Additionally, we aim to build a sense of trust with our clients, which we hope will encourage them to return again and again to use our services. An important part of this relationship is our commitment to operate our tours honestly and reliably from the beginning of the booking and planning process through the completion of the tour and beyond. We value your trust and are honored that you might choose us to help your vacation a memorable one. As a result we make it a high priority to ensure the privacy and confidentiality of any personal information that you provide us. Please read the policy below to learn about our privacy practices. By using this website and our planning resources you are accepting the privacy practices described below.
Information We Collect From You
We receive and store any information which you provide while using this website, including your names, telephone numbers, email addresses, billing information (credit card numbers, cardholders ‘names, expirations dates, etc…). This information is required for us to move forward with the billing process, booking travel, and completing other transactions.
Information from Other Parties and Travel Companions
If you are making travel plans for persons other than yourself through our website, then we will also require personal information and travel information from them as a part of the planning process. This is necessary in order to develop a travel plan that suites the needs of you and any others who may be traveling using our services. Please obtain consent for an confirmation of any personal information from other parties that you are sharing with us in order to avoid planning and travel difficulties.
When you use the website, we automatically collect some information about your computer and your use of the site. This may include your IP address, web browser software, referring websites, and the pages you visit on our site—such as which trips viewed and bookings made. This information is used to help personalize your experience and to improve the effectiveness of our online services.
How we use your information
We use sensitive billing information (credit card numbers, cardholders’ names, billing addresses, etc…) in order to complete transactions for travel bookings. Other information you provide us will be used for the following purposes: to provide you with products and services requested, to provide you with booking conformation and updates, to manage your account (this includes processing billing and notifying contracted affiliates of who they will providing services to), to communicate with you, to respond to your questions and comments, to improve our services, products, and website, to notify you about future offerings that might be of interest, to customize your experience on the website and packages offered to you, to solicit information from you as follow up to your trip to help us improve our services, and to resolve disputes, collect fees, and solve problems.
We will also you your personal information to provide you with information about future products that we think might interest you and to solicit input from you about how to improve our services.
With whom we share your information
As a necessary part of providing the services that we offer on this website we may share your personal information with certain third-party entities that provide some of the services that you will book through this website. These include hotels, activity providers, government departments, who will fulfill your travel reservations or provide the necessary approval to fulfill you reservations. Memphis Tours has staff the will guide you through many of the activities which you will book through us, but we also use third-party contractors to provide accommodations and certain activities. In order to complete bookings, it is necessary that we notify them of your personal information and the personal information of your travel companions.
We may also share your information in the following circumstances:
• In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
• When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. Memphis Tours take your privacy and confidentiality very seriously. In no circumstances, other than those outlined above, will any of your personal information be shared with other entities or third-parties.
How we protect your information
Our goal is for you to feel confident using this website and the travel arrangements offered here and we are committed to protecting the information we collect in order to engender such confidence. While no website is completely secure, we have implemented the best measures available to us in order to protect the sensitive information that you provide us with administrative, electronic, and physical security measures. Only those employees that are managing your account will have access to your personal information and only when they are performing business functions where this information is necessary. We have employed MacAffee Security software to encrypt your information while transmitting your personal information within our system and to other necessary users of that information. This software also employs firewalls and intrusion detection systems to prevent any breakdowns in the security of this site or access to your information by unauthorized persons.
Travel Experience Since 1955
Memphis Tours is one of the pioneers which have great impact on travel industry for more than 55 years of experience.
Personalized Travel Services
Whatever your travel dreams, together we can custom-design the perfect itinerary with highly personalized services just for you
We Speak Your Language
A multilingual website offers content in 8 different languages English, Spanish, Portuguese, French, Italian, German, Japanese and Chinese
Flexibility to Change
We know how important it is for travellers to have the flexibility to change their itinerary due to some reasons or force majeure
Your Safety and Security
A professional will accompany the guests to all of the places; they will never be left alone to fend for themselves
High Quality Service
We do believe honestly that quality should come first and quantity would come later and our main objective focused on (Quality is our Top Priority)
Customer Service 24/7
We offer Customer Support 24 hours a day, 7 days a week by phone and email for questions about our tours and services
Support Sustainable Tourism
We are attempting to make a low impact on the environment and local culture, while helping to generate future employment for local people
Secure Online Payment
Our website is protected by the world′s most secure online payment system VeriSign Secure
Secure Website by MacAfee
Memphis Tours website is a McAfee Secure site that helps keep you safe from identity theft, credit card fraud and spyware