Jordan Tours FAQ

Section One: Booking
1. Why book with Memphis Tours ?
- There are many reasons to book your trip through Memphis Tours. We have been in the business of operating high quality tours since 1955 and pride ourselves on using this experience to create consistently high quality, personalized tour experiences. We will provide a level high of service anywhere you would like to travel in Jordan, Dubai or Egypt.

2. Is there a discount for booking my tour far in advance?
- Memphis Tours is happy to offer an “Early Bird” discount for clients who pay the full cost of their tour in advance. If full payment for your tour is received six months before the date of your arrival, we will gladly reduce the quoted cost of your trip by 5%. “Early Bird” rates require full, non-refundable pre-payment. Discounted tours will not be eligible for date changes or refunds.

3. Is there a special rate for private groups booking with Memphis Tours?
- Yes, Memphis Tours does provide a discount for private trips booked with large groups. For groups of ten or more people, there will be a discount dependent upon the nature and length of the trip. For groups of fifteen or more people, the total price of the tour will be reduced by the full cost for one person in the group.

4. How can I contact Memphis Tours to book a tour?
- Memphis Tours is available 24 hours a day, 7 days a week to receive your booking inquiries via email, telephone, or live online chat. You can also submit a booking request form describing the trip you want to take, its length, and any other details you can provide and you will receive a reply promptly with a proposal from our representatives.
-Our toll free number, email, and a link to our chat service can be found at the bottom of our homepage. You can submit a booking request form here.

5. What do I need to do to book a tour and confirm my reservation?
- Booking a tour is simple. All you need to do is contact our representatives via one of the methods listed above in question 4. You will receive a prompt response outlining the options available to you and then you can build a tour that will suit your needs in terms of budget, number of days, and points of interest with the help of one of our travel consultants. Once a plan has been decided, Memphis Tours will send you a detailed itinerary that includes all necessary information and plans for your trip. At this point, you will have to confirm your reservation with payment of a deposit. Your reservation will not be confirmed until payment of this deposit is received by Memphis Tours. The balance of payment will be due on arrival to begin your tour.

6. How much will I have to pay as a deposit? How will I pay it?
- The deposit required will be 25% of the total price of the tour, except during peak travel times around Christmas and New Years, when the deposit will be 50% of the total price. You can pay the deposit using a credit card (Visa and Mastercard are accepted) or a bank order directly to Memphis Tours. Our representatives will be willing to provide any additional information or support you need to complete this payment.
- If payment of the deposit in one transaction is not possible, please contact Memphis Tours to enquire about the possibility of making the payment in installments.

7. Is there any surcharge on transactions completed using a debit or credit card?
- Memphis Tours does not charge any additional fees or surcharges on any debit or credit card transactions. We accept Visa and Mastercard.

8. If I am forced to cancel my trip with Memphis Tours will I receive a refund?
-Memphis Tours’ refund policy is detailed in our Terms and Conditions. The amount refunded depends on how far in advance we are notified about the cancellation.
- If you have booked a Shore Excursion from a cruise ship with Memphis Tours and weather conditions or circumstances otherwise outside of your control prevent the ship from coming into port then a full refund will be granted for whatever amount you have paid in advance.
Section Two: Security and Safety
1. Is Jordan safe to visit?
- Jordan is a very safe and stable country. Travelers are able to move around the country freely without extra concern for their safety; however, the military is responsible for security so it is very common to see soldiers. Military checkpoints where you might need to show your passport are common, but nothing to be concerned about.
- Given the current situation in Syria, traveling near the Syrian border is not recommended and may not be allowed by the Jordanian military.

2. Is there any special advice for travelers while visiting Jordan?
-Most advice for travelers in Jordan applies to men as much as women. It is important to remember that Jordanian culture is more conservative than some other parts of the world and you should dress accordingly, even in the heat of the summer. Wearing clothes that cover your shoulders and upper arms and knees is a good guideline for everyone, but especially women, in order to avoid attracting extra attention. This is generally more relaxed in more touristic areas, but should always be kept in mind.  It might be necessary to be even more covered if you plan on visiting mosques and Islamic sites. Many mosque will provide robes for underdressed people to cover themselves. You should also avoid any blatant public displays of affection. This is considered inappropriate nearly universally in Jordan.
-The Jordanian Monarchy and King Abdullah are strongly supported by the people of Jordan. Avoiding any criticism of the monarchy is a good idea. Respect for Islam, the dominant religion, is also important. Jordanians are respectful of other cultures and it is polite to respect theirs in order to avoid uncomfortable conversation.
Section Three: Visas and Arrival
1. Do I need a visa to enter Jordan?
-All visitors to Jordan that are not citizens of Turkey or certain Arab countries are required to have a visa to enter the Kingdom of Jordan.

