About Memphis Tours
Gateway to Africa and Middle East
Founded in 1955
Memphis Tours Egypt was established as a family business, operating out of Port Said in 1955.
A Pioneer in Egypt
The company was a pioneer in Egyptian tourism, operating shore excursions for the largest clients in Egypt, including P&O Cruises, Princess Cruises, and the British, French & American navies from 1955 through 1996.
Leading the way onto the Internet
Responding to drastic changes in the tourism market, Memphis Tours again became a pioneer as the first Egyptian tourism company with a presence on the Internet.
From 1996 to 2002, Memphis Tours was the exclusive Egyptian partner of Dunia.net, the first hotel booking engine on the Internet.
Independent, comprehensive Internet marketing, travel advice and sales
In 2002, the company launched its first dedicated website, which is archived here, offering tourism services to clients all over Egypt.
Since 2002, Memphis Tours has continued to develop this e-commence platform, improving customer service and reaching a wider range of cliental with different interests and in different languages.
Memphistours.com now offers visitors information about all of Egypt’s travel destinations and all of the company’s tourism products in 10 languages.
Since 2010, the company has trained customer relations staff, both online and on the ground, in following the Memphis Tours Customer Relations Management System in order to guarantee high quality service the customers experience with Memphis Tours from inquiry and booking through the end of a trip.
Memphis Tours Today
Memphis Tours continues to grow and develop, guided by the goal of continuing to be a leader and innovator in the tourism industry in Egypt, the Middle East and the world at large. The company is constantly developing its web presence, training customer relations staff, and refining the tourism products and services provided on the ground improve our product and adapt to new trends.
In spite of the difficult times that Egypt, especially the tourism industry, have seen over the past three years, Memphis Tours has continued to thrive.
In 2010, Memphis Tours sold 1000 accommodation nights and the company’s income rose above 100 million Egyptian pounds for the first time. The political disruptions of 2011 and 2012 caused the entire Egyptian economy to shrink and no area was as seriously affected as tourism; however, Memphis Tours has managed to emerge from this period in a position of strength. Income in 2012 was just under pre-revolution levels and projected income in 2013 is even higher.
As stability is restored in Egypt, Memphis Tours will be positioned to grow considerably. The company’s income has remained stable relative to other tourism companies in Egypt during the past three years, resulting in a dramatic increase in the company’s share in the Egyptian tourism market.
Memphis Tours resilience is due to the strength and reach of its website, its established web presence (over 3000 reviews on Tripadvisor.com) and the ability to provide reliable and up to date information to travelers through it customer relations staff. The company provides a convenient and reassuring experience to customers thinking about traveling to Egypt and more and more people are choosing to travel with Memphis Tours as a result.
Looking to the future, Memphis Tours sees itself moving beyond the limits of the Egyptian tourism market. Memphis Tours aims to continue to live up to its name as ‘the gateway to Egypt since 1955’, but the company seeks to open new gateways to other countries in the Middle East, Africa, and the rest of the world.
The strengths that enabled Memphis Tours to sustain such a high income during the difficulties of the past three years (a high quality and constantly developing e-commerce platform, a proven Customer Relationship Management System, and a strong presence on Tripadvisor and social media) will follow the company as it expands into new markets. They have been proven effective in the most difficult of circumstances in Egypt and Memphis Tours is eager to prove that they can quickly build a strong presence for the company in new markets.
Travel Experience Since 1955
Memphis Tours is one of the pioneers which have great impact on travel industry for more than 55 years of experience.
Personalized Travel Services
Whatever your travel dreams, together we can custom-design the perfect itinerary with highly personalized services just for you
We Speak Your Language
A multilingual website offers content in 8 different languages English, Spanish, Portuguese, French, Italian, German, Japanese and Chinese
Flexibility to Change
We know how important it is for travellers to have the flexibility to change their itinerary due to some reasons or force majeure
Your Safety and Security
A professional will accompany the guests to all of the places; they will never be left alone to fend for themselves
High Quality Service
We do believe honestly that quality should come first and quantity would come later and our main objective focused on (Quality is our Top Priority)
Customer Service 24/7
We offer Customer Support 24 hours a day, 7 days a week by phone and email for questions about our tours and services
Support Sustainable Tourism
We are attempting to make a low impact on the environment and local culture, while helping to generate future employment for local people
Secure Online Payment
Our website is protected by the world′s most secure online payment system VeriSign Secure
Secure Website by MacAfee
Memphis Tours website is a McAfee Secure site that helps keep you safe from identity theft, credit card fraud and spyware