions via the internet, and their secure handling of deposits, etc confirmed their good reviews. Now this is the most telling experience: their rapid promise of refunds! I look forward to returning to Cairo, to use their services and thank them in person for their help.