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wheelchairtraveler33

We just returned from a 10-day private tour to Cairo, Luxor, and Aswan with Memphis Tours. I am in a wheelchair and was impressed not only with the guides and hotels, but also with the drivers and helpers who guided my wheelchair and the staff's awareness of accessibility issues. The tour guide in Luxor, Ahmed, was wonderful: well-informed and patient. Hamdy, who arranged our tour, also helped us after our trip ended to find out what happened to a rug we shipped and had not received (he found it). Throughout the tour, the attitude of the staff and management was to solve problems and do whatever they could to accomodate our wishes. Customer service was excellent throughout the trip and my wife and I highly recommend Memphis Tours.