2. How can I obtain my visa to visit Jordan?
-The cost of one entry visa for all nationalities is 40 JD (around $57) obtained upon arrival at the airport; for multiple entries for all nationalities it is 60 JD (around $85) and can be obtained at the nearest embassy/consulate.
-Groups of five persons or more arriving through a designated Jordanian tour operator with a government certified tour guide are exempt from all visa charges, provided the group arrives and departs together as well as stay a minimum of 2 nights in Jordan.
-Certain nationalities require an entry visa to be obtained prior to travel. Please follow this link to find more information about specific nationalities. It is recommended that you check with the Jordanian diplomatic mission in your country prior to travel to ensure that you have all the necessary paperwork for travel.
-Arrivals at Aqaba, either through the port, the airport or at the crossing from Israel or Saudi Arabia, are granted a free visa to Jordan. There is no obligation associated with this visa, provided that they leave the country from the same border and within 1 month of arrival, and that they do not need to renew their visa.
-Those holding an ASEZ visa and wishing to stay longer than 1 month must extend it at the ASEZA office in Aqaba and not with their local police station as holders of a normal visa would.

-Exit service fee applies for land and sea border points. 8.00 JD per passenger and 5.00 JD per vehicle.

3. Can I combine my visit to Jordan with another country?
- Yes, it is very common for visitors to combine their visit to Jordan with a visit to several other nearby countries. Memphis Tours runs multi-country tours to Jordan, Egypt and Dubai that you can read more about on our website

4. Can I travel to Jordan by sea?
- There are several cruise lines operating in the the Red Sea, which stop at various ports in Jordan and Egypt. Memphis Tours is happy to offer short private tours for cruise passengers passing through either country, who do not wish to use the tour services offered by the cruise companies. Passengers will be granted a visa by the port authorities at the point of their arrival and tours will begin from there. Please take a look at the Shore Excursions section of our website if you are planning a cruise that will come to Aqaba Port in Jordan.
-There is a ferry service that runs between Aqaba in Jordan and Nuweiba in Egypt's SInai peninsula. There are two options for the crossing. A slower ferry costs $60, but much faster speed boat ferry costs only an additional $10.
Section Four: Purchasing Alcohol and Cigarettes
1. Is there duty free available on arrival in Jordan? Can I purchase cigarettes and alcohol?
-Duty free is available at most ports of entry to Jordan, offering a full array of goods. So far as duty allowances are concerned, you may carry up to 200 cigarettes or 200 grams of tobacco, and either one litre of spirits or two litres of wine. Modest gifts and other effects are exempt from customs duty.

2. Can I bring a personal supply of cigarettes, alcohol, or perfume with me when I am visiting Jordan?
-The following goods may be imported into Jordan by people 18 years of age and older without incurring customs duty: 200 cigarettes or 25 cigars or 200 g of tobacco; 1l of alcohol; one or two opened bottles of perfume and a reasonable amount of eau-de-cologne or lotion in opened bottles for personal use only; and gifts up to the value of JD50 or the equivalent of US$150.

3. What happens if I don't purchase duty free goods  upon arrival? Will I have the chance to buy them elsewhere in Jordan?
- There are 16 duty free locations around Jordan and visitors are eligible to shop at duty free locations within 14 days of their arrival in Jordan as long as they do not have a residency visa..

Section Five: Languages
1. Do Jordanians speak any languages other than Arabic?
- Arabic is the national language of Jordan, but many people can speak at least some English, especially in urban areas. If you are frequenting touristic area, communication in English will likely not be a huge inconvenience. French and German are the next most common languages spoken in Jordan. Tourism professionals with Memphis Tours and other tour companies are trained to speak a wide variety of languages.
Section Six: Visiting Religious Sites in Jordan
1. Is it allowed for non-Muslims to enter historical mosques in Jordan?
- Most mosques in Jordan are open to visitors as long as they are modestly dressed. At major sites robes are provided to cover visitors who are not dressed to enter the mosque.
- It may not be permitted to enter mosques at certain time like during Friday prayer or on holidays when their are major gatherings for prayer..

2. Is there any special dress code to be followed during visiting a mosque in Jordan?
- Modest dress is respectfully required to enter most religious sites. At least this required covering the knees and shoulders for both men and women. Women will be asked to cover their heads with a scarf.

Section Seven: Taking Photographs
1. Can I take pictures while visiting the monuments in Jordan?
- At all of the major monuments in Jordan it is permitted to take pictures. Video photography may be permitted, but there will be signs indicating where this is the case.

2. Can I take photographs of the people, streets, etc. in Jordan?
- It is always polite to ask permission before taking a photograph of a person. Beyond that taking photographs is generally permissible, but it is wise to avoid photographing military installations and personnel in order to avoid suspicions.

Section Eight: Hotels in Jordan
1. What is the check-in and check-out time in the hotels in Jordan?
- The same as many hotels all around the globe, the check-in time in most hotels in Jordan is around midday, 12 or 1 PM. If you arrive in the hotel late at night or in the early morning, you may have to pay for an extra night to get to your room immediately without having to wait until the normal check-in time.

2. What different types of hotels are there in hotels in Jordan?
- Accommodations for travelers in Jordan fall across a broad range — everything from world class luxury to simple hostel accommodations are available. The nicest hotels compare well with luxury hotels anywhere, coming from international hotel chains like Movenpick, Hilton, Four Seasons, and Sofitel. A step down from these are a variety of local hotels that ranges from luxurious to simple.
Section Nine: Health Issues
1. Are there any health issues that I should worry about in Jordan?
- There are no general health issues to worry about for traveling to Jordan aside from the normal issues that one faces traveling to a new place. Jordan is a center for medical tourism in the region and has a very well regarded health care system that is centered around Amman.

2. Are there certain vaccinations to be taken before traveling to Jordan?
- If traveling to Jordan from an affected area, you will be required to present evidence of a yellow fever inoculation. The following vaccinations are recommended for travelers to Jordan:
-diphtheria & tetanus - single booster recommended if you've had none in the previous 10 years
-hepatitis A - a single dose at least two to four weeks before departure gives protection for up to a year; a booster 12 months later gives another 10 years or more of protection
-hepatitis B - now considered routine for most travellers
-measles, mumps & rubella - two doses of MMR recommended unless you have previously had the diseases. Young adults may require a booster.
-polio - generally given in childhood and should be boosted every 10 years
-typhoid - recommended if you're travelling for more than a couple of weeks

Section Ten: Currency and Banking in Jordan
1. What is the official currency in Jordan?
-The currency in Jordan is the Jordanian Dinar. The value of the dinar is effectively fixed at the rate of .71 JD to 1 USD (.91 JD to 1 Euro).

2. Will I be able to exchange dollars, Euros, or other currencies in Jordan?
-Changing money is very easy in Jordan, and most major currencies are accepted in cash and travellers cheques. US dollars are the most accepted, followed by UK pounds and euros; you'll get nowhere with Australian or New Zealand dollars.
-There are no restrictions on bringing dinars into Jordan. It's possible to change dinars back into some foreign currencies in Jordan, but you'll need to show receipts to prove that you changed your currency into dinars at a bank in Jordan.
-Banks seem to offer slightly better rates than moneychangers for cash, but the difference is not worth worrying about unless you're going to change a huge amount. Most large hotels will change money (sometimes for guests only) but rates are always lower than those offered by the banks and moneychangers. There are small branches of major banks at the borders and at the airports.

3. How common is the use of credit cards in Jordan?
-Most places of business in the capital Amman and Aqaba accept major credit cards and there are plenty of ATM's, except in smaller towns and villages. There are no local charges on credit card cash advances, but the maximum daily withdrawal is JD500. VISA is the most widely accepted card along with MasterCard.
Section Eleven: Tipping in Jordan
1. Is it a common practice to give tips in Jordan?
- Tipping is Jordan is not required, but it can be useful. It is not required to tip people for doing small favors for you. If they ask for a tip, there is reason to suspect that it might be better to ask someone else.
-Giving a little bit of extra money to the employees of a hotel will get you some extra attention. A few dinars will go a long way in this situation. Keep in mind that many hotel staff are guest workers from Jordan, who work for low salaries in anticipation of tips. Tip porters, bellmen and the like a couple of dinars. Dollars work as well.
-In a taxi, tip isn't necessary. Round up to the nearest dinar.
-In restaurants, 10% service will be included, but it is nice to leave an additionaly tip of several dinars (approximately 5-10%) for the waiters. -If you are on a group tour, look to your tour leader for guidance on tipping tour guides. It will depend upon the size of the group. In the case of hiring a private guide or adriver for a day, agree on the price beforehand. Tipping in that case is only necessary in the case of extraordinary service so use your own judgement..

2. How much should I tip?
- See question 1.
Section Twelve: Transportation and Traveling Around Jordan
1. Will it be easy for me to find transportation from the Amman Airport to other destinations in the city?
-There are many taxis available that will take you to any place in Amman. A 10 km ride should cost around 2 JD. Many will also be willing to take you to other parts of Jordan, but you should negotiate the price beforehand. -The Airport Express bus runs between Amman Airport and central Amman. The bus costs 3 JD and they usually run every 30 minutes from 6 AM to 6 PM and every hour at night. The trip take between 45 minutes and an hour.

2. What is the best way to get around while in Jordan?
- The easiest way to get around in Jordan is to use the plentiful taxis. Most taxis have meters if you are in Amman you can depend on this. A 10 KM trip should be around 2 JD on the meter. Outside of Amman it may be necessary to negotiate a price before you leave. It is also possible to arrange with one driver to use them for a whole day.
Section Thirteen: The Most Remarkable Sights and Monuments in Jordan
1. What are the sights and activities that are not be missed while visiting Jordan?
- Jordan has some of the most incredible sites in the world. Here are a few.

-The ancient rose-red city of Petra--one of the Seven Wonders of the World
-The beautiful architecture of the ruined Roman city, Jerash
-Shoubak and the stunning crusader castle of Crac de Montreal
-Early Christian mosaics at Madaba
-The inspiring natural beauty of Wadi Rum
- The Dead Sea .

Additional Questions
If you have any other questions, which have not been answered here, please contact us by telephone, email, or by live online chat. You can find our email, telephone numbers, and a link to the live chat at the bottom of our homepage